Hotel Europa

Alfaz del Pi 38.57757800, -0.07637900 , Avenida Europa, 28 (Show on Map)
5.7
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Europa garners positive reviews in several key categories, making it a practical choice for many travelers visiting the Alicante coast. The hotel's location is highly regarded due to its proximity to coastal towns like Benidorm and Altea, efficient access via major highways and public transportation and a variety of nearby amenities including supermarkets, restaurants and recreational attractions. Despite some noise issues related to its position near a busy highway, the strategic location and affordability make it a favorable base for exploration.

The breakfast service at Hotel Europa is another highlight with many guests praising the extensive and well-presented buffet that caters to diverse tastes. The inclusion of breakfast in the room price significantly enhances the overall value for money. Although some visitors noted that the variety might become repetitive over multiple days, the general consensus remains positive.

Hotel Europa’s dinner offerings receive mixed reviews; however, guests frequently mention the good value and variety of the dinner buffet. While some aspects such as outdated decor and occasional quality issues were pointed out, the economic prices for meals are appreciated.

Room feedback is varied; guests particularly appreciate the spaciousness and comfort of the beds, as well as the cleanliness of the towels and bedding. However, many reviews suggest that the hotel would benefit from modernizing its decor and improving the maintenance of its facilities to address issues like malfunctioning air conditioning and poor soundproofing.

The cleanliness of the hotel is a critical area needing improvement with multiple negative remarks about dirty rooms, bathrooms and common areas. Despite some positive comments about the friendliness of the cleaning staff, the overall consensus points to a significant need for enhanced and consistent cleaning protocols.

Staff at Hotel Europa are frequently praised for their friendliness and helpfulness, contributing positively to the guest experience. However, there are occasional reports of inconsistent behavior among some staff members, suggesting room for improvement in maintaining a consistently warm and welcoming atmosphere.

WiFi service at the hotel receives mixed feedback; while many guests commend its speed and reliability, others report connectivity issues. Improving this service could enhance the overall guest experience.

The hotel’s pool also presents a mixed picture: while it provides a refreshing respite for many guests and features appreciated elements like a slide, there are notable complaints regarding cleanliness and maintenance.

Parking is a standout feature at Hotel Europa with free and secure parking earning widespread praise. The ample, convenient and included parking is a considerable convenience for those traveling by car.

Beds at Hotel Europa received mixed reviews with some guests finding them very comfortable and clean, while others reported issues with comfort and upkeep. Updating bedding and ensuring consistent quality across all rooms could significantly improve guest satisfaction.

Finally, Hotel Europa’s pet-friendly policies are appreciated by guests traveling with dogs. Despite some inconsistencies regarding additional charges and restrictions, the overall welcoming approach for pets makes it an appealing option for pet owners.

In summary, Hotel Europa excels in its strategic location, breakfast offerings, friendly staff and convenient parking. Addressing areas for improvement such as room and pool cleanliness, maintenance issues and WiFi connectivity would enhance the overall guest experience significantly.
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Dog Friendly Hotel
This hotel is pet-friendly. It also offers amenities like a swimming pool and tennis courts which might be useful for owners and their pets to relax and exercise.

  Dogs Stay Free  


Hotel with Parking
Offers both a free car park and private parking spaces, providing guests with flexible parking options.

Hotel where Dogs Stay Free
Located in Alfaz del Pi, this hotel allows dogs to stay for free. This provides a convenient and budget-friendly option for travelers with pets.

Hotel with Swimming Pool

  Pool Lap Lanes  


Cheap Hotel

Hotel with Pool Lap Lanes

Room Types
Double Room with Extra Bed This air-conditioned room has a balcony, TV and minbar.

Double or Twin Room This air-conditioned room has a balcony, TV and minbar.

Single Room The unit offers 1 bed.

Classic Quadruple Room The quadruple room has a terrace. The unit has 4 beds.

Guest Reviews
5.7
Rated
Location
Hotel Europa boasts a highly regarded location that serves as a strong point for many travelers. The hotel is conveniently situated near the coastal towns of Benidorm and Altea, making it an excellent choice for those looking to explore these popular destinations. Guests frequently mentioned the ease of access, particularly for those traveling by car with ample parking available on-site. The proximity to major highways and public transportation options like buses and trams is another advantage, ensuring efficient connectivity to surrounding areas.

The hotel is surrounded by a variety of amenities, including supermarkets, restaurants and fast-food chains, which add to its convenience. Several reviews highlight its closeness to sports venues, beaches and attractions such as the Algar waterfalls and the Medieval Challenge. Being just a short drive away from popular tourist spots like Aqualandia and Mundomar is another plus for families and visitors looking for recreational activities.

