Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

Alexandria 31.20045700, 29.89674700 , 17 El-shohada Street, Raml Station (Show on Map)
8.6
Very Good


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Summary of reviewsThe Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group enjoys high praise for its exceptional location and stunning views of the Mediterranean and Alexandria's iconic Corniche. Guests appreciate its prime waterfront setting and easy access to the city's main attractions, highlighting the convenience for both exploring and enjoying vibrant city life.

The breakfast, served on a panoramic rooftop terrace, is frequently celebrated for its variety and quality, turning a meal into a magical experience. The views from the terrace significantly enhance the dining ambiance and the buffet often features a delightful array of traditional and international options.

For dinner, the rooftop restaurant continues to impress with high-quality dishes and unmatched sea views. Guests appreciate the sophisticated live music and the ambiance. Although some have noted occasional inconsistencies and long wait times, the overall dining experience is well-regarded, bolstered by fresh ingredients and efficient service.

The hotel rooms are a blend of old-world charm and modern comfort, described as spacious, beautifully decorated and clean. The high ceilings, vintage furnishings and romantic atmosphere contribute to a sense of historical elegance. However, there are occasional mentions of areas needing renovation and outdated facilities. Regardless, the cleanliness and stunning sea views from many rooms are prominent highlights.

Cleanliness across the property is consistently good with high standards maintained in both rooms and common areas. Guests appreciate the clean and comfortable environment that adds to the luxurious, heritage-filled experience.

The staff at the Windsor Palace Luxury Heritage Hotel are frequently lauded for their professionalism and friendliness. Staff members, particularly those named like Christina, Nadine, Marina, Samar and Mahmoud, are often mentioned for their helpfulness and exceptional service, significantly enhancing the guest experience with their warm hospitality and attentiveness.

While the free WiFi generally meets expectations, offering good connectivity for basic tasks, there are some reports of inconsistent service and weak signals in certain areas.

The hotel's strategic beachside location is consistently highlighted as a significant advantage, offering guests direct and unparalleled sea views. Although the hotel itself does not have a beach facility, its proximity to the waterfront adds to its appeal.

Families are well accommodated with efforts made to provide adjacent rooms and a welcoming atmosphere, though some note the rooms may feel small for larger families. The beds receive mixed reviews, largely praised for their comfort but with some guests finding them too hard or small.

Overall, the Windsor Palace Luxury Heritage Hotel provides a grand, classical experience marked by excellent service, a prime location and a rich historical ambiance. While there are minor areas for improvement, the hotel largely meets and even exceeds guests' expectations, making it a memorable stay for many in Alexandria.
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Historic Hotel
Originally the palace of an English merchant, this hotel dates back to 1906 and sits on Alexandria's historic waterfront. It retains its early 20th-century architecture and has been a notable part of the city's history.

Hotel for Honeymoon
This hotel exudes historical charm and elegance, offering a unique and luxurious experience. Its heritage and architectural beauty provide a romantic backdrop for honeymooners.

Romantic Hotel
A heritage hotel with a rich history and elegant design. Offers a unique and romantic ambiance for couples seeking a memorable stay. The hotel's historic charm and luxurious amenities provide a sophisticated setting for intimate moments.

Business Hotel
This hotel provides a historic setting with essential amenities for business travelers. It offers a unique experience with necessary facilities for a business stay.

Hotel with Parking
This hotel offers parking and is another historic option in Raml Station. It combines old-world charm with the practicality of on-site parking.

4-Star Hotel
This beachfront 4-star hotel offers a heritage experience with stylish rooms. It features multiple restaurants and car rental services, enhancing the overall guest experience.

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Room Types
Golden Deluxe Room Partial Sea View Spacious room with a private balcony overlooking the city and Mediterranean Sea.

Golden Superior Room Direct Sea View Large room featuring a sofa and balcony with direct views of the old harbour and the Mediterranean Sea.

