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Summary of reviewsHotel Villa de Aranda is widely appreciated for its prime central location in the heart of Aranda, offering guests convenient access to the main streets, historic town center and various local attractions. The hotel's beautiful historical building adds to its charm and its tranquil atmosphere provides a peaceful retreat despite the bustling surroundings. Guests frequently commend the hotel's staff for their friendliness and exceptional service, enhancing the overall stay experience.
The hotel's rooms receive praise for their spaciousness and comfort with many featuring modern decor and clean facilities. Some rooms even include balconies, making them a great choice for families or larger groups. Maintenance issues are occasionally mentioned, but general cleanliness and comfort are highlighted positively by many visitors.
When it comes to breakfast, opinions are mixed. While the staff's friendliness and the occasional good variety in the breakfast buffet receive praise, many guests find the offerings limited, overpriced and not up to the standards of a four-star hotel. The lack of fresh items and issues with food quality and stocking detract from the dining experience.
Despite some mixed reviews regarding cleanliness with isolated reports of dirty bathrooms, unclean bedding and maintenance issues, the overall feedback suggests the hotel maintains decent housekeeping standards. Improvements in certain areas could potentially elevate the guest experience further.
The hotel's staff stands out for their attentiveness and helpfulness with many guests expressing high satisfaction with the level of service provided, particularly by receptionists. Some occasional concerns about unprofessional behavior are noted but do not significantly overshadow the positive reviews.
WiFi quality at the hotel varies with some guests experiencing stable and fast connections while others face issues with weak or inconsistent connectivity, primarily in rooms versus the lobby area.
Parking is a mixed bag with benefits like nearby parking availability appreciated, though many guests find it expensive, limited and inconvenient. Reports of difficulties with unloading vehicles and accessibility contribute to the parking-related dissatisfaction.
The beds at Hotel Villa de Aranda receive mixed feedback; some guests praise the comfortable mattresses, while others mention issues like saggy, noisy or overly hard/soft beds. Cleanliness concerns with bed linens also arise occasionally.
Lastly, while the hotel advertises a four-star rating, many guests feel it does not meet the expected standards. Complaints about small room sizes, outdated facilities and inadequate amenities suggest a gap between the advertised rating and actual guest experiences.
Overall, Hotel Villa de Aranda offers a convenient and charming stay with excellent staff service in a central location, though it could benefit from improvements in breakfast offerings, room maintenance and certain amenities to better meet four-star expectations. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
About Hotel Villa de Aranda
License: H09000393
Guest Reviews
7.0
Good
Location
Hotel Villa de Aranda boasts a location that is repeatedly praised by its guests. Nestled in the heart of Aranda, its central position makes it perfect for exploring downtown on foot. The hotel's proximity to the main streets, historic town center and places of interest allow visitors to wander effortlessly around the city. Despite its centrality, the hotel manages to offer a peaceful, tranquil atmosphere.
Guests consistently highlight the convenience of nearby parking and the ease of accessing different parts of the city. The hotel's beautiful historical building not only adds charm but also contributes to the positive experience of staying there. Furthermore, the staff often receive accolades for their friendliness and excellent service, making the overall stay even more enjoyable.
In summary, Hotel Villa de Aranda's prime, central location combined with the friendly staff and serene environment makes it an excellent choice for anyone looking to explore Aranda comfortably and conveniently.
Breakfast
Hotel Villa de Aranda’s breakfast offerings have received mixed reviews from its guests. While there are positive remarks highlighting friendly and courteous staff and mentions of the breakfast buffet being delicious and plentiful with good variety, many reviews express significant disappointment.
Several guests remarked that the breakfast is not befitting of a 4-star hotel, describing it as very poor, limited in selection and overpriced. Common complaints included high costs with minimal options, such as only finding a few slices of bread, ham, cold bacon and carton juice. There were also frequent mentions of the absence of fresh items and the buffet being inadequately stocked.
Moreover, some guests found hot items served cold and noted the lack of essential staples like eggs or fresh pastries unless requested. Organizational issues were also pointed out with some blaming the confusion on miscommunication between reception and the kitchen. Some even chose to eat outside due to the substandard and limited breakfast offerings.
In summary, though there are instances of satisfactory breakfast experiences, the overall consensus suggests that Hotel Villa de Aranda's breakfast leaves much to be desired, both in terms of quality and value for money. The management’s promising aspects such as courteous service could benefit from a significant revamp of the breakfast experience to better meet guests' expectations.
Rooms
Located centrally, Hotel Villa de Aranda offers a mix of spacious and comfortable rooms, many of which are well-suited for families or larger groups. Guests have appreciated the clean and modern decor of many rooms and some rooms even feature connecting doors, making them ideal for those traveling with children. Despite a few reports of outdated furniture, the rooms are generally considered to be quite comfortable with good beds.
Several reviews highlight the spaciousness of certain rooms, along with well-maintained bathrooms. Travelers have also commented positively on the cleanliness of many rooms, describing them as very clean and comfortable. Some rooms come with nice additions like balconies and the hotel offers well-maintained facilities overall.
However, it's worth noting that there are several mentions of minor maintenance issues in some rooms, such as broken sinks, lighting problems and outdated mattresses. Noise can be an issue, especially in rooms facing the street or those located under the restaurant.
