Moxy Annecy
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Summary of reviewsMoxy Annecy shines with its strategic location, making it easy for guests to explore the old town, lake and city center, all within a 10 to 15-minute walk. The hotel benefits from its proximity to train and bus stations, as well as major roads and parking facilities, enhancing convenience whether you arrive by car or public transport.
Guests consistently praise the hotel's cleanliness and comfort. The rooms, though sometimes noted as small, are generally described as clean, well-equipped and modern, ensuring a pleasant stay. Comfortable beds and amenities like coffee makers and Nespresso machines add to the overall positive experience with some rooms featuring stunning mountain views. Despite minor grievances about room sizes, the overall decor and recent renovations receive commendable feedback.
The hotel's breakfast is another highlight, offering a delicious and varied buffet with sweet and savory options, including fresh croissants, various types of bread, cereals, fruits and regional products. The quick replenishment of items and the friendly, attentive staff further enhance this positive experience. Though some guests mention the high price, many find it justified given the extensive and high-quality selection.
The restaurant at the hotel delivers a generally positive dining experience with refined dishes, regional specialties and excellent service. Despite occasional criticisms about meal preparation and pricing, the friendly atmosphere and good food make the restaurant a memorable part of many guests' stays. The on-site bar, known for its great cocktails and professional service, complements the dining experience well.
The staff at Moxy Annecy consistently receive high praise for their friendliness, warmth and professionalism. Guests frequently highlight the helpfulness of specific employees, enhancing the welcoming and hospitable atmosphere of the hotel.
Although reviews of the wifi and spa are mixed with some guests experiencing connectivity issues and occasional maintenance problems, others find the wifi satisfactory and the spa facilities clean, well-equipped and relaxing. The gym is also noted to be functional and well-maintained, despite suggestions for updated equipment.
Family travelers find the hotel accommodating with spacious and clean rooms designed for comfort and convenience. The family-friendly atmosphere is complemented by the hotel's quiet yet accessible location, making it a suitable choice for those traveling with children.
Overall, Moxy Annecy combines a prime location, clean and comfortable accommodations, excellent breakfast and dining options and friendly staff to offer a reliable and welcoming stay for both short and extended visits.
Categories
Guests consistently praise the hotel's cleanliness and comfort. The rooms, though sometimes noted as small, are generally described as clean, well-equipped and modern, ensuring a pleasant stay. Comfortable beds and amenities like coffee makers and Nespresso machines add to the overall positive experience with some rooms featuring stunning mountain views. Despite minor grievances about room sizes, the overall decor and recent renovations receive commendable feedback.
The hotel's breakfast is another highlight, offering a delicious and varied buffet with sweet and savory options, including fresh croissants, various types of bread, cereals, fruits and regional products. The quick replenishment of items and the friendly, attentive staff further enhance this positive experience. Though some guests mention the high price, many find it justified given the extensive and high-quality selection.
The restaurant at the hotel delivers a generally positive dining experience with refined dishes, regional specialties and excellent service. Despite occasional criticisms about meal preparation and pricing, the friendly atmosphere and good food make the restaurant a memorable part of many guests' stays. The on-site bar, known for its great cocktails and professional service, complements the dining experience well.
The staff at Moxy Annecy consistently receive high praise for their friendliness, warmth and professionalism. Guests frequently highlight the helpfulness of specific employees, enhancing the welcoming and hospitable atmosphere of the hotel.
Although reviews of the wifi and spa are mixed with some guests experiencing connectivity issues and occasional maintenance problems, others find the wifi satisfactory and the spa facilities clean, well-equipped and relaxing. The gym is also noted to be functional and well-maintained, despite suggestions for updated equipment.
Family travelers find the hotel accommodating with spacious and clean rooms designed for comfort and convenience. The family-friendly atmosphere is complemented by the hotel's quiet yet accessible location, making it a suitable choice for those traveling with children.
Overall, Moxy Annecy combines a prime location, clean and comfortable accommodations, excellent breakfast and dining options and friendly staff to offer a reliable and welcoming stay for both short and extended visits.
