Aqaba, Prince Mohammad Street29.523641,35.008366(Show on Map)
7.2
Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
**Turquoise Hotel in Aqaba** earns high accolades for its strategic location, making it a convenient base for exploring key attractions such as Aqaba Fort, the waterfront and the city center—all within a short walk. Despite its proximity to bustling areas, the hotel provides a peaceful retreat, complemented by easy access to main roads and free parking for those traveling by car.
**The breakfast experience** is largely appreciated for its scenic views of the Red Sea and the city, adding a pleasant atmosphere to the meal. When rated positively, guests highlight the variety and quality, especially local dishes and freshly made items like omelets. However, some guests feel the breakfast could benefit from more variety and better cleanliness.
**Dinner at the hotel** receives praise for its quality, particularly the meat and seafood options and the charming ambiance of the rooftop dining area. Guests also found value in nearby dining options, including a fish restaurant owned by the hotel proprietor. Some, however, experienced slow service and occasional closures of the hotel restaurant.
**Rooms at Turquoise Hotel** are a standout feature, lauded for being spacious, clean and modern, often with balconies offering stunning views. Guests appreciate the comfortable beds, stylish decor and functional amenities. While minor issues like insufficient towels or occasional maintenance problems are noted, the overall sentiment is overwhelmingly positive.
**Cleanliness throughout the hotel** is generally well-regarded with many guests praising the diligent housekeeping and the spotless condition of the rooms. A few instances of subpar cleanliness and maintenance are mentioned, but these seem to be isolated cases.
**Staff at Turquoise Hotel** earns exceptional reviews for their friendliness, helpfulness and professionalism. The warm and attentive service from reception to housekeeping leaves a lasting impression, contributing significantly to the guests' positive experiences.
**Wi-Fi connectivity** garners mixed reviews with some guests finding it reliable and stable while many others report weak signals and frequent connectivity issues, suggesting a need for improvement in this area.
**The spa facilities** receive mixed feedback; they are noted for their cleanliness, but many amenities like the sauna and jacuzzi are often out of service or come with additional charges, limiting overall satisfaction.
**The gym** is another area with mixed reviews. While some guests find it well-equipped, often it is described as small, occasionally dirty and needing better maintenance. Misalignment between the gym's actual state and its portrayal online also contributes to this ambivalence.
**The pool area** is both praised and criticized. While some guests appreciate the clean and refreshing pool with beautiful views, many others find the water too cold and the pool itself too small, especially when crowded. Maintenance concerns are also mentioned.
**For families**, Turquoise Hotel is an excellent choice, offering spacious family rooms, modern amenities and a variety of activities, including a popular pool and beach club. Most families find the hotel's layout and services conducive to a comfortable and engaging stay, despite occasional minor inconveniences.
In summary, **Turquoise Hotel** offers a generally enjoyable and well-located stay with spacious rooms, scenic dining experiences and commendable service, though some areas such as Wi-Fi, gym facilities and pool maintenance could benefit from improvements.
Categories
Family
Romantic
Pool
Indoor Pool
Free Wi-Fi
Business
Gym
4 Star
Indoor Pool
Sustainability Journey
Honeymoon
Room Types
Deluxe Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Quadruple RoomThe quadruple room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 3 beds.
Deluxe Family SuiteThe family room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 3 beds.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 3 beds.
Standard Family RoomThe family room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 3 beds.
Standard Double RoomThe double room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.
Deluxe Triple RoomThis air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Deluxe Double Room with Side Sea ViewThe spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower.
Guest Reviews
7.2
Good
Review Summaries
Location
Turquoise Hotel in Aqaba boasts a highly praised location that places guests within convenient reach of many key attractions and amenities. Centrally located, it's just a short walk from the city center, beaches, markets and restaurants, making it easy to explore the local area on foot. The hotel is close to the Aqaba Fort and the waterfront, offering splendid views from some rooms. Visitors appreciate the accessibility, as key locations like the main street, the promenade and the marina are all within a 10-20 minute walk.
Despite being a little outside the hustle and bustle of the main tourist center, the hotel's peaceful surroundings provide a quiet retreat while still being near everything Aqaba has to offer. This makes it an ideal base for those looking to enjoy both relaxation and exploration. Furthermore, it is conveniently positioned for those traveling by car with easy access to main roads leading to places like the airport, Wadi Rum and Petra and free parking available right in front of the hotel.
