Havana Resort
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Summary of reviewsHavana Resort offers a welcoming and convenient stay for travelers in Tana, receiving high praise for its strategic location. Situated within a short walking distance from the city center, it's perfectly positioned for guests eager to explore landmarks like the Rova Palace and Botanical Garden. Despite its central setting, the resort maintains a tranquil atmosphere, enhanced by panoramic views and the proximity to Lake Anosy. The vibrant surrounding area provides access to numerous restaurants and immerses visitors in local culture.
Guests often highlight the exceptionally friendly and helpful staff as a standout feature of the resort. Their courteous and professional demeanor contributes to a positive experience throughout the stay, from check-in at reception to dining in the restaurant. The rooms are another area of satisfaction, being spacious and well-equipped with comfortable beds and useful amenities, though some minor issues with lighting and noise have been mentioned.
The resort maintains high cleanliness standards, with the majority of visitors appreciating the well-maintained rooms and facilities. Despite isolated reports of cleanliness issues, the overall impression is one of a tidy and orderly environment. Havana Resort's spa services are also well-regarded, particularly for their professional staff and quality massages, offering a relaxing retreat after exploring the city.
Dining at the resort receives mixed reviews. While the rooftop setting is celebrated for its romantic ambiance and delicious food, the main restaurant service can be slow, and the menu limited. The breakfast is generally appreciated for its portion size and variety, yet could improve to fully meet expectations of a four-star rating.
Havana Resort's amenities are well-received, though feedback indicates some areas needing enhancement to align with four-star standards, particularly in dining and pool access. The indoor pool has mixed reviews due to its limited size and additional access fees, and some confusion arises from promotional material. Nevertheless, the resort provides a comfortable and accommodating base for guests seeking both relaxation and exploration in downtown Tana.
Categories
Guests often highlight the exceptionally friendly and helpful staff as a standout feature of the resort. Their courteous and professional demeanor contributes to a positive experience throughout the stay, from check-in at reception to dining in the restaurant. The rooms are another area of satisfaction, being spacious and well-equipped with comfortable beds and useful amenities, though some minor issues with lighting and noise have been mentioned.
The resort maintains high cleanliness standards, with the majority of visitors appreciating the well-maintained rooms and facilities. Despite isolated reports of cleanliness issues, the overall impression is one of a tidy and orderly environment. Havana Resort's spa services are also well-regarded, particularly for their professional staff and quality massages, offering a relaxing retreat after exploring the city.
Dining at the resort receives mixed reviews. While the rooftop setting is celebrated for its romantic ambiance and delicious food, the main restaurant service can be slow, and the menu limited. The breakfast is generally appreciated for its portion size and variety, yet could improve to fully meet expectations of a four-star rating.
Havana Resort's amenities are well-received, though feedback indicates some areas needing enhancement to align with four-star standards, particularly in dining and pool access. The indoor pool has mixed reviews due to its limited size and additional access fees, and some confusion arises from promotional material. Nevertheless, the resort provides a comfortable and accommodating base for guests seeking both relaxation and exploration in downtown Tana.
Hotel with Spa
Havana Resort is listed as a spa hotel in Antananarivo. While specific spa amenities are not detailed, its inclusion in multiple lists of hotels with spas indicates it offers relevant facilities.
Romantic Hotel
Havana Resort offers a unique experience with its distinctive style and comfortable accommodations. While specific romantic amenities aren't highlighted, the overall ambiance and personalized service can create a memorable stay for couples.
Hotel with Swimming Pool
This resort features a swimming pool. It provides a relaxing atmosphere for guests.