Golden Junior Suite Direct Sea View Includes a stylish living area, a spa bath, and a private balcony overlooking the Mediterranean Sea.

Golden Royal Suite Direct Sea View Includes a separate living area with an art collection and antiques. Also features a large spa bath and a private balcony facing the Mediterranean Sea.

Golden Royal Suite Direct Sea View This suite features a balcony, soundproofing and hot tub. This room type includes a complimentary access to the Fitness Center.

Golden Junior Suite Direct Sea View This suite has a balcony, soundproofing and sofa.

Golden Deluxe Room Partial Sea View This twin/double room has a balcony, cable TV and tumble dryer.

Golden Classic Room City View This twin/double room has a balcony, air conditioning and satellite TV.

Golden Superior Room Direct Sea View This twin/double room features a balcony, bathrobe and cable TV.

Golden Classic Room City View This twin/double room features a balcony, hot tub and air conditioning.

Golden Classic Room City View - For Egyptian Only Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room features a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Golden Royal Suite Direct Sea View - For Egyptian Only This suite's standout feature is the hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Golden Superior Room Direct Sea View - For Egyptian Only This air-conditioned twin/double room includes a TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Golden Deluxe Room Sea Side View - For Egyptian Only Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a TV with satellite channels. The unit offers 1 bed.

Golden Junior Suite Direct Sea View - For Egyptian Only The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a minibar, a tea and coffee maker, executive lounge access, a TV with satellite channels, as well as sea views. The unit has 1 bed.

Golden Classic Room City View - For Egyptian Only Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room features a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Golden Deluxe Room Sea Side View - For Egyptian Only Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a TV with satellite channels. The unit offers 1 bed.

Golden Superior Room Direct Sea View - For Egyptian Only This air-conditioned twin/double room includes a TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Golden Junior Suite Direct Sea View - For Egyptian Only The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Golden Deluxe Room Sea Side View - For Egyptian Only) Guests will have a special experience as the suite features a hot tub. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
The Windsor Palace Luxury Heritage Hotel boasts an exceptional location that garners widespread praise from its guests. Positioned right on the seafront in Alexandria, the hotel offers breathtaking views of the Mediterranean and the iconic Corniche. Its central location makes it incredibly convenient for exploring the city with many key attractions, markets and restaurants within walking distance. Historical sites such as the Alexandria Library and the Qāitbāy citadel are easily accessible on foot.

The location caters to both sightseers and those looking to enjoy vibrant city life, as it is situated in the heart of Alexandria, offering proximity to downtown areas and giving a historical charm to the experience. The hotel is notably recognized for its rooftop terrace, where guests can enjoy stunning panoramic views during breakfast or evening meals. The proximity to the train station further enhances the convenience, making it ideal for travelers.

Guests consistently highlight the perfect balance between its prime waterfront positioning and easy access to the city's main sights, emphasizing that the location could not be better. Whether enjoying the antique lifts or the sea breeze from the balcony, the location of the Windsor Palace Luxury Heritage Hotel is an undeniable advantage, providing a spectacular setting for a memorable stay in Alexandria.

Breakfast
The breakfast experience at Windsor Palace Luxury Heritage Hotel in Alexandria received highly positive feedback from guests. Many praised the open buffet for its excellent quality and variety, often describing it as delicious and substantial. The panoramic views from the rooftop terrace, overlooking the Mediterranean and Alexandria's citadel, were a highlight, turning breakfast into a magical experience. Guests frequently noted the abundance of food options, including traditional items like omelettes, sausages, fresh juices and a diverse selection of sweet and savory dishes.

The stunning vistas from the rooftop restaurant significantly enhanced the dining experience with several reviewers mentioning the breathtaking view as a key feature. The terrace's ambiance was often described as lovely and captivating, making it an ideal spot to start the day. The luxurious setting, combined with the picturesque sea views, contributed to the overall enjoyment of breakfast.

