Lagoa Serena Flat Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsLagoa Serena Flat Hotel garners significant praise for its outstanding location, nestled near a breathtaking lake with delightful sunset views, which guests can enjoy from spacious balconies. The hotel's strategic position is ideal for both family stays and event attendees, offering comfortable accommodations that are well-connected and large enough for groups of up to five. This prime placement is repeatedly noted as the best in town, combining convenience, comfort, and stunning vistas.
Guests appreciate the spacious and well-appointed rooms, with areas up to 75 square meters featuring amenities like a sink and stove for extended stays. Cleanliness is a highlight, with the hotel maintaining an impeccably tidy environment, earning it high marks from visitors who describe the housekeeping efforts as exceptional and perfect.
The staff at Lagoa Serena Flat Hotel receive widespread acclaim for their friendliness and efficiency, contributing to a warm and inviting atmosphere. The team is celebrated for their attentiveness and helpfulness, with special mentions for individual staff members who go above and beyond. This excellent service, coupled with the positive aspects of the breakfast that some guests describe as a feast with fresh options, enhances the overall experience.
While the breakfast offerings elicit mixed reviews, with some guests desiring more variety and freshness, the positive elements of the breakfast situation are noted by many. The delightful combination of location, room comfort, cleanliness, and attentive staff culminates in a welcoming and enjoyable stay at Lagoa Serena Flat Hotel.
Categories
Guests appreciate the spacious and well-appointed rooms, with areas up to 75 square meters featuring amenities like a sink and stove for extended stays. Cleanliness is a highlight, with the hotel maintaining an impeccably tidy environment, earning it high marks from visitors who describe the housekeeping efforts as exceptional and perfect.
The staff at Lagoa Serena Flat Hotel receive widespread acclaim for their friendliness and efficiency, contributing to a warm and inviting atmosphere. The team is celebrated for their attentiveness and helpfulness, with special mentions for individual staff members who go above and beyond. This excellent service, coupled with the positive aspects of the breakfast that some guests describe as a feast with fresh options, enhances the overall experience.
While the breakfast offerings elicit mixed reviews, with some guests desiring more variety and freshness, the positive elements of the breakfast situation are noted by many. The delightful combination of location, room comfort, cleanliness, and attentive staff culminates in a welcoming and enjoyable stay at Lagoa Serena Flat Hotel.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in a prime spot, Lagoa Serena Flat Hotel boasts an exceptional location that has left guests enamored with its proximity to a breathtaking lake. The scenery offers delightful vistas, including stunning views of beautiful sunsets, which can be enjoyed from the comfort of a spacious balcony. This idyllic setting caters well to families, with room sizes perfectly accommodating up to five guests, and features like interconnected apartments enhancing convenience. The hotel's strategic position is also appreciated by those attending events nearby, underscoring its ideal placement for various travel plans. Consistently described as the best location in town, it delivers a unique combination of convenience, comfort, and remarkable views.
The breakfast experience at Lagoa Serena Flat Hotel receives a mix of opinions from guests. Many find the breakfast to be excellent, highlighting it as a true feast with fresh and tasty offerings, including natural juices, whole grain breads, cakes, and omelets. The location of the breakfast area also seems to be praised alongside the meal. However, while some guests are satisfied, noting that it met their expectations, others express disappointment. There are criticisms about the lack of variety and the quality of some items, with comments noting stale or reused food. Additionally, some find the breakfast lacking for a hotel of its purported level, mentioning specific missing items like cheese bread. The timing is also a concern for some, as breakfast starts late. Overall, while the breakfast hits the mark for some with its variety and quality, there is room for improvement in terms of freshness, variety, and overall presentation to meet the standards of a four-star establishment.
Nestled in an excellent location, Lagoa Serena Flat Hotel offers an impressive experience, particularly highlighted by its remarkably spacious and comfortable accommodations. Guests frequently praise the large, well-appointed rooms and apartments, many of which feature stunning views of the serene lagoon. The rooms' size often surprises visitors, with spaces reaching up to a generous 75 square meters, providing ample comfort for both small and large groups, including families.
Apartments come equipped with convenient amenities like a sink and stove, enhancing the self-catering experience for longer stays. The clean and well-kept rooms boast comfortable beds, large bathrooms, and some even have multiple televisions, catering to a variety of preferences.
Visitors also appreciate the thoughtful layout of the rooms, which are often complemented by balconies, allowing guests to soak up the picturesque views. The hotel's combination of spaciousness and comfort, along with its excellent staff and delightful breakfast, creates a welcoming and enjoyable atmosphere for all who stay.
The Lagoa Serena Flat Hotel receives high praise for its cleanliness, with numerous guests highlighting the impeccably clean rooms and overall tidy environment. Many reviews commend the hotel's dedication to maintaining a very clean and well-prepared atmosphere, with some describing the accommodation and service as perfect. Although there were some mixed experiences, such as a few reports of initial issues with bathroom cleanliness and common areas, these were generally outweighed by positive feedback. Guests noted that any cleanliness concerns were addressed and improved upon quickly. Overall, the hotel is frequently described as super clean and exceptional in its housekeeping efforts.
The staff at Lagoa Serena Flat Hotel receive high praise for their friendliness and efficiency. Guests consistently commend the team for being very kind, helpful, and attentive, creating an inviting and warm atmosphere. Excellent service is a recurring theme, with special mentions of particular staff members like Pedro who stand out for their exceptional assistance. Visitors appreciated the staff's accessibility, politeness, and the eagerness to satisfy requests and provide local tips. The combination of a great team and a satisfying breakfast leaves a positive impression on guests, enhancing their overall experience at the hotel.
Location Show Map
Location
Breakfast
Rooms
Apartments come equipped with convenient amenities like a sink and stove, enhancing the self-catering experience for longer stays. The clean and well-kept rooms boast comfortable beds, large bathrooms, and some even have multiple televisions, catering to a variety of preferences.
Visitors also appreciate the thoughtful layout of the rooms, which are often complemented by balconies, allowing guests to soak up the picturesque views. The hotel's combination of spaciousness and comfort, along with its excellent staff and delightful breakfast, creates a welcoming and enjoyable atmosphere for all who stay.
Cleanliness
Staff
Yes, Lagoa Serena Flat Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Lagoa Serena Flat Hotel.
No, Lagoa Serena Flat Hotel doesn't allow dogs.
Yes, parking facilities are available at Lagoa Serena Flat Hotel.
Yes, Lagoa Serena Flat Hotel has a gym.
Location Show Map
More Options
