La Quinta by Wyndham Albuquerque Journal Ctr NW

Albuquerque 35.16125600, -106.58814300 , 7439 Pan American Fwy Northeast (Show on Map)
6.3
Rated


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Summary of reviewsLa Quinta by Wyndham Albuquerque Journal Center NW garners appreciation for its prime location, conveniently situated right off the I-25 freeway. This central hotel is lauded for its proximity to various attractions, restaurants, shopping centers and essential amenities, all while maintaining a quiet atmosphere conducive to a restful stay. The well-lit surroundings and ample parking space further enhance the sense of security, making it an appealing choice for many travelers. Additionally, the reasonable rates and clean, comfortable rooms add to the convenience and value of staying here.

The breakfast experience received mixed feedback. Positive remarks acknowledged the convenience and basic offerings like complimentary waffles and attentive service. However, many guests voiced dissatisfaction with the lack of variety, quality and proper replenishment of the breakfast items.

Rooms received varied reviews: many guests found them clean, comfortable and spacious with accommodating, pet-friendly policies. Nevertheless, some reported issues with outdated furnishings, cleanliness and functionality—such as non-working TVs and broken door locks.

Cleanliness emerged as a frequent concern with many guests pointing out the state of the carpets and general maintenance issues within the rooms and hallways. While some guests did appreciate the clean linens and comfortable beds, others encountered dirty carpets, stained covers and unsanitary bathrooms.

The staff at La Quinta by Wyndham Albuquerque Journal Center NW generally draw praise for their friendliness, helpfulness and professionalism. Positive interactions were often highlighted, particularly during check-in and through special requests. However, some guests experienced inconsistent service, encountering rudeness or indifference at times.

The hotel provides complimentary Wi-Fi, which generally received positive feedback for its reliability, although there were occasional reports of connectivity issues.

However, the pool facilities were a common disappointment. Frequently closed for maintenance or renovations, the pool's condition sometimes led to guest dissatisfaction.

The beds at the hotel garnered mixed reviews. While many found them comfortable and conducive to a good night's sleep, some mentioned issues with firmness, cleanliness and condition of the mattresses.

Overall, La Quinta by Wyndham Albuquerque Journal Center NW provides good value for money. Despite its dated decor and occasional maintenance issues, the hotel offers a comfortable stay with solid customer service and reasonable amenities. Its pet-friendly nature makes it a popular choice among travelers with pets, although some cleanliness issues related to pets were noted. The hotel's central location and accommodating staff contribute positively to the guest experience.
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Categories
Family Friendly Hotel
This hotel provides a pool and complimentary breakfast, catering to families. It also allows pets.

Hotel with Outdoor Pool
La Quinta by Wyndham Albuquerque Journal Ctr NW features an outdoor pool for guests.

Hotel near Ski Resorts

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Double Room with Two Double Beds - Non-Smoking Free Wi-Fi, a flat-screen HD cable TV with premium channels, a spacious work desk and coffee-making facilities are included.

King Room Free Wi-Fi, a flat-screen HD cable TV with premium channels, a spacious work desk and coffee-making facilities are included.

Deluxe Double Room with Two Double Beds Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a private entrance, a coffee machine and a wardrobe. The unit has 2 beds.

Deluxe King Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine and a wardrobe. The unit has 1 bed.

King Room - Disability Access Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe King Suite - Non-Smoking Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a flat-screen TV with cable channels, a coffee machine, a wardrobe and heating. The unit has 1 bed.

King Suite - Non-Smoking Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a coffee machine, a wardrobe and heating. The unit has 1 bed.

Suite with Two Double Beds - Non-Smoking Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a coffee machine, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
6.3
Rated
Location
La Quinta by Wyndham Albuquerque Journal Center NW stands out for its prime location, garnering praise for being conveniently located right off the I-25 freeway, making it easily accessible. Guests appreciate the hotel's proximity to various attractions, restaurants, shopping centers and essential amenities. The location is particularly noted for its convenience for events and appointments. Despite its closeness to the freeway, the area maintains a quiet atmosphere, ensuring a restful stay. Many reviews highlight the well-lit surroundings and ample parking space, contributing to a sense of security. Additionally, the reasonable rates and clean, comfortable rooms further enhance the appeal of this central, well-situated hotel.