While the location is largely praised for its convenience, some guests noted that it is adjacent to a busy national highway, which can lead to noise disturbances and challenges for those without a car. Walking to central areas or the beach can be difficult due to the hotel's position on the road. However, for travelers using Hotel Europa as a base to explore the greater region or for a brief stopover between destinations, the location remains highly favorable.

In summary, Hotel Europa's strategic position and easy access to major attractions, coupled with affordable rates and practical amenities, make it a practical choice for travelers looking to explore the Alicante coast and its vibrant surroundings.

Breakfast
The breakfast at Hotel Europa has an overwhelmingly positive reception among guests with many highlighting it as a significant benefit of their stay. A variety of phrases indicate that the breakfast is often included in the room price, which adds to the overall value for money. Reviewers frequently describe the breakfast as good, very good, great or even excellent, appreciating the extensive and complete buffet that caters to different tastes with both sweet and savory options. Freshly made items and clean presentation are also noted.

While the breakfast service and attention have consistently received praise, some reviews highlight areas for improvement. A recurring critique is the limited variety; though the quality remains commendable, the offering can become repetitive for guests staying multiple days. Despite these occasional mentions of limited options, basic or sufficient breakfast and terms like simple but good, most guests find the breakfast more than adequate to start their day satisfactorily.

Overall, the combination of quality, completeness and the advantage of being included at no extra cost has left a predominantly favorable impression regarding the breakfast at Hotel Europa, making it a notable aspect of the guest experience.

Dinner
Hotel Europa’s dinner experience presents a mixed bag of reviews, offering both commendable and critical feedback from guests. On the positive side, numerous guests appreciated the delicious food and found the dinner buffet to be varied and sufficient. The relationship between service and price received favorable mentions with some praising the very good value of the meals. Additionally, the economical prices for dinner and lunch are highlighted as a perk.

However, there are notable detractors. Many guests pointed out the limited variety in the dinner menu and some expressed dissatisfaction with the quality, describing the offerings as pre-frozen or reheated. Issues like a lack of staff leading to the unavailability of dinners and unclear directions for dinner service further marred the experience for some. Repeated menu items and cold dishes were common complaints. Moreover, the ambiance, characterized by outdated furnishings from the 80s, didn’t help elevate the guests' dining experience.

Overall, while Hotel Europa offers good meal value for the price, improvements in variety, quality and service staffing could enhance the overall dinner experience for future guests.

Rooms
Hotel Europa offers rooms that are notably spacious with some even boasting terraces and attractive views. Many guests have praised the rooms for being clean and equipped with comfortable beds, making for an adequate stay. However, the decor and facilities in the rooms are widely considered outdated and in need of modernization. Issues such as old and deteriorated furniture, malfunctioning air conditioning and poor soundproofing were frequently mentioned. Cleanliness was another concern with reports of dusty surfaces, cockroaches and unpleasant odors still lingering despite general cleanliness in other areas of the room. Maintenance problems, such as broken wardrobes, squeaky doors and intermittent lighting, detract from the comfort. Despite the good size and comfort of the beds, the room's overall condition does not meet modern standards. With its combination of spaciousness and budget-friendly rates, Hotel Europa could benefit greatly from a thorough update in both furniture and facilities to enhance the guest experience.

Beds
Hotel Europa's beds received mixed feedback from guests. On the positive side, many guests appreciated the comfort of the mattresses, describing them as very comfortable, super comfortable and excellent. Cleanliness was another high point with mentions of clean beds, clean sheets and very clean, soft bedding. Some noted that the beds were suitably large and new with comfortable mattresses adding to a good restful experience.

However, there were also significant concerns. Several guests found the beds to be hard or uncomfortable with some even describing them as super uncomfortable and comparing the mattresses to rocks. Issues with bed cleanliness were mentioned with instances of dirty beds, hair in the beds and reports of dust. Some mattresses were old and worn out and there were complaints about broken bed bases and creaky beds that moved with the slightest touch.

Additionally, many guests pointed out the need for updated bedding, noting old and unappealing bedspreads and linens. Pillows also received negative remarks for being uncomfortable and hard, likened by some to rocks. The bed sizes were sometimes deemed inappropriate and too small for adults.

Ultimately, while Hotel Europa's beds have their share of comfortable and clean offerings, there are notable areas for improvement to address the inconsistencies in quality and comfort.

Cleanliness
Hotel Europa's cleanliness issues are a common point of contention among guests. While there are some remarks noting clean bedding, towels and a generally clean room, these positive comments are overshadowed by numerous criticisms regarding the hotel’s hygiene standards. Guests frequently mention dirty rooms, bathrooms and common areas, including the pool, which is often described as murky and neglected. Reports of insects, spider webs and mold are prevalent, indicating a significant lack of thorough cleaning.

