Gran Hotel Las Fuentes
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Summary of reviewsGran Hotel Las Fuentes earns widespread acclaim for its exceptional seaside location, offering guests direct access to Las Fuentes Beach and breathtaking beachfront views from many rooms. This serene setting, paired with well-maintained pools, a kid-friendly environment and nearby nature trails, ensures an ideal retreat for families and those seeking tranquility.
The breakfast service at the hotel garners praise for its extensive variety and fresh options, although there are occasional issues with organization, long queues and the need for more variety over extended stays. Similarly, dinner receives mixed feedback; guests appreciate the buffet’s variety and themed nights, but mention inconsistencies in food quality and service delays.
Rooms are spacious, comfortable and often boast beautiful sea views. The functional décor and modern bathrooms are well-received, although some inconsistency in cleanliness and maintenance is noted. Despite occasional noise issues and the need for better housekeeping, the overall comfort and convenience of the rooms contribute positively to guest experiences.
Cleanliness in common areas and facilities like pools is typically commendable, maintaining a fresh and organized appearance. However, room cleanliness can vary with some guests reporting issues such as mold and inadequate cleaning. The staff generally earns high marks for their friendliness and professionalism, particularly those in the entertainment and dining areas, though reception service sometimes falls short.
Free wifi is available but with varying reliability; while some guests experience strong connections, others report weak signals and slow speeds, especially on higher floors. The spa is praised for its relaxing ambiance and quality services, including complimentary sessions, albeit with some logistical and maintenance concerns.
The gym, while small, is appreciated for being well-equipped and maintained, despite some complaints about non-functional machines and heat. The pool facilities are a significant highlight with diverse options for swimming and relaxation, though peak times can lead to overcrowding.
Overall, Gran Hotel Las Fuentes provides a pleasant and comfortable stay with its standout location, welcoming staff and a variety of amenities. While there are areas for improvement, particularly in dining organization and room cleanliness, the positives largely outweigh the negatives, making it a favored choice for both family vacations and restful getaways.
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The breakfast service at the hotel garners praise for its extensive variety and fresh options, although there are occasional issues with organization, long queues and the need for more variety over extended stays. Similarly, dinner receives mixed feedback; guests appreciate the buffet’s variety and themed nights, but mention inconsistencies in food quality and service delays.
Rooms are spacious, comfortable and often boast beautiful sea views. The functional décor and modern bathrooms are well-received, although some inconsistency in cleanliness and maintenance is noted. Despite occasional noise issues and the need for better housekeeping, the overall comfort and convenience of the rooms contribute positively to guest experiences.
Cleanliness in common areas and facilities like pools is typically commendable, maintaining a fresh and organized appearance. However, room cleanliness can vary with some guests reporting issues such as mold and inadequate cleaning. The staff generally earns high marks for their friendliness and professionalism, particularly those in the entertainment and dining areas, though reception service sometimes falls short.
Free wifi is available but with varying reliability; while some guests experience strong connections, others report weak signals and slow speeds, especially on higher floors. The spa is praised for its relaxing ambiance and quality services, including complimentary sessions, albeit with some logistical and maintenance concerns.
The gym, while small, is appreciated for being well-equipped and maintained, despite some complaints about non-functional machines and heat. The pool facilities are a significant highlight with diverse options for swimming and relaxation, though peak times can lead to overcrowding.
Overall, Gran Hotel Las Fuentes provides a pleasant and comfortable stay with its standout location, welcoming staff and a variety of amenities. While there are areas for improvement, particularly in dining organization and room cleanliness, the positives largely outweigh the negatives, making it a favored choice for both family vacations and restful getaways.
Hotel with Infinity Pool
This beachfront hotel in Alcossebre features a superb infinity pool with a fantastic view of the sea. It offers plenty of sun loungers and is a highlight for guests seeking a great pool experience with ocean vistas.
Beachfront Hotel
Situated in Alcossebre, this hotel offers direct access to Las Fuentes beach. Offers a range of amenities, including pools and dining options, ideal for a beachside vacation.
What is between the hotel and the beach?
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Answers last updated by our editors
Hotel near The Beach
Located in front of Playa de las Fuentes, this hotel offers a privileged location between the sea and the mountains. It features beachfront accommodations, providing easy access to the sea.
Hotel with Spa
This 4-star hotel boasts an exquisite spa with a sauna, steam room, and hot tub, offering various treatments and massages. It also features 4 outdoor swimming pools, a health club, and direct access to the beach. The hotel has a rating of 8.2/10.
Family Friendly Hotel
This hotel is explicitly designed for families, offering a dedicated Fanty Club with a wide range of activities including face painting, arts and crafts, and mini cinema sessions. It features multiple outdoor pools, including children's paddling pools and an infinity pool, along with a playground. Family rooms are available and it provides a children's buffet during high season.
Hotel with Swimming Pool
This hotel stands out with its four outdoor swimming pools, spa services, and proximity to the beach. It also features a health club and options for family entertainment, making it ideal for all types of travelers.
Infinity Pool Children's Pool Panoramic View Pool Pool Swim Up Bar Outdoor Pool
Business Hotel
This hotel features conference space and 2 meeting rooms spanning 2982 square feet (277 square meters), catering services, and is located on the beach. It also offers amenities like dry cleaning, laundry services, and multilingual staff.
