Aparecida, Avenida Getúlio Vargas, 995-22.85605,-45.232781(Show on Map)
7.4
Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel do Papa stands out as an exceptional lodging option primarily for its unparalleled location. Positioned directly in front of one of the main entrances to the Basilica of Aparecida, it offers guests effortless access to the sanctuary and other nearby attractions, enhancing its appeal significantly. This prime spot, coupled with the convenience of easy parking, clean accommodations and a tranquil environment, ensures a hassle-free and immersive experience for visitors.
Meals at the hotel generally earn high marks, especially the lunch and dinner offerings, which guests frequently describe as tasty, well-priced and accompanied by enjoyable live music. However, opinions about breakfast vary with many praising its quality and freshness, while others suggest the addition of more variety and better quality. Despite the mixed reviews, the convenient on-site dining options add to the overall positive guest experience.
Staff at Hotel do Papa receive considerable commendation for their attentiveness, politeness and helpfulness, contributing significantly to the hotel's welcoming atmosphere. Guests feel well-cared-for thanks to a team that is both friendly and efficient. The excellent reception service further enhances the stay, making guests feel valued and supported.
Accommodations at Hotel do Papa are generally clean and comfortable, though feedback indicates room for improvement in areas such as ventilation, room size and updating facilities. Some guests report issues with cleanliness, such as unpleasant odors and outdated amenities, but many still find the rooms tidy and sufficient for the price, especially considering the hotel's highly favorable location.
For family travelers, Hotel do Papa is a good option, offering a welcoming and cozy environment with family-friendly amenities, though the noise levels and room sizes could be improved. The hotel's secure parking, although beneficial, could use better organization and clearer markings to enhance convenience further.
Wi-Fi service at the hotel is a notable area for improvement with many guests experiencing weak or unstable connections, particularly in the rooms. Addressing these connectivity issues could significantly enhance the overall guest experience.
Hotel do Papa offers a solid three-star experience, meeting the expectations of budget-conscious travelers with its practical, cost-effective accommodations. It excels in its key strengths of location, staff service and dining, while areas such as room amenities, Wi-Fi and breakfast variety present opportunities for enhancement. Overall, Hotel do Papa provides a reliable and convenient lodging option for visitors to Aparecida, ensuring a pleasant and satisfactory stay.
Categories
Family
This hotel is listed as a family-friendly option.
Parking
Situated in Aparecida, this hotel provides parking for visitors. Its name suggests it serves religious tourists, for whom parking is a valuable amenity.
Cheap
Situated on Avenida Getúlio Vargas in Aparecida, this hotel offers affordable accommodation. Its location provides easy access to various attractions in the city.
3 Star
This hotel offers a comfortable stay with good access to the Basilica. It provides essential amenities and a convenient location, making it suitable for religious travelers.
Room Types
Double RoomThe double room offers air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 1 bed.
Single RoomThe single room features air conditioning, a minibar, as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Twin RoomThe twin room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 2 beds.
Triple RoomThe triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower.
Guest Reviews
7.4
Good
Review Summaries
Location
The Hotel do Papa boasts an exceptional location that consistently impresses its guests. Situated directly in front of one of the main entrances to the Basilica of Aparecida, the hotel offers unparalleled access to the sanctuary. Guests appreciate the convenience of being able to cross the street and find themselves right at the basilica's gate, making it effortless to visit the religious site and the nearby shopping mall without needing a car.
The hotel’s prime spot is not only ideal for pilgrims but also offers easy access to the city's main attractions and the Rio-São Paulo Highway. Despite its simplicity, the hotel's strategic location significantly adds to its cost-benefit value, making it a popular choice for visitors. The attentive staff and clean accommodations further enhance the stay, although many reviews spotlight the prime location as the primary appeal.
Guests also highlight the ease of parking and the convenience of walking everywhere from the hotel. The view from the hotel, facing the basilica and the tranquil environment add an extra layer of satisfaction to the visitor experience. Overall, the Hotel do Papa provides a remarkable location for those looking to immerse themselves in the spiritual atmosphere of Aparecida with minimal hassle.
Breakfast
The breakfast at 'Hotel do Papa' receives mixed reviews from guests with opinions ranging from very good to poor. Many guests appreciate the quality and freshness of the breakfast items, praising its variety, good service and cleanliness of the breakfast area. Positive remarks highlight the abundance and taste of fresh fruits, breads, cakes and coffee. Some guests described the breakfast as simple but well-served and tasty, meeting their needs and expectations.