However, a few guests noted limited variety and some suggested improvements, such as a greater selection of fruits. Despite these minor points, the majority of reviews emphasized the high quality and deliciousness of the food, often calling it one of the best breakfasts they had in Egypt. The attentive and friendly staff, along with the historic charm of the hotel, further added to the positive breakfast experience. Overall, the breakfast at Windsor Palace Hotel was praised for its excellent service, extensive options and the unforgettable views from the terrace.

Dinner
Dining at the Windsor Palace Luxury Heritage Hotel Since 1906 offers an exceptional culinary experience, highlighted by the stunning views from the rooftop restaurant and terrace. The setting is unparalleled with many guests praising the beautiful sea view, particularly the sight of the citadel where the historic lighthouse once stood. The ambiance is complemented by sophisticated live music, creating a memorable dining atmosphere.

The food quality at the rooftop restaurant is frequently lauded with many reviewers finding the dishes delicious and the variety extensive. The meals, particularly at dinner, are often described as tasty, well-prepared and featuring fresh and imported ingredients. Standout offerings include plates of imported cheeses and a range of light dinner options, which have been noted for their freshness and variety.

While several guests have commended the very good and varied food, a few reviews have mentioned some inconsistencies, such as occasional mismatches between dishes and menu descriptions and instances of stale or soggy food during the light dinner. Additionally, some diners experienced long wait times and a few noted that dining out might be a more economically viable option given the hotel's pricing.

Despite these occasional drawbacks, many guests highly recommend the rooftop restaurant, describing it as fantastic, cozy and an excellent place to enjoy a drink at sunset. The professional and talented chef, along with the efficient wait staff, contribute to the overall positive dining experience at this historic hotel.

Rooms
Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group captivates guests with its blend of old-world charm and modern comfort. The hotel rooms stand out for their spaciousness with many being described as large, clean and beautifully decorated with vintage furnishings that evoke a sense of historical elegance reminiscent of a bygone era. Guests appreciate the high ceilings, luxurious touches and the romantic atmosphere created by the decor.

Many rooms offer stunning sea views, which significantly enhance the overall experience. Balconies with comfortable seating provide a perfect spot to take in the scenic vistas. The cleanliness of the rooms consistently receives praise with many noting how immaculate and tidy the accommodations are. Additionally, the well-maintained classic rooms and their magnificent furnishings lend a castle-like ambiance to the stay.

However, some reviews highlight certain drawbacks. There are mentions of rooms being a bit outdated with some facilities needing renovation and deeper cleaning. Guests also point out the lack of accessible power outlets in the rooms with some being inconveniently located in bathrooms. Noise can be an issue due to non-soundproofed windows and a few rooms were noted to have minor maintenance problems such as defective air conditioning or poorly sealed balcony doors.

Despite these occasional issues, the consensus remains that the rooms at Windsor Palace offer a luxurious and comfortable retreat, characterized by their spaciousness, cleanliness and the captivating views they provide. The overall experience is enriched by the hotel's classic, heritage-filled ambiance.

Beds
Nestled within the historic charm of Windsor Palace Luxury Heritage Hotel, the beds offer an impressive level of comfort for most guests. The majority of visitors have praised the beds for being "very comfortable," with many describing them as some of the most comfortable they have ever slept on. High-quality bedding complements these super comfy beds, contributing to an overall restful experience.

However, consistency seems to be an issue. Though many revel in the luxurious sleep they get from these comfortable beds, some guests have faced challenges. A few found the beds too hard, uncomfortable or even too small for two people. There were also instances of guests receiving different types of beds than expected, such as two single beds instead of a double.

Despite these occasional hiccups, the overwhelming sentiment leans towards satisfaction with the bed quality. The hotel's impeccable bedding and the comfort of the mattresses ensure most guests drift into a peaceful slumber, often highlighting the comfortable amenity alongside their serene room experience.