Hotel with Parking
This hotel offers private outdoor parking for a fee, with no reservation required. It also includes accessible spaces and electric vehicle charging points.
Accessible Hotel
This hotel offers a comprehensive range of accessibility features including grab bars near the toilet, a lift, a raised toilet seat, and wheelchair accessibility throughout the property. Wheelchair-accessible parking and paths of travel are also available, and accessible rooms are provided.
Hotel with Gym
This beachfront hotel provides guests with gym access. It also offers swimming pools, providing options for exercise and relaxation.
Hotel with Tennis Courts
This hotel is tagged with tennis courts, offering guests a sports amenity for playing tennis.
4-Star Hotel
This beachfront hotel features multiple swimming pools, a buffet restaurant with sea views, and a kids' club. All rooms have a balcony and air conditioning. Its location near shops and restaurants makes it a convenient choice.
Hotel with Outdoor Pool
Located on the beachfront, this hotel features multiple outdoor swimming pools, including a giant outdoor Jacuzzi, a giant infinity swimming pool, and a children's pool, all surrounded by gardens.
Hotel with Swim Up Bar
This hotel offers a comfortable swim-up bar experience with a focus on family-friendly amenities. The combination of a relaxing pool area and accessible services makes it suitable for all ages.
Hotel with Children's Pool
The hotel has a dedicated children's pool and play areas, making it a great choice for families. The family-oriented services are designed to keep children entertained and parents relaxed.
Romantic Hotel
Hotel with Panoramic View Pool
Guest Reviews
Nestled in a spectacular seaside setting, Gran Hotel Las Fuentes boasts a near-unanimous consensus on one thing: its unparalleled location. Perched right on Las Fuentes Beach, the hotel offers a seamless transition from its grounds to the sandy shores. Guests rave about the direct access to the beach and the tranquility of the surrounding area, making it an ideal spot for families and anyone seeking a restful getaway.
The beachfront views from many of the rooms are frequently highlighted with several visitors enjoying vistas of the sea without any additional cost. This proximity to the sea isn’t just a visual perk; it also means that beach outings are effortless with the waves just a few steps away from the hotel’s pools and garden areas.
Although slightly removed from the hustle and bustle of the town center, this quieter setting is appreciated for its peacefulness and proximity to nature. Guests can enjoy evening strolls along the promenade or venture out on hikes in the nearby Sierra de Irta, all while still being close to restaurants and amenities.
The hotel’s infrastructure is also a recurring praise point, from its well-maintained pools overlooking the sea to its kid-friendly facilities and entertainment options. Ultimately, the Gran Hotel Las Fuentes is celebrated for its unbeatable location, making beach access and serene coastal living part of the everyday experience.
Gran Hotel Las Fuentes offers a breakfast experience that leaves a mixed impression on its guests. The breakfast buffet is praised for its extensive variety and abundance, offering a wealth of options to cater to different tastes. Many guests note that the fresh fruit, hearty options and rich variety made for a delicious and satisfying morning meal. The presence of a griddle station preparing fresh eggs and bacon is a highlight for many.
Despite these positive aspects, several areas of improvement have been identified. Guests frequently mention the repetitive nature of the breakfast with a lack of daily variation that can make the meal monotonous for longer stays. There are also numerous complaints regarding the organization and service; long queues and crowded dining rooms are common issues, often exacerbated by broken coffee and juice machines, which detract from the overall experience.
The breakfast service's inflexibility with timing and occasional scarcity of certain items during later shifts also contribute to the dissatisfaction. While the breakfast itself is generally considered good and varied, the logistical challenges and occasional lapses in quality, particularly with beverages like coffee and juices, suggest that improvements in management and variety could significantly enhance the guests' breakfast experience.
The dinner experience at the Gran Hotel Las Fuentes is a mixed bag according to guest reviews. On the positive side, many guests appreciated the variety offered in the buffet, noting that there was always something to satisfy everyone's taste. Several reviewers specifically mentioned enjoying the themed dinners, such as Mexican night, which added a pleasant touch to the dining experience.
Guests also highlighted the live cooking stations, where freshly made dishes like grilled meat or fish became the highlight of their meals. Some found the food to be of good quality with excellent preparation and praised the attentive staff in the dining room.
However, the dinner service was frequently criticized for its organizational shortcomings. Many guests mentioned long queues and wait times to enter the dining room and some experienced shortages of food during the second dinner shift. The food quality was inconsistent with some guests reporting their meals as bland, cold or improperly cooked. The repetitive nature of the menu was another common complaint, making the dinner experience feel monotonous for some.
Overall, while there were moments of satisfaction with good variety and live cooking, the operational issues like long lines, food shortages and inconsistent quality hampered the overall dining experience for many guests. Improvements in organization and consistency could elevate the evening meals to meet the hotel's four-star standard.
'Gran Hotel Las Fuentes' offers guests a range of well-appointed rooms that receive high marks for their spaciousness and comfort. Many visitors appreciate the large, clean rooms and the modern, functional bathrooms. The views from the rooms, particularly those with sea views, are frequently highlighted as a positive feature, making stays more enjoyable.
