NH Collection Palacio de Aranjuez

Aranjuez 40.03367300, -3.60811300 , San Antonio, 22 (Show on Map)
8.8
Excellent


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Summary of reviewsNH Collection Palacio de Aranjuez is prominently situated in the heart of Aranjuez, directly opposite the majestic Royal Palace, providing an ideal base for exploring the historic town. Guests admire the exceptional location, which offers stunning palace views, proximity to beautiful gardens and easy access to key attractions, restaurants, cafes and shops. The serene and picturesque surroundings cater to both cultural and relaxation getaways, enhancing the hotel's appeal.

The breakfast at the hotel garners high praise from guests, frequently described as "excellent," "fantastic," and "spectacular." The extensive variety, quality and appealing presentation of the buffet exceed local standards. Despite some criticisms about pricing and variety, the overwhelming sentiment is that breakfast is a significant highlight of their stay.

Dinner at the hotel receives mixed reviews. Positive highlights include enjoyable cuisine and a lovely dining room atmosphere. However, the limited menu and high prices were common critiques. Some guests found the dining options to be better than expected and the staff provided helpful dining recommendations for local restaurants.

The rooms are widely appreciated for their spaciousness, cleanliness and comfort. Guests often mention the beautiful, elegantly decorated interiors with high ceilings and modern amenities. Magnificent views of the Royal Palace enhanced the charm of their stay and the large, comfortable beds contributed to a relaxing experience. Though a few noted minor maintenance issues, the overall room quality and comfort received high praise.

Cleanliness is a consistent strength of the NH Collection Palacio de Aranjuez. Guests frequently commend the spotless rooms and well-maintained facilities. Minor issues like outdated bathroom tiles and occasional superficial cleaning were noted but did not overshadow the hotel's reputation for exceptional cleanliness.

The staff at the hotel are one of its standout aspects, consistently described as friendly, polite and helpful. Exceptional customer service, characterized by attentiveness and professionalism, was a recurring theme in reviews. Staff members often went above and beyond to ensure a comfortable and enjoyable experience for guests.

The WiFi service received mixed reviews. While many guests appreciated the good speed and overall coverage, others experienced issues with weak signals and intermittent connections. Despite these inconsistencies, the hotel’s other features, including excellent breakfast options and comfortable accommodations, continued to offer a pleasant stay.

Parking options at the hotel are well-regarded with underground parking praised for its security and easy access. Though some found the cost of parking high, the availability of secure parking options and free street parking nearby provided flexibility for budget-conscious travelers.

The hotel also offers amenities for electric vehicle owners, such as EV charging stations, adding significant value for guests with electric cars. Additionally, the NH Collection Palacio de Aranjuez is noted for being family-friendly with large interconnected rooms and accommodating setups for children and pets.

Overall, the NH Collection Palacio de Aranjuez lives up to its four-star rating, offering high-quality amenities and exceptional service. The combination of its prime location, excellent breakfast, comfortable rooms, cleanliness and dedicated staff ensures a memorable and enjoyable stay for travelers.
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Categories
Historic Hotel
Located in a former royal palace, reflecting the grandeur and history of Aranjuez. The architecture and design retain elements of its palatial past. It offers a unique blend of historical significance and modern luxury.

Business Hotel
This hotel is well-suited for business events, featuring six event and meeting rooms, comprehensive conference facilities, a business center, and dedicated event planning staff.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Premium Double or Twin Room with View Offering views of Aranjuez Royal Palace, these more spacious rooms include air conditioning, a safe and a 40-inch flat-screen TV. They are also equipped with a coffee machine, kettle, a bottle of water and a minibar. The beds have specially-designed mattress and a selection of pillows. Their bathroom comes with a rain-effect shower, a bath tub, a professional hairdryer and vanity mirror. Slippers, bathrobes and toiletries are provided.

Superior Double or Twin Room These modern, air-conditioned rooms come with a 40-inch flat-screen TV, safe, coffee machine, kettle, a bottle of water and a minibar. The beds have specially-designed mattress and a selection of pillows. Their bathroom is equipped with a rain-effect shower, a bath tub, toiletries, a professional hairdryer and vanity mirror.

