Hotel Santa Maria
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Summary of reviewsHotel Santa Maria in Alcobaça enjoys a prime location, nestled in the central square with stunning views of the Alcobaça Monastery. Its strategic position offers easy access to notable attractions like Fatima and Nazaré, as well as local cafés and restaurants, making it a convenient base for exploration. Guests appreciate the free parking, which adds to the hotel's convenience, particularly for those traveling by car.
The views from the hotel are a standout feature, especially from the rooms facing the majestic monastery. Cleanliness and comfort are consistently praised, with spacious, well-appointed rooms and attentive staff contributing to a welcoming and pleasant stay. Despite a somewhat dated aesthetic, the rooms offer everything necessary for comfort, supported by competent air conditioning and ample storage.
Breakfast at Hotel Santa Maria receives mixed reviews, though it generally meets expectations for a three-star rating, with substantial offerings like scrambled eggs, bacon, and homemade cakes, complemented by good coffee. The breakfast room's view of the monastery adds to the appeal, despite some guests desiring more variety.
The staff at Hotel Santa Maria are frequently highlighted for their friendliness and professionalism, enhancing the guest experience. Although there are occasional mentions of overwhelmed staff, the overall impression remains one of courteous service.
The hotel provides stable parking options, with both free and paid secure spaces available, highlighted as a significant advantage by guests. However, the Wi-Fi experience could benefit from improvements, as inconsistent connectivity has been noted during peak times.
While the beds generally offer a comfortable sleeping experience, there's room for improvement in pillow quality, which some guests find lacking. Despite these minor critiques, Hotel Santa Maria delivers substantial value, often exceeding expectations for a three-star establishment. Its combination of prime location, friendly service, cleanliness, and comfort makes it a top choice for travelers seeking quality and affordability in Alcobaça.
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The views from the hotel are a standout feature, especially from the rooms facing the majestic monastery. Cleanliness and comfort are consistently praised, with spacious, well-appointed rooms and attentive staff contributing to a welcoming and pleasant stay. Despite a somewhat dated aesthetic, the rooms offer everything necessary for comfort, supported by competent air conditioning and ample storage.
Breakfast at Hotel Santa Maria receives mixed reviews, though it generally meets expectations for a three-star rating, with substantial offerings like scrambled eggs, bacon, and homemade cakes, complemented by good coffee. The breakfast room's view of the monastery adds to the appeal, despite some guests desiring more variety.
The staff at Hotel Santa Maria are frequently highlighted for their friendliness and professionalism, enhancing the guest experience. Although there are occasional mentions of overwhelmed staff, the overall impression remains one of courteous service.
The hotel provides stable parking options, with both free and paid secure spaces available, highlighted as a significant advantage by guests. However, the Wi-Fi experience could benefit from improvements, as inconsistent connectivity has been noted during peak times.
While the beds generally offer a comfortable sleeping experience, there's room for improvement in pillow quality, which some guests find lacking. Despite these minor critiques, Hotel Santa Maria delivers substantial value, often exceeding expectations for a three-star establishment. Its combination of prime location, friendly service, cleanliness, and comfort makes it a top choice for travelers seeking quality and affordability in Alcobaça.
Family Friendly Hotel
This hotel is well-located in Alcobaça, providing easy access to local attractions suitable for family outings. It offers comfortable accommodations and is known for its hospitality.
Hotel with Parking
This hotel offers rooms with panoramic views of the Alcobaça Monastery. It provides parking for its guests and is conveniently located near the Monastery.
Cheap Hotel
Hotel Santa Maria provides affordable rooms with panoramic views of the Alcobaça Monastery. It includes underground parking and a veranda terrace.
Accessible Hotel
This hotel is entirely wheelchair accessible, with upper floors reachable by elevator. It offers facilities specifically for disabled guests, including accessible parking, and features toilets and bathrooms designed for disabled access.
3-Star Hotel
Located a 5-minute walk from the Monastery of Alcobaca, this hotel is well-situated for exploring the town. It provides practical amenities such as a cash machine and lift, and offers private parking. Guest reviews mention clean and tidy rooms, along with a good breakfast and a beautiful view of the Alcobaça Monastery.
Business Hotel
About Hotel Santa Maria
License: 194/RNET
Guest Reviews
Location
The views can't be overstated — many rooms offer an unparalleled view of the majestic monastery, making waking up or enjoying breakfast a delightful experience. Cleanliness and comfort are also recurrent themes in guest reviews, highlighting spacious and well-appointed rooms alongside friendly and attentive staff. All these elements combine to provide a great value for money, making Hotel Santa Maria a superb choice for visitors seeking a hotel that offers both comfort and an enviable locale in the heart of Alcobaça.