The renovated rooms are noted for their simple yet tasteful decor, complete with comfortable beds and ample space, making them suitable for families and groups. Some rooms even come with a terrace and clothesline, adding convenience for longer stays.
However, the hotel's housekeeping could use some improvements. Several guests reported issues with cleanliness, such as mold in showers and stains on bedding. Additionally, noise is a common complaint with some rooms being affected by street noise, proximity to entertainment areas or thin walls. Maintenance also appears inconsistent, as a few guests mentioned problems like non-functional air conditioning and tricky shower handles.
Despite these drawbacks, the general consensus is that the hotel provides a pleasant and comfortable experience. The staff's friendliness, the proximity to the beach and the overall comfort of the rooms make 'Gran Hotel Las Fuentes' a solid choice for travelers seeking a spacious and well-located accommodation.
Visitors to Gran Hotel Las Fuentes have overwhelmingly praised the comfort and size of the beds. Many guests highlighted the beds as spacious with some describing them as huge or extra-large, making for a particularly restful experience. The majority of the feedback underscores the beds' plushness and comfort, which adds to a relaxing stay. However, there were occasional mentions of uncomfortable pillows and flat cushions, a minor setback in an otherwise positive accommodation experience. While most rooms seemed to boast ample space and comfy bedding, a few reviews noted that the beds and rooms could sometimes be on the smaller side for larger groups. Despite these few drawbacks, guests generally appreciated the good quality and cleanliness of the bedding, contributing to a cozy and welcoming atmosphere at the hotel.
Gran Hotel Las Fuentes receives mixed reviews regarding its cleanliness. Many guests commend the hotel's common areas and facilities, describing them as very clean and well-maintained. The outdoor spaces, such as the pools, are frequently highlighted for their cleanliness, contributing to an overall clean and organized appearance of the hotel.
However, the cleanliness of the rooms appears to be inconsistent. While some guests report their rooms as very clean and well-kept, others mention issues such as dust, mold and insufficient cleaning with specific complaints about dirty bathrooms, unclean windows and old, worn-out towels. There are also mentions of specific rooms not being cleaned until late in the afternoon and at times, the staff seeming overwhelmed by their cleaning tasks.
Despite these mixed experiences with room cleanliness, the hotel staff and the general hygiene standards in shared spaces, like the dining room and reception, receive positive feedback. Guests appreciate the clean and fresh towels provided daily and the consistent upkeep of the establishment's general areas. Overall, while the common areas tend to meet guests' expectations for cleanliness, room cleaning services might benefit from improvement to ensure a more consistent experience for all visitors.
The Gran Hotel Las Fuentes generally receives high praise for the friendliness and professionalism of its staff. Many guests have highlighted the attentiveness and welcoming nature of the employees, particularly mentioning the exceptional service provided by the entertainment team, dining staff and lifeguards. Staff members like Víctor, César and Marc were frequently commended for their helpful and courteous approach, contributing significantly to positive guest experiences.
However, several guests have pointed out a consistent issue with the reception service, describing it as slow, cold and occasionally unhelpful. Despite this, the majority of other staff members, including those in the spa, pool and restaurant areas, have been noted for their polite and friendly demeanor.
A few reviews also mentioned instances of rudeness and unprofessional behavior from some staff, particularly in the café bar area and a general feeling of the staff being overwhelmed and understaffed. Language barriers were another minor concern, as not all staff members spoke English fluently, which sometimes affected service quality.
Overall, the hotel staff is largely appreciated for their dedication and warm hospitality, making guest stays pleasant despite occasional service hiccups at the reception and café bar.
Guests at Gran Hotel Las Fuentes have shared mixed feedback regarding the wifi services offered. On the positive side, some reviewers noted that the wifi was good with strong internet connections available in various areas like by the pool and within rooms. Positive comments pointed out the presence of free wifi and good connectivity overall with some guests able to enjoy video chats without issues. In addition, the wifi speed was described as good and capable of supporting activities requiring higher bandwidth.
However, many guests reported issues with the wifi quality, noting poor connectivity, weak signals and frequent dropouts. Several guests mentioned that the internet was particularly inadequate on higher floors with some areas of the hotel having little to no coverage. Complaints included very slow internet speeds, which hampered usage and instances where the wifi service was essentially non-functional. The overall sentiment suggests that while free wifi is available, the quality and reliability of the connection can be inconsistent and could benefit from improvement, particularly in extending coverage to more areas of the hotel.
Gran Hotel Las Fuentes' spa is often praised for being a pleasant and well-maintained space, offering a peaceful retreat for guests. The massage services are highlighted as particularly excellent with commendations for professionalism and quality. Many guests appreciate the complimentary daily 30-minute spa sessions, describing them as a delightful bonus that enhances their stay. The area itself is often described as clean and functional, although some guests noted that it is small and can become crowded.
Despite the generally positive feedback, there are some areas where guests feel improvements are needed. Issues such as non-working showers, unavailable facilities like the Turkish sauna and occasional overcrowding were mentioned. The spa's coordination for treatments could also be better and there are occasional comments about outdated equipment and the need for improved sanitation.
Overall, the spa at Gran Hotel Las Fuentes is received well by guests for its quality services, relaxing ambiance and the added value of complimentary sessions, though some logistical aspects could benefit from enhancement to elevate the experience further.
