Alcalá del Jucar Hotel Pelayo

Alcala del Jucar 39.19130100, -1.42745600 , Av. Constitución 4 (Show on Map)
7.4
Good


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Summary of reviews'Alcalá del Júcar Hotel Pelayo' has garnered positive feedback, largely attributed to its prime location and friendly staff. The hotel's central position allows easy access to local attractions, restaurants, bars and shops, while maintaining a peaceful environment suited for relaxation. Guests frequently highlight the scenic views from balconies, especially of the nearby castle at night. The hotel’s cleanliness and comfort are consistently praised with many reviewers appreciating the well-maintained rooms and overall high standards of hygiene.

Breakfast, while served at a nearby restaurant rather than on-site, is generally well-received. Guests appreciate the variety and quality of the Continental options and note the hearty portions and good service. Despite the inconvenience of having to leave the hotel for breakfast, the experience is often deemed worth the effort due to the plentiful and delicious fare. Additionally, a special touch, such as the inclusion of a bottle of wine, is noted appreciatively by some visitors.

Dinner at the hotel receives mixed reviews. While the food's quality and generous portions are frequently praised, some guests have noted issues with service and variety. Romantic dinners and wine pairings stand out as a highlight, although there are occasional complaints about wait times and meal quality.

Room experiences are diverse; many guests describe them as spacious, clean and comfortable with modern decor and good amenities. However, some have reported discrepancies between advertised photos and reality, as well as issues like poor soundproofing and outmoded fixtures. While many enjoy features such as balconies and jacuzzis, maintenance and functionality concerns detract from some reviews.

The staff at 'Hotel Pelayo' are a standout feature, frequently praised for their friendliness and helpfulness. Efficient check-ins, local information and general attentiveness contribute significantly to positive guest experiences.

In terms of amenities, the free Wi-Fi receives mixed reactions with some finding it reliable and fast, while others encountered connectivity issues. Family accommodations are also a mixed bag; positive reviews highlight family-friendly services and suitable room arrangements, whereas others remark on logistical challenges and occasional cleanliness issues.

The quality of beds also elicits varied feedback. Many guests report very comfortable sleeping arrangements with modern mattresses and ample bedding, although some encounter problems with older, uncomfortable beds.

Lastly, while the hotel carries a three-star rating, some guests feel it does not fully meet the expected standards for this category, noting missing amenities and outdated room features. The on-site jacuzzis and whirlpool bathtubs enhance the appeal for some, though inconsistent maintenance detracts from the experience for others.

Overall, 'Alcalá del Júcar Hotel Pelayo' is appreciated for its excellent location, cleanliness and approachable staff, but could benefit from addressing certain inconsistencies and areas needing improvement.
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub

Family Friendly Hotel

Business Hotel

Small Hotel

3-Star Hotel

Room Types
Double Room This soundproofed room comes with 1 double bed or 2 single beds, a wardrobe, a desk, a safety deposit box and a TV. There is a private bathroom with a bath. Bed linen and towels are provided and there is free Wi-Fi.

Double Room with Balcony Featuring a balcony, this soundproofed room comes with 1 double bed, a wardrobe, a desk, a safety deposit box and a TV. There is a private bathroom with a bath. Bed linen and towels are provided and there is free Wi-Fi.

Deluxe Double Room with Balcony The double room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Deluxe Double Room with a Hot Tub This double room features a hot tub and a spa bath. The double room features air conditioning and a wardrobe, as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Double Room with New Year's Package This double room has a soundproofing and air conditioning. This special New Year's Package offers: - Special New Year's Eve dinner and party -1 hour of free bar -Party bag

Double Room with a Hot Tub with New Year's Package This double room features a soundproofing, spa bath and air conditioning. This special New Year's Package offers: - Special New Year's Eve dinner and party -1 hour of free bar -Party bag

Guest Reviews
7.4
Good
Location
'Hotel Pelayo' in Alcalá del Júcar is frequently praised for its prime location, making it a standout choice for visitors. The hotel's central position allows easy access to the town's attractions with many guests highlighting that it is close to restaurants, bars and shops, yet situated in a peaceful area perfect for relaxation.

The convenience of nearby parking and proximity to the scenic Roman bridge are additional benefits. Many were delighted with the panoramic views from the balconies, especially those of the castle at night. Furthermore, the hotel's cleanliness, comfort and friendliness of the staff are consistently mentioned, adding to its appeal.

For travelers looking to explore the charming town of Alcalá del Júcar, 'Hotel Pelayo' offers an excellent base with its central and accessible location, making everything just a short walk away. The combination of a good price-quality ratio and the overall positive experiences detailed in guest reviews solidifies its reputation as a great place to stay.

