Impérial Palace
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Summary of reviewsImpérial Palace, situated along the serene Lake Annecy, enjoys consistently positive reviews for its prime location and breathtaking views of the lake and surrounding mountains. Its proximity to the old town of Annecy allows for easy access to local attractions, making it a convenient and tranquil retreat.
Guests often celebrate the hotel's breakfast, which offers a wide variety of high-quality, local products, including options for specific dietary needs. While the breakfast is not complimentary and some guests mention inconsistent service, it remains a highlight for many. Dinner experiences at the hotel receive mixed reviews; however, the quality of the food and service at the Riva and La Voile restaurants is often praised.
The rooms are described as spacious, clean, and comfortable, with many offering incredible views of Lake Annecy. Despite occasional remarks about dated decor or noise, the overall atmosphere is one of luxurious comfort. The hotel maintains a high standard of cleanliness throughout its property, including the well-regarded spa, which boasts a relaxing environment despite its compact size.
The hotel's staff are frequently lauded for their exceptional service and attentiveness, significantly enhancing the guest experience. The professionalism and warmth of the team contribute to the welcoming atmosphere.
Parking services at the Impérial Palace are a standout feature, with complimentary valet services offering convenience in an area where parking can be challenging. The hotel accommodates families well, with comfortable and spacious family rooms and attentive staff addressing the needs of all guests.
In summary, Impérial Palace is celebrated for its picturesque location, high-quality amenities, and dedicated staff, making it a preferred choice for guests seeking elegance and convenience in Annecy. The overall experience is marked by its commitment to providing memorable stays, with only a few areas noted for potential improvement, such as internet connectivity and additional charges for certain amenities.
Categories
Guests often celebrate the hotel's breakfast, which offers a wide variety of high-quality, local products, including options for specific dietary needs. While the breakfast is not complimentary and some guests mention inconsistent service, it remains a highlight for many. Dinner experiences at the hotel receive mixed reviews; however, the quality of the food and service at the Riva and La Voile restaurants is often praised.
The rooms are described as spacious, clean, and comfortable, with many offering incredible views of Lake Annecy. Despite occasional remarks about dated decor or noise, the overall atmosphere is one of luxurious comfort. The hotel maintains a high standard of cleanliness throughout its property, including the well-regarded spa, which boasts a relaxing environment despite its compact size.
The hotel's staff are frequently lauded for their exceptional service and attentiveness, significantly enhancing the guest experience. The professionalism and warmth of the team contribute to the welcoming atmosphere.
Parking services at the Impérial Palace are a standout feature, with complimentary valet services offering convenience in an area where parking can be challenging. The hotel accommodates families well, with comfortable and spacious family rooms and attentive staff addressing the needs of all guests.
In summary, Impérial Palace is celebrated for its picturesque location, high-quality amenities, and dedicated staff, making it a preferred choice for guests seeking elegance and convenience in Annecy. The overall experience is marked by its commitment to providing memorable stays, with only a few areas noted for potential improvement, such as internet connectivity and additional charges for certain amenities.
Luxury Hotel
Located on the shores of Lake Annecy, the Impérial Palace is a landmark hotel featuring a casino, spa, and multiple restaurants, indicative of a high-end leisure destination.
Historic Hotel
This grand hotel on the shores of Lake Annecy showcases Belle Époque architecture and luxurious amenities. Originally built in the early 20th century, it has hosted royalty and dignitaries and offers stunning lake views.
Hotel for Honeymoon
A historic hotel on the shores of Lake Annecy, offering luxurious accommodations and stunning views. Features a spa, fine dining, and a romantic atmosphere, ideal for a honeymoon.
Casino Hotel
Situated in Annecy, this hotel boasts a casino, spa, and stunning views of the lake. It provides a blend of relaxation and entertainment, making it a popular destination for both leisure and gaming.
Hotel with Spa
The Impérial Palace features a luxurious spa, Cristal Spa, with a see-through infinity pool overlooking the lake and mountains. It uses high-end French skincare brand Cinq Mondes products and offers a variety of treatments. The hotel itself is a historical landmark with a casino and gastronomic restaurant.
Family Friendly Hotel
This hotel offers family rooms for up to 11 people and is free for children under 3 years old using a baby cot provided on request. It has access to an indoor swimming pool and a 600 m² spa with ice fountain, sauna, and jacuzzi. It is located on the shores of Lake Annecy.
Dog Friendly Hotel
This hotel welcomes dogs and provides a comfortable stay for both guests and their pets. They offer spacious rooms with or without balconies, bowls and cushioned baskets, and nearby outdoor areas, ensuring a pleasant experience. The hotel also offers information on the best walks and veterinary services.