However, a significant number of reviews point out areas for improvement. Criticisms often focus on the limited variety of breakfast options with some guests noting the absence of items such as fresh juice, papaya and more diverse offerings. Several reviews mentioned that the quality and variety do not always meet the standard with some describing the breakfast as very weak or basic. Additionally, concerns about noise and the crowded breakfast area during peak hours were mentioned by some guests.
Overall, while the breakfast at 'Hotel do Papa' is satisfactory for many, there is a clear suggestion from several reviewers that greater variety and better quality could enhance the breakfast experience significantly. The excellent location of the hotel near the Basilica and the good value for money add to the appeal, making it a convenient choice despite some shortcomings in the breakfast offerings.
Dinner
Hotel do Papa offers a commendable dining experience with a strong emphasis on lunch and dinner options. Guests frequently highlight the high quality and delicious taste of the meals with several terms like tasty, very good and excellent used to describe the food available. The convenience of having on-site dining is especially appreciated, making it easier for travelers to enjoy meals without needing to leave the premises or take their car out. Notably, live music during dinner adds an enjoyable touch to the dining atmosphere.
Affordability also stands out as a positive aspect with many reviews noting the reasonable prices, especially for the a la carte dinner options. The value for money is often mentioned with guests feeling well-served for the cost of the meals. Additionally, the presence of valet parking further enhances the overall convenience for diners.
However, some areas need improvement. A few guests reported issues such as the variety and organization of dinner options, noise levels during dining and occasional quality inconsistencies. While lunch generally receives high praise, dinner experiences appear to be mixed with some guests noting that certain dinners weren't up to the mark.
Despite these minor drawbacks, the consensus remains that Hotel do Papa provides satisfying and well-prepared meals that contribute positively to the overall guest experience.
Rooms
Hotel do Papa offers accommodations that are generally clean and well-situated but have a range of limitations. Many guests found the rooms to be small, cramped and poorly ventilated with some encountering issues such as stains on walls, bad odors and outdated facilities. The bathrooms also received criticism for leakages, poor cleaning and the absence of amenities like power outlets.
Despite some feedback about cigarette odors and noisy environments due to traffic, other guests appreciated the cleanliness, especially noting that many rooms were tidy and comfortable for the price. The hotel provides basic amenities like fans, air conditioning, TV and minibars and some rooms even offer views of the Sanctuary, which adds a pleasant touch.
Several visitors pointed out the excellent location, adequate room cleaning and the friendly, helpful staff as positive aspects of their stay. For the budget-conscious traveler looking for simple and clean accommodations, Hotel do Papa could be a reasonable choice, though it's clear it would benefit from some updates and better ventilation in the rooms.
Beds
Guests at Hotel do Papa have mixed feelings about the quality of the beds. While there are numerous mentions of comfortable beds, echoed in terms like "very comfortable beds" and "bed comfort," there are significant concerns as well. Several guests found the mattresses to be old, hard or outright uncomfortable with descriptions such as "mattresses uncomfortable," "hard mattress gave me back pain," and "very hard mattress."
There are also complaints about bed arrangements; some guests expecting a double bed were given two single beds pushed together, which tended to separate during the night. Pillow quality appears inconsistent with remarks describing them as too firm or too thin and in some cases, old and lumped. Bedding issues add to the dissatisfaction with mentions of outdated and stained bed sheets and bed linens that were not always clean or frequently changed.
Despite these criticisms, positive feedback on bed comfort was frequently noted, indicating that at least some rooms meet guests' expectations for a restful sleep. However, it seems that the hotel could benefit from significant updates to its bedding and linens to enhance the overall guest experience.
Cleanliness
Visitors to Hotel do Papa have shared a mixed variety of experiences when it comes to cleanliness. Many guests expressed satisfaction with the general cleanliness, describing the hotel as very clean with rooms that are neat, tidy and well-maintained. Clean rooms with new towels and a generally clean environment were highlighted positively. Some reviews praised the cleanliness standards, calling them commendable and acknowledging that the hotel is clean and suitable for them.
However, there are several reviews that pointed to significant issues with the cleanliness. A number of guests reported encountering cockroaches, spider webs and insects in their rooms and common areas. Additional complaints highlighted poor room cleaning, unpleasant odors, stained and dirty towels, bed linens and moldy face towels. There were also mentions of dirty walls, unclean bathrooms and rooms with a musty smell. Instances of standing water, insufficient cleaning and overall lack of hygiene were also noted.
