Eurostars Lucentum

Alicante 38.34744200, -0.48621000 , Avenida Alfonso X El Sabio, 11 (Show on Map)
8.4
Very Good


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Summary of reviewsEurostars Lucentum enjoys a superb location in central Alicante, making it an ideal choice for travelers wishing to explore the city easily. The hotel is conveniently situated near the Central Market, Santa Barbara Castle and the beach with public transportation readily accessible nearby. Guests appreciate the bustling area filled with restaurants, bars, shops and easy access to the port and seafront.

The hotel's staff stands out for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. From the receptionists to the housekeeping staff, the team is frequently commended for their polite and helpful nature, ensuring a welcoming atmosphere throughout the stay.

Cleanliness is another highlight at Eurostars Lucentum with rooms and shared spaces consistently described as spotless and well-maintained. The spacious rooms are praised for their comfort, cleanliness and modern amenities, although some reviews note that certain rooms could use updates. Sound insulation, blackout curtains and large windows offer a restful environment with pleasant views.

Breakfast at the hotel is generally well-received, noted for its variety, quality and abundance. Guests enjoy the wide selection of foods available, including regional products, despite some criticisms regarding the lack of fresh vegetables and the windowless basement location. Dinner at the hotel garners mixed feedback with praise for the delicious and well-priced meals but comments on the limited menu options.

Eurostars Lucentum is also recognized as family-friendly with spacious junior suites and family rooms, accommodating the needs of both adults and children. The helpful staff and clean environment contribute to a comfortable and pleasant stay for families.

However, some drawbacks exist. Guests frequently express dissatisfaction with the WiFi service, noting slow and unstable connections. The gym, while offering lovely views, is considered small and in need of more varied equipment. Parking presents minor challenges, such as difficulty finding spots and lack of a designated drop-off zone, though nearby public parking options are available.

The hotel's beds receive positive feedback for their comfort, contributing to restful sleep. The prime location also offers access to a vibrant nightlife scene, enhancing the overall guest experience.

In summary, Eurostars Lucentum excels in its excellent location, friendly staff, cleanliness and comfortable rooms, making it a favorable option for travelers visiting Alicante. Despite minor issues with WiFi, gym facilities and parking, the hotel offers good value for money and ensures a pleasant stay for both short and long visits.
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Family Friendly Hotel
Located in the city center, this hotel offers convenient access to family-friendly attractions. The hotel provides comfortable accommodations and services suitable for families.
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Connecting rooms (with intermediate door)
Triple rooms
Answers last updated by Eurostars Lucentum

Hotel near Nightlife Spots
Located on Avenida Alfonso X el Sabio, this hotel is in the city center, providing walkable access to the main nightlife areas like Castaños and the Rambla.

Business Hotel
Eurostars Lucentum offers versatile meeting spaces adaptable to various event types, accommodating up to 225 people. It provides personalized catering with Mediterranean cuisine and has experienced staff dedicated to event organization. The hotel also features an exclusive outdoor space suitable for cocktail receptions.

Accessible Hotel
Eurostars Lucentum offers accessible common areas and three double rooms specifically adapted for disabled guests. These adapted bathrooms feature grab bars on both sides of the WC, a bathroom stool, and comply with DIN 18024/18025 standards.

Hotel with Gym
Provides a gym for guests.

4-Star Hotel
Located in the heart of Alicante, this hotel offers modern accommodations and a convenient location near shops and restaurants. It features comfortable rooms, a fitness center, and a rooftop terrace, providing a relaxing and enjoyable stay.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Room Types
Double or Twin Room This modern, air-conditioned room has free WiFi, a TV and a fully equipped bathroom. There is also a safe and hairdryer. Please note that the bed type depends on availability.

Single Room This modern, air-conditioned room has free Wi-Fi, a TV and a fully equipped bathroom. There is also a safe and hairdryer.

Junior Suite This stylish suite has a large seating area with a sofa and a dining table. It features air-conditioning, free Wi-Fi, a TV and a fully equipped bathroom. There is also a safe and hairdryer. This room is located on the ground floor.

Twin Room with Extra Bed This modern, air-conditioned room has free Wi-Fi, a TV and a fully equipped bathroom. There is also a safe and hairdryer.

Superior Double Room This spacious, air-conditioned room has free Wi-Fi, a TV and a fully equipped bathroom. There is also a safe and hairdryer.

