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Summary of reviewsHotel Chez Benat is highly praised for its advantageous geographical location, making it a prime choice for beach enthusiasts and city explorers. Situated near the delightful beaches of Anglet and conveniently close to significant destinations like Saint Jean de Luz and Biarritz, the hotel offers easy access to the ocean and urban areas. Guests value its proximity to downtown Anglet and the short driving distance to Bayonne, despite the occasional noise from nearby main roads. The location significantly enhances the guest experience, contributing to many positive reviews.
Dining at Hotel Chez Benat is frequently highlighted as a key highlight of the stay. The hotel restaurant, known for its superb Basque cuisine, consistently receives accolades from guests. Visitors appreciate the high-quality dishes prepared by the chef, making dinner at the hotel a delightful and highly recommended experience.
While the rooms at Hotel Chez Benat are praised for their cleanliness and adequacy for groups of friends, they tend to be smaller and somewhat cramped. Some issues persist, such as a lack of air conditioning and insufficient soundproofing, which can lead to hot and noisy conditions. The bathroom facilities have mixed reviews with concerns about shared bathrooms, small showers and the absence of some basic amenities. Additionally, the decor and equipment appear outdated to some guests and a few reported security concerns with room doors. Nevertheless, the hotel’s strategic location remains a strong point for those needing a convenient stopover.
Cleanliness is one of the hotel's standout features. Guests frequently comment on the immaculate condition of the rooms and the thorough daily cleaning practices. Descriptions such as 'very clean' and 'clean and comfortable room' are prevalent, demonstrating the hotel's commitment to maintaining high standards of cleanliness.
The staff at Hotel Chez Benat receive glowing reviews for their exceptional hospitality. Guests consistently mention the warm, friendly atmosphere fostered by the welcoming staff and owner. The team is described as super nice, pleasant and attentive, ensuring a comfortable and well-cared-for experience for their guests. The owner's efforts to provide valuable advice about the local area and accommodate last-minute reservations are particularly appreciated, making the hotel's service feel both personal and professional. This level of hospitality contributes to a family-friendly and memorable stay for all visitors. Show more
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Categories
Family Friendly Hotel
This hotel offers a comfortable stay with essential amenities, suitable for families seeking a simple and convenient base.
Small Hotel
This hotel offers a cozy and inviting ambiance, with guests noting its warm, friendly atmosphere and exceptional hospitality from the staff and owner. It is described as a charming and comfortable retreat that feels like home.
Hotel near Golf Courses
Cheap Hotel
Hotel with Tennis Courts
Room Types
Double Room with Shared ToiletThe double room provides a wardrobe and a tiled floor, as well as a private bathroom featuring a shower. This double room features heating and a flat-screen TV. The unit offers 1 bed.
Triple Room with Shared ToiletThe triple room features a wardrobe and a tiled floor, as well as a private bathroom boasting a shower. This triple room provides heating and a flat-screen TV. The unit has 2 beds.
Family Room with Shared ToiletThe family room features a wardrobe and a tiled floor, as well as a private bathroom boasting a shower. This family room provides heating and a flat-screen TV. The unit has 2 beds.
BungalowThis spacious bungalow includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower. Boasting a terrace with garden views, this bungalow also offers soundproof walls and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.2
Good
Location
Hotel Chez Benat boasts a favorable geographical location, making it an ideal spot for beachgoers and city explorers alike. Positioned near the beaches of Anglet, the establishment offers quick and easy access to the ocean and is conveniently close to noteworthy destinations like Saint Jean de Luz and Biarritz. Guests appreciate its proximity, stating that it's just a short distance to downtown Anglet and a mere 10-minute drive to Bayonne, although walking there takes around 45 minutes. Despite its closeness to main roads, which can result in some noise, the overall convenience and access to both the city center and the scenic beaches contribute significantly to its positive reviews.
Dinner
At 'Hotel Chez Benat,' guests consistently praised the dining experience. The hotel restaurant stands out with its fantastic offerings and traditional Basque cuisine. Visitors appreciated the very good quality of the dishes prepared by the chef, highlighting the excellent standard of the meals served. The restaurant comes highly recommended, noted for providing a delightful evening meal. Overall, the dining at 'Hotel Chez Benat' is frequently described as a key highlight of the stay.
Rooms
Hotel Chez Benat offers rooms that are primarily clean and comfortable with spacious enough accommodations for their purposes, especially for groups of friends. Guests appreciate the cleanliness and sufficient space in some rooms. However, the hotel's rooms generally tend to be on the smaller side and several reviews indicate that they can feel cramped.
The lack of air conditioning and poor soundproofing are notable issues with many guests mentioning the rooms can get quite hot and are often noisy, exacerbated by the hotel's location on a very busy street. In terms of bathroom facilities, there are a few concerns, including shared bathrooms, tiny showers and the absence of bathroom doors in some rooms.
The hotel's equipment and decoration appear outdated and simple, which might not appeal to all travelers. Security concerns are noted, as some doors did not provide a sense of security and emitted unpleasant smells. While the photos on Booking.com may not fully represent the current state of the rooms, the establishment is well-located, making it a convenient option for those looking to spend just a night in the area.
Cleanliness
Hotel Chez Benat impresses guests with its high standards of cleanliness, earning frequent praise for its immaculate rooms and impeccable daily cleaning practices. Descriptions such as 'very clean', 'everything is very clean' and 'clean and comfortable room' are recurrent, illustrating a consistently positive experience. Although there was a mention of not meeting expectations in one review and some dissatisfaction with the photos on Booking.com, the overwhelming consensus highlights the hotel's commitment to maintaining clean accommodations.
Staff
At Hotel Chez Benat, the staff have garnered high praise from guests for their exceptional hospitality. Reviews consistently highlight a warm and friendly atmosphere, driven by the very welcoming staff and owner. The team is frequently described as super nice, pleasant and helpful, ensuring that guests feel comfortable and well taken care of during their stay.
Guests appreciate the impeccable attention and kindness shown by both the staff and the owner, who is noted for being particularly attentive and providing valuable advice about the local area. Despite any last-minute reservations, the hotel maintains an excellent standard of service and always extends a friendly welcome to newcomers.
The hotel's welcoming nature is a significant part of the guest experience, creating a family-friendly and pleasant environment. Whether it's the initial greeting or the day-to-day service, the staff’s friendliness and eagerness to assist make staying at Hotel Chez Benat a memorable experience.
No, Hotel Chez Benat doesn't have any pool.
No, a spa isn't available at Hotel Chez Benat.
No, Hotel Chez Benat doesn't allow dogs.
No, parking facilities aren't available at Hotel Chez Benat.