Alicante Hills
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Summary of reviewsAlicante Hills offers a mixed but generally positive experience across various aspects, making it a viable choice for travelers seeking a serene and convenient stay in Alicante. The hotel's strategic location is one of its standout features, particularly noted for its proximity to the airport and ease of access to Alicante's city center via a short bus or taxi ride. Despite its somewhat isolated setting in an industrial area, the ease of access to beautiful parks and dog-friendly beaches enhances its appeal to nature lovers and pet owners. Additionally, spacious and clean apartments, coupled with essential amenities like ample parking, contribute significantly to a comfortable and peaceful stay.
The breakfast experience at Alicante Hills is a blend of satisfaction and areas for improvement. Guests appreciate the early start at 7:30 am and the generally good quality of breakfast with certain cases even considering it better than home. However, the lack of variety, absence of gluten-free options and minor inconveniences like paying for small items or lack of beverages were noted.
Dinner options received mixed reviews with the on-site restaurant and bar praised for occasionally going the extra mile and being budget-friendly. However, the limited dining options at night, early bar closure and relatively high cost of meals suggest the need for a more extensive and affordable menu.
Rooms at Alicante Hills generally receive favorable feedback, particularly for their spaciousness, cleanliness and comfort. Families and pet owners find the apartments well-suited to their needs. Positive remarks include tidy, well-lit accommodations, functional kitchens and ample storage space. Nonetheless, the lack of air conditioning in bedrooms, outdated furniture and occasional cleanliness lapses were common issues.
The hotel staff at Alicante Hills is highly praised for their friendliness, helpfulness and professionalism. The reception team, maintenance workers and security guards are often commended for their attentive and warm service, contributing positively to guests’ overall experience. However, a few instances of unprofessional behavior were mentioned.
While the cleanliness of the hotel is generally appreciated, there are notable complaints about inconsistent housekeeping and specific cleanliness issues like dirty floors, unclean bathrooms and occasional pests. These issues highlight the need for more consistent and thorough cleaning efforts.
The free Wi-Fi at Alicante Hills is a significant downside for many with frequent reports of unreliability and poor signal strength. Issues with TV signal further exacerbate technological frustrations for guests.
The swimming pool is another feature with mixed reviews. It's generally seen as a pleasant amenity, particularly for families with children. However, inconsistent maintenance, cleanliness issues and sometimes being closed were noted.
Guest opinions on beds are divided. While some found the beds comfortable and conducive to a good night's sleep, others reported issues with uncomfortable, worn-out mattresses and poor-quality bedding, impacting their overall comfort.
Accessibility features at Alicante Hills are reasonably well-reviewed with the hotel offering elevators, ramps and parking spaces. However, mixed feedback on the state of accessible rooms and amenities suggests room for improvement, especially in consistently maintaining high standards.
Finally, children's facilities, including the pool, receive mixed opinions. The kids' pool is clean and well-maintained but small and sometimes insufficient for the number of guests. Issues like a lack of lifeguards and early closing times were mentioned, though the pool area remains popular among families.
In summary, Alicante Hills provides a largely positive experience with its advantageous location, spacious and pet-friendly apartments and excellent staff. However, addressing issues related to air conditioning, cleanliness, Wi-Fi and dining options could significantly enhance overall guest satisfaction.
Categories
The breakfast experience at Alicante Hills is a blend of satisfaction and areas for improvement. Guests appreciate the early start at 7:30 am and the generally good quality of breakfast with certain cases even considering it better than home. However, the lack of variety, absence of gluten-free options and minor inconveniences like paying for small items or lack of beverages were noted.
Dinner options received mixed reviews with the on-site restaurant and bar praised for occasionally going the extra mile and being budget-friendly. However, the limited dining options at night, early bar closure and relatively high cost of meals suggest the need for a more extensive and affordable menu.
Rooms at Alicante Hills generally receive favorable feedback, particularly for their spaciousness, cleanliness and comfort. Families and pet owners find the apartments well-suited to their needs. Positive remarks include tidy, well-lit accommodations, functional kitchens and ample storage space. Nonetheless, the lack of air conditioning in bedrooms, outdated furniture and occasional cleanliness lapses were common issues.
