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Summary of reviewsThe Wingate by Wyndham Anchorage Downtown - Ship Creek receives overall positive reviews with key highlights on its excellent location, accommodating staff and comfortable rooms.
Situated in the heart of Anchorage, the hotel's prime location next to the Alaska Railroad station and Ship Creek provides travelers with easy access to key attractions, shopping and dining options. The hotel also offers a convenient shuttle service to the airport and local events, enhancing the guest experience.
The staff at Wingate by Wyndham are frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. Guests note positive interactions with various staff members, from the front desk to the shuttle drivers and the breakfast attendant, Letitia.
Rooms are considered spacious, clean and comfortable, featuring essential amenities like microwaves, refrigerators and Keurig coffee makers. Despite some feedback on the need for updates and maintenance, the general sentiment is one of satisfaction with the room size and cleanliness.
Breakfast experiences vary with some guests enjoying the variety and availability of hot items like scrambled eggs, bacon and self-made pancakes, while others suggest improvements in quality and healthier options. Cleanliness and organization of the breakfast area could also be enhanced.
Cleanliness, in general, has mixed reviews. While many find the hotel and rooms clean with friendly service, there are notable concerns about dirty sheets, bathrooms and overall property maintenance, pointing to a need for better upkeep.
The pool receives mixed feedback with some guests appreciating its addition for children, while others are disappointed by its cold temperature, over-chlorination and occasional closures.
Families find the hotel's location and shuttle service beneficial for exploring local attractions, although some issues with the pool's condition affecting children's health temper their experience.
Beds are a strong point, described as comfortable and contributing to a restful stay, although some guests suggest updates to the mattresses and pillows.
Overall, Wingate by Wyndham Anchorage Downtown - Ship Creek stands out for its central location, friendly staff and comfortable accommodations, although improvements in maintenance and cleanliness could enhance the guest experience further. Show more
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Categories
Family Friendly Hotel
Wingate by Wyndham Anchorage Downtown offers basic amenities. Its location near Ship Creek provides unique viewing opportunities. It is a practical option for families interested in downtown activities.
Dog Friendly Hotel
This hotel allows two pets up to 70 lbs for a fee. Both dogs and cats are allowed, and pets may be left unattended in rooms. A grassy relief area with pet stations is available on the property.
Hotel with Swimming Pool
The hotel includes a swimming pool. Its downtown location near Ship Creek is advantageous.
Heated Pool Indoor Pool
Business Hotel
Wingate by Wyndham provides business-friendly services and amenities, including meeting rooms and business center access, suitable for travelers on business.
Hotel with Parking
This hotel offers parking. It's located downtown, providing easy access to Ship Creek and other attractions.
Accessible Hotel
Wingate by Wyndham Anchorage Downtown - Ship Creek is listed as an accessible hotel. While specific accessibility features were not detailed in the search results, its presence in a list of accessible hotels indicates it provides some level of accessibility.
Hotel with Indoor Pool
The Wingate by Wyndham Anchorage Downtown - Ship Creek features a heated indoor pool. This amenity offers a comfortable swimming environment for guests, complementing the hotel's convenient downtown location.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Gym
Hotel with Heated Pool
Room Types
One Bedroom Efficiency Suite with King Bed - Non-SmokingThis air-conditioned suite is comprised of a TV with cable channels and a private bathroom.
Deluxe King Room - Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
King Studio Suite - Non-SmokingThe suite provides air conditioning and a seating area, as well as a private bathroom featuring a shower.
Studio Efficiency Suite with Queen Bed - Non-SmokingThe suite offers air conditioning, a seating area, as well as a private bathroom boasting a shower. The suite features a carpeted floor and heating.
Queen Room with Two Queen Beds, Mobility/Hearing access and Bathtub with Grab Bars, Non-SmokingThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Rom with Two Queen Beds, Non- SmokingThis air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
6.7
Rated
Location
Nestled in the heart of Anchorage, the Wingate by Wyndham Anchorage Downtown - Ship Creek boasts an exceptional location that is consistently praised by guests. Its proximity to the Alaska Railroad station makes it a prime spot for travelers embarking on train adventures. The hotel is ideally situated near Ship Creek, offering easy access to a scenic walking trail and tranquil views of the water.
Guests appreciate the convenience of being close to downtown Anchorage with its array of shopping and dining options. The hotel's central location also provides effortless access to the Iditarod ceremonial start, the railway depot and various fur rondy events. For those needing airport transfers, the hotel offers a reliable shuttle service that many found beneficial.
The property features essential amenities such as free parking, microwaves, fridges and Keurig coffee makers in the rooms, adding to the comfort of the stay. While there is some feedback indicating the need for refurbishment, the overall cleanliness and comfort are frequently highlighted.
This hotel stands out for its exceptional accessibility to key points of interest in Anchorage, making it a convenient choice for both short and extended stays.