Hotel Taking Steps Towards Sustainability
This eco-certified Green Key hotel incorporates sustainability through the use of eco-friendly materials in its renovation. It implements waste sorting and tracking, utilizes energy-saving switches, LED light bulbs, and recycling bins, and features water-efficient showers and toilets.
Dog Friendly Hotel
This hotel is pet-friendly, making it a suitable option for travelers with dogs. Its modern design and central location add to its appeal.
Business Hotel
This hotel offers seminar rooms, a restaurant, and a lounge bar, with top-of-the-range amenities and service. The hotel has 3 meeting rooms and 156 guest rooms.
Hotel with Parking
This hotel provides parking and is located on Avenue Du Rhone, close to the city center. It offers a modern and stylish experience.
EV charging stations
Accessible Hotel
Moxy Annecy provides accessibility information and has 5 rooms specifically designed for disabled people. The property has elevators, accessible routes to public areas like the fitness center, restaurants, and meeting spaces, a stair-free path to the entrance, braille/raised signage, handrails, and hand-held showerheads.
Hotel with Gym
Moxy Annecy has a fitness center, allowing guests to maintain their workout routine. It provides modern equipment and a dedicated space for fitness activities.
Hotel with EV Charging Stations
Moxy Annecy is located in the center of Annecy and offers EV charging stations.
3-Star Hotel
Moxy Annecy is a modern hotel known for its stylish design and vibrant atmosphere. It caters to younger travelers looking for a trendy and comfortable stay.
Hotel for Honeymoon
Family Friendly Hotel
Information provided by the hotelIdeally located just a five-minute walk from the centre of Annecy and the railway station, the Moxy Annecy offers guests an exceptional home away from home in the heart of what is known as the “Venice of the Alps”.
Whether you are travelling for business or pleasure, we promise your stay will be unforgettable. Our seminar rooms, restaurant, lounge bar, and entire hotel are full of top-of-the-range amenities, and our teams are ready to provide you with unrivalled service throughout your stay in Annecy.
For a night, a weekend, or a holiday in Annecy, our fun staff is ready to welcome you with open arms. Our destination can be experienced and discovered in all four seasons. Sports activities, culture, heritage, leisure activities, events: pick and choose from our holiday ideas to create your ideal program. Make our destination your new horizon!
Whether you are travelling for business or pleasure, we promise your stay will be unforgettable. Our seminar rooms, restaurant, lounge bar, and entire hotel are full of top-of-the-range amenities, and our teams are ready to provide you with unrivalled service throughout your stay in Annecy.
For a night, a weekend, or a holiday in Annecy, our fun staff is ready to welcome you with open arms. Our destination can be experienced and discovered in all four seasons. Sports activities, culture, heritage, leisure activities, events: pick and choose from our holiday ideas to create your ideal program. Make our destination your new horizon!
Main Amenities
- Sustainability
- Free Wifi
- Restaurant
- Fitness Center
- Daily Housekeeping
- Service Request
HOTEL INFORMATION
Check-in: 3:00 pm
Check-out: 12:00 pm
Pet Policy
Pets Welcome – Non-Refundable Pet Fee Per Night: €15.00
Maximum Number of Pets in Room: 1
Off-Site Parking – Parking Chevene (0.1 KM)
Guest Reviews
The reviews for Moxy Annecy highlight its exceptional location as a major advantage. The hotel enjoys close proximity to both the old town of Annecy and key transport hubs, such as the train and bus stations. Guests find it easy to walk to the city's main attractions with the historic center, lake and city center all within a 10 to 15-minute walk. Many reviews appreciate the convenience of being able to explore Annecy on foot, making it ideal for sightseeing.
In addition to its strategic placement near transportation and city highlights, the hotel is noted for its cleanliness and comfort. Rooms are frequently described as pleasant, clean and well-equipped, contributing to a comfortable stay. The area's accessibility, including proximity to parking facilities and major roads, further adds to its appeal for visitors arriving by car or public transport.
While some guests noted the hotel is slightly removed from the vibrant tourist areas, they still found the location manageable and convenient, especially for short stays or quick stopovers. Overall, the hotel's location is praised as ideal for visiting Annecy, allowing for easy access to the city's best features while offering a peaceful retreat close to the hustle and bustle of the old town.
