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Summary of reviews'Carrer Abad Fernández Helguera' is a hotel that presents some appealing attributes alongside notable challenges. One of the key positives is the staff, who consistently receive high praise for their friendliness, helpfulness and prompt communication. The team is recognized for their attentive service and willingness to assist guests, making them a standout feature of the accommodation.
The rooms are another area with mixed reviews. On the positive side, they are spacious with decent amenities, reflecting management's efforts to maintain a pleasant atmosphere. Many guests highlight the comfort of the beds with good mattresses and clean sheets contributing to a restful sleep. However, persistent issues such as unpleasant odors, lack of cleanliness and insufficient soundproofing are frequently noted. The rooms are often described as needing a thorough clean with some guests experiencing problems like a noticeable smell of cigarettes, limited facilities and unlocked doors.
Cleanliness is a recurring concern throughout the hotel, significantly impacting guest experiences. Reports of dirty rooms, bed sheets and shared bathrooms are common with some guests encountering unpleasant odors and even insects. These issues overshadow the few mentions of clean and spacious accommodations.
The location of the hotel is generally viewed negatively. Many guests feel the neighborhood is unsafe, noisy and far from the city center, making it inconvenient for exploring Alicante's main attractions. Despite the proximity to supermarkets and tram access, the overall sentiment is that the location detracts from the appeal of the stay.
In summary, while 'Carrer Abad Fernández Helguera' benefits from a friendly and helpful staff and comfortable beds, the significant issues with cleanliness, neighborhood safety and room maintenance create a mixed experience for guests. Show more
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Categories
Cheap Aparthotel
Aparthotel for Adults Only
Small Aparthotel
Room Types
Economy Double RoomFeaturing free toiletries and bathrobes, this double room includes a shared bathroom with a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The double room features a tea and coffee maker, a dining area, as well as a terrace and a patio. The unit has 1 bed.
Basic Triple Room with Shared BathroomThe fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The triple room provides air conditioning, a tea and coffee maker, a terrace with a quiet street view as well as a shared bathroom featuring a shower. The unit offers 2 beds.
Deluxe Double Room with ShowerMeals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The double room provides air conditioning, a tea and coffee maker, as well as a terrace and a patio. The unit offers 1 bed.
Standard Double Room with Shared BathroomIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The double room features air conditioning, a tea and coffee maker, a terrace with an inner courtyard view as well as a shared bathroom boasting a shower. The unit has 1 bed.
Quadruple Room with Private BathroomOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This quadruple room has air conditioning, a tea and coffee maker, a flat-screen TV and a terrace. The unit has 2 beds.
About Las habitaciones en Alicante
License: A09-2019001517
Guest Reviews
Location
The location of Carrer Abad Fernández Helguera garners notably negative reviews. Many guests describe the neighborhood as dangerous, dirty and unsafe with a significant feeling of insecurity. The area is often mentioned as being far from the city center, making it inconvenient for those looking to explore Alicante's main attractions. Additionally, guests frequently note the neighborhood's noise levels, particularly at night, which can lead to an unpleasant stay. Although there are supermarkets and access to the tram nearby, these amenities do little to overshadow the generally poor impression of the setting. The overall consensus is that the surrounding area significantly detracts from the appeal of the accommodation.
Rooms
At first glance, the rooms at Carrer Abad Fernández Helguera offer a promising stay with some favorable aspects such as good room space, decent amenities and efforts by management to maintain a pleasant atmosphere. The spaciousness is a notable positive, making it suitable for short stays. However, the experience appears to be marred by consistent issues. Various reviews point to unpleasant odors, ranging from smoke to sewage and a noticeable lack of cleanliness with several guests calling for a deep clean of the rooms and bathrooms. Moreover, the walls seem to offer little in terms of soundproofing, leading to disturbances from neighboring guests. There are also reports of limited facilities like a lack of towels, shower gels and hot water and some rooms apparently don't lock properly. For non-smokers, the noticeable smell of cigarettes is a significant downside. Overall, while the room size and management's attempts to create a pleasant environment are commendable, the recurring cleanliness and maintenance issues detract from the overall experience.
Beds
Carrer Abad Fernández Helguera offers a mixed experience when it comes to the beds. Many guests report that the beds are very comfortable with good mattresses and clean sheets. Several reviews highlight the excellent comfort of the beds, enhancing the overall quality of stay. However, there are notable mentions of discomfort for some, citing issues such as noise from the bed frames, dingy sheets and even holes in the beds. These mixed experiences suggest that while some visitors find the beds to be a highlight, others have had less satisfactory encounters.
Cleanliness
The reviews for the hotel at Carrer Abad Fernández Helguera are overwhelmingly critical regarding cleanliness. Guests frequently highlight issues with dirty rooms, bed sheets and shared bathrooms. Numerous mentions of unpleasant odors and visible dirt are common with some citing cockroaches and other insects. Problems extend to malfunctioning bathrooms, which are shared among multiple rooms and sometimes feature mold or cold water issues. While there are rare mentions of clean and spacious shared accommodations, these are vastly outnumbered by reports of unclean facilities, including worn-out and hole-ridden bedding, dirty towels and problematic, shared spaces. Overall, the feedback suggests significant cleanliness concerns that need urgent addressing.
Staff
The staff at 'Carrer Abad Fernández Helguera' hotel receive a lot of positive feedback for their friendliness and helpfulness. Guests particularly appreciated the kind and attentive nature of the hosts and owners, who were consistently described as polite, friendly and quick to respond via WhatsApp. The team, including the management and reception, is recognized for their hospitality and willingness to assist. However, there are some communication challenges noted with language barriers sometimes causing frustration. Despite this, the overall impression of the staff remains overwhelmingly positive, making them a key highlight for many visitors.
No, Las habitaciones en Alicante doesn't have any pool.
No, a spa isn't available at Las habitaciones en Alicante.
No, Las habitaciones en Alicante doesn't allow dogs.
No, parking facilities aren't available at Las habitaciones en Alicante.
No, Las habitaciones en Alicante doesn't have a gym.