Breakfast
The breakfast experience at La Quinta by Wyndham Albuquerque Journal Ctr NW appears to be varied with a mix of positive and negative feedback from guests. The positive remarks highlight that some guests found the breakfast to be good, meeting their needs and expectations. There were mentions of complimentary offerings like waffles and the attentive service by staff members who maintained the breakfast area.

However, many reviews pointed out areas for improvement. Common complaints included a lack of variety and minimal options with some guests noting that the breakfast was often not replenished adequately, leaving limited choices early in the morning. There were also criticisms about the quality with descriptions ranging from mediocre to poor and terms like scarce, disappointing and neglected frequently used. Specific issues included cold, pre-packaged items, absent hot options and a lack of protein-based foods.

Overall, while some guests appreciated the convenience and basic offerings, many felt that the breakfast service fell short in terms of variety, quality and replenishment.

Rooms
At La Quinta by Wyndham Albuquerque Journal Center NW, guests had mixed experiences when it came to room quality. On the positive side, several reviewers found the rooms to be clean and appreciated the comfortable beds, spacious layouts and friendly staff. The hotel’s location and ease of access to rooms were also highlighted as advantages. Additionally, guests noted the property was pet-friendly, which is a plus for travelers with animals.

However, numerous issues were reported by other guests. Many found the rooms to be outdated with older furnishings and a need for general repairs. Smells were frequently mentioned with complaints of musty, smoky or generally unpleasant odors. Cleanliness was another major concern; some guests encountered dirty carpets, stained covers and poorly maintained bathrooms. Functional issues were also a problem as some rooms had non-working TVs, broken door locks and missing light bulbs. Several guests were disappointed by the lack of amenities like refrigerators and microwaves in certain rooms.

In conclusion, while the hotel offers some appealing features, there are significant issues with room maintenance and cleanliness that could greatly impact the stay experience.

Beds
La Quinta by Wyndham Albuquerque Journal Center NW receives varied feedback regarding its beds. On the positive side, many guests found the beds to be comfortable, clean and conducive to a good night's sleep. Descriptions such as comfy, soft and very comfortable frequently appear, highlighting that numerous individuals enjoyed a restful experience. Clean sheets and well-maintained bedding contribute to these positive remarks. Several guests also appreciated the spaciousness and roominess of the beds.

However, not all reviews were favorable. Some guests encountered issues with the firmness of the mattresses, describing them as hard, old and even lumpy. Complaints included feeling metal edges and sagging mattresses, indicating that some beds may require replacements or upgrades. The pillows also garnered mixed reactions with descriptions ranging from hard and flat to worn out. In a few instances, guests reported cleanliness concerns, mentioning bed bugs, animal fur and dirty comforters as well as unclean sheets with holes.

In summary, while many guests enjoyed comfortable sleeps at La Quinta by Wyndham Albuquerque Journal Center NW, inconsistency in bed quality and cleanliness affected some experiences.

Cleanliness
Many guests had significant concerns about the cleanliness of 'La Quinta by Wyndham Albuquerque Journal Ctr NW'. The primary issue highlighted is the condition of the carpets, which are frequently described as dirty, stained and in need of replacement or at least a thorough cleaning. This sentiment extends to both the rooms and the hallways. Additionally, several reviews mention general maintenance problems like dirty bathtubs, stained furniture and damp or musty smells in the rooms.

On a positive note, some guests did find their rooms clean, comfortable and spacious with particular mentions of clean linens and towels. Despite these positive aspects, it seems that the overall cleanliness and upkeep of the property fall short of expectations for many visitors. The bathrooms, in particular, were often pointed out for being unsanitary and there were mentions of missing basic amenities like refrigerators and microwaves. Some guests also noted that the staff efforts in cleanliness could be improved.

Overall, while there are pockets of positive feedback, especially regarding the cleanliness of the linens and room size, the hotel appears to struggle significantly with maintaining consistent cleanliness and general upkeep.

