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Summary of reviewsWingate by Wyndham - Arlington Heights garners generally favorable reviews, especially for its convenient location close to O’Hare International Airport and major highways, making it an ideal base for both business and leisure travelers. Guests appreciate the proximity to various dining options, shopping centers and attractions in a quiet and safe neighborhood, though some find the hotel challenging to locate amid taller buildings.
The complimentary breakfast receives mixed feedback. Positively, it includes basic but adequate offerings like fresh fruits, muffins, a waffle maker and yogurt, along with hot items such as eggs and sausages. The quality of the coffee and attentiveness of the staff also attract praise. However, some guests find the breakfast too basic and repetitive with issues related to replenishment and the functionality of breakfast equipment.
Rooms at Wingate by Wyndham - Arlington Heights are praised for being spacious, clean and comfortable with many guests appreciating the larger-than-average size and well-maintained condition. Amenities like the refrigerator and microwave make long stays convenient. Nonetheless, occasional reports of minor maintenance issues are noted.
Cleanliness is generally a strong point with both rooms and public areas frequently described as spotless and well-kept. However, isolated incidents of cleanliness issues, such as stained sheets and minor maintenance needs, are reported.
The staff receives mostly positive remarks for their friendliness, helpfulness and efficiency, although there are occasional reports of inconsistency in service quality and visibility.
Wi-Fi connectivity experiences are mixed; while some guests find it reliable, others report weak signals and difficulties accessing the internet in certain rooms.
Parking is another mixed aspect. Guests value the availability of free parking and the large parking lot, though minor challenges like hard-to-see signage are mentioned.
Families generally enjoy the hotel, appreciating the friendly bilingual receptionist, convenient breakfast and popular swimming facilities. However, there are occasional challenges with accommodating larger families.
The beds are a highlight for many with guests frequently mentioning their comfort and cleanliness, although opinions on pillow quality vary and some find the beds too hard.
For business travelers, the hotel provides solid value with comfortable, business-friendly rooms and essential amenities, despite slightly dated decor and occasional Wi-Fi limitations.
Overall, Wingate by Wyndham - Arlington Heights is well-regarded for its strategic location, cleanliness, comfortable rooms and accommodating staff, making it a dependable choice for a variety of travelers. Show more
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Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Guest Reviews
8.1
Very Good
Location
Wingate by Wyndham - Arlington Heights offers an impressively convenient and accessible location for travelers. The hotel is situated near O’Hare International Airport, providing easy access for those flying in and out of Chicago. It’s also close to several major highways, including Highway 90, making it a practical base for commuting to downtown Chicago and surrounding areas.
Guests appreciate its proximity to a variety of dining options, numerous restaurants and shopping centers, including a nearby Walmart and Mitsuwa Marketplace. The quiet and safe neighborhood is another highlight, allowing for a relaxed stay away from the city's hustle and bustle while still being conveniently close to attractions like the All-State Arena and Schaumburg area malls.
Though some found the hotel a bit challenging to locate due to its positioning between taller buildings, the overall ease of access to highways and public transportation to downtown Chicago adds to its appeal. The combination of affordability, comfort and strategic location makes this hotel a practical and desirable choice for both business and leisure travelers.
Breakfast
At Wingate by Wyndham - Arlington Heights, breakfast reviews reveal a mixed experience among guests. On the positive side, many visitors appreciated the complimentary breakfast, describing it as sufficient, basic but adequate with enough options to get the day started. Highlights often mentioned include fresh apples, muffins, a waffle maker and Yoplait yogurt, which added a pleasant touch. Consistent praise was noted for the good quality of coffee and attentive staff, ensuring items were generally well-stocked each morning.
For those seeking variety, the breakfast offered a range of typical American fare such as eggs, bacon, sausage, yogurt, cereal and muffins. The presence of a hot breakfast including eggs and sausages was specifically appreciated by many.
However, the feedback was not uniformly positive. Some guests felt the breakfast was too basic with limited options that often remained the same each day, leading to a feeling of repetition and predictability. Several reviews mentioned that the breakfast offerings could run out quickly and were not promptly replenished. There were also mentions of frozen butter and a non-functional toaster that diminished the breakfast experience for a few guests.
The breakfast area itself was a point of contention at times, described as small and sometimes under construction, making it less inviting for guests to sit and enjoy their meal. Despite these shortcomings, many still found the breakfast acceptable and a good perk considering the overall value provided by the hotel.
In essence, while the complimentary breakfast at Wingate by Wyndham - Arlington Heights has its strengths in terms of basics and staff service, it could benefit from increased variety and better consistency in replenishment.
Rooms
Wingate by Wyndham in Arlington Heights receives generally favorable reviews for its rooms, highlighting several positive aspects. Most guests found the rooms to be spacious, clean and comfortable with some describing them as larger than average. The comfort of the beds often stood out, contributing significantly to a restful stay. Many appreciated the room size, which accommodated their needs well, especially for families or those with a lot of luggage.
Additionally, the rooms are noted for being well-maintained and equipped with useful amenities like a refrigerator and microwave, making longer stays more convenient. The overall cleanliness of the rooms was often mentioned with some reviews noting immaculate conditions.