The breakfast at the Moxy Annecy receives high praise from guests for its quality, variety and generous offerings. Many reviews highlight the breakfasts as very good, delicious and of excellent quality with an abundance of choices. The buffet is well-stocked and includes a wide range of both sweet and savory items, ensuring that there is something for every taste. Fresh croissants, various types of bread, cereals, fruits and quality regional products are frequently mentioned as standout options. The breakfast is described as hearty, filling and satisfying, making it a perfect start to the day.
Guests appreciate the punctual and quick replenishment of the buffet, ensuring that all options are available throughout the breakfast hours. The friendly and welcoming staff contribute positively to the breakfast experience. Some reviews note the high price of the breakfast, but many find it justified given the extensive and high-quality selection. There are occasional mentions of a lack of certain items like cheeses or yogurts and a few remarks about the breakfast being too basic or industrial for some tastes. Despite these minor criticisms, the overall sentiment is overwhelmingly positive, making the breakfast at Moxy Annecy a highlight of many guests' stays.
The reviews for dinner at the Moxy Annecy's restaurant reflect a generally positive dining experience. Guests frequently praise the delicious food and good menu with many highlighting the excellent quality of meals and the attentive, friendly service provided by the staff. The restaurant is noted for its refined dishes and regional specialties, which add to the charm of the dining experience. The on-site Italian restaurant also receives commendations for its quality.
While many guests were impressed by the delicious dinners and enjoyable atmosphere, others pointed out some inconsistencies. Some mentioned undercooked rice and overly salty potato chips, while a few felt the evening meal prices were high compared to external options. Additionally, the restaurant's closure on Sundays, Mondays and lunch can be inconvenient for some guests.
The cozy bar and its talented, professional bartender enhance the overall dining experience, offering great cocktails and a pleasant atmosphere. Though reservations are necessary for evening meals due to high demand, the restaurant staff assists by making alternative arrangements when needed.
Overall, despite some minor issues with meal preparation and pricing, the hotel restaurant is a highlight for many guests, offering a delightful mix of good food, excellent service and a welcoming ambiance.
The rooms at Moxy Annecy garner praise for their comfort and cleanliness. Many guests highlight the spaciousness of the rooms with pleasant and modern decor contributing to a positive atmosphere. Comfortable beds and well-equipped amenities, including coffee makers and Nespresso machines, are frequently mentioned. The rooms are often described as quiet and well-soundproofed, ensuring a restful stay.
The staff's professionalism and friendliness add to the experience, creating a welcoming environment. Guests appreciate the cleanliness with rooms cleaned thoroughly and regularly. Some rooms have stunning views of the mountains, adding to the aesthetic appeal.
However, a recurring issue in reviews is the small size of some rooms and bathrooms, which can feel cramped for extended stays. Despite this, even the smaller rooms are described as functional and well-arranged. The hotel's modern touches and updates receive positive feedback with several guests noting that the rooms appear recently renovated.
Overall, the combination of cleanliness, comfort and modern features make the rooms at Moxy Annecy a reliable choice for visitors, especially for shorter stays where space might not be a primary concern.
The beds at Moxy Annecy have received a considerable amount of praise from guests. Most reviews highlight the comfort of the beds with many describing them as very comfortable or excellent. A significant number of guests appreciated the large and spacious beds, including king-sized and queen beds, which contributed to a good night's sleep. The mattresses are noted to be of high quality with several mentions of them being firm and supportive, although some guests found them a bit too soft for their liking.
Bedding quality comes across as a major positive aspect, frequently described as comfortable, very good and clean. Guests also mentioned the availability of comfortable pillows, which added to the overall sleep experience. There were a few specific comments regarding rooms equipped with mini bars and functional bathrooms enhancing the overall comfort.
However, there were occasional criticisms with some guests pointing out issues such as old sheets, hard beds, unevenly spread bedsheets and bedding that was not very comfortable. There was also mention of sofa beds being particularly uncomfortable. Despite this, the majority of the reviews were favorable, emphasizing the comfort and quality of the beds and bedding at the hotel, making it conducive for a restful stay.