The reviews of the gym at Gran Hotel Las Fuentes reflect both positive and constructive feedback. Guests often appreciated the gym for being well-equipped and well-maintained. Despite its small size, many found it to be adequate and complete for their fitness needs. The gym facilities, including the type and condition of the equipment, garnered positive mentions and several reviewers emphasized that the equipment was in great condition.
However, some guests noted that the gym could use an update, indicating issues with non-functional and older machines. There were mentions of the gym being too hot and the location not being ideal. A few guests also pointed out that the gym was neglected with a scarcity of working machines, which impacted their experience.
Additionally, the limited size of the gym, along with COVID-19 restrictions, affected the number of people allowed to use the facilities at any one time. While these constraints were recognized, many still felt the gym was an overall beneficial addition to their stay, providing necessary fitness options and meeting basic expectations.
Gran Hotel Las Fuentes receives high praise for its pool facilities, offering a variety of swimming options, from beautiful infinity pools with sea views to a pool that emulates a sandy beach complete with a waterfall. Families particularly enjoy the separate pools designed specifically for children and adults, ensuring a pleasant experience for all ages. The pool areas are noted for their cleanliness, spaciousness and well-maintained surroundings, which include ample sun loungers and a relaxing environment filled with trees.
Many guests appreciate the great location of the pools, situated right in front of the beach, providing easy beach access alongside poolside relaxation. The poolside bar and the jacuzzi add to the enjoyment, while children's entertainment and activities around the pool receive positive feedback for keeping young ones engaged.
However, the hotel can get overcrowded, especially during peak hours, leading to packed pools and difficulty finding space. Some guests have noted the pools are smaller than expected and might not accommodate the large number of visitors comfortably. Despite the occasional lack of poolside umbrellas and small pool towels, the general consensus is that the pool area is very nice with guests thoroughly enjoying the offerings and the atmosphere.
In conclusion, while there are some issues with crowding and pool size, the diverse and picturesque pool facilities, combined with their convenient beachfront location, make the pools at Gran Hotel Las Fuentes a highlight for many guests.
Gran Hotel Las Fuentes boasts an exceptional location for beach lovers with the beach right in front of the hotel. Guests consistently praise the hotel for its direct beach access and proximity to the sea. They enjoy seamless access from the garden or pool area straight to the promenade that leads to the beach, making it incredibly convenient, especially for families with children.
Reviewers appreciate the clean, well-maintained, family-friendly beach that offers various services to enhance their stay. The hotel's beachfront position provides stunning and relaxing views of the sea and pool areas, making it a favorite for families seeking a picturesque and serene holiday destination.
Las Fuentes beach, in particular, receives high marks for its tranquility and cleanliness. Furthermore, the hotel's beachside facilities, such as hammocks, inflatable mattresses and a beach pool, add to the overall positive experience. Despite a few comments about the beach being less accessible in some areas, the overwhelming consensus highlights the fantastic beachfront location as a significant highlight.
Overall, visitors regard Gran Hotel Las Fuentes as the perfect spot for a beach-centric vacation with easy and frequent beach access, ideal for both relaxation and family fun.
The parking situation at Gran Hotel Las Fuentes appears to be a frequent concern for guests. Many reviewers noted that the parking lot is often full with limited and tight spaces that can be difficult to maneuver. Additionally, the cost of parking was commonly mentioned as being quite high, often around 15 euros per day with some guests finding it excessively expensive.
The hotel's private parking is available, but due to its outdoor nature, it does not offer protection from the elements. Some guests appreciated the availability of parking around the hotel, though securing a spot can still be challenging, particularly during peak times like August. The location's parking facilities overall were described as in need of repairs and improvement in functionality with some instances of architectural barriers complicating access.
Nonetheless, certain comments highlighted the helpfulness of the reception staff in resolving parking issues and a few reviewers found parking to be convenient or ample. Despite the difficulties, there is sufficient street parking in the vicinity, although finding nearby spaces can still be tricky. The absence of valet service and roofed parking was noted as further inconveniences.
In summary, while the hotel does provide parking, both limited availability and high fees make it a less appealing aspect of the stay for many guests.
Gran Hotel Las Fuentes emerges as an exceptional family-friendly destination, highlighted by a plethora of positive reviews focusing on its extensive and engaging activities for children. The energizing kid's animation, particularly the popular mini disco and various other programs curated by a dedicated team, including standout monitors at Club Fanty, promise continuous fun for the little ones, ensuring they remain entertained throughout their stay. The hotel is expertly designed to cater to families, providing an environment that is both welcoming and accommodating.
With spacious family-friendly rooms and facilities set in a serene, beachfront location, the hotel is well-suited for family vacations. The pools, gardens and proximity to Las Fuentes Beach add to the overall appeal, making it a tranquil yet lively retreat. Evening shows and family-focused entertainment offer a good atmosphere for both kids and adults, ensuring that there's something for everyone to enjoy.
Although the hotel can become bustling with activity and the presence of many young children might be overwhelming for some, it undeniably shines as a top choice for families looking for a getaway. The combination of excellent staff, beautiful facilities and a wide range of children’s entertainment options firmly establishes Gran Hotel Las Fuentes as a highly recommended spot for family vacations.