However, there are occasional reports of issues. Some guests experienced maintenance problems such as construction noise, ants, stained sheets and outdated furnishings. A few rooms had exposed wires from the TV and there were complaints about insufficient towel changes and bathroom cleanliness needing improvement.
Despite these minor setbacks, the combination of spacious, comfortable and well-equipped rooms generally makes Wingate by Wyndham - Arlington Heights a solid choice for travelers. The quiet location and comfortable mattresses further enhance the overall experience, ensuring most guests have a pleasant stay.
Beds
Wingate by Wyndham - Arlington Heights receives a variety of feedback regarding its beds with a predominance of positive remarks. A significant number of guests found the beds to be very comfortable, highlighting both the comfort and cleanliness of the mattresses and bedding. King beds in particular appeared to delight many guests with numerous mentions of their comfort and the ample selection of pillows provided.
However, opinions on pillow quality are mixed; some guests appreciated the softness while others found them to be too small and lumpy. On the negative side, a handful of guests described the beds as too hard, leading to discomfort and even back pain for some. There were also a few practical issues mentioned, such as fitted sheets that did not stay in place and beds positioned too closely to the walls.
Despite these criticisms, the overall sentiment remains positive with the beds often described as clean, comfy and providing good value for the price.
Cleanliness
Wingate by Wyndham - Arlington Heights generally impresses guests with its cleanliness. The rooms and public spaces are consistently noted as clean, spacious and well-maintained, contributing to an overall positive stay. Guests frequently highlight the spotless condition of the rooms, lobby and work areas. The bathrooms are mostly clean, although a few reviewers mentioned areas for improvement. The hotel's cleanliness extends to its facilities, which are tidy and well-kept. Despite occasional reports of uncleanliness, such as stained sheets and dated rooms, the majority of reviews emphasize a high standard of cleanliness and comfort. Respectful staff and a clean, accessible location further enhance the guest experience, making it a reliable choice for travelers seeking a neat and orderly stay.
Staff
The reviews for the staff at Wingate by Wyndham - Arlington Heights present a mixed but predominantly positive picture. Many guests noted that the staff were friendly, helpful and courteous with particular mentions of quick and efficient service. The front desk often received praise for being welcoming, attentive and pleasant, significantly contributing to a satisfactory check-in experience.
Specific staff members, such as Michelle, were acknowledged for their helpfulness. There were compliments about the overall friendliness and kindness of the staff, who were seen as knowledgeable and accommodating, ensuring that customer service was more than satisfactory for a significant number of visitors.
Despite these positives, there were mentions of inconsistent service quality. Some guests experienced issues with staff visibility and identification, noting a lack of uniforms and occasional unavailability. a few reviews indicated dissatisfaction with the level of customer service, describing staff as uncooperative or not very friendly and pointing out issues like being charged incorrectly.
In conclusion, while the majority of guests had positive interactions with the hotel's staff and found them to be friendly and efficient, there is room for improvement in consistency and approachability.
Wi-Fi
The Wingate by Wyndham in Arlington Heights offers a range of amenities that cater to budget-conscious travelers, featuring an easy-to-access location and competitive pricing. However, guest experiences with the hotel's WiFi range from highly satisfactory to problematic. Positive reviews highlight a surprisingly good WiFi connection with no issues reported. On the contrary, multiple guests found the internet to be weak, often facing connection problems and sometimes having to switch to a personal hotspot due to poor accessibility in certain rooms. Despite the hotel's other conveniences, consistent and reliable internet connectivity seems to be an area needing improvement.
Parking
The parking situation at Wingate by Wyndham - Arlington Heights receives mixed feedback from guests. On the positive side, many appreciate the convenience and availability of free parking. The parking lot is described as large, making it generally easy to find a spot. However, some reviews mentioned challenges such as the signage being hard to see and occasional issues with the size of the parking lot. Despite these minor drawbacks, the overall sentiment leans towards a satisfactory parking experience, ensuring guests have one less thing to worry about during their stay.
Family
Wingate by Wyndham - Arlington Heights offers a family-friendly atmosphere with a friendly receptionist who speaks both English and Spanish, ensuring smooth communication for guests. The hotel provides breakfast, making mornings convenient for families preparing for a day of activities. One of the highlights for children is the swimming facilities, which they seem to love. Additionally, the hotel's location is ideal for families with nearby relatives or those who enjoy shopping. However, some reviews noted that the hotel struggled to accommodate larger families and required additional bedding, indicating room for improvement in meeting specific family needs. Overall, families generally enjoyed their stay, particularly appreciating the swimming pool and friendly service.
Business
Wingate by Wyndham - Arlington Heights offers a solid choice for business travelers, providing good value for money. Despite the hotel's slightly dated layout, it delivers essential amenities for a productive stay. The rooms are comfortable and business-friendly, ensuring a smooth experience for those on work trips. The business center is adequate and the Wi-Fi, while somewhat limited, still supports essential online activities. Overall, it's a practical option for anyone needing reliable facilities and services during a business trip.
No, Comfort Inn & Suites Arlington Heights - Schaumburg doesn't have any pool.
No, a spa isn't available at Comfort Inn & Suites Arlington Heights - Schaumburg.
No, Comfort Inn & Suites Arlington Heights - Schaumburg doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites Arlington Heights - Schaumburg.
Yes, Comfort Inn & Suites Arlington Heights - Schaumburg has a gym.