Romantic Hotel
Located in Annecy, this hotel offers a luxurious and romantic stay with its elegant rooms, spa, and stunning views of the lake. The hotel's grand architecture and exceptional service create a memorable experience for couples seeking a sophisticated getaway.
Hotel with Swimming Pool
This hotel offers unbeatable views over Lake Annecy. It is set in an Edwardian building within the Charles Bosson public park, providing a luxurious experience with a pool and proximity to the Plage d'Annecy. The helpful staff and excellent service enhance the stay.
Indoor Pool
Business Hotel
The Impérial Palace features 19 modular rooms that can accommodate from 5 to 600 people. It offers air-conditioned meeting rooms with natural daylight and lake views, along with equipment such as projection screens, microphones, and translation booths. Free public parking is available, and the hotel is close to the city center and ski resorts.
Hotel with Parking
This hotel offers convenient on-site parking for guests. It is a hotel, providing comprehensive services and amenities expected of a high-end establishment.
Accessible Hotel
The Impérial Palace is fully accessible and has 4 specially equipped rooms designed for wheelchair users, featuring walk-in showers and accessible toilets. All floors are served by lifts, common areas and toilets are accessible, and there is a dedicated accessible spa cabin. Reserved accessible parking and an adapted reception desk are available.
Hotel with Gym
The Impérial Palace features a state-of-the-art fitness center, offering a comprehensive workout experience. It provides modern equipment and a dedicated space for various fitness activities.
4-Star Hotel
This 4-star hotel, located by Lake Annecy, provides guests with stunning views. It is set in an Edwardian building within the Charles Bosson public park, close to Plage d'Annecy. It offers French and Italian restaurants, spa facilities and an on-site casino.
Hotel with Indoor Pool
The Impérial Palace offers a 600m² spa area that features an indoor pool, an experience shower, a sauna, a hammam, an ice fountain, and a spa bath. Private treatment rooms are also available for a complete wellness journey.
Guest Reviews
Nestled along the serene shores of Lake Annecy, Impérial Palace is famed for its undeniably perfect location. The hotel offers guests stunning views of the lake and surrounding mountains, creating a truly breathtaking backdrop for any stay. Visitors appreciate the convenient proximity to the charming old town of Annecy, just a scenic 15-20 minute walk along the lake, allowing for easy access to local attractions and a vibrant city life. The hotel is set in a beautiful and historic building, adding an extra layer of charm and elegance to the location. Guests frequently praise the tranquil ambiance, away from the hustle and bustle yet close enough for a leisurely stroll into town. The team is known for their friendly and attentive service, complementing the magnificent surroundings with warmth and hospitality. With its strategic position and awe-inspiring views, Impérial Palace stands out as a remarkable choice for those seeking both relaxation and convenience by the lake in Annecy.
Amidst the stunning views of Lake Annecy, the breakfast experience at Impérial Palace is generally celebrated for its variety and quality. Guests often describe the breakfast as excellent, noting the diverse selections that cater to a wide range of tastes, including those with dietary restrictions such as gluten-free options. The spread is praised for its use of homemade and regional products, ensuring that the offerings are not only plentiful but also of high quality. Fresh fruit juices, a variety of pastries, and made-to-order egg dishes are common highlights on the buffet.
However, while many guests relish the experience of breakfast on the terrace, complemented by the views, a few note that the service can be inconsistent, with instances of wait staff being overworked and some delays in service. The breakfast is not complimentary, and several guests find the price to be on the higher side, which occasionally impacts their overall satisfaction. Despite some criticisms regarding cost and occasional service issues, the breakfast at Impérial Palace typically leaves a positive impression, aligning with the grandeur and elegance expected from such a distinguished establishment.
The culinary experience at the Impérial Palace presents a diverse range of opinions, with notable praise predominantly centered on the quality of the food and attentive service, yet there are occasional criticisms regarding value for money and service speed. Patrons frequently commend the Riva and La Voile restaurants for their excellent cuisine and inviting atmosphere. The Brasserie often receives positive remarks for its good value and delightful dishes, though some guests mention inconsistency in food quality and service professionalism. Many diners appreciate the hotel's diverse dining options, boasting well-prepared and flavorful meals, particularly highlighting the generous and substantial offerings. The ambiance of some restaurants is characterized as lovely, though at times disrupted by event-related noise. Despite these variances, the dining at Impérial Palace is often regarded as enjoyable, with particular highlights being the exceptional breakfasts and the high-quality vegetarian options. Some guests note, however, that the dining experience does not always meet the high standards set by the hotel's grandeur, underlining a potential gap between expectations and execution in some dining services.
