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Summary of reviewsRenion Hotel offers a tranquil and cozy retreat, situated away from the city's hustle and bustle but conveniently close to essential services like shops, restaurants and a supermarket. Its proximity to Almaty Airport and the train station makes it ideal for travelers in transit. While the hotel is 20 minutes from downtown Almaty, its serene setting and good transportation links make it a practical choice for many.
The hotel receives mixed feedback on breakfast, though many appreciate the delicious and diverse offerings. The restaurant serves well-cooked meals with stylish presentation and room service is efficient, offering large portions and reasonable prices. The spacious rooms are noted for their cleanliness, though some areas are in need of renovation. Guests appreciate the quiet environment and effective air conditioning.
Cleanliness is a standout feature with the hotel consistently described as clean and well-maintained. The staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience.
The hotel offers free Wi-Fi, though the quality can be inconsistent. Spa facilities, including a sauna, hammam and pool, are appreciated despite some guests finding the spa area small or mediocre. The gym is generally well-received, offering good quality facilities.
The hotel’s pool, while small, is a nice bonus, particularly when well-maintained. On-site parking is convenient and free, contributing to a hassle-free experience for those arriving by car. Renion Hotel is also family-friendly with amenities like a playground and quiet, spacious rooms catering to families.
Guests find the beds to be mostly comfortable and clean, although some issues with creakiness and firmness were noted. Despite some minor shortcomings, Renion Hotel delivers a commendable experience, especially given its three-star rating, offering solid amenities and an excellent price-quality ratio. Show more
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3-Star Hotel
This hotel provides standard rooms with a minibar, in-room safe, and desk. It is known for its convenient location and essential amenities.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Standard Twin RoomAir-conditioned room with free WiFi and a flat-screen TV.
Breakfasts are included.
Comfort Double RoomOffers a spacious layout.
Breakfasts are included.
SuiteSpacious suite offering separate living/sleeping areas, dressing room, and bathroom with bathtub.
Breakfasts are included.
Standard King RoomThis single room features air conditioning and bathrobe.
Breakfasts are included.
Standard SuiteThis suite's standout feature is the sauna. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as a quiet street view. The unit offers 3 beds.
Comfort Twin RoomGuests will have a special experience as this twin room features a sauna. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Located in a tranquil and cozy area, Renion Hotel offers a peaceful retreat away from the hustle and bustle of the city. This makes it ideal for travelers looking for a quiet environment with the added benefit of proximity to essential services like shops, restaurants and a supermarket. Families will also appreciate the playground right in front of the hotel, though some concerns were noted about its surroundings.
One of the key highlights of Renion Hotel is its convenient access to Almaty Airport, making it a perfect choice for those in transit or needing a short stopover. The hotel is also near the train station, further enhancing its appeal for travelers on the move. Despite being situated away from the central districts and main tourist attractions, the location proves to be relatively convenient with easy access to taxis and good transportation links.
However, guests should be prepared for a longer commute to the city center, which is about 20 minutes away by car. While the hotel’s location may not be the best for exploring downtown Almaty or its primary attractions, its serene setting and proximity to essential services and transportation hubs make it a practical and comfortable choice for many travelers.
Breakfast
Renion Hotel receives mixed reviews regarding its breakfast offerings, but there is an overarching appreciation for the quality and variety. Guests frequently commend the breakfast for being delicious, hearty and diverse. Highlights include a varied buffet with plentiful and fresh choices ranging from porridge and pastries to yogurt, fruits and several types of sausages and cheeses.
There are consistent mentions of the breakfast being tasty and filling with early and generous breakfast boxes available for those with busy schedules. Guests appreciate the freshly prepared items and the stylish presentation of the food. Instances of top-level service and a friendly staff contribute positively to the breakfast experience.
However, not all feedback is glowing. There are occasional critiques regarding the temperature and replenishment of the food with some finding the breakfast cold or the refilling of items slow. A few reviews mention monotonous selections and express a desire for more variety, while others note that the quality can be inconsistent with rare experiences of tasteless or poorly maintained dishes.
Overall, Renion Hotel's breakfast generally satisfies with its wide selection and quality, though there are areas for improvement to ensure a consistently excellent experience for all guests.