Cleanliness
Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group consistently impresses guests with its remarkable cleanliness. The hotel maintains a high standard in both hygiene and comfort with rooms frequently described as clean, tidy and well-maintained. Guests appreciate the clean bedding, towels and thoroughly sanitized bathrooms, which contribute to an overall feeling of cleanliness throughout the property.

The common areas are also meticulously kept, enhancing the overall guest experience. Additionally, the building itself is elegant and immerses visitors in the luxurious ambiance of a bygone era. Despite some minor issues such as occasional dirt near room doors, carpets needing more frequent vacuuming and some areas requiring renovation, the staff's commitment to cleanliness is noted as excellent.

Guests often mention the spacious, beautifully decorated and romantically touched rooms, which are kept spotless by efficient housekeeping. The combination of a clean, classically decorated environment and the high quality of cleanliness and hygiene makes this hotel an attractive choice for travelers seeking a refined, historical experience by the sea.

Staff
The staff at the Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group have received widespread acclaim for their professionalism, friendliness and attentiveness. Many guests specifically praised Christina and Nadine for their exceptional service, noting Christina's remarkable efforts to make guests feel at home. The team is described as polite, courteous and always ready with a smile, significantly contributing to the warm and welcoming atmosphere of the hotel.

Guests found the personnel to be very responsive and accommodating, going above and beyond to meet their needs. The reception staff, including names like Marina, Samar and Mahmoud, garnered particular praise for their respectful and supportive demeanor, helping guests with everything from room selections to taxi arrangements. The rooftop restaurant team was also highlighted for providing top-notch service, complimented by the hotel's excellent breakfast staff.

Overall, the hotel's staff is characterized by their kindness, efficiency and hospitality, making many guests' stays memorable. Despite a few negative remarks about isolated incidents with reception, the overwhelming majority of reviews reflect an impressive level of service and a commitment to guest satisfaction, evidenced by numerous appreciative mentions of staff members by name.

Wi-Fi
At the Windsor Palace Luxury Heritage Hotel, the WiFi service generally meets expectations with many guests finding it to be good and functional for basic tasks like surfing and messaging. Free WiFi is available and several guests have commented positively on the quality of the internet connection, noting that it works well in various areas of the hotel. However, there are some inconsistent experiences with a few reviews mentioning issues such as weak signals and the occasional difficulty in connecting. In some instances, guests had trouble with password access or found that the internet does not work reliably in certain spots. Despite these hiccups, the overall sentiment leans towards a satisfactory WiFi experience for most visitors.

Beach
The Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group enjoys a fantastic location along Alexandria's signature beachfront, offering guests direct and unparalleled views of the Mediterranean Sea. Its prime position right on Alexandria's "Copacabana" strip is frequently praised, providing guests with an ideal base to appreciate the breathtaking sea views from their balconies. While the beach itself is not directly mentioned as a facility of the hotel, its close proximity allows for convenient access. Additionally, guests have the option to visit the beach at Paradise Inn beach resort, albeit for an additional fee. The strategic coastal location of the hotel is consistently highlighted as one of its best features, making it a highly recommended spot for sea lovers.

Family
The Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group demonstrates a strong commitment to creating a family-friendly environment. Guests frequently commend the cooperative staff for their warm and accommodating nature, making everyone feel like part of the family. The historical wood-panelled lift adds a touch of charm to the overall comfortable experience. Housekeeping also receives praise for maintaining clean rooms, though some do note that the room size may feel a bit small for larger families. Nonetheless, the effort to offer adjacent rooms on the same floor is appreciated, helping to better accommodate family needs.

4 Star
The Windsor Palace Luxury Heritage Hotel in Alexandria offers a grand and classical experience that transports guests back to colonial times with its vintage ambiance and classic old interior design. The hotel is praised for its exceptional service, friendly and accommodating staff and professional attitude. Guests appreciated the regal treatment and the overall luxury indulgence provided during their stay.