Nestled by the picturesque Lake Annecy, the Impérial Palace boasts a reputation for spacious and well-appointed rooms. Guests consistently highlight the comfort of the bedding, with many labeling it as exceptional. Numerous rooms offer stunning views of the lake, adding a breathtaking backdrop to the serene atmosphere. The cleanliness of the hotel and rooms is frequently praised, and a well-equipped environment enhances the overall experience, underscoring the hotel's high standard of service.
While some rooms feature balconies and offer panoramic views, a few guests noted minor drawbacks, such as dated decor and noise from nearby elevators. Despite occasional comments on smaller room sizes or outdated interiors, the majority of visitors appreciate the hotel's luxurious feel and convenient location. The property's proximity to the town center and the grand architecture contribute to making the Impérial Palace a favoured choice among travelers seeking comfort and elegance in the heart of Annecy.
The beds at the Impérial Palace are a standout feature that guests consistently praise in their reviews. The majority of guests found the beds to be exceptionally comfortable, often describing them as a dream or even likening them to a cloud. Many reviewers highlight the high-quality bedding, noting its comfort and the restful sleep it provides. The spacious rooms with high-end furnishings further enhance the overall comfort, making it a pleasurable stay. Although a few guests found the mattresses too soft or the bedding not up to the hotel's standards, these are exceptions rather than the rule. Overall, the beds, paired with a beautiful lake view and excellent service, create a comforting and relaxing experience for travelers.
The Impérial Palace in Annecy receives high praise for its exceptional cleanliness from numerous guests. Reviews highlight the immaculate state of the hotel, describing it as well-maintained, superb, and spotlessly clean. Guests frequently note the remarkable upkeep of the rooms, with many emphasizing spaciousness and comfort paired with cleanliness. The spa also garners positive feedback for being clean and relaxing, contributing to the overall wellness experience.
While the hotel's cleanliness is often celebrated, there are occasional mentions of areas for improvement, such as the need for a more thorough cleaning in some rooms and shared spaces. Despite these minor blemishes, the majority of reviews focus on the exemplary standards maintained throughout the establishment. The cleanliness is consistently paired with comments about friendly and attentive staff, making stays at the Impérial Palace both pleasant and refreshing.
In addition to cleanliness, guests appreciate the hotel’s stunning location by the lake, providing incredible views and a great spot for exploring Annecy. Despite mentions that the hotel could benefit from a refresh in certain areas, the overall experience remains highly satisfactory, underlined by the hotel's commitment to maintaining a pristine environment.
The guest reviews for the Impérial Palace highlight a consistently positive experience with the hotel staff, praised for their exceptional service and attentiveness. The team is described as polite, friendly, and always willing to help, ensuring a welcoming atmosphere throughout each guest's stay. The professionalism and warmth displayed by the staff across various services, including the reception, concierge, restaurant, and housekeeping, contribute significantly to guests' enjoyment.
Visitors appreciate the attentive and caring nature of the staff, who go out of their way to accommodate guests' needs while maintaining a courteous demeanor. The staff's dedication to providing a personalized service and their readiness to offer valuable assistance enhance the overall guest experience, making the hotel stand out as a top-notch establishment.
The reviews also commend the specific members of the team, highlighting individuals like John the Concierge for their helpfulness and kindness, which further elevates the hospitality of the Impérial Palace. Whether it is the warm welcome upon arrival or the proactive service from multilingual staff, the reviews reflect a consistent theme of kindness, respect, and professionalism that defines the hotel staff's approach to making each guest's stay memorable.
The wifi at the Impérial Palace appears to be a recurring concern among guests, with reviews highlighting several areas for improvement. While there are positive notes mentioning good wifi, much of the feedback points to slow internet speeds and insufficient bandwidth, particularly noting that these issues are significant given the hotel's stature. Connectivity is described as frustratingly slow at times, with an outdated restriction of three devices per room, posing an inconvenience for guests who need to connect multiple gadgets. Additionally, there is feedback suggesting that order follow-up for wifi at the bar is lacking, and some reviews mention that the overall reception quality, including television connectivity, could be better. While improvements are desired, these aspects do not overshadow the complete guest experience but indicate areas where the hotel could enhance its service offerings.
The spa at the Impérial Palace has garnered a range of feedback, predominantly positive, highlighting it as a charming addition to the hotel experience. Many guests found the spa well-equipped, beautifully maintained, and a delightful escape, particularly noting the sleek and modern decor alongside spectacular views. Visitors frequently praised the friendly and helpful spa staff, contributing to a relaxing atmosphere. The spa includes features like an infinity pool, sauna, and a variety of treatments, making it an inviting retreat, especially after exploring the nearby attractions.