Breakfast
At Alcalá del Júcar Hotel Pelayo, breakfast seems to be a notable aspect of the guest experience, receiving a mix of positive and critical feedback. One of the main points mentioned by several reviewers is that breakfast is not served at the hotel itself but at a nearby restaurant. Despite this minor inconvenience, many guests found the breakfast to be very good with a variety of continental options such as toast, juice, coffee, cheese, ham, muffins and pastries. The quality and quantity of breakfast have been praised as plentiful, delicious and even exceptional by many.

Guests appreciated the completeness of the breakfast, mentioning it was rich and abundant. There is a particular emphasis on the excellent service and the friendly staff at the breakfast venue, which is located conveniently close and offers great views by the river. Some reviews highlight the good value for money, noting that the breakfast was more than adequate for the price paid.

However, there were also mentions of limited choice options and no buffet with some guests expressing dissatisfaction over having to leave the hotel for breakfast. Despite these critiques, the overall sentiment towards the breakfast experience at the restaurant appears positive with many guests enjoying the variety, quality and hearty portions. Notably, a special touch such as the inclusion of a bottle of wine with breakfast was appreciated by some guests.

In summary, while the location of the breakfast service outside the hotel might be a slight inconvenience for some, the general consensus is that the breakfast at Alcalá del Júcar Hotel Pelayo is substantial, high-quality and well worth the short walk.

Dinner
The dinner experiences at Alcalá del Jucar Hotel Pelayo offer a mixed bag of impressions. Guests frequently commend the hotel's restaurant for its very good food, generous portions and fast service. The breakfast and dinner are often described as complete and tasty with the quality and quantity generally well-received. The romantic dinners and wine pairing events seem to be a highlight, showcasing excellent pairings and enjoyable meals for €20 to €25.

However, some guests encountered issues with the dinner service, citing clumsiness and unqualified waiters, along with problems such as long wait times and occasionally awful meals. Specific complaints include meals being dominated by french fries and a lack of variety, though the quantity was ample. Instances of the dinner being very bad and overpriced were noted by a few guests, who did not hesitate to express their dissatisfaction.

Overall, while the majority found the dining experiences pleasant and even remarkable at times, others faced clear inconsistencies. The hotel's restaurant services received mixed reviews with several guests praising the quality and generous servings, while others faced significant issues, highlighting the variable nature of the dining experience at Hotel Pelayo.

Rooms
Alcalá del Jucar Hotel Pelayo receives mixed reviews regarding its rooms. Many guests appreciated the spacious, clean and comfortable rooms with some highlighting the modern decor and well-thought-out layout. The large, comfortable beds and good air conditioning also garnered positive mentions. Rooms equipped with additional amenities such as a jacuzzi and a balcony were particularly enjoyed by visitors. A warm welcome and an easy booking process added to the positive experience for some guests.

However, several guests found discrepancies between the rooms and the advertised photos, resulting in disappointment. Issues such as poorly soundproofed rooms, musty smells and outdated fixtures were commonly reported. Some rooms lacked necessary amenities like windows, hairdryers and functional air conditioning or heating. Additionally, certain rooms required renovation due to visible damp stains, deteriorated furniture and maintenance problems.

Overall, the comfort and cleanliness of the rooms were generally appreciated, but inconsistencies and occasional lack of amenities detracted from what might otherwise be a pleasant stay.

Beds
Alcalá del Jucar Hotel Pelayo has received mixed reactions when it comes to the quality of their beds. On the positive side, many guests found the beds to be very comfortable and appreciated the large, spacious setups. Several reviews highlight the mattresses as particularly comfortable with some even noting memory foam options that provided a top-notch sleep experience. The bedding and pillows also received commendations for their comfort, helping ensure a restful night for many visitors.

However, not all feedback was as glowing. Some guests encountered issues with old, uncomfortable mattresses, including reports of broken springs and general discomfort. A few noted that the beds were noisy, hard or had unpleasant surprises like lumps or stains. Inconsistent quality seemed to be a recurring theme with some beds being described as clean and comfortable while others were found lacking.

Overall, while many guests enjoyed a cozy and restful sleep on the comfortable and spacious beds provided by Alcalá del Jucar Hotel Pelayo, a portion of visitors felt that room for improvement remains, particularly regarding the maintenance and uniformity of mattress quality.

Cleanliness
At Alcalá del Jucar Hotel Pelayo, the prevailing sentiment among guests regarding cleanliness is largely positive. Many reviews highlight the clean and comfortable rooms, noting that they are well-maintained and often exceed expectations visually. Guests frequently describe the rooms as very clean, tidy and even spotless in some instances. Bathrooms also receive commendations for their cleanliness, contributing to an overall perception of modern, well-kept facilities.

Despite the majority of positive feedback, there are occasional criticisms concerning cleanliness. Some guests encountered issues with dusty areas, hidden dirt and less-than-spotless conditions in certain rooms and bathrooms. These negative remarks, however, appear to be less common.