The hotel staff at Alicante Hills is highly praised for their friendliness, helpfulness and professionalism. The reception team, maintenance workers and security guards are often commended for their attentive and warm service, contributing positively to guests’ overall experience. However, a few instances of unprofessional behavior were mentioned.
While the cleanliness of the hotel is generally appreciated, there are notable complaints about inconsistent housekeeping and specific cleanliness issues like dirty floors, unclean bathrooms and occasional pests. These issues highlight the need for more consistent and thorough cleaning efforts.
The free Wi-Fi at Alicante Hills is a significant downside for many with frequent reports of unreliability and poor signal strength. Issues with TV signal further exacerbate technological frustrations for guests.
The swimming pool is another feature with mixed reviews. It's generally seen as a pleasant amenity, particularly for families with children. However, inconsistent maintenance, cleanliness issues and sometimes being closed were noted.
Guest opinions on beds are divided. While some found the beds comfortable and conducive to a good night's sleep, others reported issues with uncomfortable, worn-out mattresses and poor-quality bedding, impacting their overall comfort.
Accessibility features at Alicante Hills are reasonably well-reviewed with the hotel offering elevators, ramps and parking spaces. However, mixed feedback on the state of accessible rooms and amenities suggests room for improvement, especially in consistently maintaining high standards.
Finally, children's facilities, including the pool, receive mixed opinions. The kids' pool is clean and well-maintained but small and sometimes insufficient for the number of guests. Issues like a lack of lifeguards and early closing times were mentioned, though the pool area remains popular among families.
In summary, Alicante Hills provides a largely positive experience with its advantageous location, spacious and pet-friendly apartments and excellent staff. However, addressing issues related to air conditioning, cleanliness, Wi-Fi and dining options could significantly enhance overall guest satisfaction.
Apartment with Outdoor Pool
Alicante Hills are popular apartments and feature a pool for guests. It is a much liked option for travelers looking for hotels with swimming pools in Alicante.
Dog Friendly Apartment
Apartment with Swimming Pool
Children's Pool Outdoor Pool
Accessible Apartment
3-Star Apartment
Apartment with Children's Pool
Guest Reviews
Alicante Hills boasts a convenient and strategic location, making it an attractive choice for various travelers. Its proximity to the airport is particularly praised with guests noting the ease of access for early departures or late arrivals. The hotel is also close to Alicante's city center, a short bus or taxi ride away, offering a balance of tranquility and accessibility. The surrounding area is quiet, contributing to a peaceful stay and the spacious and clean apartments cater well to guests, including those with pets.
The location also grants easy access to beautiful parks like Palmeral Park and dog-friendly beaches, enhancing its appeal to nature lovers and pet owners. Additionally, the well-distributed apartments, along with essential amenities like parking, contribute to a comfortable and convenient experience.
However, it's important to mention that some guests found the hotel somewhat isolated, situated in an industrial area with few nearby amenities like restaurants or supermarkets. The need for a car to access most facilities or activities is frequently highlighted and public transport, though available, can be infrequent and unreliable. Despite this, the overall value for money and peaceful environment make Alicante Hills a good choice for those looking for a serene yet accessible stay in Alicante.
Alicante Hills offers a breakfast experience that has its highs and lows. Many guests appreciate the availability of breakfast at the hotel, noting that it starts early at 7:30 am. The breakfast quality is considered good by several visitors with one review even stating that it's better equipped than at home. However, there are some areas for improvement. Guests have pointed out the lack of variety in breakfast options and highlighted specific issues like the absence of gluten-free bread for those with dietary restrictions. There are also comments about the local cafe serving a very simple breakfast and the inconvenience of having to drive elsewhere for more dining options. Minor complaints include the unavailability of croissants early in the morning and a lack of beverages to accompany breakfast. Additionally, some guests were a bit displeased with having to pay for small items such as sachets of sugar in the cafeteria.
Guests of Alicante Hills have mixed feelings about the dinner options at the hotel. On a positive note, the premises are noted to be well-equipped with the on-site restaurant sometimes going the extra mile by preparing dinner for guests outside regular hours. The cafeteria and bar are seen as budget-friendly and staffed by friendly personnel.