However, several reviews mentioned the spa's compact size, which occasionally led to overcrowding and limited relaxation space. The requirement to book time slots helped manage the flow of visitors but could also lead to availability issues. Some guests commented on the pool's cold temperature, and access to the spa was noted as an additional charge, which was unexpected for some.
Overall, the spa remains a noteworthy aspect of the Impérial Palace, offering a serene setting perfect for unwinding, though potential visitors may want to plan ahead to make the most of their experience.
Nestled within the elegant confines of the Impérial Palace, the hotel gym exudes a modern charm complemented by excellent service. Guests frequently remark on its contemporary design and the quality of the equipment provided. Despite being praised for its modernity, some visitors observe that the gym's compact size limits certain activities, such as squats, which may not be ideal for those seeking an extensive workout experience. Nevertheless, the fitness room is equipped with state-of-the-art machines, offering a satisfactory environment for a general workout. While the gym might not fulfill every expectation, it serves as a solid choice for travelers looking to maintain their fitness regimen during their stay.
Impérial Palace offers a mixed bag of experiences when it comes to its pool and spa amenities. On the positive side, the indoor pool area is beautifully designed and has been recently renovated, making it an attractive feature of the hotel. Guests have found the spa to be a pleasant experience, particularly appreciating the well-organized schedule that allows them limited but twice-a-day access. The indoor pool's aesthetics, paired with a temperature that some find comfortably warm and others slightly chilly, is still generally seen as fantastic.
However, there are a number of restrictions and additional charges that have left some visitors less than satisfied. Access to the pool requires a reservation, and an extra fee of €15 per person, per hour, which guests did not anticipate when booking their stay. The pool itself is reported by some to be small and not always available due to these reservation requirements, which can limit relaxation and enjoyment. Additionally, the scheduling of swimming times, particularly for children, can be confusing and restrictive.
The noise levels around the pool and a preference from staff for guests to wear bathrobes instead of t-shirts are other noted points that affect the overall tranquility of the experience. Despite these limitations, the combination of the hotel's facilities and the nearby scenic lake does offer guests an enjoyable leisure experience.
The Impérial Palace offers guests exceptional parking services that enhance their stay at this luxurious hotel. One of the standout features is the convenient, free parking available on-site. Guests can enjoy hassle-free parking with the added benefit of a valet service, which ensures their vehicles are securely tucked away and easily accessible at any time. This valet parking is particularly advantageous given the difficulty and expense of parking in Annecy, making it a valued amenity for those exploring the area.
The valet staff consistently receives praise for being extremely helpful and friendly, contributing to the overall positive experience at the hotel. Moreover, guests appreciate the ease of parking, whether utilizing the valet service or using the abundant outdoor spaces near the hotel. For those driving electric or hybrid vehicles, the availability of charging options is a notable advantage.
While the hotel covers parking services with thoughtful professionalism, guests also mention occasional noise from nearby casino patrons during early morning hours. Nonetheless, the hotel’s prime location, stunning views, and proximity to the city center complement the superior parking facilities, creating a welcoming and convenient environment. Overall, the Impérial Palace provides ample, secure, and stress-free parking options that greatly benefit guests during their stay.
Impérial Palace offers a delightful stay for families with children, providing an excellent environment that caters to the needs of both kids and adults. Many guests express their appreciation for the large, comfortable family rooms, which accommodate the varying needs of family members. The hotel staff consistently receive praise for their kindness and attentiveness, including thoughtful gestures such as complimentary treats for children's birthdays.
The hotel's location is another highlight, with its proximity to the lake offering beautiful views and a scenic, 20-minute walk to the old town—an activity both children and adults can enjoy. For those looking to explore the surroundings further, bike rentals are conveniently available either on-site or nearby, adding to the variety of family-friendly activities.
The spa is noted for being children-friendly, allowing families to enjoy its facilities together. Although some guests mention room for improvement in public space design and certain room comforts, the overall feedback reflects a positive family atmosphere. The presence of three dining options within the hotel adds to the convenience and variety of the family stay.
Overall, Impérial Palace stands out as an excellent hotel choice for families, balancing comfort, location, and thoughtful service for a memorable family getaway.
Impérial Palace, nestled near the stunning backdrop of beautiful Lake, is a four-star hotel that often surpasses expectations with its exceptional service and welcoming atmosphere. Many guests have remarked that while the hotel is decidedly a four-star establishment, the level of service often feels closer to that of a five-star, which contributes significantly to its charm. The location itself adds to the allure, providing panoramic views and a historical building that beckons guests with its imperial façade, especially enchanting during the festive season.
