Hotel San Rafain
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Summary of reviewsHotel San Rafain stands out for its strategic location, offering guests easy access to the New Basilica and Sanctuary of Aparecida, as well as local markets and transport facilities. This convenient setting enhances the appeal for visitors eager to explore the area without needing a car. The hotel consistently receives praise for its cleanliness and cozy ambiance, with rooms noted for being organized and equipped with comfortable bedding.
A standout aspect for many reviewers is the breakfast, frequently lauded for its quality and extensive variety. Guests enjoy a wide selection that includes breads, cakes, fruits, coffee, and juices, adding a delightful aspect to their stay.
The rooms, while celebrated for cleanliness, present a mixed experience due to space constraints. Some guests note limitations in room size, particularly for groups or families, and occasional maintenance issues. Despite these concerns, the staff is consistently recognized for their attentiveness and ability to address guest needs promptly, contributing to a positive service experience.
Cleanliness is a strong point at Hotel San Rafain, with rooms and common areas well-maintained, providing a cozy atmosphere supported by a welcoming and efficient staff. The valet service, while useful, comes with logistical challenges due to the offsite location of the parking area, which may be inconvenient for some guests despite the available support.
While the hotel's service and staff receive high marks, including personal commendations for their kindness and dedication, there is feedback suggesting the hotel does not entirely meet four-star standards. Guests have pointed out areas needing renovation to better align its facilities with its rating.
Overall, Hotel San Rafain provides good value and a pleasant stay, particularly for those seeking a central location and excellent staff service, despite some areas requiring improvement in facilities and amenities.
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A standout aspect for many reviewers is the breakfast, frequently lauded for its quality and extensive variety. Guests enjoy a wide selection that includes breads, cakes, fruits, coffee, and juices, adding a delightful aspect to their stay.
The rooms, while celebrated for cleanliness, present a mixed experience due to space constraints. Some guests note limitations in room size, particularly for groups or families, and occasional maintenance issues. Despite these concerns, the staff is consistently recognized for their attentiveness and ability to address guest needs promptly, contributing to a positive service experience.
Cleanliness is a strong point at Hotel San Rafain, with rooms and common areas well-maintained, providing a cozy atmosphere supported by a welcoming and efficient staff. The valet service, while useful, comes with logistical challenges due to the offsite location of the parking area, which may be inconvenient for some guests despite the available support.
While the hotel's service and staff receive high marks, including personal commendations for their kindness and dedication, there is feedback suggesting the hotel does not entirely meet four-star standards. Guests have pointed out areas needing renovation to better align its facilities with its rating.
Overall, Hotel San Rafain provides good value and a pleasant stay, particularly for those seeking a central location and excellent staff service, despite some areas requiring improvement in facilities and amenities.
Family Friendly Hotel
Hotel San Rafain is a well-rated hotel in Aparecida. It provides a comfortable stay for families visiting the region.
Dog Friendly Hotel
This hotel is pet-friendly. It has good reviews and is a good option for travelers with pets.
Hotel with Parking
Located in Aparecida, this hotel provides parking. Hotels in this religious tourism hub often include parking facilities.
Accessible Hotel
Hotel San Rafain is wheelchair accessible and provides a wheelchair-accessible on-site restaurant, path to the elevator, registration desk, and public washroom. An elevator is available.
4-Star Hotel
Situated in Aparecida, Hotel San Rafain offers a comfortable stay with necessary amenities. It's well-located for accessing local attractions, ensuring convenience and quality for its guests.
Guest Reviews
Hotel San Rafain delights guests with its superb location, nestled conveniently near key attractions in the area. Visitors appreciate its close proximity to the New Basilica and Sanctuary of Aparecida, allowing for easy walking access to these sacred sites. The advantageous location extends to the nearby market and transport facilities such as the bus station, contributing to the hotel's appeal for those eager to explore the city without the hassle of car travel.
The hotel itself receives praise for its cleanliness and cozy ambiance, with rooms described as organized and equipped with comfortable bedding. Guests are consistently pleased with the good service, noting the attentiveness and helpfulness of the staff. Breakfast stands out as an important highlight, lauded for its quality and variety.
Overall, Hotel San Rafain combines a strategic location with commendable amenities, providing travelers with excellent value for their stay. Whether visiting for religious purposes or leisure, the hotel's quiet surroundings and well-kept facilities ensure a pleasant experience.
Hotel San Rafain receives commendations for its breakfast offerings, characterized by a delightful array of choices for guests. Many reviewers consistently praise the breakfast as wonderful, excellent, and delicious, highlighting the abundance of options available. This variety includes a mix of breads, cakes, fruits, coffee, and juices, catering to different tastes and preferences. Guests appreciate the plentiful and well-prepared selections, especially on weekends when the presentation seems to be at its best.
While the breakfast generally garners positive feedback, there are occasional mentions of limited breakfast hours, suggesting that early risers may have a better experience. Some reviews point out that on certain occasions, the breakfast may fall short with less variety, cold items, or operational hiccups like inadequate tableware.
Overall, the breakfast at Hotel San Rafain is a significant highlight for many visitors, adding a delightful aspect to their stay. The hotel's attention to hygiene and service complements the dining experience, making it a reliable choice for travelers seeking both variety and quality in the morning meal.
Hotel San Rafain offers a range of room experiences that tend to focus on cleanliness and comfort with some limitations on space. Guests frequently appreciate the cozy and very clean environments, alongside comfortable beds and generally good room conditions. Many have noted that the rooms are well-kept, with some even brand new, providing everything needed for a stay. Spacious rooms with comfortable beds are a highlight for some, making for a comfortable experience.