However, the limited dining options at night have been a noticeable downside for many. The bar closes early, leaving guests with few local alternatives as there are no other nearby dining establishments or shops. The restaurant is also reported to be costly and could benefit from offering a more extensive and affordable menu. Additionally, the absence of common dining items such as fries or nuggets in the hotel's restaurant and bar has been a minor inconvenience for some visitors.
Alicante Hills receives a mix of praise and critiques based on guest reviews primarily centered on the spaciousness and comfort of its accommodations. Guests frequently highlight the large, roomy apartments that sometimes come with terraces and several bathrooms. Two-bedroom units, often noted for their generous space, are a common theme in positive reviews, alongside the well-lit and quiet environment of the complex.
Cleanliness and comfort are often emphasized with many guests finding the apartments tidy and well-maintained, offering comfortable beds, functional kitchens and ample storage space. The hotel's pet-friendly policy and the welcoming, 24-hour service provided by the staff add to the positive experience, enhancing the overall convenience of staying at Alicante Hills.
However, there are consistent complaints about the lack of air conditioning in the bedrooms. Guests often commented on how the limited air conditioning, available only in living rooms, made for uncomfortable, hot nights. Issues with outdated furniture, insufficient kitchen utensils and occasional lapses in cleanliness—like dirty floors and musty smells—detract from the overall experience.
Families appreciate the spacious accommodations with children's pools and other facilities adding to the comfort of their stay. The proximity to the airport and good location generally receive positive feedback, making it a convenient choice for travelers. However, some guests found the amenities such as the pool, jacuzzi and playground less accessible or not well-maintained.
Overall, while the spacious and comfortable apartments are highly valued, improvements in air conditioning, kitchen amenities and thorough cleanliness could enhance guest satisfaction at Alicante Hills.
Reviewers had mixed opinions about the beds at Alicante Hills. Some guests found the beds to be comfortable, appreciating the size and comfort of the mattresses, which contributed to a pleasant stay. Clean and ample beds, along with comfortable and clean bedsheets, were noted positively by several guests. The friendly staff's treatment also enhanced the overall experience.
However, a significant number of guests reported issues with the beds and bedding. Many found the mattresses uncomfortable, describing them as hard, soft, lumpy and worn out. Complaints included mattresses that were sinking, dirty and in bad condition, sometimes leading to poor sleep quality. Guests also mentioned the need for better pillows and bed sheets, citing discomfort and poor quality as problems. Additionally, some beds and sofas were broken or made noise, further detracting from the comfort.
Overall, while some guests had a comfortable and pleasant experience with the beds, others were dissatisfied with the state and quality of mattresses and bedding, finding them in need of improvement or replacement.
Guest reviews for Alicante Hills have painted a diverse picture regarding the hotel's cleanliness. On the positive side, many guests found the accommodations to be clean, tidy and well-maintained, appreciating the spacious and comfortable apartments. Several travelers highlighted the clean and organized environment with satisfactory hygiene in common areas and within the rooms themselves.
However, the negative feedback cannot be overlooked. A significant number of guests expressed dissatisfaction with the level of cleanliness across the hotel. Complaints included dirty floors, unclean bathrooms and neglected walls. Some reviewers indicated that cleaning was superficial, pointing out specific issues such as hair, dust and even mold in showers. Other guests mentioned dealing with unsightly matters like dirty cutlery, furniture and kitchen appliances upon arrival. There were also reports of unpleasant odors and pests, including cockroaches and ants.
Additionally, some reviews noted the lack of thoroughness in housekeeping services with instances of linens being unchanged and garbage not being picked up regularly. A few guests had to clean certain areas themselves to meet acceptable standards.
While there are patrons who praised the hotel's cleanliness and found their stays comfortable and restful, the feedback underscores a need for more consistent and intensive cleaning efforts to ensure a uniformly positive experience for all guests.
At Alicante Hills, the hotel staff consistently receives commendation for their friendliness and helpfulness. The reception team, in particular, is described as attentive, polite and professional. Guests appreciate the efficient and warm welcome upon arrival with many noting the helpful nature of the receptionists who go out of their way to assist with various requests, including organizing transportation and addressing concerns promptly.
The overall treatment by staff members is often highlighted with words like kind, nice and genial frequently used. The courteous demeanor extends to other roles within the hotel, such as maintenance workers and security guards, who are also praised for their attentiveness and positive interaction.