The hotel has garnered praise for the overall quality of its offerings, consistently marked by the advantages expected from a four-star rating, with some guests even suggesting it deserves more. Despite some reviews indicating that the restaurant may not fully meet four-star standards, many appreciate the overall dining experience within such an elegant environment.
However, there are mentions of the cost being on the higher side for a four-star hotel, sparking expectations for amenities such as an in-room coffee machine rather than just a kettle. While most visitors have embraced the unique character of this hotel, a few express reservations about price versus quality, suggesting areas for potential enhancement.
In conclusion, Impérial Palace stands as a noteworthy choice for those seeking an enriched stay that bridges the gap between four- and five-star service, all set against an unrivaled picturesque location.
Nestled in a picturesque location overlooking a stunning lake, the Impérial Palace offers an ideal setting for business travelers seeking a serene yet convenient environment. The hotel boasts beautiful terraces suitable for hosting cocktail parties, providing a great backdrop for both leisure and business. Visitors appreciate the short, leisurely walk to the town center, enhancing its appeal for business guests who enjoy exploring local culture.
While business services were not specifically highlighted in guest feedback, the availability of a conference center and multiple dining options positions the hotel as a versatile choice for professional meetings and events. Valet service and concierge staff consistently receive high praise for their exemplary service, reinforcing the hotel’s reputation for hospitality.
Guests frequently commend the comfort of rooms and the impeccable indoor accommodations, making it a recommended option for those planning business meetings. Despite some noted service inconsistencies and WiFi issues affecting virtual communications, the polite and helpful reception staff remain a positive aspect of the hotel experience. Overall, the Impérial Palace stands out for its scenic location and supportive amenities aimed at business travelers.
The Impérial Palace is favorably located with accessibility as one of its strengths. The hotel's position allows guests to easily reach the old town on foot, making it convenient for those wishing to explore local attractions without needing a vehicle. The peaceful setting near the waterfront adds to the appeal, offering a tranquil environment that contrasts with the busy city center. There is private parking available with valet service, which can be a significant advantage for those traveling by car. Although the hotel doesn't provide a shuttle bus service to the main part of town for individuals who may need assistance, its proximity to the city’s amenities ensures guests are not isolated.
Nestled within the grandeur of the Impérial Palace, the casino offers a unique experience as part of the hotel's diverse amenities. Guests appreciate the convenience of having direct access to the casino, which provides an enjoyable evening and even includes a voucher to enhance the gaming experience.
While the presence of automated machines rather than traditional tables might seem unconventional, it nonetheless contributes to a fun and distinct offering within the establishment. The casino's location on the ground floor makes it easy for guests to explore, whether they are looking to indulge in a sophisticated gaming session or simply enjoy a drink in this intriguing atmosphere.
A notable aspect is the privilege of access, allowing guests to effortlessly transition from the comfort of their hotel rooms to the thrilling ambiance of the casino. Despite varied opinions on the clientele, the casino remains a notable feature that adds a lively dimension to the hotel's profile.
The integration of dining options, such as Restaurant Le Riva, within the casino, though not universally praised, provides guests with convenient opportunities for dining amidst their gaming endeavors. Overall, the casino at Impérial Palace stands as an alluring facet of the hotel, contributing to its appeal as a destination melding opulence with entertainment.
At the Impérial Palace, guests can access the spa, which includes a variety of facilities such as a sauna, steam room, and an indoor pool. The indoor pool has received praise for being beautifully renovated and offering a sense of relaxation. Described as magnificent and transparent, the pool adds to the ambiance of the wellness area. However, visitors should take note that there is a fee to use the pool, which some found unexpected for a restricted time of just one hour. Additionally, while the spa facilities overall received positive remarks, several guests mentioned that the pool is quite cold, detracting from the usual relaxation experience typically associated with spa settings. Despite this, the spa was often highlighted for its beauty, making it a notable feature of the Impérial Palace.
Impérial Palace stands as a testament to the enduring allure of early 20th-century architecture. Originally a palace from the 1900s, this grand dame of a hotel has gracefully evolved over the years. The building’s historical significance is palpable, with its splendor reflecting the elegance of the era. The historic architecture is beautifully preserved and harmoniously adapted for contemporary comfort. Situated in a prime location, guests enjoy easy access to the charming old town and its historic center, enhancing the cultural experience of their stay.