Guest Reviews
8.4
Very Good
Location
Eurostars Lucentum enjoys a prime location in Alicante, making it an ideal choice for travelers wishing to explore the city on foot. Situated right in the city center, it offers convenience and accessibility to a range of attractions and amenities. The hotel is in close proximity to the Central Market, the Santa Barbara Castle and the beach, all within a short walking distance. Public transportation is easily accessible with a bus stop for the airport just across the street and a tram stop nearby.

Guests frequently highlight the hotel's central positioning, which places them close to various restaurants, bars and shops. The area around the hotel is bustling with life, providing easy access to dining and entertainment options. The port and the seafront are also just a short walk away, allowing for pleasant waterfront strolls.

Overall, the Eurostars Lucentum is praised for its excellent location, which makes it simple for guests to reach all major points of interest in Alicante. The central setting, combined with clean and comfortable rooms, friendly staff and good value for money, ensures a comfortable stay for both short and long visits.

Breakfast
At Eurostars Lucentum, breakfast receives a mixed bag of feedback from guests. On the positive side, many visitors commend the breakfast for its variety, quality and abundance. They frequently describe the morning meal as excellent, fabulous, delicious and very good, highlighting a wide selection of foods, including proteins, fruits and a mixture of sweet and savory options. The breakfast buffet is often described as complete, well-stocked and neatly presented with some guests appreciating the presence of regional products and fresh items. The service at breakfast also garners positive comments with staff being friendly, caring and attentive.

However, some aspects of the breakfast don't quite meet expectations. Criticisms include a lack of fresh vegetables, limited options and repetitive offerings, which can feel monotonous for longer stays. Some guests find the breakfast area in the basement without windows less than ideal, citing a less pleasant environment. Others mention that certain items, like fried or scrambled eggs, did not meet their expectations.

Despite some shortcomings, the breakfast experience generally contributes positively to the overall stay at the hotel with many guests finding it a great start to their day and appreciating the variety and quality of the food offered.

Dinner
Located conveniently close to the city's attractions, Eurostars Lucentum offers a dining experience that has garnered mixed feedback from its guests. While dinner is served even on weekends and the food is reportedly delicious and well-priced, the selection remains limited with only four main courses to choose from. This lack of variety was echoed in several reviews and some guests noted that the dinner options were quite ordinary.

One particular highlight is the cafeteria, where the food has been praised as excellent. However, the overall bar area and ambience received less favorable comments with some guests describing it as very poor and lacking the advertised café and room service options.

For those seeking alternative dining experiences, there are numerous eateries and bars in the vicinity, providing guests with many options to explore.

Breakfast at Eurostars Lucentum has been widely appreciated. Guests enjoyed the varied and complete spread with particular emphasis on the delicious homemade pastries and fresh fruits. The breakfast room's attentiveness to COVID measures was also noted as consistent and reassuring. However, the windowless basement location of the breakfast room was less appealing to some.

In summary, while the hotel's dinner options may leave some guests wanting, the breakfast offers a delightful start to the day and the surrounding area’s abundant restaurants and bars provide ample alternatives for an enjoyable dining experience.

Rooms
The guest rooms at Eurostars Lucentum have received a mixed bag of feedback, but the overall sentiment leans towards positive especially regarding the room size and comfort. Many guests praised the rooms for being spacious, clean and well-maintained with several noting the quality of the beds and the provision of modern amenities such as minibars, coffee machines and fresh linens. The bathrooms received compliments for their size and cleanliness, though a few reviews mentioned they could use some freshening up.

Guests frequently highlighted the good sound insulation and blackout curtains, which contribute to a restful environment, while the large windows in some rooms offer pleasant city views and natural light. Despite the praise, certain reviews did point out that some rooms felt dated and in need of updating. Issues such as low water pressure, difficulties with room keys and occasional noise problems were noted. There were also mentions of missing amenities like seating areas and coffee services in some rooms.

Overall, the room quality at Eurostars Lucentum meets the expectations for a comfortable stay, enhanced by the hotel's central location, making it a convenient choice for travelers interested in exploring Alicante.

Beds
Eurostars Lucentum in Alicante has garnered positive attention particularly for its comfortable beds. Many guests have reported having a restful experience, often highlighting the beds as a standout feature. Words like "comfy", "comfortable" and "very comfortable" frequently appear in reviews, suggesting that most visitors find the beds to be satisfactory for a good night's sleep.

The size of the beds is also a plus for many with descriptions such as "large", "big", "extra-large" and "spacious". These larger beds were especially appreciated by families, as there was enough space to accommodate young children comfortably. Guests also praised the well-maintained and clean bedding, contributing to an overall sense of comfort.