While there have been isolated incidents of cleanliness concerns with reports of dirty toilets and unclean sheets, these seem to be exceptions rather than the rule. Likewise, a few guests experienced problems with heating and soundproofing, which might be worth considering depending on the season of the visit.
Overall, for its central location and generally comfortable and spacious rooms, Hotel Villa de Aranda appears to be a viable option for travelers looking for a decent stay with good value for money.
Beds
Hotel Villa de Aranda offers a mixed experience when it comes to the comfort of their beds with significant variations in guest feedback. Some visitors praised the beds, describing them as comfortable, very good and even excellent. These positive remarks highlight the occasional presence of comfortable mattresses and beds that contribute to an enjoyable stay.
However, a considerable number of reviews pointed to persistent issues, such as uncomfortable or saggy mattresses, beds that creak or make noise and mattresses that are too hard or too soft. Several guests also noted the alarming state of cleanliness, including poorly fitted, stained or overused bed linens and thin pillows. The inconsistency in bed quality, including comments on the need for mattress replacements and proper maintenance, could affect the overall guest experience. The central location of the hotel was appreciated, but this alone may not suffice to offset the variable bed comfort and cleanliness issues.
Cleanliness
Hotel Villa de Aranda has received mixed reviews regarding its cleanliness. While there are mentions of some rooms being "clean" and "very clean," many guests found significant issues with the overall cleanliness and maintenance of the hotel. Common complaints include dirty bathrooms with mold, stained and wrinkled sheets and unclean bedding. The condition of the furniture and rooms was noted to be worn out with old bed linen and insufficient towels. Some guests found the cleanliness of specific items, such as mini refrigerators and outdoor balconies, lacking.
Numerous guests highlighted the presence of cockroaches, dirty mattresses and noticeable marks on the walls. Issues such as hair in bathtubs and stains on the sheets further detracted from the expected standards. Additionally, housekeeping services appeared inconsistent with reports of rooms not being cleaned, beds not being properly made and the absence of basic amenities like soap and fresh towels.
Despite the occasional praise for certain clean rooms, the overall maintenance and cleaning standards did not meet the expectations of many visitors, reflecting a need for significant improvement in housekeeping practices at Hotel Villa de Aranda.
Staff
Hotel Villa de Aranda boasts a predominantly positive reputation due to its staff's attentiveness and friendliness. Guests frequently highlight the professionalism and helpful nature of the hotel's team. The reception staff, in particular, are often described as charming and welcoming with special mentions of individuals like Almudena and Alba for their excellent service.
Many guests appreciate the friendly and kind demeanor of the staff, ensuring a pleasant experience throughout their stay. There are numerous praises for the staff's attentive and supportive approach, making visitors feel well-cared for and valued.
However, there are occasional concerns about unprofessionalism and indifference, especially at the reception. Some guests encountered issues such as rudeness, a lack of responsiveness to complaints and difficulties in contacting reception during emergencies. Despite these isolated incidents, the overall impression of the hotel staff remains positive with many guests expressing their intention to return, thanks to the exceptional service and hospitality.
Wi-Fi
Hotel Villa de Aranda offers a mixed experience when it comes to WiFi quality. Guests have noted positive aspects such as very good, stable and fast WiFi connections. For some, the Wi-Fi worked perfectly and was deemed strong and reliable. However, others have faced significant challenges, describing the WiFi as not working properly, weak or inconsistent. Several guests experienced poor connectivity or mentioned that the WiFi only functioned in the hotel lobby, leading to frustrations during their stay. While some found the WiFi satisfactory, others highlighted it as an area in need of improvement.
Parking
Hotel Villa de Aranda receives mixed feedback when it comes to parking facilities with a common positive being the availability of a nearby parking garage, though it is not directly on site. Many guests found the parking expensive with charges around €12 per day and noted that the space in the garage was quite limited, fitting only a few cars. The parking was described as far from the hotel and often difficult to access with some commenting on the lack of security and an open gate situation.
Negative experiences were noted by several guests who found reserved parking spaces unavailable upon arrival and some mentioned difficulties with unloading vehicles due to the lack of a proper loading zone. Others pointed out that there was no parking or garage parking at the hotel, which was inconvenient given the central location where street parking can be complicated.
While a few guests appreciated the availability of parking facilities and public parking around the hotel, many reported challenges and dissatisfaction with the parking arrangements overall.
4 Star
Hotel Villa de Aranda has received numerous reviews highlighting a significant discrepancy between its advertised four-star rating and the actual experience provided. Guests consistently mention that the hotel does not meet the standards typically expected of a four-star establishment. Many comments point out specific inadequacies, such as small room sizes, outdated and poorly maintained facilities and the absence of essential amenities like a cafeteria lounge.
There are frequent observations of neglect, including yellow stains on bathroom cups and dirty sheets, which further detract from the expected four-star quality. Some reviewers suggest that the hotel is more accurately comparable to a two-star property. The recurring theme of disappointment centers around the hotel's inability to deliver on the comfort, service and quality that a four-star rating implies.
While the location of the hotel is often noted as a positive aspect, it appears insufficient to compensate for the overall lower-than-expected standards. The general consensus is that Hotel Villa de Aranda falls short of its four-star classification, leaving guests dissatisfied with their stay.
No, Hotel Villa de Aranda doesn't have any pool.
No, a spa isn't available at Hotel Villa de Aranda.
No, Hotel Villa de Aranda doesn't allow dogs.
Yes, parking facilities are available at Hotel Villa de Aranda.