Lisbon. Despite mixed reviews on some aspects, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is a truly luxurious experience in a unique, historical location. The hotel's magnificent grounds, beautiful rooms and exemplary service make it a standout choice for those looking to immerse themselves in old-world charm and luxury. The hotel's palace-like atmosphere, combined with its pool and spa facilities, make it a great choice for those looking for an idyllic and indulgent stay. While some guests had minor complaints about certain aspects, overall, it is a fantastic option for those looking for a luxurious and elegant getaway in Lisbon.
JAM Lisbon garners high praise for its prime location, which balances accessibility with tranquility. Situated away from the main tourist crowds yet within walking distance to key landmarks such as LX Factory, Bairro Alto, Chiado and Alfama, visitors appreciate the availability of public transport and electric scooters, making exploration easy. The hotel's waterfront location offers scenic views of the Tejo River, further elevated by a popular rooftop bar providing stunning city and water vistas.
Guests have shared positive feedback on the breakfast experience, often described as sumptuous and varied and well worth the extra cost. The rooftop terrace and coffee offerings enhance the morning meal, complemented by the friendly and professional restaurant staff. Though some feel the breakfast could offer more diverse options and better pricing, the overall sentiment is one of satisfaction.
The dining experience at JAM Lisbon is noteworthy with guests enjoying the high quality and taste of the cuisine. Specific dishes receive special mentions, though the menu’s alternative style and limited options might not suit all preferences. The rooftop bar, while appreciated for its ambiance and views, could benefit from additional food choices.
The rooms at JAM Lisbon are celebrated for their spaciousness, comfort and modern industrial design, making them suitable for families and individual travelers alike. Cleanliness is a standout feature with consistent praise for the neat and well-decorated environment. Some guests miss additional in-room amenities like TVs, fridges and coffee facilities, but the overall comfort and unique design elements, especially the playful bunk beds, leave a positive impression.
Exceptional cleanliness extends beyond the rooms to the entire hotel with many guests commending the immaculate standards maintained throughout the property. While the rooftop pool’s cleanliness could be improved, the hotel's dedication to hygiene is evident, enhancing the guest experience.
Staff at JAM Lisbon are frequently lauded for their friendliness, helpfulness and multilingual capabilities. Their warm and accommodating nature, particularly at reception, ensures guests feel welcomed and well-assisted throughout their stay. Special mentions of individual staff members highlight the exceptional service provided.
The WiFi is largely reliable and fast, contributing to the hotel’s overall positive tech experience. The rooftop pool, despite its smaller size, is a cherished feature, thanks to its heated water and scenic views, making it a great spot for relaxation and family enjoyment.
JAM Lisbon stands out as a family-friendly destination with spacious rooms and kid-friendly features like fun bunk beds and a well-loved pool area. The overall ambiance and family-oriented amenities make it a favorable choice for travelers with children.
Guests find the beds exceptionally comfortable with various options catering to different firmness preferences. Despite occasional critiques, the overall bedding experience is positive, contributing to restful nights.
As a three-star hotel, JAM Lisbon excels in providing clean, comfortable and thoughtfully designed accommodations at great value. Its strategic location, vibrant atmosphere and dedicated staff collectively create a memorable stay for all visitors.
Olissippo Lapa Palace – The Leading Hotels of the World is a luxurious hotel located in an upscale neighborhood that offers breathtaking views of the river from the 6th floor. The hotel is a real oasis in the city, protected from the noise and is great for those who want to be near restaurants, museums and the river with many amenities on offer, including a lovely pool. The breakfast is a highlight for many guests with excellent food quality and selection and top-notch service. The rooms offer exceptional views and spacious living areas with overall cleanliness highly praised. The staff is competent, professional, wonderful, sweet, chatty, friendly, service-oriented, exceptional, efficient, attentive, knowledgeable and top-notch. The spa is a must-visit for anyone looking for a truly relaxing vacation and the pool is stunning and relaxing, set within a beautifully maintained garden. The hotel is a sumptuous base for visitors to enjoy beautiful Lisbon with true 5-star service and facilities and the exceptional level of service will make you feel like royalty. In short, Olissippo Lapa Palace – The Leading Hotels of the World is the definition of luxurious accommodation.
The "Crowne Plaza - Caparica Lisbon" receives largely positive reviews across several categories, resonating well with guests for its quiet and scenic location, excellent breakfast offerings, comfortable rooms and friendly staff.
The hotel's location, perched on a hill, provides breathtaking views over Costa da Caparica and a serene environment ideal for families and those seeking tranquility. Convenient for guests with cars, it's just a 30-minute drive from Lisbon airport with easy access to beaches and the city center. While some guests note the somewhat secluded position necessitating taxis or Ubers for outings, those preferring a peaceful retreat find it ideal.
Breakfast at Crowne Plaza - Caparica Lisbon is frequently praised for its quality and variety, especially the fresh fruits, local products and omelette station. While occasional critiques mention limited options for vegans or repetitive dishes, the majority of guests laud the breakfast as a highlight, describing it as delicious and richly varied.
Dinner experiences are mixed. Many guests appreciate the quality and taste of the dishes, but note that the limited menu options and slow service detract from the dining experience. The restaurant's atmosphere is generally good, though improvements in service speed and pricing are suggested to enhance satisfaction.
Rooms are well-received for their spaciousness, modern decor and comfort, often featuring large balconies with beautiful views. They are typically clean and well-maintained, but some guests mention issues with noise insulation and occasional cleanliness lapses. Nevertheless, the overall feedback emphasizes the rooms' spacious and comfortable nature.
Cleanliness throughout the hotel is widely praised with guests noting the immaculate state of both rooms and common areas. Minor critiques include occasional housekeeping inconsistencies, yet the general sentiment is very positive about the hotel's upkeep.
