Grand Mildom Hotel
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Summary of reviewsGrand Mildom Hotel in Almaty receives widespread acclaim, especially for its outstanding central location. Situated across from Dostyk Plaza shopping center, it offers easy access to shopping, dining and key landmarks such as Republic Square and metro stations, making it an ideal choice for both tourists and business travelers. Guests appreciate the bustling area filled with cafes and restaurants, complemented by the hotel's modern amenities, cleanliness and responsive staff.
The hotel's breakfast is often praised for its diversity and taste with a wide range of dishes and excellent service, despite some mentions of limited seating and minor issues. Dinner in the cozy restaurant is noted for its delicious cuisine, further highlighted by a rooftop bar and new facilities like a basement indoor pool and spa, though some maintenance aspects like the gym and elevators could improve.
Rooms are a standout feature with spacious, immaculately clean interiors, boasting comfortable beds, modern amenities and splendid views of mountains and cityscapes. The attentive and friendly staff enhance the stay, ensuring a welcoming atmosphere from arrival to departure.
Guests consistently praise the hotel's exceptional cleanliness, citing fresh, well-maintained rooms and diligent cleaning staff. The reliable and fast Wi-Fi also adds to the positive experience, although minor issues like a lack of cellular connection in the spa area were noted.
The indoor pool, open until midnight, is highlighted for its warmth and cleanliness, contributing to a luxurious spa experience. Despite occasional size and maintenance issues, it remains a key feature.
The hotel's beds receive high praise for their comfort and spaciousness, contributing to a restful sleep experience with clean, top-quality linens. While some minor issues were mentioned, the overall sentiment is strongly positive.
As a newly established property, Grand Mildom Hotel offers modern aesthetics and professional service, though there are occasional mentions of it not fully meeting four-star standards in every aspect. Nevertheless, it stands out for its serene environment and commendable amenities.
For business travelers, the hotel provides excellent facilities with a clean, high-quality business center and conference amenities, though some reviews suggest room for improvement in staff professionalism and process efficiency.
Overall, Grand Mildom Hotel is highly recommended for its modern amenities, excellent location and exceptional service, making it a strong choice for both leisure and business travelers seeking a comfortable and enjoyable stay.
Categories
The hotel's breakfast is often praised for its diversity and taste with a wide range of dishes and excellent service, despite some mentions of limited seating and minor issues. Dinner in the cozy restaurant is noted for its delicious cuisine, further highlighted by a rooftop bar and new facilities like a basement indoor pool and spa, though some maintenance aspects like the gym and elevators could improve.
Rooms are a standout feature with spacious, immaculately clean interiors, boasting comfortable beds, modern amenities and splendid views of mountains and cityscapes. The attentive and friendly staff enhance the stay, ensuring a welcoming atmosphere from arrival to departure.
Guests consistently praise the hotel's exceptional cleanliness, citing fresh, well-maintained rooms and diligent cleaning staff. The reliable and fast Wi-Fi also adds to the positive experience, although minor issues like a lack of cellular connection in the spa area were noted.
The indoor pool, open until midnight, is highlighted for its warmth and cleanliness, contributing to a luxurious spa experience. Despite occasional size and maintenance issues, it remains a key feature.
The hotel's beds receive high praise for their comfort and spaciousness, contributing to a restful sleep experience with clean, top-quality linens. While some minor issues were mentioned, the overall sentiment is strongly positive.
As a newly established property, Grand Mildom Hotel offers modern aesthetics and professional service, though there are occasional mentions of it not fully meeting four-star standards in every aspect. Nevertheless, it stands out for its serene environment and commendable amenities.
For business travelers, the hotel provides excellent facilities with a clean, high-quality business center and conference amenities, though some reviews suggest room for improvement in staff professionalism and process efficiency.
Overall, Grand Mildom Hotel is highly recommended for its modern amenities, excellent location and exceptional service, making it a strong choice for both leisure and business travelers seeking a comfortable and enjoyable stay.
Hotel Taking Steps Towards Sustainability
This hotel has stated a commitment to sustainability, aiming to provide a comfortable stay while minimizing its environmental footprint.
Romantic Hotel
This hotel is listed among properties considered suitable for couples. It aims to provide a comfortable environment designed to accommodate guests on a romantic trip.
Hotel with Swimming Pool
The hotel offers a swimming pool, enhancing its appeal for guests seeking relaxation and recreation. The hotel is well-reviewed for its overall quality.