Superior Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room offers a flat-screen TV with satellite channels, a minibar, a coffee machine, a wardrobe as well as city views.

Guest Reviews
8.8
Excellent
Location
Located in the heart of Aranjuez, the NH Collection Palacio de Aranjuez boasts a prime position directly opposite the Royal Palace, making it an ideal base for exploring this historic town. The hotel's strategic location allows guests to enjoy breathtaking views of the palace and easy access to the beautiful gardens and city center. Visitors appreciate the proximity to key attractions, restaurants, cafes and shops, all within a short walking distance.

The hotel's setting in front of the palace not only enhances its appeal but also offers a serene and picturesque environment that caters to both cultural and relaxation getaways. Guests frequently highlight the exceptional and unbeatable location, noting that it provides a convenient and beautiful backdrop for their stay. The surroundings are described as peaceful and charming, contributing to an overall pleasant experience.

Additionally, the hotel's historic value, elegant ambiance and spacious rooms with high ceilings further amplify the sense of luxury and comfort. The excellent customer service and well-maintained facilities complement its ideal location, making NH Collection Palacio de Aranjuez a top choice for travelers seeking to immerse themselves in the town's rich heritage while enjoying modern amenities.

Breakfast
Guests of NH Collection Palacio de Aranjuez have many positive things to say about the hotel’s breakfast offerings. Words like “excellent,” “fantastic,” and “spectacular” frequently appear with many praising the extensive variety, quality and completeness of the buffet. The meal is described as plentiful and delicious with notable mentions of abundant choices and the appealing presentation of the food. It's highlighted as one of the best in terms of selection and overall quality, often surpassing local standards.

Even though the breakfast is served amid stringent COVID-19 regulations, the service remains well-attended and seamless. Some guests also appreciated specific offerings, such as the availability of plant-based milk and the option to make coffee in their rooms. The early breakfast start time of 7 am accommodates early risers and the dining experience on the terrace garnered favorable mentions.

However, there are a few criticisms. Some guests found the breakfast slightly overpriced or not sufficiently varied and a few expressed dissatisfaction with the quality of certain hot options. Despite these minor critiques, the overwhelming sentiment about breakfast at NH Collection Palacio de Aranjuez is overwhelmingly positive with many guests highlighting it as a significant part of their stay.

Dinner
Dinner at the NH Collection Palacio de Aranjuez is an experience punctuated by mixed sentiments, although some guests have shared notable positive highlights. The hotel offers dining in the bar area or through room service with a focus on the latter due to the absence of a formal restaurant. Many guests have found the standard of the food to be enjoyable; particularly well-loved dishes include the burger and chocolate pudding. The atmosphere of the dining room has also been praised for being lovely and capable of becoming romantically lit.

Despite these positive aspects, there are recurring critiques. The dinner menu appears limited and does not change frequently, leading some to describe it as mediocre or even disastrous in variety. High prices in the restaurant also did not sit well with some diners. However, there are notable exceptions where guests enjoyed their meals and found them to be better than expected with some describing the food as fabulous and the evening meal as fantastic.

Service levels were diverse with some praising the friendliness of the staff and the excellent dining recommendations provided by the reception. Yet, others experienced delays in being served or found the dining room to feel uninspired, likening it to an exam hall.

For those looking for alternatives, the reception staff are helpful and provide suggestions for local dining, which has been beneficial given the limitations of the hotel's offerings. With a bit more variety and improvement in service, the dining experience at NH Collection Palacio de Aranjuez could match the elegance readily associated with the hotel’s reputation.

Rooms
The rooms at NH Collection Palacio de Aranjuez consistently receive high praise for their spaciousness, cleanliness and comfort. Many guests highlighted the large and well-maintained rooms, often describing them as beautiful and elegantly decorated. The high ceilings and modern amenities contribute to a luxurious and comfortable stay. Guests particularly appreciated the magnificent views of the Royal Palace and Plaza from their rooms, adding to the overall charm of the experience.

