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Summary of reviewsThe Richmond Hotel Aomori is highly praised for its strategic location, offering a quiet and comfortable environment that serves as an excellent base for exploring Aomori. Although it requires a 15-minute walk from Aomori Station, guests appreciate its proximity to the city center, government offices, and local dining options. The presence of a nearby bakery and convenience store is an added convenience.
Breakfast at the hotel is celebrated for its diversity and quality, featuring a mix of local and international dishes that satisfy a wide range of tastes. Though some guests mention a lack of variety or quality in certain aspects, the overall breakfast experience is considered a great value, served in a pleasant setting.
Rooms are consistently highlighted for their spaciousness, cleanliness, and comfort, exceeding guest expectations. Many visitors appreciate the bright and new decor, with some enjoying scenic river views. These qualities contribute to a cozy atmosphere that enhances the overall stay.
The hotel stands out for its exceptional cleanliness, supported by polite and attentive staff who ensure a comfortable and secure environment. Guests note the staff's friendliness and professionalism, valuing their warm service despite occasional language barriers. Their efforts leave a lasting positive impression on visitors.
Parking services offer convenience and affordability, although experiences vary due to limited spaces and complex instructions. Nonetheless, parking attendants receive praise for their helpfulness.
The hotel’s beds are frequently commended for their comfort, with spacious semi-double and twin beds providing a restful sleep experience. The combination of moderate mattress firmness and excellent pillows contributes to guest satisfaction.
Overall, Richmond Hotel Aomori is recognized for delivering a clean, comfortable, and spacious accommodation experience, complemented by its attentive staff and convenient amenities, ensuring a memorable stay for its guests. Show more
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Business Hotel
This hotel in Aomori provides comfortable accommodations and essential amenities. Its location makes it suitable for business travelers seeking convenience and accessibility.
Hotel with Parking
Onsite multi-storey (108 spaces) and contracted parking are available for a fee (¥900 per night until Jan 31, 2025, then ¥1000). Self-parking with in/out privileges is offered.
Room Types
Moderate Single Room - Non-SmokingRoom comes with air conditioning/heating facilities, a flat-screen TV and a seating area. Featuring a shower, private bathrooms also come with a bath and free toiletries. A fridge and an electric kettle with green tea bags are included in each as room as well.
Triple Room - Non-SmokingIt has a standard twin bed (with space between the twin beds) and an extra bed. The room is equipped with air conditioning and heating facilities, a flat-screen TV, and a seating area. The private bathroom with shower comes with a bathtub and free toiletries. A refrigerator and an electric kettle with green tea bags are also provided in the room.
Hollywood Twin Room - Non-SmokingRoom comes with air conditioning/heating facilities, a flat-screen TV and a seating area. Featuring a shower, private bathrooms also come with a bath and free toiletries. A fridge and an electric kettle with green tea bags are included in each as room as well.
Deluxe Double Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a seating area with a flat-screen TV, an electric kettle, a carpeted floor, pajamas, as well as heating. The unit offers 1 bed.
Deluxe Single Room - Non-SmokingOffering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room is air-conditioned and features a seating area with a flat-screen TV, an electric kettle, a carpeted floor, pajamas, as well as heating. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
The Richmond Hotel Aomori is strategically positioned in a pleasant area, making it an excellent base for exploring the city. While it might be a bit of a walk from Aomori Station—roughly 15 minutes—the hotel offers easy access to the city center, harbor, and a variety of dining options. Guests appreciate its proximity to government offices and key attractions, which are within walking distance. There is a bakery downstairs and a convenience store nearby, ensuring visitors have easy access to essentials. The hotel's surroundings are quiet and comfortable, which guests find suitable for a restful stay. Although some reviews highlight the distance from the main shopping street and train station, many agree that the location is advantageous for those who prefer to dine and explore locally. The area features several restaurants and bars, contributing to a convenient and enjoyable stay.
Breakfast
Richmond Hotel Aomori presents a breakfast experience that leaves a lasting impression on guests through its wide array of offerings. Many visitors praise the breakfast for being delicious and varied, with plenty of local and international options available. Guests appreciate the inclusion of Aomori ingredients and find the spread to be abundant, ensuring they leave satisfied. Despite some diners noting that the options can seem repetitive or lacking in raw fish, the overall quality and diversity seem to make up for it, with many describing the buffet as spectacular and a great value. Reviews reveal a mix of Japanese and Western dishes that are both delicious and plentiful, with additional compliments directed towards the good coffee and tasty yogurt. However, there are critiques suggesting some elements could be of better quality or more varied, and a few guests were disappointed with the taste. The breakfast is served in a comfortable setting, with some past limitations due to Covid-19. Overall, Richmond Hotel Aomori's breakfast receives favorable remarks for satisfying a broad range of tastes.
