Small Hotels, Resorts, Hostels, Chalets in Altus UT

Comfort Inn & Suites Salt Lake City I-80 I-15 Downtown

14.4 mi from Altus

Hotel in Salt Lake City UT

8.2

Very Good

From $103

$

+7

Info

Summary of reviews

Summarized by AI

The Comfort Inn & Suites Salt Lake City I-80 I-15 Downtown benefits from a strategic location, praised for its proximity to major highways, downtown areas and various facilities such as EV charging stations, bus stops and coffee shops. Guests appreciate the easy access to local attractions and destinations, making it a convenient base for travelers.

Guests note several positives about their stays, especially regarding the friendliness and helpfulness of much of the staff. Many front desk employees and housekeeping staff garnered praise for their customer service, ensuring a pleasant reception and efficient check-in process. There’s also a noteworthy mention of the hotel being dog-friendly with a dog park nearby enhancing the experience for pet owners.

However, despite these positive remarks, there are significant areas for improvement. The breakfast offering is notably inadequate, often limited to a grab-and-go bag with minimal contents, leading to guest disappointment. Cleanliness issues were frequently reported with many guests highlighting unclean rooms, filthy carpets and general neglect in housekeeping. The WiFi service received mixed reviews, working well for some but being unreliable for others, particularly on higher floors.

The overall value is considered decent in relation to the price with some rooms being spacious and comfortable. Nonetheless, the hotel often suffers from maintenance problems, including outdated furniture, malfunctioning amenities and non-operational pool and jacuzzi facilities. Beds received mixed feedback with mentions of both comfort and issues such as sagging mattresses or worn-out springs.

In summary, while the Comfort Inn & Suites Salt Lake City I-80 I-15 Downtown provides good customer service and a convenient location for travelers, it faces substantial criticism regarding cleanliness, breakfast options and facility maintenance. Potential guests should weigh these factors when considering a stay.

Categories

Small

Free Wi-Fi

Rooms with Jacuzzi / Hot-Tub

Metropolitan Inn Downtown Salt Lake City

14.5 mi from Altus

Hotel in Salt Lake City UT

6.0

Rated

From $72

$

+3

Info

Summary of reviews

Summarized by AI

The Metropolitan Inn Downtown Salt Lake City is highly praised for its central location, providing guests with convenient access to major attractions, stores and restaurants, making it an ideal choice for both sightseeing and business purposes. The hotel's close proximity to public transportation, including the light rail, adds to its appeal and the availability of free parking enhances convenience. Despite some concerns about the surrounding area, the location remains a standout feature, offering affordability alongside accessibility.

Guests often highlight the comfort and cleanliness of the rooms with many appreciating the spaciousness and comfortable beds. Although the age of the hotel is evident in some areas with dated furniture and occasional maintenance issues, the overall room quality is satisfactory for budget-conscious travelers. The daily room servicing and efforts to maintain cleanliness contribute to a pleasant stay.

The staff at Metropolitan Inn Downtown Salt Lake City receive considerable praise for their friendliness and professionalism. The front desk team is noted for their polite and accommodating nature, reinforcing a welcoming atmosphere. Housekeeping staff are commended for their kindness and honesty, further enhancing guest satisfaction. Despite isolated incidents of less favorable staff interactions, the majority of reviews suggest a positive impression of the hotel's personnel.

Family travelers find the hotel to offer good value for money, especially with room setups that can comfortably accommodate children. However, some cleanliness issues in public areas and general wear and tear are noted, which may affect the overall family experience.

While the comfort and cleanliness of the beds are consistently praised, the absence of breakfast options might be a disappointment for some guests. The hotel does not provide breakfast despite some previous advertisements and only coffee and tea are available in the morning.

Accessibility is generally well-regarded with functional elevators and excellent location near public transport and city attractions. Some guests mentioned occasional elevator malfunctions, but overall, the hotel offers a convenient environment for guests with mobility issues.

In summary, the Metropolitan Inn Downtown Salt Lake City provides an excellent location, comfortable accommodations and a friendly staff, making it a practical and affordable option for travelers looking to explore the city. However, potential guests should be aware of certain amenities like breakfast and occasional maintenance issues while planning their stay.

Categories

Small

Family

Nightlife