The cleanliness of Moxy Annecy is a standout feature frequently praised by guests. The rooms and bathrooms are consistently described as clean and well-maintained, providing a comfortable and pleasant stay. Guests also appreciate the daily cleaning service, ensuring that rooms remain tidy throughout their visit. The hotel itself is noted for its overall cleanliness and welcoming atmosphere.
The staff at the hotel are frequently highlighted for their friendliness and professionalism, adding to the positive experience. The hotel's facilities, including the spa and jacuzzi, are also well-kept, contributing to the high standards of hygiene and comfort.
However, a few guests mentioned some minor issues with specific areas such as carpets, bathroom drains and occasional dust on furniture. Despite these small shortcomings, the overall consensus is that the hotel maintains excellent cleanliness standards. The strategic location, just a 20-minute walk from the center and value for money further enhance the appeal of Moxy Annecy.
In summary, the hotel excels in providing clean and comfortable accommodations with attentive staff and well-maintained facilities, making it a reliable choice for travelers seeking a hygienic and pleasant stay.
The guest reviews for Moxy Annecy consistently highlight the exemplary nature of the staff's service. Guests frequently note the friendliness, warmth and professionalism of the hotel personnel. Whether at the reception, the restaurant or managing guest inquiries, the staff is described as friendly, welcoming and attentive. Specific mentions of employees like Bruno and Karim stand out, being particularly helpful and knowledgeable. The team's efficiency is evident as they are quick to address concerns, provide good advice and make guests feel valued and comfortable.
The reception team is often praised for their politeness and readiness to assist, ensuring that guests settle in smoothly even during late hours. The collective efforts of the staff contribute significantly to creating a hospitable atmosphere where guests feel cared for. Despite minor instances of miscommunication and occasional language barriers, the overall sentiment towards the staff remains overwhelmingly positive. The dedication to maintaining high standards of customer service clearly plays a pivotal role in the positive experiences of the hotel's guests.
The wifi experience at the Moxy Annecy presents a mixed bag based on guest reviews. On the positive side, there are mentions of a generally good Wi-Fi connection with some guests finding the internet strong and fast, especially in certain areas of the hotel. Furthermore, the availability of free wifi is a welcomed feature.
However, there are also several issues highlighted. Many guests experienced no Wi-Fi during their stay, particularly noting that the wifi didn't reach the upper floors and rooms. Some indicated that the Wi-Fi was weak or completely down for the duration of their visit. Others mentioned needing to search carefully for passwords and found the Wi-Fi service fairly basic and in need of improvement. Despite the hotel staff being friendly and other amenities like USB charging ports being available, the overall reliability and consistency of the Wi-Fi appeared lacking, pointing to a need for better service in this area.
The spa at Moxy Annecy has garnered mixed reviews from guests. Positively, the spa is described as top-notch, clean, well-maintained and equipped with a variety of facilities such as a sauna, hammam and an intimate jacuzzi area. Many guests appreciated the availability and quality of the spa services, finding them relaxing and exemplary for a reasonable additional cost. The spa's ambiance was frequently noted as pleasant and friendly, contributing to a relaxing experience. For those who enjoyed the amenities, booking in advance was recommended due to high demand.
However, there were several instances where guests found the spa area to be unsatisfactory. Complaints included the spa being out of order or closed during their stay, issues with cleanliness and the necessity to make reservations, which some found inconvenient. Additionally, high rates for massages and occasional maintenance problems were points of contention. Despite these occasional setbacks, the spa remains a highlight for many guests, offering a valuable and enjoyable relaxation experience.
Moxy Annecy offers a range of amenities that cater to fitness enthusiasts. Guests have generally expressed satisfaction with the gym facilities, describing them as well-maintained and well-equipped. The fitness room is reported to be accessible and air-conditioned, ensuring a comfortable workout environment. Despite these positives, some reviews mention that the gym could benefit from updated equipment with certain pieces being described as weak or not functioning properly. Additionally, there are comments about the fitness area lacking a diverse range of equipment. Nonetheless, the gym remains a valuable feature of the hotel, attracting guests who appreciate the convenience of having fitness facilities on-site.