Heated Pool Indoor Pool
Hotel with Parking
Havana Resort is listed with parking included.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Havana Resort is strategically positioned for travelers eager to explore the vibrant heart of Tana. Guests appreciate its central but surprisingly serene setting, making it a tranquil oasis amidst the city's bustling atmosphere. Located just a short walk from the city center, the hotel is an ideal base for those wanting to visit landmarks like the Rova Palace and the Botanical Garden on foot. Panoramic views from the rooftop and proximity to Lake Anosy add to its charm. The surrounding area is lively and offers easy access to various restaurants, while the nearby chaotic streets infuse a dose of local flavor. Alongside its prime location, the friendly and exceptionally helpful staff enhance the appeal of this well-valued establishment, ensuring both convenience and comfort for its guests.
At Havana Resort, guests have a mixed experience with the breakfast offerings. Many find the breakfast to be satisfying, with generous portions and a wide array of delicious options. The breakfast is included in the price, adding excellent value for money. Some reviews highlight the superb quality of the meals, describing them as delightful, hearty, and very complete. The staff is often praised for being helpful, adding to the comfortable experience at the hotel.
However, several comments suggest that the breakfast could be improved. Criticisms include a lack of variety and a menu that does not meet the expectations of a 4-star rating. Service can be slow, with food taking a noticeable amount of time to arrive. Additionally, some guests note difficulties with communication as some staff members do not speak English, making it challenging to order desired items.
Overall, the breakfast at Havana Resort offers good value and quality, but there are areas that could be enhanced to fully align with the hotel's star rating.
Havana Resort offers diners a mixed experience when it comes to their evening meals. The rooftop setting is consistently praised for its romantic ambiance, making it a top choice for those seeking a memorable dining atmosphere. Many guests appreciate the delicious food served at the rooftop bar, and some note that the food quality and serving sizes are commendable overall. The restaurant boasts a fairly varied menu featuring dishes from diverse origins, ensuring that there's something for most palates. However, the main restaurant's service can be disappointingly slow, and the limited menu options may not satisfy everyone. While some guests enjoy their meals and find them recommendable, others feel the cuisine falls short, with descriptions ranging from average to doubtful. Despite its culinary inconsistencies, the resort's welcoming and friendly staff contribute positively to the dining experience.
Havana Resort offers a comfortable and relaxing experience for guests staying in their well-equipped rooms. The rooms are noted for being spacious, with guests praising the ample room size and the quality of features such as comfortable beds and good water pressure in the showers. The accommodations are clean, with many guests appreciating the well-maintained facilities that include amenities like a minibar, kettle, and a desk with tea and coffee setups. Although there are some minor concerns about lighting and floor noise in certain areas, the overall comfort is emphasized, with large rooms, nice air conditioning, and aesthetically pleasing internal design. Guests can also enjoy rooms with balconies and make use of a small indoor pool available for a fee. The resort is ideally located for exploring downtown Tana, making it a convenient choice for travelers aiming to balance relaxation and exploration during their stay.
Havana Resort receives mixed reviews regarding their beds, with mostly positive comments from guests. Many visitors appreciate the comfort of the beds, describing them as very comfortable and of good quality. The comfortable bedding contributes to a welcoming stay, enhanced by the spaciousness of the rooms. However, some guests have noted issues such as mattresses being too hard or thin, and in one case, squeaky. Despite these drawbacks, the overall impression of the beds leans towards satisfaction, with several guests highlighting the quality of the mattresses as a positive aspect of their experience at the resort.
Havana Resort generally receives positive feedback for its cleanliness, with many guests appreciating the hotel's well-maintained rooms and amenities. Visitors often highlight the overall tidiness and the clean accommodation which meets their expectations. The resort has been described as having very clean rooms, and guests commend its spotless presentation and impeccable cleanliness standards. The bathrooms, despite some reports of damage, are frequently noted for their cleanliness. Frequent praise is directed at the courteous and helpful staff, especially at the reception, who contribute to maintaining an organized and pleasant environment.
However, there are isolated instances where guests have observed cleanliness issues, such as unclean linen and mold that wasn't adequately addressed by the cleaning service. Some rooms have experienced problems like dirt stains and clogged sinks, which contradict the resort's otherwise positive cleanliness reputation. Despite these unfortunate occurrences, the feedback largely emphasizes the resort's commitment to providing a clean and pleasant stay for its guests.