The hotel's careful renovations have maintained the original Belle Époque charm, ensuring it functions well as a modern hospitality venue while respecting the architectural style of the period. The combination of old-world charm and modern amenities, including a casino and spa, offers a luxurious stay with a nod to historical grandeur. The fascinating history of the hotel continues to captivate guests, as evidenced by the interesting narratives found in its guest book.
Nestled amidst breathtaking views and a historically vibrant location, Impérial Palace embodies the captivating essence and elegance of its past, beautifully integrated with the comforts of today.
Impérial Palace offers a remarkable retreat for couples, highlighting its suitability for those seeking a romantic escape. The hotel is often recommended for honeymooners due to its elegant charm and excellent room sizes, ideal for newlyweds or those celebrating special milestones. Guests have shared their delight in returning to the hotel for future vacations, indicating a high level of satisfaction with their stay. Special occasions such as wedding anniversaries are noted to be celebrated with thoughtful gestures like a cake and champagne, showing the hotel's attention to making significant celebrations memorable. While specific mentions of honeymoon packages are limited, the overall experience at the Impérial Palace seems to resonate well with couples looking for a memorable getaway.
The Impérial Palace in Annecy is widely celebrated for its luxurious ambiance and exceptional service. This grand hotel, often described as the city's finest, seamlessly blends traditional charm with modern elegance. Its architecture and location contribute to an enchanting atmosphere that guests relish. Both the exterior and interior of the hotel reflect the grandeur of a bygone era, offering a distinguished, palatial setting.
Guests repeatedly express appreciation for the attentive and well-trained staff, who are noted for their high-level professionalism and kindness, ensuring each stay is polished and memorable. The restaurant is praised for its perfect offerings, while the breakfast is deemed spectacular, adding to the hotel’s high-quality service and five-star reputation. Travelers find comfort in the spacious, plush rooms that provide unique features typically associated with classic or ultra-luxury hotels. The attention to detail in amenities, such as complimentary treats, also enhances the luxurious experience.
The hotel's tranquil environment, coupled with its proximity to Lake Annecy, creates a serene escape for guests, complete with excellent floral decorations and top-tier hygiene standards. Despite occasional staffing challenges, the overall feeling is one of high-end indulgence, elegance, and warmth, making the Impérial Palace a remarkable choice for anyone seeking a refined and luxurious stay.
The Impérial Palace in Annecy is an exceptional destination for couples seeking a romantic retreat. Nestled in a dreamlike setting with breathtaking views of Lake Annecy, the hotel offers a perfect blend of modern comfort and historical charm. Luxurious accommodations are complemented by thoughtful gestures such as room upgrades and special anniversary celebrations, adding an extra layer of enchantment to your stay. Guests rave about the impeccable hospitality and staff who go above and beyond to ensure a memorable experience.
From magical nights to celebrate significant milestones to little touches like a bouquet of roses and champagne, the Impérial Palace excels in providing an ambiance of romance and elegance. The spa is particularly praised for its magnificence, offering a sanctuary for relaxation and rejuvenation. Dining at the hotel is a gourmet delight, enhancing the overall experience of indulgence.
Whether enjoying a continental breakfast, sipping wine while watching the sunset from your room, or taking in the views from the hotel's prime lake-facing location, a stay at the Impérial Palace is a luxurious escape that couples yearn to recreate. Ideal for honeymoons, anniversaries, or simple romantic getaways, this elegant structure ensures a magical and memorable stay for anyone looking to celebrate love.
Nestled in a stunning location with easy access to the old town, Impérial Palace stands out for its exemplary service and breathtaking surroundings. Guests have praised the hotel for its warm hospitality, particularly in how they accommodate dogs. From the moment guests arrive with their pets, they experience a seamless check-in process, with staff going out of their way to ensure a pleasant stay, even handling luggage along with pets.
The hotel sets a high standard in dog-friendly facilities by providing mats and bowls in the room for canine companions. Pets are not only allowed but are truly welcomed, with access to various areas, including breakfast settings. Furthermore, dog owners appreciate the freedom to explore the hotel's scenic lawns and fresh water, making it a delightful experience for both humans and their furry friends. The hotel's love for animals enhances the overall stay, ensuring that pets feel as welcome as their owners.
Location Show Map
Location
Breakfast
However, while many guests relish the experience of breakfast on the terrace, complemented by the views, a few note that the service can be inconsistent, with instances of wait staff being overworked and some delays in service. The breakfast is not complimentary, and several guests find the price to be on the higher side, which occasionally impacts their overall satisfaction. Despite some criticisms regarding cost and occasional service issues, the breakfast at Impérial Palace typically leaves a positive impression, aligning with the grandeur and elegance expected from such a distinguished establishment.