Upgrading to larger suites or premium rooms was a popular choice with many noting the worthwhile investment for the added space and comfort. The rooms often included separate bathtubs and showers, contributing to the sense of luxury. Despite a few comments on outdated aspects and occasional maintenance issues, the overall impression is overwhelmingly positive. Guests found the rooms to be tranquil, well-equipped and perfectly suited for a relaxing stay.

Moreover, the large and comfortable beds, along with the excellent room service, were frequently mentioned as standout features. The serene atmosphere, coupled with the stunning views and thoughtful touches like capsule machines and kettles, created a memorable and enjoyable stay for visitors. While a few minor complaints were noted, they did not significantly detract from the overall satisfaction with the room quality and comfort.

Beds
The reviews for the beds at NH Collection Palacio de Aranjuez are overwhelmingly positive with guests frequently praising the comfort and size. Descriptions such as "very comfortable bed," "huge bed," and "giant bed" highlight the spacious and plush nature of the accommodations. Many guests found the beds to be "super comfortable" or even "spectacular," and there is a consensus on the high-quality bedding provided by the hotel. Despite a few mentions of specific issues like thin pillows or occasional cleanliness concerns, the general sentiment is that the beds ensure a great night's sleep. Rooms are also noted for being super quiet and contributing to the overall comfort. The combination of exceptional beds and quiet rooms makes for an impressive sleeping experience at this hotel.

Cleanliness
NH Collection Palacio de Aranjuez consistently impresses guests with its exceptional cleanliness and well-maintained facilities. Reviews frequently highlight the spotlessness of the rooms and the inviting, beautifully decorated spaces throughout the hotel. Visitors appreciate the fresh and pleasant scent that permeates the premises, contributing to a comfortable and welcoming atmosphere.

The hotel's overall cleanliness, from the modern facilities to the immaculate condition of the common areas, is often praised. Many reviewers noted the consistent cleanliness and excellent maintenance of the rooms, which are spacious and equipped with all necessary amenities, ensuring a comfortable stay. The bathrooms also receive positive feedback for being well-cleaned and maintained.

Although most comments are overwhelmingly positive, a few guests mentioned minor issues such as outdated bathroom tiles, occasional superficial cleaning and specific areas like balconies being overlooked. Some rooms had superficial cleaning or overlooked spots and there were incidental reports of noise and worn-out furniture. However, these are exceptions rather than the norm.

In summary, NH Collection Palacio de Aranjuez stands out for its high standard of cleanliness, consistently well-maintained spaces and attention to detail, making it a reliable choice for travelers seeking a clean and comfortable stay.

Staff
The reviews of NH Collection Palacio de Aranjuez consistently highlight the hotel's exceptional staff. Across various aspects of customer service, from the reception desk to housekeeping, the staff are repeatedly described as friendly, polite and helpful. Guests frequently mention how welcoming and cheerful the staff are, noting that they feel genuinely cared for during their stay. Specific staff members like Sergio, Emilio and Gabriel receive special praise for their outstanding service and warm demeanor. The hotel's front desk and management are praised for their professionalism and efficiency with some guests mentioning how the manager personally greeted them at breakfast.

Many guests emphasize the exemplary hospitality and attentiveness of the staff, specifically pointing out their willingness to go above and beyond to ensure a comfortable and enjoyable experience. Even when handling room complaints or special requests, the staff’s response is noted to be swift, considerate and effective. The hotel staff’s treatment of children and their amicable nature is also appreciated by family travelers. Overall, NH Collection Palacio de Aranjuez is lauded for providing a high level of customer service, thanks to its dedicated, kind and professional team.

Wi-Fi
At NH Collection Palacio de Aranjuez, guests have varied experiences with the hotel's WiFi service. Many have appreciated the good WiFi speed throughout the hotel, noting the overall good coverage and stable internet speed. Some have specifically mentioned the excellent WiFi signal and seamless connectivity, making internet browsing very reliable.