It's evident that while some guests found their rooms to be clean and comfortable, others experienced lapses in housekeeping services and cleanliness standards. The feedback suggests that while the hotel has strong points in cleanliness, focusing on consistent and thorough cleaning practices across all rooms and facilities would significantly improve guest satisfaction.
Staff
'Hotel do Papa' has garnered considerable praise for its staff, who are often described as polite, attentive and helpful. Guests frequently highlight the excellent reception service and the willingness of employees to assist and accommodate their needs. The general consensus points towards a team that is not only well-informed but also incredibly kind and efficient. Several reviews single out specific staff members for their outstanding hospitality and friendliness. However, some feedback notes issues with certain receptionists' professionalism and unfriendliness. Despite minor setbacks, the overall impression is one of exceptional staff service, contributing positively to guests' experiences at the hotel. The hotel also benefits from a good location and provides a pleasant atmosphere, supported by clean and organized facilities.
Wi-Fi
The reviews surrounding the Wi-Fi at Hotel do Papa depict a mixed picture. Some guests mentioned experiencing a good Wi-Fi connection with strong performance and no major complaints. However, the majority highlighted significant issues. Many reported that the Wi-Fi signal in the rooms was weak or non-existent, though it seemed to work relatively well in the corridor or on the ground floor. There were frequent mentions of the internet dropping, being unstable or not working at all. Guests recommended improvements, noting that the Wi-Fi often failed to meet their needs and that it often disconnected or had poor performance.
Parking
Parking at Hotel do Papa has both strengths and areas that need improvement. Guests appreciated the convenience of valet parking and the availability of covered parking included with their stay. The location near the basilica adds to the hotel's appeal, making it easier for guests to visit nearby attractions. Many found the cost-benefit ratio favorable and the valet service very helpful.
However, several challenges were noted. The access to the parking area is characterized by narrow and tight spaces, making it difficult for larger vehicles to maneuver. The parking lot, located at the back of the hotel, is often described as disorganized and somewhat confusing. Some guests mentioned that the parking can be noisy and that spaces are neither ample nor clearly marked. There is also feedback about the need for better monitoring and organization of the parking area.
Additionally, the garage service was at times slow and the external parking area could become crowded during peak check-in and check-out times. Despite these challenges, the provision of a secured parking garage and private parking options offer a bit of reassurance to visitors.
Overall, while Hotel do Papa's parking offers some conveniences, attention to the parking area's layout and organization could significantly enhance the guest experience.
Family
Hotel do Papa is widely praised as a great destination for families. The hotel fosters a welcoming and cozy environment with a strong family-friendly atmosphere. Guests consistently highlight the attentive and friendly staff, contributing to a positive stay.
The location is favorably noted with the convenience of being close to various attractions and amenities. However, some reviews mention that the noise levels can be an issue, particularly for families with babies. Despite this, many find the overall structure and environment ideal for family visits.
The hotel offers rooms that cater to families, but there are mixed opinions about their size and suitability. While some rooms are perceived as tiny and not well-suited for larger family groups, the presence of family rooms is appreciated. Breakfast is a hit among kids, adding to the overall commendation of the hotel as a good place for families.
In summary, Hotel do Papa is considered a good choice for family trips, providing a friendly atmosphere, attentive service and convenient location, though room sizes and noise could be areas for improvement.
3 Star
Hotel do Papa offers a solid three-star experience with a strong emphasis on cost-effectiveness. The accommodations and services align well with the three-star rating, providing satisfactory amenities and good value for money. Guests frequently highlight the great location and reasonable prices, emphasizing excellent value for budget-conscious travelers.
The staff is noted for being attentive and the showers are praised for their quality. While the hotel maintains basic and simple facilities, it consistently meets guests' expectations given its price point. The breakfast is deemed adequate, despite some minor issues such as room cleanliness and non-functional fans.
Overall, Hotel do Papa fulfills its promise of a comfortable and practical stay, making it a reliable choice for those needing a convenient and economical lodging option.
FAQ
No, Hotel do Papa doesn't have any pool.
No, a spa isn't available at Hotel do Papa.
No, Hotel do Papa doesn't allow dogs.
Yes, parking facilities are available at Hotel do Papa.