Dinner
Rooms
While some rooms feature balconies and offer panoramic views, a few guests noted minor drawbacks, such as dated decor and noise from nearby elevators. Despite occasional comments on smaller room sizes or outdated interiors, the majority of visitors appreciate the hotel's luxurious feel and convenient location. The property's proximity to the town center and the grand architecture contribute to making the Impérial Palace a favoured choice among travelers seeking comfort and elegance in the heart of Annecy.
Beds
Cleanliness
While the hotel's cleanliness is often celebrated, there are occasional mentions of areas for improvement, such as the need for a more thorough cleaning in some rooms and shared spaces. Despite these minor blemishes, the majority of reviews focus on the exemplary standards maintained throughout the establishment. The cleanliness is consistently paired with comments about friendly and attentive staff, making stays at the Impérial Palace both pleasant and refreshing.
In addition to cleanliness, guests appreciate the hotel’s stunning location by the lake, providing incredible views and a great spot for exploring Annecy. Despite mentions that the hotel could benefit from a refresh in certain areas, the overall experience remains highly satisfactory, underlined by the hotel's commitment to maintaining a pristine environment.
Staff
Visitors appreciate the attentive and caring nature of the staff, who go out of their way to accommodate guests' needs while maintaining a courteous demeanor. The staff's dedication to providing a personalized service and their readiness to offer valuable assistance enhance the overall guest experience, making the hotel stand out as a top-notch establishment.
The reviews also commend the specific members of the team, highlighting individuals like John the Concierge for their helpfulness and kindness, which further elevates the hospitality of the Impérial Palace. Whether it is the warm welcome upon arrival or the proactive service from multilingual staff, the reviews reflect a consistent theme of kindness, respect, and professionalism that defines the hotel staff's approach to making each guest's stay memorable.
Wi-Fi
Spa
However, several reviews mentioned the spa's compact size, which occasionally led to overcrowding and limited relaxation space. The requirement to book time slots helped manage the flow of visitors but could also lead to availability issues. Some guests commented on the pool's cold temperature, and access to the spa was noted as an additional charge, which was unexpected for some.
Overall, the spa remains a noteworthy aspect of the Impérial Palace, offering a serene setting perfect for unwinding, though potential visitors may want to plan ahead to make the most of their experience.
Gym
Pool
However, there are a number of restrictions and additional charges that have left some visitors less than satisfied. Access to the pool requires a reservation, and an extra fee of €15 per person, per hour, which guests did not anticipate when booking their stay. The pool itself is reported by some to be small and not always available due to these reservation requirements, which can limit relaxation and enjoyment. Additionally, the scheduling of swimming times, particularly for children, can be confusing and restrictive.
The noise levels around the pool and a preference from staff for guests to wear bathrobes instead of t-shirts are other noted points that affect the overall tranquility of the experience. Despite these limitations, the combination of the hotel's facilities and the nearby scenic lake does offer guests an enjoyable leisure experience.
Parking
The valet staff consistently receives praise for being extremely helpful and friendly, contributing to the overall positive experience at the hotel. Moreover, guests appreciate the ease of parking, whether utilizing the valet service or using the abundant outdoor spaces near the hotel. For those driving electric or hybrid vehicles, the availability of charging options is a notable advantage.
While the hotel covers parking services with thoughtful professionalism, guests also mention occasional noise from nearby casino patrons during early morning hours. Nonetheless, the hotel’s prime location, stunning views, and proximity to the city center complement the superior parking facilities, creating a welcoming and convenient environment. Overall, the Impérial Palace provides ample, secure, and stress-free parking options that greatly benefit guests during their stay.
Family
The hotel's location is another highlight, with its proximity to the lake offering beautiful views and a scenic, 20-minute walk to the old town—an activity both children and adults can enjoy. For those looking to explore the surroundings further, bike rentals are conveniently available either on-site or nearby, adding to the variety of family-friendly activities.
The spa is noted for being children-friendly, allowing families to enjoy its facilities together. Although some guests mention room for improvement in public space design and certain room comforts, the overall feedback reflects a positive family atmosphere. The presence of three dining options within the hotel adds to the convenience and variety of the family stay.
Overall, Impérial Palace stands out as an excellent hotel choice for families, balancing comfort, location, and thoughtful service for a memorable family getaway.
4 Star
The hotel has garnered praise for the overall quality of its offerings, consistently marked by the advantages expected from a four-star rating, with some guests even suggesting it deserves more. Despite some reviews indicating that the restaurant may not fully meet four-star standards, many appreciate the overall dining experience within such an elegant environment.
