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Summary of reviewsDiouf Al Maqam Hotel 4 in Mecca is highly regarded for its strategic location, especially its proximity to the Masjid al-Haram. Guests frequently praise the hotel's easy accessibility to the holy site facilitated by the reliable and round-the-clock shuttle service, which mitigates concerns about its distance from the Haram. The surrounding area offers an abundance of eateries and shops, enhancing the convenience for visitors. Despite some navigation challenges and the absence of dedicated parking, the hotel's location remains appealing due to its accessibility and vicinity to essential services.
The hotel stands out for its commendable cleanliness and well-managed accommodations. Rooms are consistently described as spacious, neat, and comfortable, providing a tranquil environment that caters especially well to families. Efficient air conditioning and clean bathrooms further contribute to a pleasant stay. Although there's occasional feedback about the comfort of beds and outdated furniture, the positive remarks about room cleanliness and space largely overshadow these concerns.
Diouf Al Maqam Hotel's staff receives considerable acclaim for their professionalism and friendly demeanor. They are appreciated for efficient services at reception and their readiness to assist guests, smoothing issues like language barriers with remarkable customer service. Specific staff members are noted for their exceptional hospitality, which significantly enhances the guest experience.
While breakfast offerings are highlighted as an area for improvement, with many guests desiring complimentary or better organized meal options, other amenities like free Wi-Fi receive mixed reviews. Some find the internet connection satisfactory, while others experience inconsistency, mainly depending on room location.
Overall, Diouf Al Maqam Hotel 4 delivers exceptional service, cleanliness, and affordability, making it an excellent choice for travelers, especially those visiting for spiritual purposes like Umrah. Its strategic positioning and value for money earn it a positive reception from guests seeking a comfortable and accessible stay in Mecca. Show more
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Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
3-Star Hotel
Room Types
Triple Room with Private BathroomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. Featuring a balcony with city views, this triple room also offers air conditioning and a flat-screen TV. The unit offers 3 beds.
Quadruple Room with Private BathroomFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. Boasting a terrace with city views, this quadruple room also features air conditioning and a flat-screen TV.
One-Bedroom ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a bath and a shower. The apartment provides a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as garden views. The unit offers 5 beds.
Two-Bedroom Standard ApartmentThis apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned apartment offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as mountain views. The unit offers 5 beds.
About Diouf Al Maqam Hotel 4
License: 10007473
Guest Reviews
Location
Diouf Al Maqam Hotel, a four-star establishment in Mecca, garners attention for its advantageous location in relation to the Masjid al-Haram. Guest reviews frequently highlight the proximity of the hotel to the Grand Mosque, with many commenting on the easy accessibility facilitated by a reliable shuttle service. This convenient transportation system operates around the clock, ensuring smooth travel to and from the holy site. Despite some remarks about its distance from the Haram being considerable, the complimentary bus service manages to mitigate such concerns, making the location suitable for visitors.
The hotel's cleanliness and the professionalism of the staff further enhance the guest experience, with many appreciating the commendable service and hospitality at the reception. The surroundings offer an abundance of eateries and shops, allowing guests to enjoy the local markets and services nearby. However, some mention issues with navigation tools not accurately pinpointing the hotel's location, which can pose challenges for newcomers. Additionally, the absence of dedicated parking facilities can be inconvenient for those traveling by car.
Overall, Diouf Al Maqam Hotel's strategic placement amid essential services and space for pilgrims, coupled with its competent staff and overall cleanliness, positions it as a worthwhile option for those visiting Mecca.
Breakfast
Diouf Al Maqam Hotel 4, a popular choice for many travelers, seems to have room for improvement in its food and beverage offerings. One key area highlighted by guests is the absence of breakfast at the hotel, which appears to be a significant concern. Many reviewers expressed a need for the hotel to organize breakfast to enhance guest satisfaction. The lack of a restaurant or dining facilities further exacerbates this issue, leaving guests without convenient options for meals within the premises. Additionally, some guests noted that when breakfast was available, it was not complimentary and tended to finish early, which led to disappointment for those who arrived later in the morning. The feedback suggests that the inclusion of breakfast options could greatly improve the overall experience at the hotel, making it more appealing to future visitors.
Rooms
Diouf Al Maqam Hotel 4 offers an admirable balance between value and comfort, making it a highly appealing choice for travelers looking for spacious accommodations close to the sacred mosque. The hotel is renowned for its cleanliness, with many guests praising the spotless condition of the rooms. The cooperative and friendly staff further enhance the stay by ensuring rooms are well-managed and maintained. Families will particularly appreciate the ample space available in many of the rooms, which include configurations with three or four single beds.
Air conditioning works efficiently, contributing to a comfortable stay, while the convenient bus service from the hotel to the Haram adds to the ease of access for guests. Despite some remarks about a lack of furnishings and occasional noise from air conditioning units, the overall atmosphere remains quiet and peaceful. A few visitors found the mattresses slightly uncomfortable and noted that some furniture might be outdated, but these concerns are often overshadowed by the consistently noted cleanliness and value for money. Guests looking for clean and spacious rooms at a reasonable price will find Diouf Al Maqam Hotel 4 an excellent choice for their stay in the area.