The Moxy Annecy stands out as a family-friendly destination, providing a range of accommodations well-suited for those traveling with kids. The hotel offers spacious and clean rooms, many of which are specifically designed to cater to families. Options like connecting rooms and suites with multiple beds ensure convenience and comfort, making it easy for parents and children to stay together without feeling cramped.
The location adds to its appeal, being close to the train station yet maintaining a quiet ambiance, ideal for families who value both accessibility and tranquility. The hotel staff are noted for their friendliness, enhancing the overall welcoming atmosphere. Additional touches like separate rooms with two bathrooms in family suites, king-size beds and comfortable sofa beds for children contribute to a pleasant stay.
Breakfast at the hotel is a highlight, featuring machines for fresh juices and coffee, along with a good selection of yogurt and cereal that appeals to kids. Although some guests mentioned that the children's beds were a bit hard, the overall comfort level was deemed suitable for a family of four.
In summary, the Moxy Annecy is well-regarded for its family accommodations and amenities, making it a suitable choice for family trips to Annecy.
Moxy Annecy provides a consistent three-star experience with its functional and moderately-priced offerings. The amenities while basic, fit well within the expectations of a 3-star hotel. Although not luxurious, the hotel offers good value for money, making it an affordable choice for travelers. Guests appreciate the nice amenities for this category and find the hotel suitable for short stays with room conditions corresponding to what one would expect in a city hotel.
Location is a strong point, being very well situated. The staff receives high praise for their uniformly friendly and helpful demeanor, which adds to the overall positive experience, despite some noting the crowded breakfast area and the absence of a refrigerator in the rooms. Overall, the hotel fulfills three-star expectations with many guests finding the price-performance ratio to be fair, though some feel it is on the pricier side for the category.
Moxy Annecy is a commendable choice for business travelers, particularly due to its advantageous central location and easy access to the Central Business District. The hotel is well-situated, making it convenient for corporate events and professional meetings.
Guests appreciate the quick check-in and check-out processes, which are essential for tight business schedules. The hotel offers a business-friendly environment, complete with modern office equipment and connectivity, making it suitable for business-related activities. There are also flexible meeting and event spaces, providing adequate facilities for business use.
The rooms are clean and fairly spacious, designed to meet the needs of business travelers. The staff are noted for their friendliness and understanding, contributing to the overall positive experience. Additionally, services such as complimentary meeting amenities and adequate parking—despite additional parking fees—enhance the convenience for business guests.
Whether it's a short business stay or a one-night trip, Moxy Annecy offers comfort and efficiency, ensuring general business satisfaction. The hotel strikes a balance between being economical and providing the necessary business facilities, making it a suitable choice for those traveling for work.
The Moxy Annecy offers a commendable level of accessibility for guests with disabilities. Key highlights include easily reachable facilities via car with the added benefit of a nearby parking lot offering preferential rates. The hotel's proximity to the train station and public transport links is notably convenient, as is its location just 10 minutes from the historic center and 15 minutes from the lake.
The establishment features accessible rooms and wheelchair-friendly facilities, making it a practical choice for guests with mobility challenges. Guests have praised the accessible parking options and the ease of access to the hotel itself. While some areas, such as the elevator, may need attention, the overall accommodations for differently-abled persons are deemed satisfactory.
In terms of location, the hotel is ideal for travelers wanting to explore Annecy without the hassle of long commutes. It is within walking distance of key attractions and conveniently close to both the Gare routier and SNCF train stations. Furthermore, friendly staff and comfortable rooms add to the positive experience for all guests. However, it's worth noting that some facilities could benefit from further accessibility improvements.
Moxy Annecy offers a pleasantly romantic atmosphere ideal for honeymooners. The staff is noted for being attentive, enhancing a stay that is already characterized by a lovely room setup and thoughtful services. The hotel's classy restaurant provides fantastic meals, complemented by top-notch, attentive service. Overall, the ambiance and atmosphere are well-suited for a memorable honeymoon experience.
