Amparo-22.70121600,
-46.76542300,
Praça Monsenhor João Baptista Lisboa 33(Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsGrande Hotel Amparo receives high praise for its excellent central location, which provides easy access to shops, restaurants, bars and historic sites. Visitors commend the convenience of being in the heart of the city with many enjoying picturesque views from rooms overlooking the main square near the church.
The hotel offers clean and comfortable accommodations that guests find to be good value for money. Reviews often highlight the comfortable beds with good quality mattresses and clean linens, which contribute to a restful sleep. The rooms are noted for their spaciousness and cleanliness, despite the hotel showing signs of age and currently undergoing renovations. The newly renovated bathrooms with very hot showers and a pleasant cleaning smell, add to the comfort.
The staff at Grande Hotel Amparo is a standout feature, frequently praised for their attentiveness, friendliness and exceptional service. Many reviews highlight the politeness and helpfulness of the entire team, including specific mentions of individuals who made a significant positive impact.
Breakfast at the hotel receives mixed reviews. While many guests find the offerings simple but tasty with fresh and homemade items like cakes, others feel the breakfast lacks variety and options, particularly with fruits and cold items. Issues like items running out before the end of service and the need for quicker restocking are mentioned. Despite this, the friendly service during breakfast leaves a positive impression on many.
Cleanliness is a strong point for Grande Hotel Amparo with guests consistently noting the impeccable cleaning service, clean bathrooms, fresh bedding and overall well-maintained environment. This level of cleanliness, combined with the quality service and central location, enhances the overall experience and value for money.
In summary, Grande Hotel Amparo is highly regarded for its combination of central location, comfort, exceptional cleanliness and excellent customer service, making it an attractive choice for travelers looking to explore the charm of the city center. Show more
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Family Friendly Hotel
Room Types
Standard Double RoomThe double room offers air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Twin RoomThe twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower. This twin room provides a wardrobe, a flat-screen TV and city views. The unit has 2 beds.
Quadruple Room with Shared BathroomThe quadruple room offers air conditioning and a minibar, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.
Deluxe RoomThe double room offers a sofa, as well as a private bathroom boasting a shower. The spacious air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.
Single RoomThis single room has air conditioning, a wardrobe and a flat-screen TV.
Guest Reviews
8.1
Very Good
Location
Grande Hotel Amparo boasts an excellent location in the heart of the city, offering easy access to an array of shops, restaurants, bars and historic sites. Guests consistently praise the convenience of its central position, describing it as perfect and superb for walking around and exploring the beautiful architecture and restored houses of the old center. The hotel sits right in the main square, near the church, providing picturesque views from some of the rooms.
Visitors appreciate the clean and comfortable accommodations, noting the good value for money. The attentive and friendly staff contribute significantly to the overall positive experience, offering exceptional service that enhances the stay. Guests also highlight the quality of the breakfast, enjoying the variety and flavor each morning in a welcoming environment.
Overall, Grande Hotel Amparo is well-regarded for its combination of comfort, convenience and excellent customer service, making it a top choice for travelers looking to immerse themselves in the charm of the city center.
Breakfast
Grande Hotel Amparo's breakfast offerings have received mixed reviews from guests. Many guests appreciated the breakfast for being simple but well-made, well-prepared and tasty. Some described it as satisfactory, good or even very good, often highlighting fresh and homemade items such as cakes. The friendliness and helpfulness of the staff were often praised, adding a positive note to the breakfast experience.
However, several guests found the breakfast lacking in variety and options, particularly in terms of fruits and cold items. Issues such as items running out before the end of service, cold and hard scrambled eggs and lukewarm coffee were also pointed out. Additionally, the need for quicker restocking of items was mentioned.
While some guests found the breakfast to be sufficient and acceptable for daily needs, others were less satisfied, describing it as weak or disappointing. The hotel’s great location and comfortable rooms were often highlighted, though, suggesting that the overall stay might still be positive despite the varied breakfast experience.
Rooms
Grande Hotel Amparo offers a mix of spacious and cozy rooms that generally provide good comfort and cleanliness. Guests frequently mention the benefits of comfortable beds, good mattresses and clean linens, ensuring a decent night's sleep. The rooms often have good sizes, comfortably accommodating couples and their luggage with some even offering two separate areas.
The bathrooms in the hotel have been recently renovated, boasting very hot showers and a pleasant cleaning smell. Although the hotel overall shows signs of age and is currently undergoing renovations, guests still appreciate its cleanliness and the friendly, accommodating staff.
However, some reviews indicate areas for improvement, such as issues with old fixtures, non-functional outlets and windows that wouldn't open. Despite its age, the hotel’s central location near restaurants is frequently highlighted as a positive aspect for visitors.
In conclusion, while Grande Hotel Amparo requires updates and maintenance, it offers a comfortable and clean stay with friendly service, making it a viable option for travelers seeking good value for their stay.
Beds
Grande Hotel Amparo offers a consistently comfortable sleeping experience with guests highlighting the quality of the mattresses and the soft, excellent pillows. Reviews frequently mention that the beds are very comfortable with several guests noting the addition of new mattresses and clean linens. The combination of good quality bedding and spacious rooms contributes to a restful stay. While one guest found the bed to be a bit hard, the majority appreciate the firmness and comfort provided. Cleanliness and friendly staff are also positively noted, adding to the overall appeal of the hotel.
Cleanliness
Grand Hotel Amparo has garnered praise for its exceptional cleanliness and well-maintained environment. Guests have highlighted the impeccable cleaning service, noting the clean bathroom, fresh bedding and clean, spacious rooms. The hotel's cleanliness extends to its organized facilities, ensuring a tidy and pleasant stay for visitors. Despite its age, the hotel remains very clean with excellent housekeeping contributing to the overall comfort. The bed quality, clean towels and bedding add to the sense of a well-kept environment. Although there are minor suggestions for improvement, such as better shower heating and pressure, guests largely agree that the cleanliness leaves a positive impression. The combination of cleanliness, location near the Amparo Cathedral and quality service provides great value for money, making it a favorable choice for travelers.
Staff
The staff at Grande Hotel Amparo stands out for their attentiveness and helpfulness, contributing significantly to the overall guest experience. Many reviews highlight the team's friendliness, politeness and excellent service, from the reception to the cleaning and kitchen staff. Despite some negative first impressions, the hospitality and kindness, particularly specific mentions like Jasmine, leave a positive impact on visitors. Guests repeatedly note that the employees are well-mannered, super helpful and make an effort to ensure all needs are met during their stay. Additionally, the hotel is praised for its great organization, cleanliness and excellent breakfast offerings, further complemented by the courteous service of the staff. Overall, the dedication and professionalism of the team at Grande Hotel Amparo create a welcoming and pleasant environment for travelers.
No, Grande Hotel Amparo doesn't have any pool.
No, a spa isn't available at Grande Hotel Amparo.
No, Grande Hotel Amparo doesn't allow dogs.
No, parking facilities aren't available at Grande Hotel Amparo.