Although some guests noted that the area immediately around the hotel could appear somewhat industrial and less inviting, the strategic location and proximity to the city's attractions outweigh this minor concern. Overall, Turquoise Hotel is a well-located choice for visitors aiming to have a convenient, accessible and enjoyable stay in Aqaba.
Breakfast
The breakfast experience at Turquoise Hotel seems to elicit mixed reviews from guests. Many appreciate the views from the breakfast room, often highlighting the panoramic sights of the Red Sea and the city, which create a pleasant dining atmosphere. The breakfast itself, when good, is described as varied, plentiful and delicious with several guests mentioning local and regional dishes made with fresh ingredients. Omelets and freshly made items receive specific praise and some guests liken the quality to that of a 5-star hotel.
However, consistency remains a challenge. Several reviews note the breakfast can be repetitive and lacks variety, especially for vegetarians or vegans. There are mentions of empty buffet tables and limited refills, which disappoint many guests expecting a more comprehensive selection. Cleanliness issues, such as dirty floors and cutlery, are also raised occasionally.
Ultimately, while many guests find the breakfast decent and sometimes excellent, there is a recurring theme that improvement in variety, quality and presentation would elevate the overall experience to match the high expectations set by the hotel's other amenities and superb location.
Dinner
Dining at Turquoise Hotel offers a mix of experiences with certain aspects standing out positively. Guests appreciated the variety of options and highlighted the good quality of meat and delicious dishes available. Seafood lovers were particularly satisfied with the large variety of sea food dishes. The beautiful view from the dining room created an enjoyable ambiance for meals.
For those interested in exploring beyond the hotel, the nearby street full of fish restaurants was a notable mention, providing ample alternative dining options. The hotel's own nearby restaurant, which is owned by the same proprietor, also received commendation for its excellence.
However, some guests faced challenges such as disorganization during breakfast and dinner times, slow service and mixed feedback on the quality and value for money of the dinner served. It was noted that the hotel restaurant was sometimes closed in the evenings, contrary to expectations and that on occasion, dinner was not offered or diners experienced long wait times for their meals. To cater to guest needs, the staff often provided excellent restaurant recommendations and advice on nearby dining spots, ensuring a satisfactory culinary experience overall.
For those who managed to dine at the hotel itself, they enjoyed typical local dishes that added an authentic touch to their stay. The rooftop location of the hotel restaurant added to the charm, making it a noteworthy place to enjoy a meal.
Overall, while there are areas for improvement, Turquoise Hotel offers some memorable dining experiences enhanced by scenic views and a variety of quality food options.
Rooms
The guest reviews for 'Turquoise Hotel' highlight the exceptional qualities of the rooms, which are frequently described as spacious, clean and modern. Many guests appreciated the large, comfortable beds and well-appointed furnishings. The rooms often feature balconies with stunning views of the sea or mountains, adding to the overall appeal. Cleanliness is consistently praised with rooms being described as tidy, well-maintained and cleaned daily. Guests also noted the modern and stylish decor, alongside functional amenities such as cozy bedding, well-designed showers and fully equipped facilities.
A standout feature is the spaciousness of the rooms, often mentioned alongside their comfort. Bright interiors and tasteful furnishings contribute to a pleasant atmosphere. The hotel appears to be relatively new with modern touches and high standards evident throughout.
However, a few reviews mention occasional issues such as insufficient towels, minor cleanliness lapses and non-functional windows or locks. Despite these isolated incidents, the overall sentiment remains highly positive with many guests emphasizing the quality and comfort of their stay. The hotel's courteous service, combined with its luxurious and elegant room offerings, makes it a recommended choice for travelers seeking comfort and modern amenities.
Beds
Nestled in a charming location, Turquoise Hotel is often praised for its outstanding comfort, particularly when it comes to its beds. Guests frequently commend the beds for being super comfortable and extremely inviting, contributing to a restful night's sleep. The mattresses are noted for their excellent quality, providing both support and coziness. Bedding is described as very comfortable, adding an extra layer of luxury to the sleep experience. Numerous reviews highlight the spaciousness of the beds with some guests appreciating the large size and clean condition. The rooms complement the comfort of the bedding, often being described as comfortable and very welcoming with the snow-white bed linens and clean towels adding a touch of elegance. Although one review mentioned a broken bed and another pointed out that the pillows were too big, these seem to be isolated incidents amidst a sea of positive feedback. Overall, Turquoise Hotel sets a high standard in ensuring guests enjoy a comfortable stay, particularly through its thoughtfully designed sleep amenities.
