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Summary of reviewsLa City Mercado is highly praised for its exceptional location in the heart of Alicante, making it a top choice for travelers interested in exploring the city with ease. Its proximity to major attractions like the train station, beach, Mercado Central, Santa Barbara Castle, shops, restaurants and tourist sites ensures that guests can conveniently enjoy the vibrant local scene. Despite its central location, the hotel manages to provide a peaceful stay overall, although noise-sensitive individuals might need to be cautious. The easy access to public transport further enhances its appeal for short stays and extended city breaks.
The breakfast offerings at La City Mercado receive predominantly positive feedback. Guests appreciate the variety and quality of the breakfast buffet, which features sweet and savory dishes, fresh produce, homemade yogurt and gluten-free options. The convenience of breakfast service until 12 o'clock and its self-serve buffet style are highlights, although some guests mention wanting more variety and fewer additional charges for certain items. Despite these minor issues, the breakfast is generally considered good value for money and satisfactory.
When it comes to rooms, La City Mercado provides a mixed experience. Positively noted for their cleanliness and modern amenities—including spacious bathrooms, fridges and safes—the rooms are generally comfortable for short stays. However, some guests find the rooms, especially single ones, to be on the smaller side and experience issues with heating, lighting and external noise. Despite these drawbacks, the hotel's cleanliness consistently receives high praise with diligent housekeeping ensuring immaculate conditions throughout the property.
The staff at La City Mercado are frequently highlighted for their friendliness and helpfulness, contributing significantly to a positive guest experience. Reception staff are particularly noted for their efficiency and accommodating nature, while housekeeping is commended for maintaining high cleanliness standards.
Wi-Fi at the hotel has mixed reviews with some guests experiencing weak signals and slow connections, especially on higher floors. However, some guests did report satisfactory internet performance.
Bed comfort receives varied feedback. Many guests find the beds comfortable and appreciate the good pillows. However, some mention that the beds are too hard or small, particularly the single beds, noting that double beds can be prone to rolling apart.
Although some guests feel that La City Mercado aligns more closely with a two-star rather than a three-star hotel due to its basic amenities, the overall value, cleanliness, friendly staff and excellent location make it a solid choice for a comfortable and convenient stay in Alicante. The hotel is especially suitable for short stays with many noting the excellent coffee as an added bonus. Show more
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Business Hotel
This hotel is considered one of the top business hotels in Alicante.
Accessible Hotel
This hotel offers a dedicated accessible room with a walk-in shower, grab bars, a WC with grab bars, a lowered washbasin, and a portable shower chair. It features accessible common areas, an accessible elevator, and adapted entrances. An emergency cord in the bathroom and a higher level toilet are also available for enhanced accessibility.
3-Star Hotel
This hotel is well-regarded for its convenient location. It is close to the city's main attractions and offers comfortable accommodations suitable for both short and extended stays.
Room Types
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Single RoomOffering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Single Room - Disability AccessFeaturing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
La City Mercado boasts an exceptional location in the heart of Alicante, making it a prime choice for travelers looking to explore the city with ease. Positioned on a main road, the hotel is conveniently close to numerous attractions and amenities. Guests have found it ideally placed, just a short walk from key spots such as the train station, the beach and the Mercado Central. The proximity to downtown, shops, restaurants and tourist sites, including the old town and Santa Barbara Castle, makes it a strategic base for sightseeing and enjoying the vibrant local scene.
Despite being in such a central spot, feedback suggests that the hotel manages to provide a peaceful stay, although those particularly sensitive to noise are advised to consider this before booking. The rooms themselves are repeatedly praised for their cleanliness and comfort, complemented by welcoming and professional staff. With easy access to public transport, including the airport bus and a variety of local entertainment and dining options, La City Mercado stands out for its accessibility and convenience, making it highly suitable for both short stays and extended city breaks.
Breakfast
La City Mercado has received mixed feedback regarding its breakfast offerings with the majority of reviews leaning towards the positive. Guests often praise the good quality and variety of the breakfast buffet, describing it as plentiful, versatile and complete. Travelers appreciate the multiple breakfast options available, including sweet and savory dishes, fresh produce, homemade yogurt, gluten-free cereals and the inclusion of coffee and tea for free at the reception.
Some remarks highlight the delicious and healthy breakfast choices with specific mentions of salty items like Iberian ham, local cheese, whole wheat bread, as well as sweet treats. The breakfast service—which continues until 12 o'clock—offers convenience and the buffet style allows guests to serve themselves, although the dining area can be small at times.
However, a few reviews indicate room for improvement. Some guests feel that the breakfast selection can be limited, repetitive and lacking variety with cold cuts and certain savory items sometimes incurring an additional charge. Despite these shortcomings, many guests feel that the breakfast still offers good value for the price, especially given its inclusion in some room rates for only 4 euros. For those seeking high variety and richer options, experiences may vary, but overall, the breakfast at La City Mercado is generally considered satisfactory and beneficial for a comfortable stay.