Dinner
Renion Hotel offers a satisfying dining experience that caters to a variety of tastes and preferences. The restaurant on the first floor is described as amazing and offers a decent menu that impresses many guests. Diners can enjoy deliciously cooked meals that are stylishly presented by an excellent chef. The dishes are plentiful, reasonably priced and overall of good quality, making it a popular spot for both lunch and dinner.
Room service is notably efficient with orders prepared quickly and delivered promptly. Guests appreciate the large portions and the affordability of the room service options. While one review mentioned the steak and tobacco was not tasty, this seems to be an exception rather than the rule.
The restaurant remains open until midnight, offering flexibility for late diners. Overall, the hotel's dining options, whether at the restaurant or through room service, generally receive positive feedback for their taste, presentation and value.
Rooms
Renion Hotel offers guests spacious and comfortable rooms, perfect for families or groups. The rooms are notably large, comfortably accommodating multiple guests without feeling cramped. Cleanliness is a highlight with many reviews noting that rooms are kept very clean and daily cleaning services ensure a tidy environment throughout your stay. Despite some remarks about old furniture and the need for renovations (which are underway), the general consensus is that the rooms are functional and cozy, providing a fresh and welcoming atmosphere.
The bathrooms follow suit with the same spaciousness as the rooms, although a few have pointed out that not all are in top condition. Guests appreciate the quiet environment and the effective air conditioning, making for a restful stay. The hotel offers additional services and amenities, further enhancing the comfort. While the décor and furnishings in some areas might show their age, the overall experience is positive with a clear focus on space and cleanliness.
Beds
Renion Hotel offers a mixed experience when it comes to their beds. Many guests have praised the hotel for providing clean and comfortable bedding, often remarking on the fresh and crisp linens. The beds are described as big and comfy with some guests particularly appreciating the amazing mattresses and the availability of extra beds upon request.
However, there are some areas in need of improvement. Several reviews mention that the beds can be creaky with some describing them as incredibly noisy. There are also comments about the firmness of the mattresses, which some guests found uncomfortable. The bed linens, while generally clean, did receive occasional criticism for being stained or having holes, indicating a need for better upkeep.
Despite these issues, the overall cleanliness of the beds and the helpfulness of the staff were consistent highlights. Guests looking for a comfortable night's sleep might find variability, but the hotel demonstrates a commitment to addressing their needs with additional bedding options and friendly service.
Cleanliness
Renion Hotel consistently receives high praise for its exceptional cleanliness standards. Guests frequently describe the hotel, rooms and facilities as clean, neat and well-maintained. The cleanliness extends to all areas of the hotel, including the rooms, bathrooms and even the carpets. The hotel staff’s dedication to hygiene is evident with daily cleaning routines ensuring everything stays spotless. Many reviews highlight clean towels, fresh bed linens and clean bathrobes as standard amenities. The hotel environment is described as cozy, comfortable and inviting, reflecting the thorough attention to detail by the housekeeping team. Though a few minor issues like poorly washed dishes and occasional dust in the bathroom were noted, the overall impression remains overwhelmingly positive with guests appreciating the very clean atmosphere and polite cleaning staff.
Staff
Renion Hotel comes highly recommended for its exceptional staff, who are frequently described as friendly, polite and attentive. Guests consistently highlight the warm and welcoming atmosphere created by the hotel's personnel. The front desk and reception staff garner particular praise for being helpful, cooperative and highly professional.
Many visitors appreciate the swift and efficient service provided with issues being resolved quickly and with a smile. The friendliness extends to all levels of staff, including housekeepers and administrators, who are noted for their responsiveness and willingness to assist.
Despite a few isolated complaints about less friendly and occasionally rude staff, the overwhelming sentiment leans towards positive experiences. Guests note the ease of communication and the courteous behavior of the team, which greatly enhances their stay.
Overall, Renion Hotel's staff impresses with their excellent service, making guests feel valued and cared for during their stay.
