Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsNestled in the picturesque Ile-Alatau National Park, Sunkar Hotel is renowned for its serene and convenient location, offering guests breathtaking mountain views and fresh air. The setting allows for activities such as hiking and bird-watching, coupled with the ease of access to the bustling city via regular bus service, making it a perfect retreat for relaxation and outdoor adventures alike.
The hotel's restaurant garners consistent praise for its delightful dinners, featuring delicious and reasonably priced dishes in a cozy and convenient setting. Guests appreciate the ample variety and portions with room service enhancing the overall dining experience. Polite staff members further contribute to the enjoyment of meals, ensuring a delightful culinary experience at good value.
Accommodation at Sunkar Hotel is generally well-received with rooms being clean, cozy and comfortable. Some rooms boast spaciousness and additional perks, such as balconies and essential amenities. However, feedback does indicate some variability in quality with occasional issues such as sand or dirt on the floors, shower problems and the absence of air conditioning or refrigerators in certain rooms. Despite these areas for improvement, the rooms are satisfactory for short stays.
Cleanliness is a notable strength of Sunkar Hotel with many guests admiring the tidy and well-maintained rooms, clean sheets and fresh towels. Though some reviews suggest that room floors could use extra attention, the overall impression is of a clean and inviting accommodation.
The staff at Sunkar Hotel is commended for their warm hospitality and friendliness. Named individuals, such as waiter Adil and administrator Julia, receive special mentions for their helpfulness. Positive interactions with staff, including the welcoming attitude of Valentin, contribute to a pleasant stay, despite occasional less warm greetings.
Beds at Sunkar Hotel receive commendable praise for their comfort with guests noting the large, accommodating beds and comfortable mattresses. While some mention squeaking beds and worn-out mattresses, the overall impression remains favorable. However, it is noted that sometimes there is inadequate bedding, such as only one duvet cover for two people.
Overall, Sunkar Hotel offers a tranquil and convenient retreat with delightful dining, comfortable accommodations and warm staff, making it a pleasant choice for both relaxation and adventure. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Standard Double RoomThis double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Triple RoomThis triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Quadruple RoomThis quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Suite with Mountain ViewFeaturing a private entrance, this suite also consists of 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with garden views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the picturesque embrace of the Ile-Alatau National Park, Sunkar Hotel boasts an enviable location that resonates with both tranquility and convenience. Situated in a quiet area close to the mountains, the hotel offers breathtaking mountain views and fresh air, making it a perfect retreat from the city hustle. The serene setting allows guests to enjoy activities like hiking and bird-watching with the benefit of a nearby swimming pool available in summer.
The hotel is right at the entrance of Ile-Alatau Park and near the Big Almaty Lake, providing easy access to some of the region's most stunning natural attractions. Despite its proximity to nature, the hotel is conveniently reachable by a regular city bus service, ensuring that the bustling city is never too far away. This unique blend of seclusion and accessibility positions Sunkar Hotel as an ideal spot for relaxation and outdoor adventures alike.
Dinner
Sunkar Hotel's restaurant receives consistent praise for its dinner offerings. Guests repeatedly highlight the delicious food and reasonable prices. The restaurant is described as convenient and cozy with ample praise for its variety of tasty dishes and good portion sizes. Reviewers have had no complaints about any of the dishes they've sampled, further emphasizing the quality and satisfaction with the meals. In addition, the option of room service adds to the convenience, while the polite staff further enhances the dining experience. Whether dining in the cozy cafe or ordering to the room, guests can expect a delightful culinary experience at a good value.
Rooms
Sunkar Hotel offers a range of room accommodations that generally impress with their cleanliness and comfort. Guests frequently mention the rooms as being clean and cozy, contributing to a comfortable stay. Some rooms are described as spacious with the large four-bed rooms being particularly highlighted for their size, suitable even for groups. While not all rooms are suites, some do feature added perks such as a balcony and essential amenities, including a hairdryer.
However, feedback does indicate some variability in room conditions. While many rooms are praised for their spaciousness and cleanliness, there are reports of issues in a few instances, such as sand or dirt on the floor, problems with the shower and a lack of air conditioning or refrigerators in certain rooms. Additionally, some rooms are described as tired or shabby and in at least one case, a room had a window looking out into a hotel corridor, which might affect privacy and natural light.
Overall, Sunkar Hotel's rooms seem to provide a satisfactory experience, especially for short stays, despite noting some areas for improvement in maintenance and amenities.
Beds
Sunkar Hotel receives commendable praise for its beds, noted frequently for their comfort. Guests highlight the accommodating and large beds with very comfortable mattresses. While some reviews mention issues such as a squeaking bed and worn-out mattresses, the overall impression remains positive regarding the bed comfort. However, it is mentioned that there was sometimes a lack of adequate bedding with only one duvet cover provided for two people. Despite these occasional drawbacks, the comfort of the beds at Sunkar Hotel leaves a generally favorable impression.
Cleanliness
Sunkar Hotel generally receives positive feedback regarding cleanliness with many guests highlighting clean and cozy rooms. The sheets are noted to be clean and fresh towels and bathrobes are provided. Guests appreciate the clean air in the rooms and often comment that everything feels tidy and well-maintained. However, a few reviews mention that the room floors could use extra attention and some guests experienced issues with the rooms not being completely cleaned upon arrival. Despite these minor concerns, the overall impression is one of a clean and inviting accommodation.
Staff
The staff at Sunkar Hotel is noted for their warm hospitality and friendliness. Many guests have highlighted the helpfulness of individuals such as waiter Adil and administrator Julia. Several reviews mention the positive interactions with staff members, including the welcoming attitude of Valentin. Despite some comments about less warm greetings and occasional confrontations, the overall impression remains that the team at Sunkar Hotel is generally wonderful and friendly.
Yes, Sunkar Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Sunkar Hotel.
No, Sunkar Hotel doesn't allow dogs.
Yes, parking facilities are available at Sunkar Hotel.