Cleanliness
Turquoise Hotel stands out for its commendable cleanliness and friendly staff. Guests repeatedly appreciate the hotel's well-kept and organized spaces. The rooms are described as clean, spacious and comfortable with some reviewers highlighting modern, well-maintained furniture and decor. Housekeeping staff receive praise for their diligent work, even folding towels beautifully and keeping rooms spotless.
Despite mostly positive feedback, there are occasional remarks about areas needing improvement. Some guests noted dirty pools, gym areas and instances where room cleaning was subpar or incomplete. A few pointed out specific cleanliness issues such as dirty floors, unclean tables and poorly washed cutlery. Maintenance of facilities also comes up with mentions of leaking sinks and shower sealants needing redo.
Overall, the cleanliness at Turquoise Hotel is well-regarded with many guests expressing satisfaction and comfort during their stays. However, there are areas that could benefit from more consistent attention to maintain the impeccable standards most guests experience.
Staff
The staff at Turquoise Hotel has left an indelible impression on its guests. The overwhelmingly positive feedback highlights the staff's friendliness, helpfulness and professionalism. Many guests praised the exemplary service provided by receptionists and housekeeping staff, often mentioning them by name for their kindness and attentiveness.
Guests particularly appreciated the extra mile the staff went to ensure their comfort with instances of helpful advice for tours, accommodating special requests and even allowing use of facilities after hours. The reception staff, notably individuals like Mr. Ahmad, Ms. Rana, Yusuf and Shireen, received high praise for their warm welcomes and exceptional service.
Moreover, the staff's courteous demeanor and willingness to assist were frequently mentioned, making guests feel valued and well cared for. The overall sense of hospitality at Turquoise Hotel, combined with the genuine friendliness and dedication of the staff, contributed significantly to the positive guest experiences.
Wi-Fi
The Wi-Fi experience at Turquoise Hotel has seen a mix of comments from guests, where mentions of stable and great wifi were occasionally noted. Some guests found the wifi connection to be good and stable, highlighting an element of reliability in certain parts of the hotel. Reports of the wifi working perfectly and being super also reflect moments of positive connectivity experienced by some.
However, it is important to mention that many guests faced significant challenges with the wifi during their stay. There were numerous complaints about weak signals, particularly in the rooms and at the reception. Comments described the wifi as very weak, poor, unstable, failing and unreliable, indicating consistent issues with connectivity. Guests reported that the wifi sometimes did not work at all with some unable to connect on other floors or experiencing frequent dropouts and slow speeds.
Overall, while there are instances of positive feedback on the wifi at Turquoise Hotel, a significant number of guests have experienced difficulties with the service, suggesting that improvements are needed to ensure a more consistent and reliable internet connection throughout the hotel.
Spa
Turquoise Hotel offers a spa that garners mixed reactions from guests. On the positive side, the spa is noted for being clean and some visitors appreciated using the sauna for free. However, several guests reported that many of the wellness facilities, such as the sauna and jacuzzi, were often out of service or came with additional charges. When accessible, the jacuzzi, located in the basement, was frequently described as too small and sometimes dirty. The inconsistency in operational status and the extra costs for certain amenities seem to be recurring concerns. Overall, while the cleanliness of the spa is acknowledged, its functionality and accessibility leave much to be desired.
Gym
The gym at the Turquoise Hotel receives mixed reviews with guests noting both positive and negative aspects. On the upside, some reviewers describe the gym as well-equipped and working well-furnished. Phrases like "well-equipped gym" and "fitness center was very well" indicate that certain areas of the facility are satisfactorily maintained and cater to fitness enthusiasts.
However, there are consistent mentions of the gym needing more attention and care in several reviews. Guests have pointed out that the gym area is small and sometimes even dirty. Issues such as broken machines and misrepresentation of the gym’s appearance compared to the hotel's website photos have also been highlighted. Additionally, the gym's placement in an awkward location, specifically within the breakfast area and a layout that makes users feel uncomfortable are concerns that have been raised.
Overall, while some guests find the gym satisfactory for their needs, many feel it falls short of expectations, particularly in terms of maintenance and layout.
Pool
The pool area at Turquoise Hotel seems to be a mixed bag with several guests lauding it for its aesthetic appeal and others finding significant drawbacks. Positively, some reviews highlight the pool as refreshing, clean and suitable for children with a few guests specifically appreciating the beautiful views and describing the pool as amazing. There’s praise for the heated, well-maintained pool which can be perfect for kids and cooling off. Additionally, the hotel offers both outdoor and indoor pools, providing options for guests.