The hotel boasts fantastic views from the rooms and the rooftop, making it one of the best spots in Alexandria for scenic enjoyment. Its great location adds to the convenience with many reviewers highlighting this as a significant positive. The rooms are noted to be clean, tidy and comfortable with updated bathrooms enhancing the overall comfort.

Despite being a four-star property, some guests felt their expectations were not entirely met, particularly regarding the included breakfast and the perceived star rating. While the facilities and accommodations generally received positive feedback, a few reviews mentioned that the room fittings felt outdated and the hotel sometimes didn't quite live up to its four-star classification.

Nonetheless, the grand history, unique features and the exceptional hospitality create a wonderful stay for many with many visitors enthusiastic about returning. This grand and well-managed hotel provides a sense of history and luxury that is well-appreciated by those seeking an indulgent stay in Alexandria.

Business
Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group offers an ideal stay for business travelers. The concierge team is exceptionally efficient, handling all business requirements and transport requests expertly, whether it's arranging drivers for day trips or airport transfers. The hotel boasts essential amenities for business use, including useful power outlets and an overall professional service experience. Early check-in is available, adding to the convenience for those with tight schedules. While there was a mention of unhelpful staff and the hotel’s 4-star status being questioned, many found satisfaction in the new experienced manager's efforts and the overall services provided. The hotel comes recommended for business stays and short trips, suggesting a reliable choice for work-related travel needs.

Historic
Nestled in the heart of Alexandria, the Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group offers an unparalleled historical experience. The moment you step inside, you're transported back in time to the golden age of Egypt. The hotel's exquisite old palace charm and classic, elegant look make it an immersion into the luxurious ambiance of the early 20th century. Its antique decor, adorned with vintage furniture and a historic wood-paneled lift, fully embraces its heritage quality.

Guests rave about the architecture and heritage with the building exuding history from every corner. The historic charm is palpable with the original colonial furniture and decor evoking the grandeur of a bygone era. The beautifully preserved old structure resembles a mini-castle, offering a tranquil and inspiring atmosphere that feels like living in the early twentieth century.

The magnificent furnishings and antique elevators, which are museum pieces in their own right, add to the vintage decoration that is nothing short of marvelous. The Windsor Palace is not just a hotel but a living museum, making each stay a unique experience deeply connected to its historic essence.

With historical character and a well-preserved building, this grand old property offers splendid views of the port, blending seamlessly with its charming old-world style. The vintage ambiance, combined with a reliable and available staff, ensures that every guest feels not just accommodated but part of history itself. The Windsor Palace Luxury Heritage Hotel is more than a place to stay; it’s a gateway to the past, offering an enchanting glimpse into the historical fabric of Alexandria.

Romantic
Windsor Palace Luxury Heritage Hotel offers a romantic retreat with its charming and slightly old-fashioned elegance. Guests frequently highlight the breathtaking views, particularly from the rooftop where breakfast is served, making it an especially delightful experience. The panoramic scenes of the Mediterranean Sea and the sunset at the harbor create a magical atmosphere perfect for a romantic getaway. The restaurant's magnificent views further enhance this picturesque destination, underlining the hotel's appeal as an ideal spot for romance.

Beachfront
Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group offers guests exceptional sea views that consistently receive high praise. The stunning and expansive vistas over the Mediterranean, including iconic landmarks like Qatbay, are a highlight. Rooms, balconies and the rooftop terrace all provide opportunities to take in the beautiful waterfront. The view from the rooftop restaurant, in particular, is noted for its awe-inspiring perspective of the harbor. Whether gazing out from a room or enjoying a meal, guests can enjoy a consistently great sea view right in front of the hotel.


No, Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group doesn't have any pool.

No, a spa isn't available at Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group.

No, Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group doesn't allow dogs.

Yes, parking facilities are available at Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group.

No, Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group doesn't have a gym.

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