However, space is a recurring concern, with many rooms described as small, especially for groups or families. A few guests note that certain rooms have maintenance issues, such as dirty walls, bad smells, or problems with amenities like showers and air conditioning. Additionally, comfort can be inconsistent, with some finding beds and pillows unsatisfactory, and the noise from neighboring rooms can occasionally be heard.
Despite these drawbacks, guests often mention that issues were resolved satisfactorily by the hotel's staff, and the hotel itself is described as simple yet bright. Although the hotel has a single busy elevator, it offers a clean atmosphere, a beautiful reception area, and generally good service. While the accommodations may not be luxurious, for many, they suffice for a pleasant and clean stay with the essentials well-covered.
Hotel San Rafain offers a mixed bag of experiences when it comes to sleeping comfort. While some guests found the beds to be comfortable and the mattresses very good, many others had issues with the hardness of the mattresses. The overall sentiment suggests that the beds might be a bit too firm for some people's liking. For families, the bed size seemed a bit small, potentially making it less ideal for larger groups. Additionally, there were occasional reports of dust mites and allergies triggered by bed linens, which might suggest a need for improved housekeeping or linen replacements. The pillows also received criticism for being high and hard, signaling a need for more varied options. Overall, while some guests managed to find a good night's sleep, others found the experience less comfortable.
Hotel San Rafain offers a commendable level of cleanliness, often described by guests as excellent, with rooms and common areas that are impeccably maintained. The environment is cozy, complemented by the welcoming staff, and the establishment provides an efficient valet service. Guests frequently note the cleanliness of the bathrooms and kitchen, adding to the overall positive impression. The hotel is praised for its strategic location and cost-effectiveness, with the available parking being especially advantageous for those traveling by car. Despite some concerns regarding dirty walls and occasional lapses in cleanliness, such as stained sheets in a few instances, the majority of guests affirm that the accommodations met their expectations. Overall, the hotel appears to maintain a high standard of cleanliness and organization, which contributes to a pleasant stay for most visitors.
Hotel San Rafain sets a high standard of hospitality with its exceptional staff, leaving a lasting impression on guests. Visitors frequently praise the hotel team for their kindness, noting the friendly and polite demeanor of the employees. Whether at reception, housekeeping, or throughout the property, staff members are consistently described as attentive, helpful, and dedicated to providing excellent service. Marcelo and the reception team, in particular, are highlighted for their warmth and attentiveness, ensuring a welcoming atmosphere. The night doorman is commended for his dedication and genuine care for the guests, showcasing the overall dedication of the staff. The combination of great service, a clean and pleasant environment, and a team that truly cares about guests' experiences makes Hotel San Rafain a standout choice for travelers.
At Hotel San Rafain, guests appreciate the availability of parking facilities, but there are some logistical challenges to consider. The parking lot is situated at a considerable distance from the hotel, meaning that guests frequently have to park their vehicles offsite. While the hotel does offer valet services to assist with parking and retrieval, many guests find the need to rely on this service inconvenient, particularly during late night hours when reception staff is scarce. Additionally, there are concerns about the lack of security and control in the distant parking area, prompting some guests to leave their cars parked on the street instead. Despite these logistical issues, the presence of a valet service provides some measure of convenience and reassurance for travelers who prioritize having a parking option available during their stay.
Hotel San Rafain offers a pleasant experience with good service and is noted for its great cost-benefit ratio. Guests appreciate the level of service provided, which contributes positively to their overall experience. However, there are significant concerns regarding the hotel's rating. Many feel that the facility does not meet four-star standards, suggesting a need for urgent renovations to align its infrastructure with its claimed rating. Cleanliness and the physical condition of the hotel are particular areas that require attention. These aspects have led some to equate the hotel more closely with a two-star establishment. Overall, while the service impresses, the facilities and upkeep fall short of expectations for a four-star hotel.
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Location
The hotel itself receives praise for its cleanliness and cozy ambiance, with rooms described as organized and equipped with comfortable bedding. Guests are consistently pleased with the good service, noting the attentiveness and helpfulness of the staff. Breakfast stands out as an important highlight, lauded for its quality and variety.
Overall, Hotel San Rafain combines a strategic location with commendable amenities, providing travelers with excellent value for their stay. Whether visiting for religious purposes or leisure, the hotel's quiet surroundings and well-kept facilities ensure a pleasant experience.
Breakfast
While the breakfast generally garners positive feedback, there are occasional mentions of limited breakfast hours, suggesting that early risers may have a better experience. Some reviews point out that on certain occasions, the breakfast may fall short with less variety, cold items, or operational hiccups like inadequate tableware.
Overall, the breakfast at Hotel San Rafain is a significant highlight for many visitors, adding a delightful aspect to their stay. The hotel's attention to hygiene and service complements the dining experience, making it a reliable choice for travelers seeking both variety and quality in the morning meal.
Rooms
However, space is a recurring concern, with many rooms described as small, especially for groups or families. A few guests note that certain rooms have maintenance issues, such as dirty walls, bad smells, or problems with amenities like showers and air conditioning. Additionally, comfort can be inconsistent, with some finding beds and pillows unsatisfactory, and the noise from neighboring rooms can occasionally be heard.
Despite these drawbacks, guests often mention that issues were resolved satisfactorily by the hotel's staff, and the hotel itself is described as simple yet bright. Although the hotel has a single busy elevator, it offers a clean atmosphere, a beautiful reception area, and generally good service. While the accommodations may not be luxurious, for many, they suffice for a pleasant and clean stay with the essentials well-covered.
Beds
Cleanliness
Staff
Parking
4 Star
No, Hotel San Rafain doesn't have any pool.
No, a spa isn't available at Hotel San Rafain.
Yes, Hotel San Rafain welcomes dogs.
Yes, parking facilities are available at Hotel San Rafain.
No, Hotel San Rafain doesn't have a gym.
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