Breakfast
Wingate by Wyndham Anchorage Downtown - Ship Creek offers a mixed breakfast experience according to guest reviews. While some guests found the breakfast to be excellent, filling and with a good variety of items, others were less impressed, describing it as mediocre or below expectations. Positive points include the provision of hot breakfast items like scrambled eggs, bacon and sausage and the availability of self-made pancakes, tea and coffee 24 hours. The breakfast area, though sometimes crowded and small, had an attendant, Letitia, who received high praise for her positive attitude and diligent service.
A significant number of reviews highlight a wide selection of breakfast items available, including both hot and cold options that were found to be very good. However, some guests found the breakfast options to be minimal and lacking healthier choices like fruit and yogurt. The overall cleanliness and organization of the breakfast area were also concerns for some with reports of it being messy and congested at times.
In conclusion, while there are some elements of the breakfast that guests appreciated, such as variety and friendly staff, there are also areas for improvement, especially regarding the quality and range of options available.
Rooms
The rooms at Wingate by Wyndham Anchorage Downtown - Ship Creek are notably spacious and clean, consistently praised for their generous size and comfort. Guests particularly appreciated the large, clean rooms with comfortable beds. The presence of amenities like microwaves and refrigerators, even when not listed on the website, was a pleasant surprise for some visitors. Many also highlighted the convenience of a clean and well-equipped room with pleasant views.
However, a few negative aspects emerged from the reviews. Some guests found the rooms to be in need of updates, mentioning issues such as dated condition, inadequate lighting, musty odors and occasional maintenance problems, including non-functional TVs and dirty coffee machines. Despite these drawbacks, the positive aspects of the rooms, such as their ample space and cleanliness, along with the friendly staff, left many guests satisfied with their stay.
Beds
Wingate by Wyndham Anchorage Downtown - Ship Creek offers a predominantly positive experience when it comes to their beds. Words like great, comfortable and comfy consistently appear throughout the guest reviews, indicating a generally satisfying quality. Many guests specifically praise the comfort of the beds and describe them as very comfortable to excellent, contributing to a restful stay.
However, a few comments point out areas that could use improvement. Some guests noted issues with worn-out mattresses and pillows in need of upgrades. Despite these occasional drawbacks, the overwhelming sentiment remains positive with numerous mentions of clean and large rooms complementing the comfort of the bedding.
Overall, visitors can expect a commendable night's sleep with most finding the beds to be a strong point during their stay.
Cleanliness
Reviews for the 'Wingate by Wyndham Anchorage Downtown - Ship Creek' reflect a mix of positive experiences and significant concerns about cleanliness. While some guests found the hotel and rooms to be very clean and appreciated the friendly staff, many reviews highlight issues such as dirty sheets, hair on the beds and dirty bathrooms. The property itself appears both old and worn out with several reports of broken fixtures and unpleasant smells. Despite the convenient location and satisfactory customer service, the overall cleanliness and maintenance could use considerable improvement to meet guest expectations.
Staff
The staff at Wingate by Wyndham Anchorage Downtown - Ship Creek consistently receives high praise from guests. Described as very friendly, helpful and accommodating, they are quick to assist with check-ins and addressing customer needs. The shuttle drivers add an extra level of convenience, being noted for their helpfulness and willingness to transport guests as required.
Guests frequently mention the general friendliness and politeness of the staff with some highlighting standout individuals for their kindness and attentiveness. Despite a few instances of less favorable interactions, the general sentiment leans heavily towards a positive experience, marked by exceptional service and a welcoming atmosphere.
Overall, the staff’s commitment to hospitality, from the front desk personnel to the breakfast team, ensures that guests feel welcomed and well cared for during their stay.
Pool
The pool at Wingate by Wyndham Anchorage Downtown - Ship Creek receives mixed reviews. Some guests report it being extremely cold, causing disappointment due to expectations of a heated pool, especially in Alaska. Issues such as over-chlorination and occasional closures also arise. On a positive note, some enjoyed the warm pool and found the hotel's indoor pool well-maintained. Additionally, when the pool was not operational, guests appreciated being allowed to swim at a partner hotel. Despite its smaller size compared to pictures, the pool remains a highlight for children and adds to the hotel's comforting environment for some travelers.
Family
Families visiting Wingate by Wyndham Anchorage Downtown - Ship Creek can benefit from the hotel's convenient shuttle service to the train station and the popular Fur Rondy event, making it a great base for exploring local attractions. While the unheated pool might be a drawback in Alaska's cooler climate, children seemed to find enjoyment in other activities despite some issues. However, parents should be mindful that the pool conditions led to health concerns such as upset stomachs and sore throats for some young swimmers. Overall, the location and shuttle service are strong points for families planning a trip to Anchorage.
Yes, Wingate by Wyndham Anchorage Downtown - Ship Creek has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Wingate by Wyndham Anchorage Downtown - Ship Creek.
Yes, Wingate by Wyndham Anchorage Downtown - Ship Creek welcomes dogs.
Yes, parking facilities are available at Wingate by Wyndham Anchorage Downtown - Ship Creek.
Yes, Wingate by Wyndham Anchorage Downtown - Ship Creek has a gym.