Gran Hotel Las Fuentes offers an experience marked by beautiful rooms and well-maintained facilities that many guests find visually appealing. Cleanliness is generally noted positively with particular mention of clean and well-made bedding. The hotel itself is described as very beautiful, fitting the 4-star expectations in terms of aesthetic appeal.
However, the food services, particularly the buffet, have received significant criticism. Many reviews indicate that the quality of food does not meet the typical standards expected of a 4-star hotel with some guests comparing it unfavorably to 3-star establishments. Breakfast quality also seems to fall short for a 4-star rating and there are repeated mentions of unimpressive food quality overall.
Service levels and maintenance also appear to be areas of concern. A number of guests have reported that the service they received did not align with what one would expect from a hotel of this category. There are issues noted with the professionalism of staff and some aspects of the hotel, such as the pools, are mentioned as not being up to par.
In summary, while Gran Hotel Las Fuentes provides an attractive setting and clean rooms that align well with 4-star expectations, it struggles with food quality and service consistency. The hotel has potential but needs improvements in these areas to fully justify its 4-star rating.
Gran Hotel Las Fuentes offers a range of facilities and services tailored to business travelers. The hotel maintains a well-kept environment and provides rooms equipped with good facilities. It caters to corporate clients with formal business spaces and meeting rooms suitable for various needs. Business amenities, such as a staffed business center, support the needs of professionals. The establishment is known for its business-friendly atmosphere, making it a solid choice for business meetings and corporate events.
However, there are some areas for improvement. While the WiFi is generally adequate for video chatting and remote work, there have been occasional issues with weak connections in certain business areas and spotty internet overall. The check-in and check-out processes can be slow, which might be inconvenient during peak business hours. Additionally, some guests noted that the variety and quality of food could be better for a 4-star hotel.
Despite these minor drawbacks, Gran Hotel Las Fuentes remains a viable option for business travelers looking for a good business environment with essential amenities and support.
Gran Hotel Las Fuentes de Fantasía Hoteles is situated in a prime location that is well-regarded for its accessibility. The hotel is not only near the beach but also provides easy access to various facilities, thanks to a range of accessible rooms and common areas. Guests appreciate the easily navigable paths, ramps throughout the facility and well-functioning elevators that connect most areas, including the pool and parking spaces.
The staff’s commitment to assisting guests with accessibility needs is also noteworthy, enhancing the overall experience for visitors with disabilities. Despite some architectural barriers and a few specific areas that lack wheelchair access, like the tropical bar, most facilities within the hotel are tailored to be accessible to all. This includes the accessible room facilities, public spaces and even multiple access points to different areas of the hotel.
However, there are occasional concerns about noise levels from the hotel's entertainment options, which might affect those in need of tranquility. Additionally, some guests found challenges when navigating with baby strollers. Nonetheless, the hotel largely succeeds in catering to various accessibility needs, making it a suitable choice for travelers of all ages and mobility requirements.
The Gran Hotel Las Fuentes is celebrated for its stunning infinity pool, which consistently garners praise from guests. This pool graces visitors with breathtaking views of the sea from its unique design that creates an overflow effect, making it seem as though the water spills directly into the ocean. Reviews highlight the infinity pool as superb and amazing with words like fantastic, beautiful and unbeatable often used to describe the experience.
Guests appreciate the cleanliness and upkeep of the area, complemented by a nice hammock area nearby, which adds to the relaxation experience. The pool's popularity is evident, especially among families with kids frequently enjoying their time in this spectacular feature.
The infinity pool has a specific schedule for use and is part of a larger complex that includes several other pools, all designed to accommodate the number of guests comfortably. Visitors repeatedly express their enjoyment, making it clear that the infinity pool area significantly enhances the overall experience at the hotel.
At Gran Hotel Las Fuentes, the pools cater to guests of all ages, ensuring everyone from small children to adults can enjoy their time. Families repeatedly highlight the children's pool as a standout feature, complete with entertaining small slides and a variety of animations and activities. The facility offers both indoor and outdoor children's pools, which are separate from the adult pools, providing a safe and enjoyable environment specifically for the younger guests.
The pools are described as warm and well-maintained with children often finding them perfectly comfortable. Parents consistently appreciate the child-friendly nature of these pools, noting both the fun elements and the safety measures, including good supervision.
Despite occasional mentions of crowding, the overall sentiment remains positive with many children enjoying the activities and animations. The children's pool area is deemed suitable and inviting, promising hours of fun and engagement.
Some feedback notes that the pool area might be small at times, but the kids' enthusiasm often overshadows this minor inconvenience. Families are particularly pleased with how much their children enjoy the pool and associated entertainment, making the hotel an excellent choice for a family-friendly vacation.
Gran Hotel Las Fuentes boasts an impressive array of outdoor pools that offer both variety and charm. Guests have consistently praised the abundance of pool options suitable for both children and adults, including large pools with sea views, an infinity pool and a unique sand imitation pool. The pool areas are thoughtfully designed with spacious setups, well-maintained and very clean.
Visitors appreciate the ample availability of hammocks for sunbathing and relaxation, alongside the well-organized and beautiful pool layouts. The warm water pools and dedicated children's areas have received positive feedback, making it a kid-friendly destination.