Despite overwhelmingly positive feedback, a few reviews mention instances of rudeness or unprofessional behavior from some staff members, particularly during check-in. However, these occurrences appear to be exceptions rather than the norm.
Alicante Hills staff is also commended for their pet-friendly attitude and the attention they give to maintaining cleanliness and comfort across the property. The overall impression guests leave with is one of satisfaction, largely thanks to the exceptional service and the friendly, welcoming atmosphere created by the hotel employees.
Alicante Hills offers a good price-quality ratio and a convenient location, particularly beneficial for those with flight plans. However, the Wi-Fi appears to be a significant downside for many guests. Frequent reports describe the internet as unreliable with poor quality signals that fail to support streaming services and often disconnect. Some guests mentioned that the Wi-Fi was only accessible in certain areas, such as the corner of the bathroom or the balcony, while many found it practically nonexistent in their rooms. Additionally, issues with the TV signal were noted, adding to the technological frustrations. Overall, travelers looking for robust internet connectivity may need to consider these persistent challenges while planning their stay.
Alicante Hills features a variety of opinions regarding its swimming pool, generally highlighting positive aspects but also pointing out several areas for improvement. The pool, often described as nice, clean and spacious, is particularly noted for its suitability for children with amenities such as jacuzzi and spa-like jets. Families appreciate the well-maintained and peaceful surroundings and there are mentions of the pool being a pleasurable and ideal spot to relax. Some reviewers were delighted by the convenience of it being open long hours.
However, the pool's availability seems inconsistent with multiple mentions of it being closed or not maintained during guests' stays. While some guests noted the pool area as clean and enjoyable, others reported it being dirty, neglected and in need of better maintenance, including issues such as broken sun loungers and cigarette butts. The water was sometimes described as very cold and there were minor complaints about the lack of surveillance and the untidy surroundings due to animal feces.
In conclusion, while the swimming pool at Alicante Hills is largely seen as a positive feature of the hotel, enhancing the guests' overall experience, its availability and cleanliness can be hit or miss, suggesting a need for more consistent maintenance and clearer communication about its operations.
Alicante Hills offers several accessibility features that make it a viable option for travelers with disabilities. The location is easily accessible by public transport and taxis, making trips to downtown and the airport hassle-free. There are always available parking spaces and the hotel itself includes elevators and ramps at the entrance. The site is designed to be accessibility friendly with some rooms fully adapted for wheelchair users and others specifically intended for disabled individuals.
There are some mixed reviews regarding the state of accessibility in the rooms. While some guests noted the availability of handicap-accessible rooms and fully adapted facilities, others mentioned issues such as high toilets, lack of essentials like hair dryers and unclean handrails. Additionally, amenities like a pool were noted to be not accessible and overall the establishment lacks sufficient utensils and kitchenware.
Despite its slightly remote location from the city center and some required updates to accessibility amenities, the proximity to beaches and good public transport options add to the convenience. It's a suitable place for those with reduced mobility, provided that they prioritize the accessible rooms and prepare for some minor inconveniences.
The children's facilities at Alicante Hills receive mixed feedback from guests. The children's pool, while small and sometimes regarded as insufficient for the hotel's size, is notably clean and ideal for younger kids. Many appreciated the presence of two jacuzzis and the green areas around the facility, providing a pleasant setting for families.
However, some reviews highlighted the lack of lifeguards and issues with cleanliness like dog mess not being picked up. There were also concerns about the pool closing early at 7 PM. Although there is a dedicated children's pool, it is noted for being quite shallow and occasionally surrounded by cats, which may not be ideal for all guests.
The playground facilities appear inconsistent; some guests found it clean and little, while others mentioned it was locked or inaccessible. Despite these drawbacks, the pool area remains popular among families with children frequently seen playing and splashing around, allowing parents some downtime.
The outdoor pool at Alicante Hills receives high praise for its size and cleanliness. Guests frequently highlight that it is well-maintained and provides a variety of features, such as spa jets and a jacuzzi, which add to its appeal. The pool area is well-regarded with multiple pools including a children’s pool, making it suitable for families. Visitors also appreciate the green areas surrounding the pool, which enhance the overall ambiance of the facility.