Wi-Fi
The Wi-Fi experience at Renion Hotel is mixed among guests. Some visitors found the internet to be excellent with stable and good connectivity, especially in rooms where it worked properly and was included in the cost. Positive mentions highlighted the reliability of the connection when it was operational. However, other guests reported issues with poor Wi-Fi range, weak signals and intermittent connectivity problems, making it difficult to work at times. Despite some guests experiencing slow or unavailable internet, there were also instances where Wi-Fi was functioning adequately and meeting their needs. Overall, while the hotel provides internet access, the quality and reliability of the service appear to vary.
Spa
The spa facilities at Renion Hotel receive mixed reviews from guests. On the positive side, many appreciate the complimentary access to the sauna, hammam and pool as part of the room rate, making it a convenient option for leisure. The sauna and hammam are frequently highlighted as excellent features, adding a touch of relaxation and rejuvenation to the stay. Guests also commend the steam room and the overall availability of various spa amenities with no additional charges for using these facilities.
However, there are some reservations noted. Some guests find the spa area to be less than ideal, describing it as small or mediocre. The convenience of the spa’s location within the hotel is also a point of contention for a few visitors. Despite these critiques, the inclusion of a spa, sauna, gym and pool overall contributes to a well-rounded experience, especially when paired with the hotel’s delicious breakfast options.
Gym
The Renion Hotel offers a fitness center that is included in the room rate, providing guests with convenient access to gym facilities at no additional cost. Though some reviews mention a less favorable experience, particularly noting a non-functional fitness club, the overall sentiment is positive, highlighting the good quality of the gym and its integration with a nice spa area. The gym amenities cater to those seeking to maintain their fitness routine during their stay, making it a valuable feature of the hotel. Despite the mixed feedback, the inclusion of the gym as part of the room rate adds value for guests who prioritize fitness and wellness.
Pool
The Renion Hotel offers a range of amenities, including a mini-swimming pool and sauna, which are included in the price of the stay. Guests appreciated the availability of the sauna and swimming pool, although it was frequently noted that the pool is quite small. Some reviews mentioned that the pool was clean and warm, contributing positively to the guest experience, while others highlighted occasions when the pool and sauna were not in working order. The inclusion of these facilities, especially when functioning well, is seen as a nice bonus for guests. Additionally, a few mention a second pool, adding to the variety of amenities available. Overall, despite the pool's small size, it is generally seen as a good facility enhancing the stay at Renion Hotel.
Parking
The parking situation at Renion Hotel receives positive feedback from guests, who highlight its convenience and accessibility. The presence of an on-site parking area is a major benefit, making it easy for travelers to park their cars without any hassle. Guests appreciate that parking is free, adding an extra layer of convenience to their stay. The overall ease of parking at Renion Hotel, facilitated by helpful bellboys, ensures a smooth and stress-free experience for those arriving by car.
Family
Renion Hotel is an ideal destination for families looking to enjoy a comfortable and relaxing vacation together. The hotel offers a range of family-friendly amenities, including a playground and a small park situated right in front of the property. The courtyard is especially convenient for children, providing ample space for them to play safely. Families can expect to find comfortable and well-suited rooms, perfect for stays of any length.
Despite the presence of young children, the hotel maintains a quiet atmosphere, making it a great option for those seeking tranquility. The greenhouse is particularly popular among the kids, capturing their interest and imagination. Overall, Renion Hotel offers a welcoming environment, ensuring that families, including those with very active children, have an enjoyable stay.
3 Star
Renion Hotel is recognized as a commendable choice for travelers seeking a good hotel experience under a three-star rating. Guests consistently note that the hotel offers solid amenities with large, well-equipped rooms that are perfect for a few days' stay. The cozy ambiance contributes to a comfortable visit and the establishment is particularly noted for its excellent price-quality ratio. Renion Hotel stands out for its affordability, especially when compared to other hotels providing bed & breakfast services.
Despite some feedback indicating that the hotel may be somewhat run down, the majority of visitors find the quality of service and facilities to correspond well to its star rating. Overall, Renion Hotel manages to meet and often exceed the expectations typically associated with a three-star hotel, making it a reliable and budget-friendly choice for travelers.
Yes, Renion Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Renion Hotel.
No, Renion Hotel doesn't allow dogs.
No, parking facilities aren't available at Renion Hotel.