The staff at Crowne Plaza - Caparica Lisbon receives high marks for their friendliness, professionalism and attentiveness. Guests frequently commend the warm reception and helpful nature of the staff, significantly enhancing their stay. While there are occasional mentions of slower service, the overwhelming consensus is that the staff are exceptional.
The Wi-Fi service presents a mixed experience with some guests enjoying reliable connectivity while others report weak signals and unstable connections, suggesting an area for improvement.
The spa and wellness facilities are a standout feature with many guests lauding the quality of the spa, gym and pool areas. The spa, including facilities like the Turkish bath and sauna, is particularly praised for its excellence and serene atmosphere. The gym is well-equipped and accessible 24 hours, catering to guests' fitness needs.
The hotel's swimming facilities, comprising indoor and outdoor pools, are well-regarded, though the outdoor pool receives mixed reviews due to occasional cleanliness issues. The indoor pool and associated amenities like a pool bar contribute positively to the guests' experience.
Parking is another strong point with guests appreciating the ample availability and convenience of both indoor and outdoor options. Free and easily accessible parking adds significant value for those traveling by car.
Families find the hotel highly accommodating with numerous child-friendly facilities such as a children's playroom and well-equipped family rooms, making it a preferred choice for those traveling with kids.
In conclusion, Crowne Plaza - Caparica Lisbon is popular among guests for its tranquil location, excellent amenities, comfortable accommodations and exceptional staff, despite minor areas for improvement in dining services and Wi-Fi connectivity.
Altis Belem Hotel & Spa is a luxurious 5-star boutique hotel that is located in Belem and overlooks the Tagus River. Every one of its 50 rooms and suites is distinctively decorated and represents a different country that was included in the Portuguese Discoveries of the 15th and 16th centuries. Guests can also enjoy the exquisite restaurant that boasts one Michelin star, as well as the renowned spa facilities which are unique in the entirety of Lisbon. Its prime location in combination with its unique accommodation and premium facilities make this hotel an ideal choice for all guests.
Summary of reviews
Altis Belem Hotel & Spa, a Member of Design Hotels is a luxurious 5-star hotel located in the touristy area of Belem, offering stunning views of the castle and the Tagus River. Guests appreciate the easy access to public transportation and nearby attractions. The hotel's rooms are spacious, stylish and well-equipped with modern amenities, although some guests noted wear and tear on the rooms. The breakfast is a mixed bag with some guests thrilled while others left wanting more. The staff is highly praised for their kindness, helpfulness and professionalism. The spa and pool facilities are exceptional, although some guests had issues with temperature and restricted access for children. Overall, Altis Belem Hotel & Spa, a Member of Design Hotels provides an exceptional and exclusive experience for those seeking a luxurious stay in Portugal.
Palácio do Governador - Lisbon Hotel & Spa enjoys an unparalleled location within Lisbon's historic Belém district, providing guests with easy access to prominent landmarks like the Belém Tower, Jerónimos Monastery and Discoverers Monument. Its serene, picturesque setting by the Tagus River makes it a tranquil haven, despite being slightly removed from the bustling city center. Convenient transportation links, including a nearby tram stop, ensure quick trips into central Lisbon, while nearby amenities such as local cafes, restaurants and supermarkets add to its appeal.
The breakfast service at the hotel is a highlight, often described as excellent, generous and varied. Guests appreciate the quality and range of options, including accommodations for dietary preferences and the option to dine on the terrace by the pool. This, combined with the friendly and attentive breakfast staff, makes for an enjoyable start to the day.
Dining at the hotel's Anfora restaurant receives mixed but generally positive feedback with many guests raving about the delightful and well-prepared dishes. However, some noted issues with limited menu options and occasional slow service. Despite these criticisms, the overall dining experience is regarded as worthwhile.
Room accommodations are lauded for their spaciousness, elegance and comfort with special mentions of historical architectural features and modern amenities. High standards of cleanliness are maintained across rooms and hotel facilities, bolstered by meticulous housekeeping services.
Staff friendliness and professionalism are consistently commended. The team at Palácio do Governador goes beyond to offer helpful, accommodating service, contributing significantly to the hotel's warm and welcoming atmosphere. Individual staff members are frequently acknowledged for their exemplary service, enhancing guests' overall experience.
The hotel’s Wi-Fi service yields mixed reviews with some guests noting strong connectivity while others experience continuous issues, especially in-room. The spa, on the other hand, is a standout feature, offering guests luxurious and well-maintained facilities including a beautiful indoor pool, sauna and exceptional massage services.
The gym facilities receive criticism for being minimal, under-equipped or occasionally under renovation. In contrast, the pool areas, both indoor and outdoor, are praised for their cleanliness, beauty and tranquility, though guests note the outdoor pool can be cold outside peak season. Parking at the hotel is another high point with guests appreciating the secure, spacious underground garage and the convenience of free parking.
Overall, Palácio do Governador - Lisbon Hotel & Spa is celebrated for its luxurious atmosphere, prime location, excellent amenities and exceptional staff, making it a highly recommended choice for travelers seeking a blend of historical charm and modern comfort in Lisbon.
Verride Palácio Santa Catarina is an exceptional hotel that offers luxury accommodations in a prime location in Lisbon. The stunning panoramic views of the city and river from the hotel rooms are impressive. Guests praise the hotel's friendly and attentive staff, delicious breakfast and immaculate cleanliness. The hotel combines old architecture with modern comforts and offers both period and modern rooms. The hotel's attention to detail and exceptional service make guests feel at home. Although there are some minor flaws with room services, cleaning and repairs, the staff more than makes up for it. Overall, Verride Palácio Santa Catarina is a magical and magnificent haven of luxury and one of the best places to stay in Lisbon.