AIFU Hotel El Montazah Alexandria
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Summary of reviewsAIFU Hotel El Montazah Alexandria receives numerous positive reviews for its advantageous location, particularly for guests wanting proximity to the El Montazah Palace and Gardens. The hotel's position is repeatedly described as very good, perfect or excellent, being just 500 meters from the sea and conveniently close to markets and other city attractions. Despite its distance from the city center and mixed feedback on the views from some rooms, the hotel offers good value for its price, friendly staff and a convenient pool.
The breakfast experience at the hotel draws varied opinions. Some guests appreciate the scenic views of the sea and park from the restaurant and commend the exceptional food and beverage staff. However, a significant number of reviews critique the limited variety and lack of freshness in the breakfast offerings, suggesting room for improvement in this area.
Guest rooms are notably spacious and comfortable with many enjoying pleasing views. While there are positive comments on the size and cleanliness of the rooms, numerous reviews highlight concerns about inconsistent cleanliness, issues with old furniture and inadequacies in the air conditioning. The lack of water kettles in the rooms is also pointed out as an area needing enhancement.
Reviews on the hotel’s cleanliness are mixed. While some guests find the rooms clean and commend the housekeeping staff, others report significant issues such as small cockroaches, poor general maintenance and a lack of daily cleaning in some cases. The air conditioning system, in particular, is frequently criticized.
The staff at AIFU Hotel El Montazah Alexandria receives consistent praise for their exceptional service. Described as helpful, friendly, polite and professional, the staff significantly enhance the guest experience. Housekeeping is noted for its quick and efficient service and the receptionist Dina is specifically mentioned for her helpfulness and professionalism.
Wi-Fi is a notable issue at the hotel with numerous guests reporting weak and unreliable internet connectivity. There are discrepancies between the advertised Wi-Fi services and actual guest experiences with unclear instructions adding to the frustration.
The pool is a well-received feature of the hotel, appreciated for its cleanliness and suitability for children. Though described as beautiful and well-maintained, some guests feel it could benefit from heating and a more open location. Despite minor concerns, the pool remains a pleasant and enjoyable part of the hotel.
Overall, AIFU Hotel El Montazah Alexandria offers a favorable location with good staff service, though there are significant areas for improvement in cleanliness, breakfast variety, room amenities and Wi-Fi connectivity.
Categories
The breakfast experience at the hotel draws varied opinions. Some guests appreciate the scenic views of the sea and park from the restaurant and commend the exceptional food and beverage staff. However, a significant number of reviews critique the limited variety and lack of freshness in the breakfast offerings, suggesting room for improvement in this area.
Guest rooms are notably spacious and comfortable with many enjoying pleasing views. While there are positive comments on the size and cleanliness of the rooms, numerous reviews highlight concerns about inconsistent cleanliness, issues with old furniture and inadequacies in the air conditioning. The lack of water kettles in the rooms is also pointed out as an area needing enhancement.
Reviews on the hotel’s cleanliness are mixed. While some guests find the rooms clean and commend the housekeeping staff, others report significant issues such as small cockroaches, poor general maintenance and a lack of daily cleaning in some cases. The air conditioning system, in particular, is frequently criticized.
The staff at AIFU Hotel El Montazah Alexandria receives consistent praise for their exceptional service. Described as helpful, friendly, polite and professional, the staff significantly enhance the guest experience. Housekeeping is noted for its quick and efficient service and the receptionist Dina is specifically mentioned for her helpfulness and professionalism.
Wi-Fi is a notable issue at the hotel with numerous guests reporting weak and unreliable internet connectivity. There are discrepancies between the advertised Wi-Fi services and actual guest experiences with unclear instructions adding to the frustration.
The pool is a well-received feature of the hotel, appreciated for its cleanliness and suitability for children. Though described as beautiful and well-maintained, some guests feel it could benefit from heating and a more open location. Despite minor concerns, the pool remains a pleasant and enjoyable part of the hotel.
Overall, AIFU Hotel El Montazah Alexandria offers a favorable location with good staff service, though there are significant areas for improvement in cleanliness, breakfast variety, room amenities and Wi-Fi connectivity.
Resort near The Beach
Located in Al Montazah Towers, this resort provides access to the beach and various entertainment options. It offers a range of amenities for a comfortable and enjoyable stay.
Resort with Gym
This hotel is listed as having a fitness center.
Resort with Outdoor Pool
This resort includes an outdoor pool for recreation.
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Resort with Swimming Pool
Rooftop Pool Outdoor Pool
Business Resort
Resort with Parking
Cheap Resort
Accessible Resort
3-Star Resort
Resort with Rooftop Pool
Guest Reviews
AIFU Hotel El Montazah Alexandria enjoys a very favorable location for guests, particularly those interested in being close to the El Montazah Palace and Gardens. It is conveniently situated opposite the Montaza gardens and a mere 500 meters from the sea. The hotel's location receives numerous positive mentions with guests noting it as very good, perfect or excellent. Visitors appreciate its proximity to both the beach and Khalid Ibn Al-Walid Street, placing it close to markets and various city attractions.
While the hotel is deemed fantastic for its easy access to key sites and the beach, some guests find it a bit too distant from the city center. Additionally, the view from the back of the hotel has been criticized with one review describing it as the worst you could see, so caution is advised when selecting a room.
Overall, the hotel offers good value for its price with friendly staff and a convenient pool, making it a favorable choice for travelers wanting to explore Alexandria's nearby attractions.