However, there are several instances where the WiFi quality did not meet expectations. Issues such as weak reception, slow and intermittent connections and frequent signal drops were commonly reported. At times, the internet was described as unusable with guests needing to reconnect regularly. There were also remarks about the hotel's computer not having internet access, which could be inconvenient for guests who rely on such facilities.

Despite these mixed reviews, the hotel offers free WiFi across the premises, which is a beneficial amenity for travelers. For those not heavily reliant on a consistently strong internet connection, the hotel’s other features, including a good breakfast with vegan options, may still offer a pleasant stay experience.

Parking
NH Collection Palacio de Aranjuez offers various parking options which have garnered notable positive feedback from guests. The underground parking is particularly praised for its security and easy access, providing peace of mind for those with vehicles. Many highlighted the convenience of having this secure parking option directly on site with some noting the direct lifts to all floors enhance accessibility.

The parking garage is described as large and private with ample space for cars, making it comfortable to maneuver even in a busy city center. Guests appreciate the easy entrance and availability of secure parking options, ensuring that finding a spot is generally not a concern.

However, it's worth mentioning that some guests found the cost for the underground parking to be on the higher side with a daily fee of €16.50 mentioned by several reviewers. Despite the expense, the security and convenience provided are often deemed worth it.

For those looking to save, there are numerous free parking spaces available on the streets around the hotel, which guests found to be a convenient alternative. This includes free street parking in quieter areas and plenty of free spaces nearby. These options allow flexibility for budget-conscious travelers.

In summary, while the hotel's secure, private and extensive underground parking is well-regarded, those looking for more economical solutions have successful alternatives available in the vicinity.

EV charging stations
The NH Collection Palacio de Aranjuez offers convenient amenities for electric vehicle owners with the availability of EV charging stations. Guests can easily charge their electric cars overnight, ensuring their vehicles are ready for the next day's adventures. The hotel provides dedicated charging points and spots, making it hassle-free to maintain the charge of electric vehicles. Despite a charge for waiting to access the chargers, the presence of this facility adds significant value for guests driving electric cars.

Family
The NH Collection Palacio de Aranjuez hotel is noted for being a family-friendly destination, particularly appreciated for its accommodating setup. Guests frequently highlight the availability of large interconnected and adjoining rooms, which are beneficial for families traveling with children. The hotel's careful attention to ensuring children feel welcomed and comfortable adds to its positive reputation among families. Moreover, it also caters well to guests traveling with pets, making it a versatile choice for family outings.

4 Star
NH Collection Palacio de Aranjuez, located in the historic town of Aranjuez, is often praised by guests as a true palace. The hotel consistently meets the high standards expected of a four-star establishment, offering high-quality amenities and services that align with NH Collection hotels' reputation.

Visitor feedback highlights the superb quality and luxurious feel of the hotel. Rooms are described as spacious, clean and equipped with all necessary amenities, ensuring a comfortable stay. The hotel’s secure, privately-owned parking garage is mentioned favorably by multiple guests.

Service quality is another strong point with staff delivering efficient and prompt room service. However, some reviews note that the hotel’s breakfast and parking fees are on the higher side and the breakfast variety does not entirely meet expectations for an NH Collection property.

While the hotel maintains a standard four-star service with its facilities, including secure parking and excellent room conditions, a few minor details such as outdated elements and the lack of a proper coffee maker were cited. Despite some criticisms about specific aspects, many guests still regard NH Collection Palacio de Aranjuez as one of the best four-star hotels they have visited, offering a blend of mid-luxury at an upper-range price point.

Business
The NH Collection Palacio de Aranjuez is highly regarded for its suitability for business travelers, offering a great environment to disconnect and work. It is praised as perfect for business travel, providing good meeting rooms and featuring ideal amenities for a corporate stay. The location adds to its appeal, being conveniently situated for business appointments. Guests find it to be a business-oriented hotel with a good desk setup and task lights that facilitate reading and work. Although the business center is reportedly missing, various business services are still available despite occasional technical issues with the hotel computer. Overall, it is a very comfortable four-star choice for business purposes, balancing convenience for both business and leisure activities.