However, a few minor issues did arise. Some guests found the beds to be too firm or hard and occasionally, issues with sagging or lumpy mattresses were noted. Pillow comfort was another point of contention for some with a few guests describing them as too hard or unsuitable to their preference.

In conclusion, while there are occasional critiques regarding firmness and pillow comfort, the general consensus is that Eurostars Lucentum provides a comfortable and restful sleeping experience, largely attributed to its well-sized, clean and well-maintained beds.

Cleanliness
Eurostars Lucentum in Alicante consistently receives high praise for its cleanliness from guests. The hotel’s rooms and shared spaces are described as spotless, well-maintained and cleaned daily. Guests note the spaciousness and comfort of the rooms, often highlighting the large beds and modern facilities. The cleaning staff is frequently commended for their thoroughness and attentiveness. The overall hotel environment, including the common areas and bathrooms, maintains a high standard of hygiene, contributing to a pleasant and comfortable stay. Despite a few mentions of dated furniture and occasional issues with specific rooms, the general consensus is that the cleanliness and meticulous upkeep of the hotel exceed expectations. The excellent location and friendly staff further enhance the appeal, making Eurostars Lucentum a well-regarded choice for travelers prioritizing a clean and tidy hotel experience.

Staff
Eurostars Lucentum is praised for its exceptional staff, often described as friendly, helpful and attentive. Guests frequently highlight the professionalism and competence displayed by the receptionists, who are noted for their prompt and efficient service. The reception staff, including individuals like Sara, Xavier and Victor, are frequently commended for their politeness and willingness to assist, making guests feel welcomed upon arrival and throughout their stay.

The overall service provided by the staff is consistently described as superb with many reviews noting the staff's readiness to meet customer requests and solve problems swiftly. Housekeepers are also recognized for their pleasant demeanor and diligence in maintaining clean rooms with fresh towels.

Furthermore, guests appreciate the personal attention and the courteous nature of all hotel personnel, from those serving at breakfast to those accommodating specific needs. The hotel's welcoming atmosphere is reinforced by the staff's friendliness and the attentive care they provide, ensuring a comfortable and pleasant stay for all visitors.

In summary, the staff at Eurostars Lucentum stands out for their kindness, professionalism and dedication, significantly enhancing the guest experience at this centrally located hotel in Alicante.

Wi-Fi
Despite the pleasant accommodations at Eurostars Lucentum, guests have consistently expressed dissatisfaction with the hotel’s WiFi service. Many found the connection to be slow, unstable and unreliable. Phrases such as "WiFi connection was poor" and "internet access with constant failures" were commonly mentioned. Several guests reported that the WiFi signal was weak and sometimes failed to work in certain rooms or areas of the hotel. Issues included frequent disconnections, very slow speeds and difficulties with logging in.

Some guests did experience a good WiFi connection, noting it was very good or even fast. However, these positive experiences seem to be the exception rather than the rule. Overall, the consensus points to a need for significant improvement in the hotel's internet services to meet the expectations of guests seeking reliable online access during their stay.

Gym
Perched on the 11th floor of Eurostars Lucentum, the gym offers lovely views that enhance the workout experience. This top-floor facility includes pilates options, but some visitors feel the space is somewhat small and could benefit from a wider variety of machines and additional equipment. Despite its compact size, the gym is generally well-received, though a few guests have expressed a desire for more extensive and better-maintained facilities. The gym's operational hours are from 8 AM to 9 PM, which works well for most, although its temporary closure due to COVID restrictions has been a minor inconvenience for some visitors.

Parking
The 'Eurostars Lucentum' receives a mix of feedback focused primarily on its parking situation. While there is no dedicated parking at the hotel itself, guests frequently highlight the proximity of several public parking options. One notable facility is an underground parking garage situated right next to the hotel, making it a convenient choice despite the added cost, typically around 13-14 euros per day. Public street parking is also mentioned as a relatively inexpensive alternative.

However, numerous reviews point out occasional difficulties in finding parking, particularly after 17:00. The process can be further complicated when it comes to unloading luggage due to the lack of a proper drop-off zone. Some guests also mentioned that the valet parking service could be challenging.

Overall, the ease of finding parking varies, but the availability of nearby options does provide a workable solution for visitors staying at the hotel. Despite these challenges, many agree that the parking facilities, though paid and sometimes difficult to access, are conveniently located close to the hotel.