In summary, while there are a few instances where cleanliness did not meet guest expectations, the general consensus is that Alcalá del Jucar Hotel Pelayo maintains high standards of cleanliness and offers comfortable, well-kept accommodations.

Staff
The staff at Alcalá del Júcar Hotel Pelayo consistently receive high marks from guests for their friendliness and helpfulness. Whether at the front desk or throughout the hotel, the team is described as super friendly, polite and accommodating. Guests repeatedly mention the exceptionally friendly reception staff, who are noted for their warm welcomes and efficient service. Several reviewers highlighted the helpfulness and availability of the receptionists, making check-in smooth and providing assistance with local information and amenities.

Notably, the reception staff are praised for their charm and attentiveness, going out of their way to ensure that guests have a pleasant stay. Although there were a few mentions of less satisfactory interactions, the overwhelming majority of reviews reflect positive experiences with guests feeling well-treated and supported during their visit. The kindness and professionalism of the staff stand out as a significant factor contributing to the overall positive experience at this well-located and comfortable hotel.

Wi-Fi
Guest reviews of Alcalá del Jucar Hotel Pelayo regarding the wifi present a mix of experiences. While several guests praised the internet for being fast, reliable and offering good performance throughout the building, others pointed out areas in need of improvement. Some reviews indicate that the wifi was intermittent, often failing and not always working well, suggesting it's unreliable at times. Overall, it appears that while some guests had positive experiences with the wifi, others found it inconsistent and requiring upgrades.

Family
Alcalá del Jucar Hotel Pelayo garners mixed reviews when it comes to being a family-friendly destination. On the positive side, some guests highlight the hotel's family-friendly service and suitability for family stays with specific praise for the excellent family suite and the room accommodations that can cater to an entire family. Families have enjoyed the pool area, which seems to be a hit among children.

However, other reviews suggest the hotel falls short in certain areas. Some guests noted cleanliness issues with family rooms and described them as either small or having an unpleasant odor. There were also logistical challenges mentioned, particularly for those traveling with elderly individuals or baby strollers, where navigating the hotel can be cumbersome without a car. Additionally, noise from children running through the halls seemed to be a concern for some, indicating that it might not be the best choice for those seeking a quiet retreat.

Overall, while there are commendable aspects for families at Alcalá del Jucar Hotel Pelayo, improvements in room conditions and managing noise levels could enhance the experience further.

3 Star
Alcalá del Jucar Hotel Pelayo presents itself as a three-star establishment but often falls short of the expectations that accompany this rating. While some reviews mention that the hotel provides satisfactory service and good accommodation for a three-star rating, others highlight significant discrepancies. There are concerns about the hotel's amenities with comments noting the absence of a fridge in the rooms, which is usually anticipated in a hotel of this category. Guests have also pointed out furniture deficiencies and substandard room conditions.

The breakfast arrangements add to the disappointment, as it is served in a different building, which some guests find inconvenient. Additionally, the overall perception is that the accommodation's value does not align with the cost typically associated with three-star hotels. Some reviews even compare it to a roadside motel, despite its higher pricing.

Overall, while Alcalá del Jucar Hotel Pelayo has elements that align with a three-star standard, it also has several areas needing improvement to meet guests' expectations for this rating.

Rooms with Jacuzzi / Hot-Tub
Alcalá del Jucar Hotel Pelayo features rooms with jacuzzis and whirlpool bathtubs, offering an indulgent experience for guests. Some reviews highlight the luxury and enjoyment of having a jacuzzi in the room, describing it as amazing and excellent with some rooms even boasting a large jacuzzi for two. Guests have positively noted the cleanliness and comfort of the hot tubs and whirlpool bathtubs and the jacuzzi with all jets working perfectly has been particularly appreciated.

However, there are recurring issues with the jacuzzis and hot tubs which cannot be ignored. Guests have encountered problems such as jacuzzis that did not work properly, dirty jacuzzis, broken control screens and missing lights. The whirlpool bathtubs also faced water temperature regulation issues and some were deteriorated with broken plugs or buttons. Additionally, some found the hot tubs uncomfortably positioned too close to the beds.

Although the experience can be pleasant, the inconsistencies and maintenance issues with the jacuzzis and whirlpool bathtubs could detract from the overall comfort. It is advisable for potential guests to clarify the specifics regarding the jacuzzi availability and functionality before booking to ensure a satisfying stay.


No, Alcalá del Jucar Hotel Pelayo doesn't have any pool.

No, a spa isn't available at Alcalá del Jucar Hotel Pelayo.

No, Alcalá del Jucar Hotel Pelayo doesn't allow dogs.

No, parking facilities aren't available at Alcalá del Jucar Hotel Pelayo.

No, Alcalá del Jucar Hotel Pelayo doesn't have a gym.

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