Accessible
The NH Collection Palacio de Aranjuez boasts good accessible facilities, offering convenience for guests with disabilities. The hotel features accessible rooms and large bathrooms, ensuring a comfortable stay. Accessible parking is available and the property is easily accessible from the highway, making arrivals and departures smooth. Guests will appreciate the EV charger and the hotel's close proximity to bars and restaurants, providing easy access to local amenities.

Although a few reviews mentioned limited dining options for dinner and some accessibility challenges for elderly guests or those with certain disabilities, the overall accessibility of the hotel remains a highlight. Service assistance is always on hand, enhancing the experience by catering to special needs.

Historic
NH Collection Palacio de Aranjuez offers a unique and exceptional experience characterized by its deep historical significance. Situated in a stunning historical building, the hotel is directly facing the Royal Palace of Aranjuez, offering guests unparalleled views and immediate proximity to a major historic attraction. The hotel's location in the historic center further immerses visitors in the rich history of Spain.

The hotel itself is a beautiful and well-preserved historical edifice, once an old military barracks now stylishly renovated to provide classic and traditional facilities. Guests frequently highlight the marvelous architecture and the remarkable historic setting of the establishment. The ambiance is imbued with a historical feel, making it a perfect stage for visitors who appreciate living history.

Bedrooms are spacious, clean and comfortable, reflecting the superb quality across the board. The atmosphere, paired with the site's historical value, creates a memorable stay for history lovers. Adjacent to the hotel, the beautiful town of Aranjuez, renowned for its historical richness, offers a delightful retreat not far from Madrid.

Overall, NH Collection Palacio de Aranjuez is lauded not only for its impeccable historical credentials but also for the elegance and comfort it provides to its guests, making it an excellent choice when exploring this historic site.

Romantic
NH Collection Palacio de Aranjuez offers a truly romantic experience for its guests, frequently praised for its beautiful, intimate setting. Often described as the ideal spot for a romantic getaway, the hotel creates a special atmosphere perfect for couples. Whether it's a wedding-like ambiance reminiscent of a film, or small, thoughtful details like surprising guests with a bottle of cava for anniversaries, the hotel's attention to enhancing the romantic experience is exceptional.

Visitors particularly appreciate the romantic views of the Royal Palace from the balconies, which add to the charm and allure of the location. The hotel is also noted for its intimate lighting and specially themed Valentine's dinners and breakfasts, crafting a more romantic atmosphere for guests. Beyond these details, the comfortable beds and the exquisite attention from the staff further boost the overall experience. The NH Collection Palacio de Aranjuez stands out as a perfect choice for a weekend getaway with a partner, combining a romantic location with beautiful vistas and a perfect setting for unforgettable moments.

Dog Friendly
The NH Collection Palacio de Aranjuez has received numerous positive remarks for its pet-friendly policies and welcoming attitude toward dogs. Guests highlight the hotel's friendliness toward dogs, noting the thoughtful pet policies and facilities that cater well to their canine companions. Many found it convenient to bring their pets along, praising the hotel for being very dog-friendly and welcoming small pets without any fuss.

The reception staff are often mentioned for their kindness toward dogs, contributing to the overall positive experience for pet owners. Guests appreciated the effort put into making pets feel at home, which includes specific pet care amenities. The secure parking and strategic location were additional perks cited by guests traveling with their dogs.

However, several reviews noted the dog surcharge as a downside with some considering it quite steep. Despite this, the hotel’s commitment to being pet-friendly has garnered it many favorable reviews, making it an appealing choice for those who travel with their pets.


No, NH Collection Palacio de Aranjuez doesn't have any pool.

No, a spa isn't available at NH Collection Palacio de Aranjuez.

Yes, NH Collection Palacio de Aranjuez welcomes dogs.

Yes, parking facilities are available at NH Collection Palacio de Aranjuez.

Yes, NH Collection Palacio de Aranjuez has a gym.

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