Hacienda Panoaya is a highly appealing destination, noted for its exceptional location that offers breathtaking views of the Iztaccihuatl and Popocatépetl volcanoes. The hacienda is praised for its strategic proximity to attractions like the Popocatepetl National Park and the convenience it offers for eco-tourism and mountain excursions, making it ideal for nature lovers and families seeking a peaceful escape.
The breakfasts at Hacienda Panoaya are generally well-received, particularly the buffet which is lauded for its rich variety and quality, with fresh ingredients from the hotel's own garden. Although breakfast does not come standard with the room rate and begins service at a later time, it is often seen as worth the upgrade. Dinner options might seem constrained as the restaurant closes early, but standout dishes like the "Chiles en Nogada" receive special mentions.
Accommodations are recognized for their stunning views and cleanliness, with the rooms being spacious and featuring charming elements such as fireplaces. While some guests suggest improvements for the beds, the overall experience is enhanced by the friendly and efficient service provided by the staff. Cleanliness throughout the property is consistently highlighted, contributing to a rejuvenating setting complemented by beautifully maintained gardens.
The staff at Hacienda Panoaya are celebrated for their warm and attentive service across the property, although a few isolated reviews note variance in individual interactions. Families, in particular, find the hacienda a welcoming place due to the range of activities available for children and the inclusive facilities that allow for a fully-engaging family experience.
The pool receives mixed reviews, with some guests enjoying the heated water while others find it too cold, and there's occasional feedback about needing better maintenance. Despite this, it remains a significant feature, especially appreciated when conditions are favorable.
Overall, Hacienda Panoaya is recommended as a memorable destination, perfectly balancing relaxation and adventure, especially for those wishing to explore the natural beauty of the region in a family-friendly environment.
Dorados Conventions & Resort enjoys praise for its prime location, strategically positioned across from Six Flags and close to various attractions, making it a great choice for both relaxation and adventure. Guests appreciate the convenience of nearby venues and the appealing common areas and restaurant within the resort, all contributing to a fulfilling experience. The location stands out as a major positive aspect, offering easy access to entertainment options and enhancing the overall appeal of the resort.
The pool facilities at Dorados receive commendation for their variety and well-maintained conditions, with the consistently warm temperature being a highlight. These aquatic amenities add dimension to the resort's recreational offerings, providing numerous opportunities for guests to enjoy active relaxation. Despite occasional mentions of maintenance needs, the pools are a beloved feature, adding significantly to the resort's attractiveness.
Guests also often commend the friendly and courteous staff, particularly the security team, who provide attentive service and foster a welcoming atmosphere. Though some report slow reception service and mixed experiences at the restaurant, the overall friendliness and accommodating nature of the staff remain a key strength, contributing to positive guest interactions.
While the resort features promise elsewhere, the accommodations seem to require improvement. The rooms are frequently described as small and cramped, with issues such as hard beds and inadequate lighting affecting guests' comfort. Problems with cleanliness, room maintenance, and lack of amenities like Internet and air conditioning detract from the experience. Although some areas of the resort are clean and well-kept, inconsistencies in housekeeping, especially in certain public areas, suggest room for enhancement.
In summary, Dorados Conventions & Resort shines in terms of location, pool offerings, and staff friendliness, making it a desirable destination. However, refining the room amenities and addressing cleanliness discrepancies could significantly enhance the overall guest experience.
Hostal de la Luz - Spa Holistic Resort earns praise for its tranquil location surrounded by stunning views of the Quetzalcoatl mountain range and Tepizteco. This serene environment fosters relaxation and a strong connection with nature, bolstered by the hotel's holistic approach and various therapeutic services. The peaceful atmosphere is further complemented by the well-maintained facilities, such as loungers and a restaurant with spectacular vistas.
Guests have mixed feelings about the breakfast with many appreciating its taste and variety. However, there are frequent complaints about the lack of clarity regarding breakfast inclusion in reservations and its late start time of 8:30 am, which affects morning activities. The dinner experience often receives high marks for its delicious and varied dishes, although some guests find the food quality inconsistent and portions expensive. There is also feedback calling for more variety in dining options.
The rooms provide a comfortable and clean experience for many guests, highlighted by stunning views and the serene surroundings. Nonetheless, the decor is noted as outdated and there are repeated concerns about maintenance issues and cleanliness. Some guests report problems with room readiness, noise and an overall need for refurbishment.
Cleanliness across the resort is a recurring concern with reports of poorly maintained pools and common areas. Issues such as dirty towels, unpleasant odors and insects in rooms significantly detract from the guest experience, despite the generally positive reviews of the attentive and exceptional staff. The staff's friendliness and dedication are often highlighted, enhancing the guest experience despite occasional service lapses in pool and dining areas.
The resort's Wi-Fi is available only in specific areas like the reception and dining area, aligning with its emphasis on relaxation and a digital detox. While this approach is appreciated by those looking to disconnect, it poses challenges for guests needing constant internet access.
The spa receives high praise for its incredible massages and holistic treatments, contributing notably to the resort's relaxing vibe. However, the spa also faces critique regarding maintenance, cleanliness and high prices. Similarly, the pool area garners mixed reviews. The heated pool is praised, but concerns about cleanliness, maintenance and limited sun loungers are common.
Bed comfort varies considerably with some guests enjoying very comfortable beds, while others find them too hard or worn out. This inconsistency is significant given the resort's spa designation and price point.
In summary, Hostal de la Luz - Spa Holistic Resort offers a tranquil escape with stunning natural beauty, excellent staff and relaxing spa services, but could benefit from improvements in cleanliness, room maintenance and consistency in dining and bedding quality to fully meet guest expectations.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 71 hotels in and around Amecameca de Juarez