Moxy Annecy welcomes pets, making it convenient for travelers with dogs. The hotel allows dogs and offers dog-friendly accommodations with facilities available for their stay. While guests appreciate these pet-friendly policies, they should note that pets are not allowed in the restaurant area, which includes the breakfast place. A fee of 7 euros per night applies for bringing a dog, although some guests noted that this charge was not clearly indicated during the booking process. Despite this, the hotel maintains a positive atmosphere with friendly customer service, enhancing the overall experience for guests traveling with their furry friends.
Location Show Map
Location
In addition to its strategic placement near transportation and city highlights, the hotel is noted for its cleanliness and comfort. Rooms are frequently described as pleasant, clean and well-equipped, contributing to a comfortable stay. The area's accessibility, including proximity to parking facilities and major roads, further adds to its appeal for visitors arriving by car or public transport.
While some guests noted the hotel is slightly removed from the vibrant tourist areas, they still found the location manageable and convenient, especially for short stays or quick stopovers. Overall, the hotel's location is praised as ideal for visiting Annecy, allowing for easy access to the city's best features while offering a peaceful retreat close to the hustle and bustle of the old town.
Breakfast
Guests appreciate the punctual and quick replenishment of the buffet, ensuring that all options are available throughout the breakfast hours. The friendly and welcoming staff contribute positively to the breakfast experience. Some reviews note the high price of the breakfast, but many find it justified given the extensive and high-quality selection. There are occasional mentions of a lack of certain items like cheeses or yogurts and a few remarks about the breakfast being too basic or industrial for some tastes. Despite these minor criticisms, the overall sentiment is overwhelmingly positive, making the breakfast at Moxy Annecy a highlight of many guests' stays.
Dinner
While many guests were impressed by the delicious dinners and enjoyable atmosphere, others pointed out some inconsistencies. Some mentioned undercooked rice and overly salty potato chips, while a few felt the evening meal prices were high compared to external options. Additionally, the restaurant's closure on Sundays, Mondays and lunch can be inconvenient for some guests.
The cozy bar and its talented, professional bartender enhance the overall dining experience, offering great cocktails and a pleasant atmosphere. Though reservations are necessary for evening meals due to high demand, the restaurant staff assists by making alternative arrangements when needed.
Overall, despite some minor issues with meal preparation and pricing, the hotel restaurant is a highlight for many guests, offering a delightful mix of good food, excellent service and a welcoming ambiance.
Rooms
The staff's professionalism and friendliness add to the experience, creating a welcoming environment. Guests appreciate the cleanliness with rooms cleaned thoroughly and regularly. Some rooms have stunning views of the mountains, adding to the aesthetic appeal.
However, a recurring issue in reviews is the small size of some rooms and bathrooms, which can feel cramped for extended stays. Despite this, even the smaller rooms are described as functional and well-arranged. The hotel's modern touches and updates receive positive feedback with several guests noting that the rooms appear recently renovated.
Overall, the combination of cleanliness, comfort and modern features make the rooms at Moxy Annecy a reliable choice for visitors, especially for shorter stays where space might not be a primary concern.
Beds
Bedding quality comes across as a major positive aspect, frequently described as comfortable, very good and clean. Guests also mentioned the availability of comfortable pillows, which added to the overall sleep experience. There were a few specific comments regarding rooms equipped with mini bars and functional bathrooms enhancing the overall comfort.
However, there were occasional criticisms with some guests pointing out issues such as old sheets, hard beds, unevenly spread bedsheets and bedding that was not very comfortable. There was also mention of sofa beds being particularly uncomfortable. Despite this, the majority of the reviews were favorable, emphasizing the comfort and quality of the beds and bedding at the hotel, making it conducive for a restful stay.
Cleanliness
The staff at the hotel are frequently highlighted for their friendliness and professionalism, adding to the positive experience. The hotel's facilities, including the spa and jacuzzi, are also well-kept, contributing to the high standards of hygiene and comfort.
However, a few guests mentioned some minor issues with specific areas such as carpets, bathroom drains and occasional dust on furniture. Despite these small shortcomings, the overall consensus is that the hotel maintains excellent cleanliness standards. The strategic location, just a 20-minute walk from the center and value for money further enhance the appeal of Moxy Annecy.
In summary, the hotel excels in providing clean and comfortable accommodations with attentive staff and well-maintained facilities, making it a reliable choice for travelers seeking a hygienic and pleasant stay.