Havana Resort is consistently praised for its exceptional staff, making it a standout feature for guests. The reception team is frequently highlighted for their warm and inviting demeanor, ensuring that visitors feel at home from the moment they arrive. Many guests commend the staff's friendliness and helpfulness, describing them as courteous, attentive, and professional. Their ability to maintain positivity and responsiveness, even in challenging conditions, is appreciated by all. Dining experiences are enhanced by the charming and supportive team members, who complement the hotel’s delightful food and cocktails. Overall, the resort is noted for its top-notch service, with a staff that embodies warmth, kindness, and a constant willingness to assist, leaving a lasting impression on everyone who stays.
Havana Resort offers a spa experience characterized by professional and exceptionally friendly staff, providing excellent service to guests. Many enjoy top-notch massages, which are a perfect way to unwind after a day of hiking to nearby attractions. The spa operates by appointment, allowing guests to schedule their relaxation time conveniently.
While the treatments are praised for offering good value for money, the spa itself is described as small and located in the basement. The space is noted for being cramped, with the indoor pool sometimes considered too warm to enjoy during hotter days. However, for those looking for a space to relax, particularly after a day of exploration, the spa provides a comforting retreat with its quality treatments. Despite some critiques about the size and some facilities, guests generally appreciate the overall experience and the warmth of the staff.
Havana Resort offers an indoor pool facility that garners mixed reactions from its guests. While some appreciate its existence, others point out its limited size and location in the basement, which can feel cramped and humid. Accessibility is a concern, with rough and slippery stairs making it a bit challenging to reach. Another point of consideration is that guests have reported additional fees to access the pool, which were not clearly communicated in advance. The hotel's promotional materials might contribute to some confusion, as the pool in the advertisements actually belongs to a third-party facility nearby. Despite these drawbacks, the pool does provide an indoor swimming option, though potential visitors should be prepared for possible extra charges and less-than-ideal access conditions.
Havana Resort has received mixed feedback concerning its four-star rating and amenities. While some guests believe it has rightfully earned its stars, others feel it falls short of this classification. The hotel's overall ambiance and facilities are appreciated by some, yet there are consistent concerns about the standard of cleanliness in the kitchen and restaurant services, which detracts from the overall experience. Many suggest the dining experience is more suitable for light snacks rather than full meals. The discrepancies in service quality suggest that Havana Resort might not fully live up to the expectations typically associated with a four-star establishment.
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Location
Breakfast
However, several comments suggest that the breakfast could be improved. Criticisms include a lack of variety and a menu that does not meet the expectations of a 4-star rating. Service can be slow, with food taking a noticeable amount of time to arrive. Additionally, some guests note difficulties with communication as some staff members do not speak English, making it challenging to order desired items.
Overall, the breakfast at Havana Resort offers good value and quality, but there are areas that could be enhanced to fully align with the hotel's star rating.
Dinner
Rooms
Beds
Cleanliness
However, there are isolated instances where guests have observed cleanliness issues, such as unclean linen and mold that wasn't adequately addressed by the cleaning service. Some rooms have experienced problems like dirt stains and clogged sinks, which contradict the resort's otherwise positive cleanliness reputation. Despite these unfortunate occurrences, the feedback largely emphasizes the resort's commitment to providing a clean and pleasant stay for its guests.
Staff
Spa
While the treatments are praised for offering good value for money, the spa itself is described as small and located in the basement. The space is noted for being cramped, with the indoor pool sometimes considered too warm to enjoy during hotter days. However, for those looking for a space to relax, particularly after a day of exploration, the spa provides a comforting retreat with its quality treatments. Despite some critiques about the size and some facilities, guests generally appreciate the overall experience and the warmth of the staff.
Pool
4 Star
Yes, Havana Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Havana Resort.
No, Havana Resort doesn't allow dogs.
Yes, parking facilities are available at Havana Resort.
Yes, Havana Resort has a gym.
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