Heated Pool Indoor Pool
Business Hotel
Included in lists of business hotels, this property is expected to offer the necessary amenities and services to support business travelers during their stay in Almaty.
Hotel with Gym
Grand Mildom Hotel offers recreational opportunities including an indoor pool, a hot tub, and a sauna.
Hotel with Heated Pool
This hotel offers an indoor pool, along with a hot tub and sauna, providing multiple options for guests to relax and enjoy water-based amenities.
Hotel for Honeymoon
Hotel with Parking
Small Hotel
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The Grand Mildom Hotel in Almaty consistently receives high praise for its exceptional location. Positioned in the heart of the city, it is conveniently located across from the Dostyk Plaza shopping center, making it ideal for those seeking easy access to shopping, dining and entertainment options. The hotel's proximity to key landmarks like Republic Square, metro stations and the US Embassy makes it an excellent choice for both tourists and business travelers. The bustling area surrounding the hotel offers an array of cafes, restaurants and bars, enhancing the overall convenience. Guests also appreciate the hotel's modern amenities, cleanliness and responsive staff, which complement its central location and make for a comfortable and enjoyable stay.
The breakfast experience at the Grand Mildom Hotel generally garners favorable remarks for its variety and taste. Many guests find the breakfasts to be delicious, diverse and satisfying, describing it as excellent, sumptuous, fantastic and magical. The breakfast options cater to a wide range of tastes and preferences with a rich selection of dishes and luxurious choices of desserts. Good coffee and competent, pleasant staff further enhance the experience.
Despite these positives, some criticism exists regarding the breakfast area, which several guests note is too small and compact, leading to discomfort such as having to sit with strangers or stretch to reach dishes. There are reports of limited seating and queues forming, as well as a lack of certain varieties like alternative milk options and fruits. A few guests also found the breakfast quality to be less impressive, describing it as meager, poor or just decent.
Overall, while there is room for improvement in terms of space and certain offerings, the breakfast at Grand Mildom Hotel is largely appreciated for its quality, variety and excellent service.
The Grand Mildom Hotel offers a charming dining experience that has garnered praise for its very delicious dishes. Guests have enjoyed meals in the cozy restaurant, which is known for its impressive cuisine and cooking that stands out. The restaurant, despite its small size, is described as nice and even includes features like hookah for a more relaxed experience.
In addition to the delightful dining options, the hotel boasts new facilities, including a basement indoor pool and a good spa area, enhancing the overall stay. While the rooftop bar adds to the appeal, there are noted issues with the general maintenance of some facilities such as the gym, pool and elevators. The service has received mixed reviews and there are mentions of a lack of essentials that diminish its four-star hotel rating, making it seem expensive for what is provided.
Despite some shortcomings in maintenance and amenities, the Grand Mildom Hotel is generally considered an excellent new hotel with a delicious breakfast and an excellent restaurant that leaves a lasting impression on its guests.
Grand Mildom Hotel stands out with its spacious and immaculately clean rooms, promising a cozy and comfortable stay. Guests frequently note that the rooms are oversized, new and beautifully designed, boasting modern amenities and splendid views, including stunning panoramas of mountains and cityscapes. The beds are widely regarded as huge and comfortable, contributing to the overall inviting atmosphere of the room.
The hotel's rooms are described as clean, neat and well-maintained with regular and thorough cleaning services ensuring a fresh environment. Equipped with new furniture and stylish decor, the rooms exude a contemporary charm and amenities are well-provided. The presence of large, tidy bathrooms and thoughtfully added touches like comfortable bedding and bathrobes add to the convenience and luxury of the stay.
Furthermore, the hotel staff receives commendation for their assistance and hospitality, enhancing the accommodation experience from the moment of arrival. Guests appreciate the quick and friendly room service, as well as the regular maintenance ensuring a comfortable stay.
However, some reviews mention issues with temperature control, citing examples of rooms being either too cold or too hot. Despite these occasional quirks, the general consensus celebrates the spaciousness, cleanliness and comfort of Grand Mildom Hotel’s rooms, making it a highly recommended choice for travelers seeking a pleasant and restful stay.