However, it should be noted that the pool is closed during the winter months, which has disappointed some guests. Despite occasional mentions of cleanliness issues around the pool area, the majority of reviews emphasize the positive aspects, affirming its popularity among travelers for its nice and pleasant environment. Additionally, the pool is said to be open for long hours, allowing ample time for guests to enjoy the amenities. Overall, the outdoor pool at Alicante Hills is a significant asset, providing a relaxing and enjoyable experience for visitors.
Alicante Hills receives positive remarks for its pet-friendly policies, where both dogs and cats are welcomed. Visitors who traveled with their dogs appreciated the spacious apartments and comfortable beds. The location is ideal for pet owners, being near a dog-friendly beach. This adaptability to animals makes it a go-to spot for pet owners who want to bring their furry companions along on vacation.
However, it's important to note that there is a pet fee, which some guests found higher than expected. Despite this added cost, the overall experience remains favorable due to the cleanliness of the rooms and the lack of pet-related issues within the apartments.
The hotel atmosphere is bustling with various animals, including freely roaming cats, noted by several guests. While this can be charming for animal lovers, it might not be suitable for those sensitive to noise or allergic to pets, as occasional barking and the presence of multiple animals were mentioned.
In summary, Alicante Hills stands out as an excellent choice for those traveling with pets, offering spacious and comfortable accommodations, a welcoming staff and convenient access to dog-friendly areas.
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Location
The location also grants easy access to beautiful parks like Palmeral Park and dog-friendly beaches, enhancing its appeal to nature lovers and pet owners. Additionally, the well-distributed apartments, along with essential amenities like parking, contribute to a comfortable and convenient experience.
However, it's important to mention that some guests found the hotel somewhat isolated, situated in an industrial area with few nearby amenities like restaurants or supermarkets. The need for a car to access most facilities or activities is frequently highlighted and public transport, though available, can be infrequent and unreliable. Despite this, the overall value for money and peaceful environment make Alicante Hills a good choice for those looking for a serene yet accessible stay in Alicante.
Breakfast
Dinner
However, the limited dining options at night have been a noticeable downside for many. The bar closes early, leaving guests with few local alternatives as there are no other nearby dining establishments or shops. The restaurant is also reported to be costly and could benefit from offering a more extensive and affordable menu. Additionally, the absence of common dining items such as fries or nuggets in the hotel's restaurant and bar has been a minor inconvenience for some visitors.
Rooms
Cleanliness and comfort are often emphasized with many guests finding the apartments tidy and well-maintained, offering comfortable beds, functional kitchens and ample storage space. The hotel's pet-friendly policy and the welcoming, 24-hour service provided by the staff add to the positive experience, enhancing the overall convenience of staying at Alicante Hills.
However, there are consistent complaints about the lack of air conditioning in the bedrooms. Guests often commented on how the limited air conditioning, available only in living rooms, made for uncomfortable, hot nights. Issues with outdated furniture, insufficient kitchen utensils and occasional lapses in cleanliness—like dirty floors and musty smells—detract from the overall experience.
Families appreciate the spacious accommodations with children's pools and other facilities adding to the comfort of their stay. The proximity to the airport and good location generally receive positive feedback, making it a convenient choice for travelers. However, some guests found the amenities such as the pool, jacuzzi and playground less accessible or not well-maintained.
Overall, while the spacious and comfortable apartments are highly valued, improvements in air conditioning, kitchen amenities and thorough cleanliness could enhance guest satisfaction at Alicante Hills.
Beds
However, a significant number of guests reported issues with the beds and bedding. Many found the mattresses uncomfortable, describing them as hard, soft, lumpy and worn out. Complaints included mattresses that were sinking, dirty and in bad condition, sometimes leading to poor sleep quality. Guests also mentioned the need for better pillows and bed sheets, citing discomfort and poor quality as problems. Additionally, some beds and sofas were broken or made noise, further detracting from the comfort.
Overall, while some guests had a comfortable and pleasant experience with the beds, others were dissatisfied with the state and quality of mattresses and bedding, finding them in need of improvement or replacement.
Cleanliness
However, the negative feedback cannot be overlooked. A significant number of guests expressed dissatisfaction with the level of cleanliness across the hotel. Complaints included dirty floors, unclean bathrooms and neglected walls. Some reviewers indicated that cleaning was superficial, pointing out specific issues such as hair, dust and even mold in showers. Other guests mentioned dealing with unsightly matters like dirty cutlery, furniture and kitchen appliances upon arrival. There were also reports of unpleasant odors and pests, including cockroaches and ants.