Rooms
Richmond Hotel Aomori garners praise for the exceptional quality of its rooms, frequently highlighted as spacious and clean—attributes that set it apart in the region. Many guests appreciate the ample space provided, describing the rooms as very large and bright, offering a sense of comfort and relaxation. This spaciousness extends even to single beds, allowing for a comfortable stretch, while the triple rooms accommodate families or groups with ease. The cleanliness of the rooms and bathrooms receives notable acclaim, consistently described as spotless and tidy. Some guests are delighted by views of the river, adding an extra charm to the stay. The room decor, perceived as new and inviting, contributes to a cozy and comfortable atmosphere, meeting and even exceeding guest expectations. Overall, Richmond Hotel Aomori stands out for offering spacious, clean, and comfortable rooms that ensure a pleasant stay, complemented by friendly staff and nice amenities.
Beds
Richmond Hotel Aomori earns commendations for the comfort and quality of its beds, as expressed through numerous guest reviews. Guests consistently highlight the spaciousness and comfort provided by the hotel’s semi-double and twin beds. The mattresses offer a balance of moderate softness and firmness, ensuring a restful sleep experience. Accompanying excellent pillows further add to the comfort, although a few noted unique fillings that may not appeal to everyone. The size of the beds is frequently mentioned as being particularly suitable for singles seeking roomy accommodations. The rooms are praised not only for their bed comfort but also for their overall spaciousness and cleanliness, complemented by the helpfulness of the staff and well-maintained amenities.
Cleanliness
The Richmond Hotel Aomori consistently impresses guests with its exceptional cleanliness and comfort. Many reviewers praise the rooms for being spacious and impeccably clean, making for a comfortable stay. The hotel staff is noted for their politeness and helpfulness, enhancing the overall experience. The amenities provided are well-maintained, contributing to a secure and pleasant environment.
While some reviews mention minor issues, such as an occasional bathroom odor and slow laundry service, the overwhelming sentiment emphasizes the thoroughness of cleaning practices throughout the hotel. Guest rooms, bathrooms, and common areas like the lobby consistently receive positive remarks for their cleanliness and modern appeal. Though the facilities show signs of aging, their upkeep ensures a clean and functional atmosphere.
Overall, the Richmond Hotel Aomori offers guests a clean, comfortable, and spacious accommodation experience, complemented by attentive service and convenient amenities.
Staff
The staff at Richmond Hotel Aomori are consistently praised for their exceptional friendliness, helpfulness, and professionalism. Guests note that the service is not only courteous but also warm and welcoming, making for a comfortable stay. The front desk staff receive particular accolades for their responsiveness and attentive service, often described as accommodating and polite. Though communication is sometimes challenging due to limited English, the hotel staff strive to overcome these barriers with kindness and resourcefulness. Their kogin-zashi uniforms add a touch of local charm, enhancing the overall guest experience. Across various touchpoints, from check-in to room adjustments and parking assistance, the staff demonstrate a genuine commitment to ensuring guest satisfaction, leaving a lasting positive impression on those who visit.
Parking
Richmond Hotel Aomori provides several parking options for guests, though the experience seems to vary. Parking services, including the on-site valet option, are noted for their convenience and affordability. An ample car park nearby offers reasonable charges, adding to the ease. Guests appreciate the helpfulness of parking attendants, who are described as patient and kind in their guidance, making the process straightforward. There is also the convenience of settling parking fees through automatic check-out.
However, some reviews mention the limited parking spaces and the need to park farther away. While the integrated parking lot is noted for being convenient, it is somewhat cumbersome due to its narrow spaces and complicated explanations. Additionally, the handling of parking tickets upon return lacks clarity, which could complicate the overall process. Despite this, some guests find parking on-site to be easy, indicating a varied experience for visitors depending on personal preferences and expectations.
No, Richmond Hotel Aomori doesn't have any pool.
No, a spa isn't available at Richmond Hotel Aomori.
No, Richmond Hotel Aomori doesn't allow dogs.
Yes, parking facilities are available at Richmond Hotel Aomori.