The beds at Grand Mildom Hotel receive overwhelmingly positive feedback from guests with repeated mentions of their comfort and spaciousness. Descriptions such as very comfortable, cozy and huge emphasize the quality sleep experience, enhanced by soft mattresses and top-quality bed linens that feel like new. Guests repeatedly note that the beds, including a King size option, are big and comfortable, often accompanied by excellent pillows and overall bedding accessories. Cleanliness and maintenance of the beds also stand out with phrases like clean comfortable beds and excellent bed linens and quality underscoring the attention to detail. Despite one mention of an uncomfortable bed and a lack of provision for a child's bed in one instance, the consensus highlights a restful and enjoyable lodging experience with high praise for the sleeping arrangements.
The Grand Mildom Hotel is often praised for its impressive cleanliness standards. Guests frequently highlight the clean and cozy rooms, often describing them as tidy, fresh and well-maintained. The cleaning staff appear diligent with rooms being reported as thoroughly cleaned daily. Many mention the newness of the hotel, which contributes to the overall clean and fresh ambiance. The hotel premises, including the bathrooms, showers and spa areas, receive high marks for being well-kept and hygienic. Visitors also appreciate the well-maintained rooms, clean linens, towels and clean air. Despite a few minor issues such as inconsistent cleaning schedules and occasional delays in room preparation, the overall impression is overwhelmingly positive. The cleanliness of the Grand Mildom Hotel stands out as a key strength, offering guests a comfortable and pristine environment to enjoy during their stay.
The Grand Mildom Hotel is frequently praised for its remarkable staff, earning accolades for their friendly and welcoming demeanor. Guests consistently comment on the attentive and polite nature of the personnel, whether at the reception, the bar or throughout the hotel. The team's responsiveness and efforts to promptly address issues, including room upgrades and quick resolutions, highlight their commitment to guest satisfaction. Many have also noted the calm and competent attitude of the staff, contributing to a pleasant and serene stay.
In particular, the reception staff were often commended for their hospitality and helpfulness with specific mentions of their ability to handle check-in smoothly and offer useful recommendations. The manager and other key staff members were recognized for their kindness and the hard work they put forth to make the experience seamless for guests. Despite a few isolated incidents of uncooperativeness and confusion, the general sentiment leans heavily positive, underscoring a high standard of service.
Guests have also pointed out the staff’s care and attentiveness with examples of them going out of their way to fulfill requests and ensure comfort. Overall, the Grand Mildom Hotel enjoys a reputation for excellent staff performance, which significantly enhances the overall guest experience.
Grand Mildom Hotel has received numerous commendations for its exceptional Wi-Fi service. Guests have praised the Wi-Fi speed, describing it as excellent and unexpectedly great. Many found the Wi-Fi to be stable and fast, enhancing their overall experience. Additionally, the hotel provides good Wi-Fi consistently throughout the property. Despite the overwhelmingly positive feedback, there were minor mentions of no cellular connection in the spa area. Nonetheless, the positive reviews highlight fast and reliable internet connectivity as a noteworthy aspect of staying at the Grand Mildom Hotel.
The Grand Mildom Hotel boasts an indoor pool that receives high praise for its warmth and cleanliness. Guests particularly noted the luxurious feel of the pool area, which includes a jacuzzi and a steam bath, enhancing the overall spa experience. Many appreciated the pool's depth and size, which is considered decent for an indoor setup and suitable for children. Open until midnight, this spacious pool offers convenience and relaxation late into the evening. The pool's excellent condition and high-quality maintenance further contribute to its appeal. While there were a few mentions of it being small and occasionally dirty, the majority of reviews highlight the pool as a key feature of the hotel's amenities.
The Grand Mildom Hotel, a newly established property, has garnered positive feedback for its modern and beautiful aesthetics. Guests appreciate the high level of service provided by the professional and polite staff, who ensure clean towels and first-class quality across the board. The hotel offers a great location with a quiet atmosphere and stunning views, adding to its appeal.
The facilities, including a well-regarded spa and a continental breakfast, contribute to the upscale experience expected from a four-star hotel. Many guests highlight the excellent overall experience, pointing to the rooms, service and staff being at the highest level.
However, there are mentions that the property occasionally falls short of the expected four-star standards. Some reviews suggest that while the hotel is a solid choice, it may not fully live up to its four-star certification in every aspect. Nonetheless, for those seeking a new and modern hotel with commendable amenities and a serene environment, the Grand Mildom Hotel remains a strong contender.