Additionally, some reviews noted the lack of thoroughness in housekeeping services with instances of linens being unchanged and garbage not being picked up regularly. A few guests had to clean certain areas themselves to meet acceptable standards.
While there are patrons who praised the hotel's cleanliness and found their stays comfortable and restful, the feedback underscores a need for more consistent and intensive cleaning efforts to ensure a uniformly positive experience for all guests.
Staff
The overall treatment by staff members is often highlighted with words like kind, nice and genial frequently used. The courteous demeanor extends to other roles within the hotel, such as maintenance workers and security guards, who are also praised for their attentiveness and positive interaction.
Despite overwhelmingly positive feedback, a few reviews mention instances of rudeness or unprofessional behavior from some staff members, particularly during check-in. However, these occurrences appear to be exceptions rather than the norm.
Alicante Hills staff is also commended for their pet-friendly attitude and the attention they give to maintaining cleanliness and comfort across the property. The overall impression guests leave with is one of satisfaction, largely thanks to the exceptional service and the friendly, welcoming atmosphere created by the hotel employees.
Wi-Fi
Pool
However, the pool's availability seems inconsistent with multiple mentions of it being closed or not maintained during guests' stays. While some guests noted the pool area as clean and enjoyable, others reported it being dirty, neglected and in need of better maintenance, including issues such as broken sun loungers and cigarette butts. The water was sometimes described as very cold and there were minor complaints about the lack of surveillance and the untidy surroundings due to animal feces.
In conclusion, while the swimming pool at Alicante Hills is largely seen as a positive feature of the hotel, enhancing the guests' overall experience, its availability and cleanliness can be hit or miss, suggesting a need for more consistent maintenance and clearer communication about its operations.
Accessible
There are some mixed reviews regarding the state of accessibility in the rooms. While some guests noted the availability of handicap-accessible rooms and fully adapted facilities, others mentioned issues such as high toilets, lack of essentials like hair dryers and unclean handrails. Additionally, amenities like a pool were noted to be not accessible and overall the establishment lacks sufficient utensils and kitchenware.
Despite its slightly remote location from the city center and some required updates to accessibility amenities, the proximity to beaches and good public transport options add to the convenience. It's a suitable place for those with reduced mobility, provided that they prioritize the accessible rooms and prepare for some minor inconveniences.
Children's Pool
However, some reviews highlighted the lack of lifeguards and issues with cleanliness like dog mess not being picked up. There were also concerns about the pool closing early at 7 PM. Although there is a dedicated children's pool, it is noted for being quite shallow and occasionally surrounded by cats, which may not be ideal for all guests.
The playground facilities appear inconsistent; some guests found it clean and little, while others mentioned it was locked or inaccessible. Despite these drawbacks, the pool area remains popular among families with children frequently seen playing and splashing around, allowing parents some downtime.
Outdoor Pool
However, it should be noted that the pool is closed during the winter months, which has disappointed some guests. Despite occasional mentions of cleanliness issues around the pool area, the majority of reviews emphasize the positive aspects, affirming its popularity among travelers for its nice and pleasant environment. Additionally, the pool is said to be open for long hours, allowing ample time for guests to enjoy the amenities. Overall, the outdoor pool at Alicante Hills is a significant asset, providing a relaxing and enjoyable experience for visitors.
Dog Friendly
However, it's important to note that there is a pet fee, which some guests found higher than expected. Despite this added cost, the overall experience remains favorable due to the cleanliness of the rooms and the lack of pet-related issues within the apartments.
The hotel atmosphere is bustling with various animals, including freely roaming cats, noted by several guests. While this can be charming for animal lovers, it might not be suitable for those sensitive to noise or allergic to pets, as occasional barking and the presence of multiple animals were mentioned.
In summary, Alicante Hills stands out as an excellent choice for those traveling with pets, offering spacious and comfortable accommodations, a welcoming staff and convenient access to dog-friendly areas.
Yes, Alicante Hills has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Alicante Hills.
Yes, Alicante Hills welcomes dogs.
No, parking facilities aren't available at Alicante Hills.
No, Alicante Hills doesn't have a gym.
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