While some reviews mention the pools could feel small during peak times, the overall sentiment remains highly favorable. Comments highlight the pools as a standout feature of the hotel, enhancing the overall guest experience with their picturesque settings and family-friendly atmosphere. The outdoor pool areas are acknowledged not just for their aesthetic appeal but also for maintaining a high standard of cleanliness and organization.
Gran Hotel Las Fuentes offers a delightful experience for couples seeking a romantic getaway. The hotel features a tranquil and pleasant atmosphere with stunning and romantic views that enhance the overall experience. The setting is perfect for evening walks on the palisade and couples can enjoy romantic evenings by the pool, especially with the romantic dinner packages available.
The serene environment and romantic atmosphere around the pool make it an ideal spot for intimate moments. Couples can find peaceful romance in the quiet and relaxing surroundings. The hotel's location and facilities, such as the tropical bar and accessible restaurants, add to the charm of the stay, making it a great destination for a couple's retreat.
Although there are mentions of noise and the hotel being family-oriented, its many attributes still make it a wonderful place for couples to unwind and enjoy each other's company. The romantic room locations and overall tranquil ambiance underscore its suitability for a romantic break.
Gran Hotel Las Fuentes boasts an enviable beachfront location, making it a prime choice for those seeking immediate access to the sea. This hotel sits directly on Las Fuentes Beach, offering guests the luxury of stepping onto the sand within mere moments. The proximity to the beach is consistently highlighted as unbeatable with the hotel situated on the first line of the coast, giving breathtaking sea views.
Guests appreciate the seamless direct access to the beach with no need to cross any streets, allowing for a hassle-free experience. The hotel's location is frequently praised, characterized as right on the beach, by the sea and by the promenade, all of which showcase the importance of its waterfront positioning. Amenities such as sea view rooms and a beachfront pool further enhance the coastal experience.
Overall, the Gran Hotel Las Fuentes delights visitors with its magnificent beachside locations and excellent facilities, catering perfectly to those looking to enjoy the sea at its doorstep.
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Location
The beachfront views from many of the rooms are frequently highlighted with several visitors enjoying vistas of the sea without any additional cost. This proximity to the sea isn’t just a visual perk; it also means that beach outings are effortless with the waves just a few steps away from the hotel’s pools and garden areas.
Although slightly removed from the hustle and bustle of the town center, this quieter setting is appreciated for its peacefulness and proximity to nature. Guests can enjoy evening strolls along the promenade or venture out on hikes in the nearby Sierra de Irta, all while still being close to restaurants and amenities.
The hotel’s infrastructure is also a recurring praise point, from its well-maintained pools overlooking the sea to its kid-friendly facilities and entertainment options. Ultimately, the Gran Hotel Las Fuentes is celebrated for its unbeatable location, making beach access and serene coastal living part of the everyday experience.
Breakfast
Despite these positive aspects, several areas of improvement have been identified. Guests frequently mention the repetitive nature of the breakfast with a lack of daily variation that can make the meal monotonous for longer stays. There are also numerous complaints regarding the organization and service; long queues and crowded dining rooms are common issues, often exacerbated by broken coffee and juice machines, which detract from the overall experience.
The breakfast service's inflexibility with timing and occasional scarcity of certain items during later shifts also contribute to the dissatisfaction. While the breakfast itself is generally considered good and varied, the logistical challenges and occasional lapses in quality, particularly with beverages like coffee and juices, suggest that improvements in management and variety could significantly enhance the guests' breakfast experience.
Dinner
Guests also highlighted the live cooking stations, where freshly made dishes like grilled meat or fish became the highlight of their meals. Some found the food to be of good quality with excellent preparation and praised the attentive staff in the dining room.
However, the dinner service was frequently criticized for its organizational shortcomings. Many guests mentioned long queues and wait times to enter the dining room and some experienced shortages of food during the second dinner shift. The food quality was inconsistent with some guests reporting their meals as bland, cold or improperly cooked. The repetitive nature of the menu was another common complaint, making the dinner experience feel monotonous for some.
Overall, while there were moments of satisfaction with good variety and live cooking, the operational issues like long lines, food shortages and inconsistent quality hampered the overall dining experience for many guests. Improvements in organization and consistency could elevate the evening meals to meet the hotel's four-star standard.
Rooms
The renovated rooms are noted for their simple yet tasteful decor, complete with comfortable beds and ample space, making them suitable for families and groups. Some rooms even come with a terrace and clothesline, adding convenience for longer stays.
However, the hotel's housekeeping could use some improvements. Several guests reported issues with cleanliness, such as mold in showers and stains on bedding. Additionally, noise is a common complaint with some rooms being affected by street noise, proximity to entertainment areas or thin walls. Maintenance also appears inconsistent, as a few guests mentioned problems like non-functional air conditioning and tricky shower handles.
Despite these drawbacks, the general consensus is that the hotel provides a pleasant and comfortable experience. The staff's friendliness, the proximity to the beach and the overall comfort of the rooms make 'Gran Hotel Las Fuentes' a solid choice for travelers seeking a spacious and well-located accommodation.
Beds
Cleanliness
However, the cleanliness of the rooms appears to be inconsistent. While some guests report their rooms as very clean and well-kept, others mention issues such as dust, mold and insufficient cleaning with specific complaints about dirty bathrooms, unclean windows and old, worn-out towels. There are also mentions of specific rooms not being cleaned until late in the afternoon and at times, the staff seeming overwhelmed by their cleaning tasks.