Staff
At La Quinta by Wyndham Albuquerque Journal Center NW, the staff consistently provided a range of experiences for guests. On many occasions, the staff were described as friendly, helpful and accommodating, ensuring smooth check-ins and check-outs. Positive encounters highlighted the friendliness and approachability of staff members with specific mentions of individuals who went above and beyond to assist guests. For instance, breakfast attendants were attentive to guests' needs and staff members like Desiree and Melinda offered exceptional support with special requests and tech assistance, respectively.

However, the reviews also reveal some inconsistencies in service. While numerous guests praised the hospitality and professionalism of the hotel staff, others encountered rudeness, indifference and unprofessional behavior. Some guests mentioned specific issues with the assistant manager and night reception staff, creating a less welcoming atmosphere.

Despite these mixed reviews, the general sentiment indicated that the friendly and helpful staff played a significant role in enhancing the stay for many guests, contributing positively to the overall experience at the hotel.

Wi-Fi
At La Quinta by Wyndham Albuquerque Journal Center NW, the Wi-Fi generally receives positive feedback from guests with many stating the service was good or very good. Several reviews highlight the hotel's free Wi-Fi as a notable perk and staff efforts in resolving connection issues were appreciated by guests. For instance, Melinda was particularly helpful in assisting a guest with setting up Wi-Fi on their smartphone. However, some guests did note problems, mentioning that the internet could be weak, spotty or even practically non-existent at times. Overall, while most guests experienced reliable Wi-Fi, consistency appears to be variable depending on individual circumstances.

Pool
La Quinta by Wyndham Albuquerque Journal Center NW has received significant feedback on its pool facilities, which have been a frequent source of disappointment for guests. One of the recurring issues highlighted is that the pool has been closed repeatedly over the years for various reasons, including renovations and maintenance. Some guests were met with misleading information regarding the pool’s availability, which led to further frustration. Unfortunately, there have been reports of the pool being in a non-functional state, often described as dirty or even green. Additionally, encounters with a smelly pool have also been noted. These issues often led to disappointment among guests who booked the hotel with the expectation of enjoying the pool amenities.

3 Star
La Quinta by Wyndham Albuquerque Journal Ctr NW offers a well-balanced stay for travelers seeking good value for money. Centrally located, it provides convenient access to various parts of the city, making it an ideal base for exploration. The hotel is highlighted for its solid customer service, particularly at check-in and provides all the necessary amenities, including a commendable guest laundry service.

Although the hotel is described as dated and in need of updates, it maintains cleanliness and comfort throughout. Guests have noted occasional issues, such as a broken bed, but praised the efficient response and quick resolution by the front desk staff. Breakfast offerings are appreciated, contributing to the overall positive experience.

While there are suggestions for improvements and mixed ratings on its three-star status, the hotel’s pricing and service generally make it a worthwhile stay. It’s a practical option for those with pets and for travelers needing a comfortable overnight stay at a reasonable price.

Dog Friendly
La Quinta by Wyndham Albuquerque Journal Center NW stands out as a highly dog-friendly hotel, attracting many travelers with pets. Guests have highlighted that dogs are welcomed and allowed in rooms, making it convenient for those traveling with their furry companions. Many appreciated the pet-friendly policies, noting it as an ideal choice for pet owners.

The hotel is situated near dog-friendly areas and there is a designated public pet walk area for dogs to stretch their legs. Guests have also commended the great policy for traveling pets, which speaks to the hotel's accommodating nature.

However, it's important to take note of some cleanliness issues mentioned in reviews, such as clumps of dog fur, dog hair on walls and the presence of dog food on the floor. Moreover, some guests were bothered by the smell and had concerns about the dog walk space.

Despite these minor issues, the hotel remains a popular choice for those needing a pet-friendly environment. Overall, La Quinta by Wyndham Albuquerque Journal Center NW is well-regarded for its dedication to ensuring pets feel welcome, making it a reliable option for pet owners.


Yes, La Quinta by Wyndham Albuquerque Journal Ctr NW has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at La Quinta by Wyndham Albuquerque Journal Ctr NW.

Yes, La Quinta by Wyndham Albuquerque Journal Ctr NW welcomes dogs.

No, parking facilities aren't available at La Quinta by Wyndham Albuquerque Journal Ctr NW.

Yes, La Quinta by Wyndham Albuquerque Journal Ctr NW has a gym.

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