However, many reviews point towards consistent issues, primarily with the temperature of the pool water. A significant number of guests found the pool to be very cold with some describing it as icy or even frozen. The lack of heating appears to be a major concern, making the pool often unusable. The pool size also seems to be a point of contention with several describing it as small or cramped, especially when crowded with children. Maintenance issues are also noted with some guests reporting dirty conditions and nonfunctional amenities like the jacuzzi.
While the pool has its charm and potential, it seems to need better heating, more space and regular maintenance to meet guests' expectations consistently.
Family
Turquoise Hotel presents an excellent choice for families looking for a balanced blend of affordability and comfort. Guests frequently mention the family-friendly atmosphere, highlighting the spacious and well-equipped family rooms that cater to groups of varying sizes, from couples with children to families of four. The modern amenities and thoughtful layout of the rooms enhance the overall convenience and comfort for families.
The hotel features a fantastic beach club with a reef, providing a fun and engaging activity for both kids and adults. The pool is a particular favorite among children, who also enjoy the various family activities available on-site. Families appreciate the ease of access throughout the hotel, contributing to a hassle-free stay, although there was a minor inconvenience reported with the elevator being under repair, which required climbing stairs with young children.
Breakfast on the rooftop offers a delightful start to the day and the on-site pool and fitness facilities are great for keeping everyone entertained and active. Overall, Turquoise Hotel stands out as a very family-oriented destination, ideal for those seeking a less expensive yet comfortable and enjoyable stay.
4 Star
Turquoise Hotel has garnered a range of opinions regarding its four-star rating, facilities and services. While many guests find the hotel to be a good four-star establishment with very clean and comfortable rooms, there are others who feel improvements are necessary to truly live up to the four-star standard. Guests appreciate the comfortable atmosphere and fair pricing, noting that the value for money aligns well with a four-star rating. However, the breakfast service often falls short of expectations, leaving some guests disappointed.
The hotel's facilities and services generally suggest a four-star experience, though there are comments about the need for enhancement, particularly in areas such as the pool. Although some reviews suggest that the hotel deserves more than four stars, others argue it barely meets the grade, often comparing it unfavorably to what they perceive as four-star standards in other locations. Overall, while the hotel does provide an equitable quality-price ratio and a satisfactory level of comfort, it receives mixed feedback on fully meeting the four-star criteria.
Business
Turquoise Hotel stands out as an excellent choice for business travelers due to its ideal facilities and services tailored towards business needs. The hotel offers a range of business-friendly amenities, including a well-equipped business center and essential business facilities. Guests have praised the kindness and helpfulness of the staff, especially Stephen and Ahmed, which enhances the overall experience.
The hotel's proximity to the city center allows for convenient access without the need for a car, adding to its appeal for those on business trips. With a modern and well-maintained structure, it provides a comfortable environment conducive to productivity.
However, it is worth noting that some guests have experienced issues with the wifi connection and found the drainage to be subpar. Additionally, the location has been described as cramped. Despite these minor drawbacks, Turquoise Hotel remains a strong contender for business travelers seeking a reliable and supportive accommodation option.
Indoor Pool
Visitors to the Turquoise Hotel frequently highlight the indoor pool, appreciating its cleanliness and the convenience of being available year-round. Additionally, guests mention that the relaxation area, featuring both an indoor pool and jacuzzi, provides a pleasant environment. However, there are consistent remarks about the water temperature with several guests noting that the pool is not heated and often too cold for comfort. Despite this, some found the pool to be perfect for use after the sauna. The whirlpool suffers from occasional malfunctions, but the overall indoor swimming area seems to provide a satisfactory experience for many visitors seeking relaxation.
Romantic
The Turquoise Hotel stands out as an ideal destination for couples seeking a romantic getaway. Guests consistently highlight its suitability for a romantic trip with many describing their stays as particularly lovely and memorable. The hotel's location seems to enhance the romantic experience, providing a perfect setting for couples. Visitors are charmed by the romantic views available, especially from the dining room on the 7th floor, which offers a beautiful panorama and the unique option to enjoy a hookah. Overall, the ambiance and amenities of the Turquoise Hotel make it a top choice for those looking to share special moments in a serene and picturesque setting.
FAQ
Yes, Turquoise Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Turquoise Hotel.
No, Turquoise Hotel doesn't allow dogs.
No, parking facilities aren't available at Turquoise Hotel.