Staff
The reception team is often praised for their politeness and readiness to assist, ensuring that guests settle in smoothly even during late hours. The collective efforts of the staff contribute significantly to creating a hospitable atmosphere where guests feel cared for. Despite minor instances of miscommunication and occasional language barriers, the overall sentiment towards the staff remains overwhelmingly positive. The dedication to maintaining high standards of customer service clearly plays a pivotal role in the positive experiences of the hotel's guests.
Wi-Fi
However, there are also several issues highlighted. Many guests experienced no Wi-Fi during their stay, particularly noting that the wifi didn't reach the upper floors and rooms. Some indicated that the Wi-Fi was weak or completely down for the duration of their visit. Others mentioned needing to search carefully for passwords and found the Wi-Fi service fairly basic and in need of improvement. Despite the hotel staff being friendly and other amenities like USB charging ports being available, the overall reliability and consistency of the Wi-Fi appeared lacking, pointing to a need for better service in this area.
Spa
However, there were several instances where guests found the spa area to be unsatisfactory. Complaints included the spa being out of order or closed during their stay, issues with cleanliness and the necessity to make reservations, which some found inconvenient. Additionally, high rates for massages and occasional maintenance problems were points of contention. Despite these occasional setbacks, the spa remains a highlight for many guests, offering a valuable and enjoyable relaxation experience.
Gym
Family
The location adds to its appeal, being close to the train station yet maintaining a quiet ambiance, ideal for families who value both accessibility and tranquility. The hotel staff are noted for their friendliness, enhancing the overall welcoming atmosphere. Additional touches like separate rooms with two bathrooms in family suites, king-size beds and comfortable sofa beds for children contribute to a pleasant stay.
Breakfast at the hotel is a highlight, featuring machines for fresh juices and coffee, along with a good selection of yogurt and cereal that appeals to kids. Although some guests mentioned that the children's beds were a bit hard, the overall comfort level was deemed suitable for a family of four.
In summary, the Moxy Annecy is well-regarded for its family accommodations and amenities, making it a suitable choice for family trips to Annecy.
3 Star
Location is a strong point, being very well situated. The staff receives high praise for their uniformly friendly and helpful demeanor, which adds to the overall positive experience, despite some noting the crowded breakfast area and the absence of a refrigerator in the rooms. Overall, the hotel fulfills three-star expectations with many guests finding the price-performance ratio to be fair, though some feel it is on the pricier side for the category.
Business
Guests appreciate the quick check-in and check-out processes, which are essential for tight business schedules. The hotel offers a business-friendly environment, complete with modern office equipment and connectivity, making it suitable for business-related activities. There are also flexible meeting and event spaces, providing adequate facilities for business use.
The rooms are clean and fairly spacious, designed to meet the needs of business travelers. The staff are noted for their friendliness and understanding, contributing to the overall positive experience. Additionally, services such as complimentary meeting amenities and adequate parking—despite additional parking fees—enhance the convenience for business guests.
Whether it's a short business stay or a one-night trip, Moxy Annecy offers comfort and efficiency, ensuring general business satisfaction. The hotel strikes a balance between being economical and providing the necessary business facilities, making it a suitable choice for those traveling for work.
Accessible
The establishment features accessible rooms and wheelchair-friendly facilities, making it a practical choice for guests with mobility challenges. Guests have praised the accessible parking options and the ease of access to the hotel itself. While some areas, such as the elevator, may need attention, the overall accommodations for differently-abled persons are deemed satisfactory.
In terms of location, the hotel is ideal for travelers wanting to explore Annecy without the hassle of long commutes. It is within walking distance of key attractions and conveniently close to both the Gare routier and SNCF train stations. Furthermore, friendly staff and comfortable rooms add to the positive experience for all guests. However, it's worth noting that some facilities could benefit from further accessibility improvements.
Honeymoon
Dog Friendly
No, Moxy Annecy doesn't have any pool.
No, a spa isn't available at Moxy Annecy.
Yes, Moxy Annecy welcomes dogs.
Yes, parking facilities are available at Moxy Annecy.
Yes, Moxy Annecy has a gym.
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