Despite these mixed experiences with room cleanliness, the hotel staff and the general hygiene standards in shared spaces, like the dining room and reception, receive positive feedback. Guests appreciate the clean and fresh towels provided daily and the consistent upkeep of the establishment's general areas. Overall, while the common areas tend to meet guests' expectations for cleanliness, room cleaning services might benefit from improvement to ensure a more consistent experience for all visitors.
Staff
However, several guests have pointed out a consistent issue with the reception service, describing it as slow, cold and occasionally unhelpful. Despite this, the majority of other staff members, including those in the spa, pool and restaurant areas, have been noted for their polite and friendly demeanor.
A few reviews also mentioned instances of rudeness and unprofessional behavior from some staff, particularly in the café bar area and a general feeling of the staff being overwhelmed and understaffed. Language barriers were another minor concern, as not all staff members spoke English fluently, which sometimes affected service quality.
Overall, the hotel staff is largely appreciated for their dedication and warm hospitality, making guest stays pleasant despite occasional service hiccups at the reception and café bar.
Wi-Fi
However, many guests reported issues with the wifi quality, noting poor connectivity, weak signals and frequent dropouts. Several guests mentioned that the internet was particularly inadequate on higher floors with some areas of the hotel having little to no coverage. Complaints included very slow internet speeds, which hampered usage and instances where the wifi service was essentially non-functional. The overall sentiment suggests that while free wifi is available, the quality and reliability of the connection can be inconsistent and could benefit from improvement, particularly in extending coverage to more areas of the hotel.
Spa
Despite the generally positive feedback, there are some areas where guests feel improvements are needed. Issues such as non-working showers, unavailable facilities like the Turkish sauna and occasional overcrowding were mentioned. The spa's coordination for treatments could also be better and there are occasional comments about outdated equipment and the need for improved sanitation.
Overall, the spa at Gran Hotel Las Fuentes is received well by guests for its quality services, relaxing ambiance and the added value of complimentary sessions, though some logistical aspects could benefit from enhancement to elevate the experience further.
Gym
However, some guests noted that the gym could use an update, indicating issues with non-functional and older machines. There were mentions of the gym being too hot and the location not being ideal. A few guests also pointed out that the gym was neglected with a scarcity of working machines, which impacted their experience.
Additionally, the limited size of the gym, along with COVID-19 restrictions, affected the number of people allowed to use the facilities at any one time. While these constraints were recognized, many still felt the gym was an overall beneficial addition to their stay, providing necessary fitness options and meeting basic expectations.
Pool
Many guests appreciate the great location of the pools, situated right in front of the beach, providing easy beach access alongside poolside relaxation. The poolside bar and the jacuzzi add to the enjoyment, while children's entertainment and activities around the pool receive positive feedback for keeping young ones engaged.
However, the hotel can get overcrowded, especially during peak hours, leading to packed pools and difficulty finding space. Some guests have noted the pools are smaller than expected and might not accommodate the large number of visitors comfortably. Despite the occasional lack of poolside umbrellas and small pool towels, the general consensus is that the pool area is very nice with guests thoroughly enjoying the offerings and the atmosphere.
In conclusion, while there are some issues with crowding and pool size, the diverse and picturesque pool facilities, combined with their convenient beachfront location, make the pools at Gran Hotel Las Fuentes a highlight for many guests.
Beach
Reviewers appreciate the clean, well-maintained, family-friendly beach that offers various services to enhance their stay. The hotel's beachfront position provides stunning and relaxing views of the sea and pool areas, making it a favorite for families seeking a picturesque and serene holiday destination.
Las Fuentes beach, in particular, receives high marks for its tranquility and cleanliness. Furthermore, the hotel's beachside facilities, such as hammocks, inflatable mattresses and a beach pool, add to the overall positive experience. Despite a few comments about the beach being less accessible in some areas, the overwhelming consensus highlights the fantastic beachfront location as a significant highlight.
Overall, visitors regard Gran Hotel Las Fuentes as the perfect spot for a beach-centric vacation with easy and frequent beach access, ideal for both relaxation and family fun.
Parking
The hotel's private parking is available, but due to its outdoor nature, it does not offer protection from the elements. Some guests appreciated the availability of parking around the hotel, though securing a spot can still be challenging, particularly during peak times like August. The location's parking facilities overall were described as in need of repairs and improvement in functionality with some instances of architectural barriers complicating access.
Nonetheless, certain comments highlighted the helpfulness of the reception staff in resolving parking issues and a few reviewers found parking to be convenient or ample. Despite the difficulties, there is sufficient street parking in the vicinity, although finding nearby spaces can still be tricky. The absence of valet service and roofed parking was noted as further inconveniences.
In summary, while the hotel does provide parking, both limited availability and high fees make it a less appealing aspect of the stay for many guests.
Family
With spacious family-friendly rooms and facilities set in a serene, beachfront location, the hotel is well-suited for family vacations. The pools, gardens and proximity to Las Fuentes Beach add to the overall appeal, making it a tranquil yet lively retreat. Evening shows and family-focused entertainment offer a good atmosphere for both kids and adults, ensuring that there's something for everyone to enjoy.