Situated in a prime location near the Dostyk Plaza Business Center, the Grand Mildom Hotel offers excellent amenities tailored for business travelers. The business center is particularly noted for being clean and of high quality, providing all necessary facilities to conduct successful meetings and conferences. The conference facilities are commendable and efficiently cater to the needs of business guests. Additionally, the hotel management is attentive, as exemplified by their issuance of certificates for interrupted stays. However, some reviews mention that the staff could be more professional and attentive with a need for improvement in handling business processes efficiently. Despite these points, the hotel is highly recommended for those on business trips looking for a reliable stay.
The Grand Mildom Hotel offers an inviting indoor pool that's perfect for families, including specific amenities for children. The pool area is well-maintained, providing guests with clean facilities to enjoy. Complementing the indoor pool, the hotel also features a sauna and hammam, enhancing the overall experience. Guests appreciate the convenience of the pool's extended hours, staying open until midnight. For relaxation and recreation, the pool and its accompanying facilities are considered a notable highlight of the Grand Mildom Hotel.
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Location
Breakfast
Despite these positives, some criticism exists regarding the breakfast area, which several guests note is too small and compact, leading to discomfort such as having to sit with strangers or stretch to reach dishes. There are reports of limited seating and queues forming, as well as a lack of certain varieties like alternative milk options and fruits. A few guests also found the breakfast quality to be less impressive, describing it as meager, poor or just decent.
Overall, while there is room for improvement in terms of space and certain offerings, the breakfast at Grand Mildom Hotel is largely appreciated for its quality, variety and excellent service.
Dinner
In addition to the delightful dining options, the hotel boasts new facilities, including a basement indoor pool and a good spa area, enhancing the overall stay. While the rooftop bar adds to the appeal, there are noted issues with the general maintenance of some facilities such as the gym, pool and elevators. The service has received mixed reviews and there are mentions of a lack of essentials that diminish its four-star hotel rating, making it seem expensive for what is provided.
Despite some shortcomings in maintenance and amenities, the Grand Mildom Hotel is generally considered an excellent new hotel with a delicious breakfast and an excellent restaurant that leaves a lasting impression on its guests.
Rooms
The hotel's rooms are described as clean, neat and well-maintained with regular and thorough cleaning services ensuring a fresh environment. Equipped with new furniture and stylish decor, the rooms exude a contemporary charm and amenities are well-provided. The presence of large, tidy bathrooms and thoughtfully added touches like comfortable bedding and bathrobes add to the convenience and luxury of the stay.
Furthermore, the hotel staff receives commendation for their assistance and hospitality, enhancing the accommodation experience from the moment of arrival. Guests appreciate the quick and friendly room service, as well as the regular maintenance ensuring a comfortable stay.
However, some reviews mention issues with temperature control, citing examples of rooms being either too cold or too hot. Despite these occasional quirks, the general consensus celebrates the spaciousness, cleanliness and comfort of Grand Mildom Hotel’s rooms, making it a highly recommended choice for travelers seeking a pleasant and restful stay.
Beds
Cleanliness
Staff
In particular, the reception staff were often commended for their hospitality and helpfulness with specific mentions of their ability to handle check-in smoothly and offer useful recommendations. The manager and other key staff members were recognized for their kindness and the hard work they put forth to make the experience seamless for guests. Despite a few isolated incidents of uncooperativeness and confusion, the general sentiment leans heavily positive, underscoring a high standard of service.
Guests have also pointed out the staff’s care and attentiveness with examples of them going out of their way to fulfill requests and ensure comfort. Overall, the Grand Mildom Hotel enjoys a reputation for excellent staff performance, which significantly enhances the overall guest experience.
Wi-Fi
Pool
4 Star
The facilities, including a well-regarded spa and a continental breakfast, contribute to the upscale experience expected from a four-star hotel. Many guests highlight the excellent overall experience, pointing to the rooms, service and staff being at the highest level.
However, there are mentions that the property occasionally falls short of the expected four-star standards. Some reviews suggest that while the hotel is a solid choice, it may not fully live up to its four-star certification in every aspect. Nonetheless, for those seeking a new and modern hotel with commendable amenities and a serene environment, the Grand Mildom Hotel remains a strong contender.
Business
Indoor Pool
Yes, Grand Mildom Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Grand Mildom Hotel.
No, Grand Mildom Hotel doesn't allow dogs.
Yes, parking facilities are available at Grand Mildom Hotel.
Yes, Grand Mildom Hotel has a gym.
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