However, there are mentions of the cost being on the higher side for a four-star hotel, sparking expectations for amenities such as an in-room coffee machine rather than just a kettle. While most visitors have embraced the unique character of this hotel, a few express reservations about price versus quality, suggesting areas for potential enhancement.
In conclusion, Impérial Palace stands as a noteworthy choice for those seeking an enriched stay that bridges the gap between four- and five-star service, all set against an unrivaled picturesque location.
Business
While business services were not specifically highlighted in guest feedback, the availability of a conference center and multiple dining options positions the hotel as a versatile choice for professional meetings and events. Valet service and concierge staff consistently receive high praise for their exemplary service, reinforcing the hotel’s reputation for hospitality.
Guests frequently commend the comfort of rooms and the impeccable indoor accommodations, making it a recommended option for those planning business meetings. Despite some noted service inconsistencies and WiFi issues affecting virtual communications, the polite and helpful reception staff remain a positive aspect of the hotel experience. Overall, the Impérial Palace stands out for its scenic location and supportive amenities aimed at business travelers.
Accessible
Casino
While the presence of automated machines rather than traditional tables might seem unconventional, it nonetheless contributes to a fun and distinct offering within the establishment. The casino's location on the ground floor makes it easy for guests to explore, whether they are looking to indulge in a sophisticated gaming session or simply enjoy a drink in this intriguing atmosphere.
A notable aspect is the privilege of access, allowing guests to effortlessly transition from the comfort of their hotel rooms to the thrilling ambiance of the casino. Despite varied opinions on the clientele, the casino remains a notable feature that adds a lively dimension to the hotel's profile.
The integration of dining options, such as Restaurant Le Riva, within the casino, though not universally praised, provides guests with convenient opportunities for dining amidst their gaming endeavors. Overall, the casino at Impérial Palace stands as an alluring facet of the hotel, contributing to its appeal as a destination melding opulence with entertainment.
Indoor Pool
Historic
The hotel's careful renovations have maintained the original Belle Époque charm, ensuring it functions well as a modern hospitality venue while respecting the architectural style of the period. The combination of old-world charm and modern amenities, including a casino and spa, offers a luxurious stay with a nod to historical grandeur. The fascinating history of the hotel continues to captivate guests, as evidenced by the interesting narratives found in its guest book.
Nestled amidst breathtaking views and a historically vibrant location, Impérial Palace embodies the captivating essence and elegance of its past, beautifully integrated with the comforts of today.
Honeymoon
Luxury
Guests repeatedly express appreciation for the attentive and well-trained staff, who are noted for their high-level professionalism and kindness, ensuring each stay is polished and memorable. The restaurant is praised for its perfect offerings, while the breakfast is deemed spectacular, adding to the hotel’s high-quality service and five-star reputation. Travelers find comfort in the spacious, plush rooms that provide unique features typically associated with classic or ultra-luxury hotels. The attention to detail in amenities, such as complimentary treats, also enhances the luxurious experience.
The hotel's tranquil environment, coupled with its proximity to Lake Annecy, creates a serene escape for guests, complete with excellent floral decorations and top-tier hygiene standards. Despite occasional staffing challenges, the overall feeling is one of high-end indulgence, elegance, and warmth, making the Impérial Palace a remarkable choice for anyone seeking a refined and luxurious stay.
Romantic
From magical nights to celebrate significant milestones to little touches like a bouquet of roses and champagne, the Impérial Palace excels in providing an ambiance of romance and elegance. The spa is particularly praised for its magnificence, offering a sanctuary for relaxation and rejuvenation. Dining at the hotel is a gourmet delight, enhancing the overall experience of indulgence.
Whether enjoying a continental breakfast, sipping wine while watching the sunset from your room, or taking in the views from the hotel's prime lake-facing location, a stay at the Impérial Palace is a luxurious escape that couples yearn to recreate. Ideal for honeymoons, anniversaries, or simple romantic getaways, this elegant structure ensures a magical and memorable stay for anyone looking to celebrate love.
Dog Friendly
The hotel sets a high standard in dog-friendly facilities by providing mats and bowls in the room for canine companions. Pets are not only allowed but are truly welcomed, with access to various areas, including breakfast settings. Furthermore, dog owners appreciate the freedom to explore the hotel's scenic lawns and fresh water, making it a delightful experience for both humans and their furry friends. The hotel's love for animals enhances the overall stay, ensuring that pets feel as welcome as their owners.
Yes, Impérial Palace has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Impérial Palace.
Yes, Impérial Palace welcomes dogs.
Yes, parking facilities are available at Impérial Palace.
Yes, Impérial Palace has a gym.
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