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Summary of reviewsQuality Inn & Suites Apex-Holly Springs is recognized for its favorable location, offering convenient access to key areas such as Harris and Jordan Lake, and its proximity to various regional attractions and amenities. Guests appreciate the quiet surroundings, providing a peaceful retreat despite some minor traffic challenges. This strategic setup, combined with clean and inviting accommodations, positions the hotel as a solid choice for visitors seeking relaxation and easy access to local attractions.
The breakfast experience caters well to diverse tastes with its range of options such as sausage biscuits, egg and cheese biscuits, oatmeal, fruit, and coffee. While some guests mention brief breakfast hours, most find the offerings adequate and convenient for a quick start to the day. The seating area is consistently clean and pleasant, contributing to a satisfactory breakfast experience.
Guest rooms are praised for their cleanliness, size, and comfortable beds, with some benefiting from recent remodeling. Though the decor may be seen as outdated by some and there are occasional reports of mildew odors, the overall comfort and hospitable staff make the stay enjoyable. Guests find the rooms to be spacious, clean, and well-maintained, fostering a quiet, restful environment complemented by attentive cleaning staff.
Staff members at the hotel consistently receive high praise for their exceptional service and friendliness, particularly the front desk team, with Andy, the manager, frequently highlighted for his exemplary service. Across various roles, the staff displays professionalism and helpfulness, enhancing the guest experience significantly.
Finally, the beds are generally deemed comfy, with many guests enjoying restful nights thanks to the comfortable mattresses and pillows. Although some have experienced minor issues such as impressions in the mattress or squeaky beds, the overall sentiment is positive, ensuring that the bedding meets the expectations of comfort for most visitors.
Overall, Quality Inn & Suites Apex-Holly Springs offers a clean, comfortable, and conveniently located stay, complemented by excellent service and satisfactory amenities, making it a recommended option for travelers in the area. Show more
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Categories
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Double Room with Two Double Beds - Non-SmokingThe unit offers 2 beds.
King Room - Non-SmokingThe unit offers 1 bed.
King Room - Accessible/Non-SmokingThe unit has 1 bed.
Guest Reviews
7.9
Good
Location
Quality Inn & Suites Apex-Holly Springs boasts a favorable location, appreciated by many guests for its convenience and proximity to key areas. The hotel is strategically positioned near Harris and Jordan Lake, offering easy access within a short drive of about 15 minutes, ideal for travelers with outdoor interests. The location is central to many attractions and amenities, making it a suitable choice for those looking to explore the region without straying too far from the freeway. Despite the challenges some guests face with traffic when navigating the entrance and exit, the overall accessibility is deemed beneficial.
Guests find the locale quiet, providing a peaceful environment for relaxation after a day of travel or work. The hotel itself complements its advantageous location with a clean and inviting atmosphere, further enhanced by its excellent service and a variety of breakfast options. Quality Inn & Suites Apex-Holly Springs combines comfort, convenience, and calm surroundings, making it a solid choice for visitors to the area seeking restful accommodations with strategic access to local attractions and routes.
Breakfast
The breakfast experience at the Quality Inn & Suites Apex-Holly Springs offers a varied range of options that cater to different tastes. Guests generally find the breakfast service adequate, with some praising its value and variety, including tasty sausage biscuits, egg and cheese biscuits, oatmeal, fruit, yogurt, and good coffee. The hot breakfast selections are appreciated, and the seating area is noted for being clean and pleasant. While some guests have encountered minor issues such as the brief breakfast hours or occasional lack of attention to the breakfast bar, many appreciate the simplicity and convenience of the offerings, which include cereal and waffles. Despite some mixed reviews, the breakfast serves its purpose well for those looking for a quick and basic meal to start their day.
Rooms
Situated conveniently near the US 1 and the Raleigh Apex Cary area, the rooms at Quality Inn & Suites Apex-Holly Springs receive commendable feedback for their cleanliness, size, and comfortable beds. Many guests appreciated the clean and well-kept condition of the rooms, with some even noting recent remodeling that enhanced their experience. The decor might be considered outdated by some, and there's mention of occasional mildew odors in hallways. However, the comfort of the beds is widely praised, with descriptions of them being both comfy and amazing. While a few guests experienced lighting issues and an uncomfortable mattress, the overall impression is that the hotel provides a pleasant and satisfactory accommodation experience. The hospitable and friendly staff further enhance the stay, even extending thoughtful gestures like offering fruit.
Beds
Guests at Quality Inn & Suites Apex-Holly Springs have had varying experiences with the beds, with some describing them as incredibly comfortable and praising both the beds and pillows for providing a restful night's sleep. Several visitors have mentioned the beds being very comfortable, clean, and form-fitting, akin to a featherbed, which has been highlighted positively. However, not all experiences have been pleasant; some guests noted issues such as discomfort due to noticeable impressions in the mattress, described as resembling a trough. In addition to these mixed reviews, one guest pointed out a squeaky bed, while another found the bed to be small and not comfortable. Despite these concerns, the overall sentiment points to satisfactory bedding, which meets the standard of comfort expected by many.
Cleanliness
Located in a convenient spot in Apex-Holly Springs, the Quality Inn & Suites stands out for its exceptional cleanliness and attentive staff. Many guests have noted the overall cleanliness of the rooms and common areas, contributing to a safe and comfortable stay. The cleaning staff are frequently highlighted for their attentiveness, which enhances the hotel experience. Rooms are described as spacious, clean, and well-maintained, offering guests a quiet and restful environment. The hotel also features a welcoming lobby and provides excellent breakfast options, further adding to its appeal. The combination of cleanliness, friendly staff, and strategic location has left many guests eager to return for future visits.
Staff
At Quality Inn & Suites Apex-Holly Springs, the staff consistently stands out for their exceptional service and friendliness. Guests frequently highlight the outstanding service provided by the front desk team, with particular praise for their accommodating and welcoming demeanor. The front desk manager, Andy, is notably commended for his exemplary service. The cleaning staff receives high marks for their attentiveness, often described as the best encountered by visitors. Across various roles, staff members are noted for their professionalism, helpfulness, and warm hospitality, ensuring a pleasant and comfortable stay for all guests. Overall, the staff's commitment to excellent customer service leaves a lasting positive impression.
No, Quality Inn & Suites Apex-Holly Springs doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites Apex-Holly Springs.
No, Quality Inn & Suites Apex-Holly Springs doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites Apex-Holly Springs.
Yes, Quality Inn & Suites Apex-Holly Springs has a gym.