Although the hotel can become bustling with activity and the presence of many young children might be overwhelming for some, it undeniably shines as a top choice for families looking for a getaway. The combination of excellent staff, beautiful facilities and a wide range of children’s entertainment options firmly establishes Gran Hotel Las Fuentes as a highly recommended spot for family vacations.
4 Star
However, the food services, particularly the buffet, have received significant criticism. Many reviews indicate that the quality of food does not meet the typical standards expected of a 4-star hotel with some guests comparing it unfavorably to 3-star establishments. Breakfast quality also seems to fall short for a 4-star rating and there are repeated mentions of unimpressive food quality overall.
Service levels and maintenance also appear to be areas of concern. A number of guests have reported that the service they received did not align with what one would expect from a hotel of this category. There are issues noted with the professionalism of staff and some aspects of the hotel, such as the pools, are mentioned as not being up to par.
In summary, while Gran Hotel Las Fuentes provides an attractive setting and clean rooms that align well with 4-star expectations, it struggles with food quality and service consistency. The hotel has potential but needs improvements in these areas to fully justify its 4-star rating.
Business
However, there are some areas for improvement. While the WiFi is generally adequate for video chatting and remote work, there have been occasional issues with weak connections in certain business areas and spotty internet overall. The check-in and check-out processes can be slow, which might be inconvenient during peak business hours. Additionally, some guests noted that the variety and quality of food could be better for a 4-star hotel.
Despite these minor drawbacks, Gran Hotel Las Fuentes remains a viable option for business travelers looking for a good business environment with essential amenities and support.
Accessible
The staff’s commitment to assisting guests with accessibility needs is also noteworthy, enhancing the overall experience for visitors with disabilities. Despite some architectural barriers and a few specific areas that lack wheelchair access, like the tropical bar, most facilities within the hotel are tailored to be accessible to all. This includes the accessible room facilities, public spaces and even multiple access points to different areas of the hotel.
However, there are occasional concerns about noise levels from the hotel's entertainment options, which might affect those in need of tranquility. Additionally, some guests found challenges when navigating with baby strollers. Nonetheless, the hotel largely succeeds in catering to various accessibility needs, making it a suitable choice for travelers of all ages and mobility requirements.
Infinity Pool
Guests appreciate the cleanliness and upkeep of the area, complemented by a nice hammock area nearby, which adds to the relaxation experience. The pool's popularity is evident, especially among families with kids frequently enjoying their time in this spectacular feature.
The infinity pool has a specific schedule for use and is part of a larger complex that includes several other pools, all designed to accommodate the number of guests comfortably. Visitors repeatedly express their enjoyment, making it clear that the infinity pool area significantly enhances the overall experience at the hotel.
Children's Pool
The pools are described as warm and well-maintained with children often finding them perfectly comfortable. Parents consistently appreciate the child-friendly nature of these pools, noting both the fun elements and the safety measures, including good supervision.
Despite occasional mentions of crowding, the overall sentiment remains positive with many children enjoying the activities and animations. The children's pool area is deemed suitable and inviting, promising hours of fun and engagement.
Some feedback notes that the pool area might be small at times, but the kids' enthusiasm often overshadows this minor inconvenience. Families are particularly pleased with how much their children enjoy the pool and associated entertainment, making the hotel an excellent choice for a family-friendly vacation.
Outdoor Pool
Visitors appreciate the ample availability of hammocks for sunbathing and relaxation, alongside the well-organized and beautiful pool layouts. The warm water pools and dedicated children's areas have received positive feedback, making it a kid-friendly destination.
While some reviews mention the pools could feel small during peak times, the overall sentiment remains highly favorable. Comments highlight the pools as a standout feature of the hotel, enhancing the overall guest experience with their picturesque settings and family-friendly atmosphere. The outdoor pool areas are acknowledged not just for their aesthetic appeal but also for maintaining a high standard of cleanliness and organization.
Romantic
The serene environment and romantic atmosphere around the pool make it an ideal spot for intimate moments. Couples can find peaceful romance in the quiet and relaxing surroundings. The hotel's location and facilities, such as the tropical bar and accessible restaurants, add to the charm of the stay, making it a great destination for a couple's retreat.
Although there are mentions of noise and the hotel being family-oriented, its many attributes still make it a wonderful place for couples to unwind and enjoy each other's company. The romantic room locations and overall tranquil ambiance underscore its suitability for a romantic break.
Beachfront
Guests appreciate the seamless direct access to the beach with no need to cross any streets, allowing for a hassle-free experience. The hotel's location is frequently praised, characterized as right on the beach, by the sea and by the promenade, all of which showcase the importance of its waterfront positioning. Amenities such as sea view rooms and a beachfront pool further enhance the coastal experience.
Overall, the Gran Hotel Las Fuentes delights visitors with its magnificent beachside locations and excellent facilities, catering perfectly to those looking to enjoy the sea at its doorstep.
Yes, Gran Hotel Las Fuentes has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Swim Up Bar, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Gran Hotel Las Fuentes.
No, Gran Hotel Las Fuentes doesn't allow dogs.
Yes, parking facilities are available at Gran Hotel Las Fuentes.
Yes, Gran Hotel Las Fuentes has a gym.
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