Knights Inn Ashland is praised for its prime location, offering convenience and accessibility to various dining options, parks, and local attractions, making it an excellent choice for travelers exploring the tristate area. The hotel is particularly favored for its peaceful surroundings and the friendly attitude of the staff. The location's quiet atmosphere, despite its central position, is appreciated by families and those seeking serenity at an affordable rate.
The staff at Knights Inn Ashland receive consistently positive reviews for their exceptional friendliness and helpful nature. Guests frequently describe their interactions with the team, especially at the front desk, as welcoming and considerate, significantly enhancing their overall stay. Despite minor exceptions, the staff's hospitality is a highlight, leaving a lasting impression on visitors.
However, reviews of the rooms present a mixed picture. While some guests have experienced newly remodeled, clean rooms with comfortable beds, others have encountered issues such as unpleasant odors, cleanliness concerns, and outdated furnishings. Problems like booking errors, room availability discrepancies, and noise disturbances have also been mentioned, impacting the satisfaction of some visitors. Safety concerns have prompted early checkouts for a few guests.
Cleanliness remains a primary concern, with some guests reporting dirt, trash, and bugs in their rooms, though others have commended the clean environments and attentive service from the staff. Instances of untidiness in communal areas suggest a need for more consistent maintenance and care.
Bed experiences at the hotel are varied, with some guests appreciating their comfort, while others faced discomfort due to the condition of the beds and bedding. Concerns such as bed bugs, hard mattresses, and flat pillows were noted, indicating that room updates could enhance guest satisfaction.
Overall, Knights Inn Ashland offers a convenient location and a warm staff experience, but there is room for improvement in room conditions, cleanliness, and bedding to ensure a consistently pleasant stay for all guests.
The Holiday Inn Express Hotel & Suites Ashland by IHG boasts an indoor pool that has received a variety of feedback from guests. Many reviewers appreciated the cleanliness of the pool, describing it as clean, nice, and inviting. Families and kids, in particular, enjoyed spending time at the pool, finding it fun and relaxed. The pool area was also noted for being in great condition, with some mentioning it was the best they had seen in years. The facility's late operating hours, with both the pool and hot tub open until 11 pm, offered guests flexibility in their activities. Moreover, the hot tub was frequently highlighted for its cleanliness and pleasant experience. However, there were remarks about the pool’s temperature being on the cooler side, with some suggesting it could be warmer for comfort. Despite the occasional maintenance downtimes, the overall guest sentiment towards the pool is largely positive, making it a noteworthy amenity for prospective visitors.
Carter Caves State Resort Park is a nature lover's haven, nestled in the breathtaking expanse of Carter Caves. The location offers a serene and picturesque escape, ideal for those seeking both adventure and tranquility. Visitors consistently praise the beautiful surroundings and extensive hiking opportunities, with trails and cave tours accessible right from the lodge. The resort is lauded for its pet-friendly policies, making it an inviting retreat for all.
Breakfast is a highlight, with a buffet that delights early risers, offering delicious and reasonably priced options that satisfy guests' morning appetites. The charming dining room enhances the experience, making breakfast a memorable part of the stay.
The rooms at the resort, though occasionally noted as dated, are much appreciated for their cleanliness, comfort, and spaciousness. Each room comes with a balcony, offering captivating views of the surrounding woods, which enhances the tranquil ambiance and connection with nature. While a few guests mentioned a need for updated mattresses, the overall sentiment about the room comfort remains positive.
Cleanliness is a standout feature, consistently meeting guests' high expectations. The cottages, lodge, and amenities are notably clean and well-maintained, creating a welcoming environment for relaxation. The immaculate bathrooms and excellent shower facilities further enhance the guest experience.
The resort staff receive high praise for their friendly and welcoming demeanor, leaving a memorable impression on all visitors. Their dedication to providing exceptional service significantly contributes to a positive and comfortable stay.
In essence, Carter Caves State Resort Park is a highly recommended destination for those seeking a refreshing getaway amidst natural beauty. The combination of stunning scenery, friendly service, and various recreational options ensures a delightful experience for all guests.
The DoubleTree by Hilton Huntington, WV enjoys a prime downtown location, making it a fantastic choice for visitors eager to explore the local area. Guests love being within walking distance to numerous shops, restaurants and entertainment venues, as well as its proximity to the Marshall University Marathon and other activities. The property, though older, is praised for being modern, clean and secure with amenities like valet parking enhancing its appeal.
Breakfast at the hotel receives mixed reviews. Many guests commend the variety and quality of the breakfast, describing it as one of the best they've experienced with options including fresh fruit and hot dishes. However, some are disappointed that breakfast is not included in the stay and feel that the cost does not always justify the experience. Nonetheless, the positive feedback on the breakfast quality remains notable.
Rooms at the DoubleTree by Hilton Huntington, WV are generally well-received, described as clean, neat, spacious and well-decorated. Guests appreciate the comfortable beds and the overall maintenance of the accommodations, though a few noted minor lapses in thorough cleaning. Despite these occasional issues, most guests feel satisfied with the room conditions.
Cleanliness is a strong point of the hotel with many guests highlighting the very clean environment and inviting atmosphere. The friendly and helpful staff enhance this experience, contributing to the hotel's welcoming ambiance. Although there are rare mentions of cleanliness issues, such as non-vacuumed floors or mold in bathrooms, these instances are exceptions to the overall positive cleanliness standards.
The staff at the DoubleTree by Hilton Huntington, WV are frequently described as exceptional. Guests often note the friendly, helpful and efficient service provided by the front desk and breakfast staff, contributing to a comfortable and pleasant stay. The staff's warm hospitality and accommodating nature leave a memorable impression on visitors.
The beds also receive favorable feedback, frequently described as comfortable and conducive to a restful night's sleep. While a few guests find the beds too hard or uncomfortable, the majority of reviews praise them, especially the king-sized options.
Overall, the DoubleTree by Hilton Huntington, WV is celebrated for its prime location, clean and comfortable rooms and exceptional staff service, making it a commendable choice for travelers.
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4 Star
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