Beds
The Diouf Al Maqam Hotel offers spacious and clean rooms, making a positive impression on guests seeking good value for money. However, there are consistent concerns regarding the comfort of the beds. Many guests have noted that the mattresses, while new and clean, are of poor quality with weak springs. This has led to discomfort, with some mentioning that the exposed metal wires can be felt. Additionally, the size of the beds has been mentioned as quite small, which may not meet the expectations of many travelers. Despite these concerns, the hotel's friendly staff and overall room quality still contribute positively to the guest experience.
Cleanliness
Diouf Al Maqam Hotel 4 has garnered considerable praise for its cleanliness. Guests repeatedly emphasize the hotel's clean and welcoming atmosphere. Rooms and bathrooms are described as neat and tidy, with an overall sense of good organization. The environment is often noted for being tranquil, contributing to a relaxing stay. The establishment places great importance on maintaining a clean facility, with many guests appreciating the outstanding housekeeping. While there are occasional remarks about areas needing maintenance, the majority of guests are satisfied with the cleanliness standards. The hotel offers a budget-friendly option without sacrificing cleanliness—an ideal choice for travelers seeking value for money. The proximity to the Holy Mosque is another contributing factor to its positive reception, further enhanced by excellent service from the staff. Overall, Diouf Al Maqam Hotel 4 remains a strong contender for those seeking a clean and comfortable stay in a convenient location.
Staff
Diouf Al Maqam Hotel 4 has garnered notable praise for its staff, who exhibit high morals and professionalism. Guests frequently highlight the friendly and cooperative nature of the employees, particularly the reception staff, who are described as respectful, attentive, and quick to respond to requests. Individuals like Mr. Ali and Ms. Rasha are specifically mentioned for their courteous and effective service, solving problems swiftly and ensuring a smooth check-in process.
The hotel staff's dedication to guests is evident through their willingness to assist with any inquiry and provide necessary amenities such as wheelchairs. Despite some challenges related to language barriers, the staff's kindness and helpfulness leave a lasting impression, which is complemented by their warm hospitality and remarkable customer service.
Moreover, the cleanliness of the rooms and the overall elegance of the service receive commendations, contributing to an enjoyable stay for guests. The staff's devotion to delivering top-tier service and maintaining positive interactions further enhances the hotel's reputation, consistently earning it high ratings from visitors.
Wi-Fi
At Diouf Al Maqam Hotel 4, guests have access to complimentary Wi-Fi in their rooms, providing a convenient benefit for travelers. However, experiences with the internet connection are mixed. Many guests praised the Wi-Fi for being reliable and working well during their stay. Some reviews highlighted that both the air conditioning and Wi-Fi perfectly met their expectations. Despite these positive remarks, others noted issues with connectivity, particularly citing weak or slow internet in certain areas of the hotel. Complaints varied from inconsistent connectivity to instances where the Wi-Fi was nearly unusable until guests switched rooms. Overall, while the hotel offers free Wi-Fi as a standard amenity, the quality of the connection appears to fluctuate, potentially depending on the room location.
Family
Diouf Al Maqam Hotel 4 offers a welcoming and clean environment ideal for families seeking excellent service and practical accommodations. The hotel's staff is praised for their wonderful service, ensuring that families feel happy and comfortable during their stay. Cleanliness is emphasized as a standout feature, making it a suitable resting place for families, especially after long journeys or spiritual pilgrimages like Umrah. Although there are challenges noted with shuttle services when traveling with kids, the hotel's location and the availability of services nearby add convenience. Flexible check-in options and the availability of rooms with multiple single beds cater well to family needs. Overall, the hotel is recommended for families due to its combination of cleanliness, service, and family-friendly facilities.
3 Star
Diouf Al Maqam Hotel 4 offers a budget-friendly option for travelers seeking an economical stay in Mecca. Guests often praise the hotel for its good value for money, emphasizing its affordability compared to other options. The staff is frequently commended for their friendliness, contributing positively to the overall experience. Cleanliness and good services are highlighted as notable strengths, with many reviewers appreciating the hotel's ability to serve as a restful haven after Umrah. Despite discrepancies in star ratings—mention of a 1-star rating by the Ministry of Tourism—the hotel nonetheless provides comfortable accommodations, with some rooms even meriting higher praise akin to a 4-star experience. While the hotel may be situated further from Haram, its strategic value lies in offering decent facilities at inexpensive rates. Transportation options to the holy mosque are a beneficial feature noted by guests, making it a convenient choice for pilgrims. However, visitors should be prepared for some operational quirks, like needing to personally request housekeeping services or navigating a complex booking system with the reception. Overall, Diouf Al Maqam Hotel 4 is recognized for delivering a satisfactory experience, aligning well with expectations for travelers on a budget who prioritize clean, accessible lodging.
No, Diouf Al Maqam Hotel 4 doesn't have any pool.
No, a spa isn't available at Diouf Al Maqam Hotel 4.
No, Diouf Al Maqam Hotel 4 doesn't allow dogs.
No, parking facilities aren't available at Diouf Al Maqam Hotel 4.