Rooms
La City Mercado offers a mixed experience, especially when it comes to its rooms. On the positive side, many guests appreciate the cleanliness and comfort of the rooms. Many reviews highlight that the rooms are spacious, modern and well-equipped, featuring amenities such as fridges and safes. Comfort was often noted with mentions of cozy and quiet rooms that are ideal for short stays. The beds are generally comfortable and several reviews appreciated the spacious bathrooms.
However, there are notable drawbacks as well. Many guests found the rooms to be on the smaller side, particularly single rooms, which were often described as tiny. There were recurring complaints about heating issues and lack of light in the rooms, making some spaces feel hot or too dark. External noise from the street and air conditioning units was also a concern for some visitors. Additionally, views from the rooms were not always pleasing with several overlooking inner courtyards or walls rather than scenic sights.
While the rooms cater well to basic needs with cleanliness and essential facilities, they may fall short in terms of space and ambiance for some guests. Overall, La City Mercado appears to be a budget-friendly option in a great location, ideal for those who prioritize modern amenities and cleanliness over room size and views.
Beds
La City Mercado has received mixed reviews regarding its bed comfort. Many guests commended the comfortable beds and good pillows, often emphasizing their satisfaction with the soft mattresses and pillows. Descriptions such as "very comfortable cushions," "super comfortable bed with a safe box," and "extremely comfortable bed" highlight the positive experiences.
However, not all feedback was favorable. Some guests mentioned that the beds were too hard or described them as thin and cheap. The small size of the beds was a common concern, particularly the single beds, which several guests found uncomfortable. There were also remarks about beds being narrow and rolling apart, indicating that double beds were not always securely connected.
Despite these criticisms, many guests still found the beds adequate for short stays, appreciating the clean bedding and duvets. Overall, while La City Mercado's beds are generally comfortable for most, there is room for improvement in the quality and size of some mattresses to ensure a universally pleasant experience.
Cleanliness
La City Mercado is consistently lauded for its exceptional cleanliness, making it a top choice for travelers who value immaculate conditions. Guest reviews highlight the spotless rooms, which are thoroughly cleaned daily with fresh towels provided. The hotel's facilities are described as being in excellent condition, reinforcing a sense of tidiness and order throughout the entire property.
Rooms at La City Mercado are frequently described as clean, comfortable and modern with amenities that include a spacious bathroom, good shower, fridge and safe box. The cleanliness extends to every corner of the hotel, from the common areas to the decor, which is both decent and pleasant.
The housekeeping staff receives high praise for their diligent and accurate cleaning routines, which ensure that the rooms remain in top-notch condition throughout guests' stays. Guests also appreciate the friendly and polite demeanor of the staff, which complements the hotel's commitment to maintaining a pristine environment.
Despite minor issues like damaged grout in the shower or less-than-ideal views from some room windows, the overwhelming feedback underscores a commendable standard of cleanliness. Overall, the hotel’s immaculate condition, coupled with modern facilities and responsive housekeeping, makes La City Mercado a reliable and comfortable choice for discerning travelers.
Staff
Visitors to La City Mercado frequently highlight the hotel's commendable staff. Descriptions such as friendly, helpful and welcoming are recurrent, painting a picture of a team that excels in hospitality. The reception staff, in particular, are often credited with being accommodating and efficient, offering assistance at all times. Housekeeping receives praise for their speed and thoroughness, ensuring clean rooms and a comfortable stay. The bar staff and overall service levels are also noted positively, contributing to a satisfying guest experience. Individual mentions of staff members like Sandro, Nico, Marc and Julia underscore the personalized attention guests receive, enhancing their stay. The courteous and amiable nature of the staff stands out as a key factor in creating a positive and inviting atmosphere at the hotel.
Wi-Fi
Guests at 'La City Mercado' have highlighted mixed experiences regarding the hotel's Wi-Fi. Several reviews mention that the internet connection had its ups and downs with a weak signal particularly noted on higher floors like the sixth. Many found the Wi-Fi slow and intermittent, requiring fixes alongside other amenities. However, there were mentions of an okay or strong Wi-Fi signal in some instances, suggesting variability in the internet quality. Overall, improvements in the consistency and strength of the Wi-Fi would greatly benefit future guests.
3 Star
La City Mercado offers good value for money with a clean environment near the city center, complemented by friendly and attentive staff. However, the amenities are quite basic and some reviewers feel it aligns more closely with a two-star hotel rather than a three-star rating. Guests noted a lack of common three-star hotel features, such as tea-making sets in the rooms. Despite this, the hotel is suitable for a short stay and the coffee served is reported to be quite good.
No, La City Mercado doesn't have any pool.
No, a spa isn't available at La City Mercado.
No, La City Mercado doesn't allow dogs.
No, parking facilities aren't available at La City Mercado.