Breakfast
Nonetheless, there are aspects that could be improved. Some guests suggest a need for more variety, especially in fresh fruit, regional products, and juices, with some finding the selection a bit monotonous. While many praise the quality and enjoy the essentials on offer, several reviews note that the breakfast feels basic or even meager in variety. Attendees do, however, recognize that the provided options often meet the typical expectations for a hotel of this rating.
Overall, the breakfast suits the hotel’s candid appeal, offering a filling start to the day accompanied by attentive staff and a remarkable location directly facing the iconic monastery.
Rooms
Despite a somewhat dated aesthetic, the rooms are described as having everything necessary for a comfortable stay. Bedding quality receives commendations for comfort and cleanliness, though some mentioned issues like thin pillows or the occasional musty smell. The hotel’s strategic location just opposite the World Heritage site is another key highlight, offering unbeatable views and easy access to city attractions.
Breakfast, while included and providing good starters for the day, received mixed feedback on its variety. Overall, the hotel’s exceptional views and spacious accommodations make it a valuable option for travelers, although it may not suit those seeking modern or allergy-friendly environments.
Beds
Despite these positives, there is a recurring critique about the pillows and cushions. Many guests find them to be low, small, and lacking in quality, which detracts from the overall comfort. Another point of concern is that some guests feel the beds and mattresses are occasionally uncomfortable or too firm, indicating that the sleep experience can be somewhat inconsistent depending on personal preference.
Overall, while Hotel Santa Maria excels in offering a cozy and clean sleeping environment with a visually appealing setting, there is room for improvement regarding pillow quality and occasional mattress discomfort.
Cleanliness
Despite some minor criticisms regarding specific areas such as bathroom mirrors or lingering dust odors, the overall feedback celebrates the hotel's impeccable cleanliness. The facilities are well-organized, functional, and offer a charming retro spirit. Guests appreciate the clean environment, with fresh linens and towels provided daily. The attentive and friendly staff contribute to the welcoming atmosphere, further enhancing the sense of comfort and cleanliness.
The hotel's excellent location, right in front of the monastery, adds to its appeal, making it a convenient and pleasant choice for visitors seeking good value and cleanliness in scenic Alcobaça. While there are occasional remarks about the need for minor renovations, the general consensus remains one of satisfaction with the cleanliness and upkeep of this charming establishment.
Staff
While the majority of reviews are favorable, noting the staff’s courteous demeanor and readiness to assist, a few guests mention instances of overwhelmed or inadequately trained employees, occasionally leading to an average customer service experience. Nonetheless, the overall impression is one of welcoming and polite service, with many guests appreciating the staff’s effort to communicate in multiple languages and prioritize cleanliness.
The hotel’s location and facilities complement the staff’s efficiency, offering guests a pleasant stay with convenient amenities such as private parking and good price-quality value. Despite some minor service inconsistencies, the staff's kindness and friendliness remain key attributes that enhance the overall guest experience at Hotel Santa Maria.
Wi-Fi
Parking
The parking options at Hotel Santa Maria are not just functional but also thoughtfully integrated into the guest experience. The free parking spaces are generous and strategically located, ensuring guests have a hassle-free arrival and departure. Moreover, the availability of private parking spaces with security features adds an extra layer of comfort and reassurance for visitors.
The parking amenities are frequently highlighted in reviews as a significant advantage, especially for those traveling by car. Whether opting for the free outdoor lot or the paid indoor garage, guests can enjoy peace of mind knowing their vehicles are safely accommodated during their stay. Overall, the hotel provides a delightful blend of accessibility and security, firmly establishing its reputation as a great choice for travelers seeking convenience and value for money.
3 Star
The hotel facilities, including the availability of a garage, contribute to a seamless and comfortable stay. While some guests mention minor areas for improvement, like the inclusion of room amenities such as a kettle, many find their experience consistent with higher ratings found in other countries. Noteworthy, the bedding might warrant some attention, but overall, comfort is maintained.
Whether it's the excellent location or the consistent delivery of service, Hotel Santa Maria manages to leave a solid impression. Many guests find themselves pleasantly surprised by the overall quality, suggesting it could easily merit additional stars. In essence, this hotel serves its purpose exceptionally, providing visitors with a well-rounded experience that mirrors expectations of higher-rated accommodations elsewhere.
No, Hotel Santa Maria doesn't have any pool.
No, a spa isn't available at Hotel Santa Maria.
No, Hotel Santa Maria doesn't allow dogs.
Yes, parking facilities are available at Hotel Santa Maria.
No, Hotel Santa Maria doesn't have a gym.
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