Africana Hotel is situated in Borg Al Arab featuring a spa and 3 outdoor pools. The hotel offers rooms with beautiful views of the lake, the pool and the garden.
Summary of reviews
Summarized by AI
Africana Hotel & Spa offers a tranquil and convenient retreat, particularly appreciated for its proximity to Borg El Arab Airport, making it ideal for travelers prioritizing airport access. The hotel's location provides a peaceful atmosphere away from the city bustle, though guests must plan transportation for city and beach access. The breakfast experience is highly praised, with a superb variety of excellent food, personalized cooking options, and attentive service, providing a positive start to the day.
The hotel features spacious, comfortable rooms with high-quality beds, contributing to restful stays. Many rooms offer balconies with picturesque views, enhancing the guest experience. Despite some signs of age, the hotel maintains a charming and clean environment, with hygiene being a top priority. The friendly and attentive staff, including notable mentions like Mr. Ahmed Hamdi, Shif Najla, and Shif Ahmad Said, ensure a welcoming atmosphere across all departments, significantly contributing to guests' satisfaction.
The hotel’s facilities, like the gym and well-maintained swimming pools, add to its appeal. The pools are surrounded by attractive landscaping that complements the resort's African theme. While some minor maintenance issues are noted, the overall consensus is that Africana Hotel & Spa delivers excellent value, offering a serene and memorable escape with easy airport access.
Paradise Inn Beach Resort is widely appreciated for its stunning beachfront location in the serene Al Ma'moura Beach area, providing breathtaking sea views and a peaceful escape from Alexandria's busy city center. Guests frequently praise the resort's easy access to a clean, inviting beach and the conveniences of nearby restaurants and shops. The resort’s tranquil and beautifully maintained surroundings, including an impressive pool area, further enhance the relaxation experience.
The breakfast offerings at the resort receive positive feedback with guests enjoying a variety of tasty, fresh dishes served in a scenic beachfront setting. Traditional Egyptian options alongside continental and Western foods, especially the omelettes by Chef Mohammed, add to the appeal. Although there are occasional remarks about limited choices, most guests find the breakfast satisfying and the setting delightful.
Dinner at the resort is also well-received with many guests praising the delicious seafood and Western dishes like pizza. The quality of service in the restaurants and the generous portions contribute to a pleasant dining experience, though some note repetition in the buffet choices and occasional issues with food freshness and payment at checkout.
Rooms at the resort garner mixed reviews. Many guests appreciate the spacious, modern and clean accommodations, especially in the recently renovated sections. The Royal and Deluxe suites stand out for their luxury and comfort. However, some guests report issues with outdated decor, malfunctioning amenities and cleanliness problems, indicating a need for more consistent maintenance and housekeeping standards.
Regarding cleanliness, the resort is often commended for its general upkeep, particularly in the beach and pool areas, which contribute to the serene atmosphere. However, there are scattered reports of dirty facilities and specific cleanliness issues that detract from the otherwise positive experience.
The staff at Paradise Inn Beach Resort receive high praise for their professionalism, friendliness and helpfulness, making guests feel well-cared for throughout their stay. Receptionists and housekeeping staff are especially noted for their exceptional service, though there are occasional mentions of less helpful behavior from some reception staff.
Regarding amenities, the resort’s Wi-Fi service is a notable drawback with many guests experiencing unreliable and slow connections. However, the outdoor pool is celebrated for its size, cleanliness and well-maintained facilities, albeit with some concerns about surrounding tiles and noise.
The resort's beach is frequently highlighted for its pristine condition, cleanliness and tranquility, creating an ideal spot for relaxation. The beachfront restaurant and café further enhance the beach experience with friendly service.
Parking receives mixed feedback with some guests appreciating the availability but noting the small, poorly maintained lot and additional fees as inconveniences. For family stays, the resort's children's pools and family-friendly environment are appreciated, though there are mentions of needed improvements in baby amenities and payment processes.
Overall, Paradise Inn Beach Resort is praised for its exceptional location, friendly staff, clean and tranquil environment and enjoyable dining experiences. With improvements in room maintenance, Wi-Fi reliability and parking facilities, the resort could significantly enhance its appeal.