The hotel appears to be outdated with old and deteriorated facilities that contribute to its overall run-down appearance. The cleanliness of specific areas like the cafeteria, breakfast tables and terraces is regularly cited as needing improvement. Several comments also note the presence of hair and dust, further highlighting poor maintenance practices. Additionally, the inconsistency of the cleaning service adds to guest frustration with instances of rooms not being cleaned regularly or thoroughly.

Despite some guests acknowledging friendly cleaning staff, the general consensus points to a serious need for improved and consistent cleaning protocols to enhance the guest experience at Hotel Europa. Overall, while the hotel offers certain conveniences, the pervasive cleanliness issues significantly detract from its appeal.

Staff
Hotel Europa's staff receive high praise for their friendliness and helpfulness. Guests often highlight the warm welcome and attentive service provided, noting that the personnel, including receptionists, cleaning staff and cafeteria workers, contribute significantly to a pleasant stay. The kindness of the employees and their individual attention make a strong, positive impression on many visitors.

However, feedback indicates some inconsistencies. While many staff members are described as polite and accommodating, a few reviewers encountered less friendly and sometimes rude behavior, particularly from certain receptionists and breakfast waitresses. Additionally, some guests found the staff to be serious or dry, lacking the warmth expected in hospitality settings.

Overall, the staff at Hotel Europa are generally viewed as hardworking and courteous with excellent personal attention, although a few experiences suggest room for improvement in ensuring consistent kindness and empathy across all interactions.

Wi-Fi
Hotel Europa has received mixed feedback regarding its WiFi. Many guests appreciated the fast, good and reliable internet connection throughout their stay. The WiFi was frequently noted to be very good and clean, enhancing the overall experience for those who required a strong and efficient connection.

However, several guests expressed dissatisfaction with the WiFi, citing issues such as inconsistent signals and poor connectivity in the rooms. The lack of a secure, password-protected network was also mentioned as a drawback.

Overall, while many guests found the WiFi service to be commendable, there is a noted inconsistency that suggests room for improvement.

Pool
The pool at Hotel Europa has received a very mixed range of feedback from guests. Many travelers appreciated the pool, describing it as "great," "beautiful," and a "lifesaver in such heat." Several noted that the pool was "clean" and "inviting," with some even highlighting specific features like the slide and the wide schedule for use.

However, there are several significant issues that guests have pointed out. The cleanliness of the pool was a recurring problem with terms like "cloudy," "murky," and "filthy" frequently mentioned. Some guests noted that the pool appeared neglected with broken facilities and garbage present. The small size of the pool area was another point of contention, as well as the fact that it could be very crowded at times.

Despite these drawbacks, the pool still managed to serve its purpose for many, particularly for cooling off and providing a fun space for kids. However, it is clear that improvements are needed in maintenance and cleanliness to enhance the overall guest experience.

Parking
Hotel Europa offers a highly praised parking experience that caters well to its guests. Many reviewers highlight the availability of free and secure parking, making it convenient and accessible for travelers. The hotel boasts a large, outdoor parking lot that is often fenced and monitored, ensuring the safety of vehicles. The ample parking spaces available are frequently mentioned as being easy to find and use.

The convenience of having parking directly next to the hotel adds to the positive experience with guests appreciating the inclusion of parking in the overall price. The parking area is generally described as very large and adequate with easy access that enhances the overall stay. Guests also value the proximity of parking to the hotel, offering straightforward ingress and egress.

Despite a minor critique regarding cleanliness and the lot being sometimes full, the general consensus is that parking at Hotel Europa is a standout feature. This attribute is particularly beneficial considering the nearby amenities such as supermarkets and restaurants, making it an ideal choice for travelers seeking hassle-free parking along with their stay.

Dog Friendly
Hotel Europa is recognized for its pet-friendly policies, making it a notable choice for travelers with dogs. Guests widely appreciate that the hotel allows pets and, in many cases, does not charge extra fees for their stay. This welcoming approach is highlighted as a significant reason why many visitors opt for Hotel Europa when traveling with their furry companions.

However, a few aspects indicate areas for improvement. While pets are generally allowed, there is some inconsistency regarding charges, as some guests reported a daily fee of 10 euros for their dogs. Additionally, there are restrictions on small puppies, which may not align with the expectations of some pet owners.

There have also been occasional issues reported with noise from neighboring pets, particularly dogs that wouldn't stop barking. One concerning incident involved a threat to call the pound due to a puppy’s crying and barking, suggesting a need for better handling of pet-related disturbances.

Overall, Hotel Europa's pet-friendly amenities and services are positively received, though potential guests should be aware of specific rules and possible charges that may apply.


Yes, Hotel Europa has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

No, a spa isn't available at Hotel Europa.

Yes, Hotel Europa welcomes dogs.

Yes, parking facilities are available at Hotel Europa.

No, Hotel Europa doesn't have a gym.

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