Guests at AIFU Hotel El Montazah Alexandria have mixed opinions about the breakfast experience. While some appreciated the scenic views of the sea and park from the restaurant, others found the breakfast offerings to be very limited and lacking in variety. A few guests highlighted that the food was served a la carte due to the hotel having few guests, which may suit those who prefer more personalized service. However, several reviews noted that the breakfast consisted mostly of baked goods and grains with little to no variety from day to day. Some guests had positive experiences, describing the breakfast as excellent and complimenting the exceptional food and beverage manager and staff. Conversely, others found the breakfast to be subpar with unfresh bakery items and inadequate options. A few reviews also mentioned the absence of breakfast during their stay and expressed that the cost was too high when it was not included in their room rate. Overall, guests suggest that the breakfast could benefit from more variety and improvement.
The rooms at AIFU Hotel El Montazah Alexandria are frequently noted for their impressive size and spaciousness, offering plenty of room for guests to stretch out and relax. The beds are considered comfortable and some rooms boast wonderful views, adding to the overall guest experience. While many guests find the rooms clean and appreciate the good privacy they offer, there are inconsistent reports regarding cleanliness with some rooms not meeting expectations and having issues such as old furniture and insects. The air conditioning in the rooms is often described as weak and the dated appearance of the furniture is a common remark. Additionally, the lack of water kettles in the rooms has been highlighted as an area for improvement.
Guest reviews on the cleanliness of AIFU Hotel El Montazah Alexandria present a mixed picture. Positive remarks highlight that some rooms are clean and have a great size with good housekeeping observed by some guests. The hotel has been noted to be clean and tidy by a few visitors with one guest even giving cleanliness a score of 8.5 out of 10, emphasizing calmness and good manners in the environment.
However, many reviews point out significant issues. Numerous guests reported encountering small cockroaches and described the overall cleanliness as poor with rooms and bathrooms specifically in very dirty and bad conditions. The general maintenance appears neglected with some mentioning a disgusting smell and worn-out furniture. There seems to be inconsistency in housekeeping services with some rooms not being cleaned daily and carpets being noted as very dirty. The air conditioning system was also criticized for poor performance and not being well-maintained.
Overall, while there are some positive notes on cleanliness, the majority of feedback suggests that the hotel has substantial room for improvement in maintaining a consistent and high standard of cleanliness across all areas.
The reviews of AIFU Hotel El Montazah Alexandria consistently praise the staff for their exceptional service quality. Guests frequently highlight the team as helpful, friendly, polite and professional. The staff's accommodating nature is often mentioned with numerous remarks about their prompt and friendly responses to all requests. Housekeeping, in particular, receives commendation for their quick and efficient service. The mannerisms of the employees are repeatedly described as top-notch, gentle and cooperative, contributing to a welcoming and positive experience. Specific mentions of the receptionist, Dina, describe her as notably helpful and professional, despite some concerns about the hotel's cleanliness. Overall, the staff's excellent service is a recurring theme in guest reviews, contributing significantly to the hotel's appeal.
The Wi-Fi at AIFU Hotel El Montazah Alexandria unfortunately receives consistent criticism from guests. Reports frequently mention weak internet connectivity with feedback indicating that the Wi-Fi is often unreliable or nonfunctional. There is a notable discrepancy between the advertised availability of Wi-Fi and guests' actual experiences, as some have noted that the Wi-Fi does not work properly at all. Additionally, instructions for connecting to the Wi-Fi are reportedly unclear, adding to the frustration of many visitors. Despite this, the hotel does offer Wi-Fi and television services, though improvements in connectivity and clarity of usage could significantly enhance the guest experience.
The pool at AIFU Hotel El Montazah Alexandria generally receives positive feedback from guests, particularly for its cleanliness and suitability for children. Described as beautiful and well-maintained, the pool offers different levels, making it versatile for various swimming abilities. However, several guests mentioned that the water is quite cold, indicating a need for heaters to ensure a more comfortable swimming experience. While the pool is appreciated for its overall condition, some feel it is somewhat small and not located in an open area. Despite these concerns, many still find the pool to be a pleasant and enjoyable feature of the hotel.
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Location
While the hotel is deemed fantastic for its easy access to key sites and the beach, some guests find it a bit too distant from the city center. Additionally, the view from the back of the hotel has been criticized with one review describing it as the worst you could see, so caution is advised when selecting a room.
Overall, the hotel offers good value for its price with friendly staff and a convenient pool, making it a favorable choice for travelers wanting to explore Alexandria's nearby attractions.
Breakfast
Rooms
Cleanliness
However, many reviews point out significant issues. Numerous guests reported encountering small cockroaches and described the overall cleanliness as poor with rooms and bathrooms specifically in very dirty and bad conditions. The general maintenance appears neglected with some mentioning a disgusting smell and worn-out furniture. There seems to be inconsistency in housekeeping services with some rooms not being cleaned daily and carpets being noted as very dirty. The air conditioning system was also criticized for poor performance and not being well-maintained.
Overall, while there are some positive notes on cleanliness, the majority of feedback suggests that the hotel has substantial room for improvement in maintaining a consistent and high standard of cleanliness across all areas.
Staff
Wi-Fi
Pool
Yes, AIFU Hotel El Montazah Alexandria has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
Yes, a spa is available at AIFU Hotel El Montazah Alexandria.
No, AIFU Hotel El Montazah Alexandria doesn't allow dogs.
Yes, parking facilities are available at AIFU Hotel El Montazah Alexandria.
Yes, AIFU Hotel El Montazah Alexandria has a gym.
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