Family
Eurostars Lucentum is recognized for its family-friendly environment, making it an excellent choice for family vacations. Various reviews highlight the junior suites and family rooms as perfect accommodations tailored specifically for families. Many guests found the facilities to be very satisfactory and well-suited to the needs of both adults and children.

The helpful and positive staff stand out, often going above and beyond to assist guests with family-specific needs, whether it’s organizing a triple family room on short notice or providing a baby crib. Clean and children-friendly, the hotel ensures a comfortable stay for families with amenities like spare beds in rooms and occasional parking discounts for larger vehicles or families.

While there are overall positive experiences, occasional organizational hiccups, such as the allocation of family rooms on different floors or not mentioning parking discounts, were noted. However, for family-oriented activities and a pleasant environment, Eurostars Lucentum proves to be a great and reliable option.

Nightlife
Eurostars Lucentum boasts a prime location that offers a blend of convenience and vibrant nightlife. Guests frequently highlight its proximity to a wide array of bars, restaurants and nightclubs, making it an ideal spot for those looking to experience the local entertainment scene. The hotel is also near the beach and the central Mercado tram, further enhancing its accessibility.

Despite its central location, some reviews mention that the surrounding area lacks coziness and street traffic is minimal, providing a relatively quiet environment except for some late-night activity. However, the occasional rave right outside the hotel and the early closing time of the hotel bar might detract from the experience for some visitors.

The variety of nightlife options nearby and the overall excellent location for dining and socializing are appreciated by many. Inside, the rooms are comfortable and clean, ensuring a pleasant stay in the heart of the city's bustling nightlife district.

4 Star
Eurostars Lucentum presents itself as a four-star hotel; however, guest reviews suggest a range of experiences regarding its facilities and services. While some guests praised the hotel for its excellent rooms, cleanliness and European aesthetics, others highlighted discrepancies in the expected standards of a four-star establishment.

The hotel's location and general decor met positive mentions with guests acknowledging it as a comfortable stay with a good price-quality ratio. The selection of breakfast items, including wide varieties of bread, toppings, fruits and cakes, left some guests satisfied.

However, several reviews indicated that the hotel does not fully live up to its four-star rating. Frequent comments pointed out that the elevator service was poor, rooms were lacking in usual four-star accessories and there were instances of missing bathroom items. Additionally, some guests noted that the hotel needed renovation to better meet the category's expectations.

Criticisms also extended to the size of the rooms and the overall service quality, deeming them not up to par for a four-star standard. Some guests expressed disappointment over the absence of a swimming pool, while the breakfast, though adequate, was seen as basic for a hotel of its claimed caliber.

The general sentiment suggests that Eurostars Lucentum offers a decent stay with specific highlights, but also carries room for improvement in several areas to align more closely with the four-star hotel experience that guests anticipate.

Business
Eurostars Lucentum is ideally situated for business travelers, offering unmatched convenience for those arriving via the train station or airport bus and boasting proximity to various local businesses. Though it has a corporate ambiance with limited character, its location is particularly advantageous. The rooms are comfortable, modern and well-suited for professionals needing a restful break after a long day’s work.

The hotel staff are helpful and courteous, readily available to assist with directions or taxi services and check-in is smooth and efficient. Guests appreciate the good value for money, particularly for business-related stays with facilities available upon request. However, intermittent Wi-Fi and occasional shortages of amenities suggest room for improvement.

Despite minor shortcomings, Eurostars Lucentum remains a dependable choice for business travelers seeking a convenient and comfortable stay in the area.

Accessible
Eurostars Lucentum proves to be a commendable option for travelers with disabilities looking for central and accessible accommodation in the city. The hotel is strategically located next to a bus stop and close to a tram stop, making it easily accessible from the airport by bus. The central location allows guests of all ages to navigate effortlessly around important urban spots.

Accessibility features prominently, as all hotel facilities are designed to cater to mobility-impaired guests. Elevators, although a little slow, are available for convenient access to various floors, ensuring that all areas remain reachable for everyone.

While the hotel is generally suitable for disabled users and most facilities are accessible, there have been occasional issues such as staff entering rooms without knocking and potential challenges during peak times, like waiting for elevators. However, these points do not overshadow the overall accessibility and convenience offered by Eurostars Lucentum, making it a reliable choice for travelers seeking comfortable, central lodging with good mobility support.


No, Eurostars Lucentum doesn't have any pool.

No, a spa isn't available at Eurostars Lucentum.

No, Eurostars Lucentum doesn't allow dogs.

No, parking facilities aren't available at Eurostars Lucentum.

Yes, Eurostars Lucentum has a gym.

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