Courtyard Arlington Crystal City/Reagan National Airport
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Summary of reviewsThe Courtyard Arlington Crystal City/Reagan National Airport is a highly praised hotel conveniently located near Reagan National Airport, making it an ideal choice for travelers looking for easy access and stress-free transfers, thanks to its well-regarded shuttle service. The hotel’s proximity to Washington, DC’s major attractions, as well as an array of dining, shopping and business conference options, adds to its appeal. Visitors appreciate the safety and cleanliness of the surrounding area with close proximity to essential amenities.
Guests generally find the rooms to be modern, spacious and clean with comfortable beds and contemporary decor. The facilities, such as bathrooms, lighting and light-blocking curtains, are also well-received, although some guests noted minor issues like occasional odors, noise from the air conditioning and small bed sizes as areas for improvement.
In terms of cleanliness, the hotel garners high marks for maintaining a modern and tidy environment. While a few guests noted inconsistencies in the cleaning service and occasional unpleasant odors, these are exceptions rather than the norm.
The staff at the Courtyard Arlington Crystal City/Reagan National Airport are frequently highlighted for their friendliness, professionalism and helpfulness, greatly enhancing the overall guest experience. Recommendations for improving breakfast service and some attitudes among the food staff are noted, yet the overall customer service remains outstanding.
Breakfast reviews are mixed: while the quality of the food is appreciated, guests frequently cite the absence of a complimentary breakfast and the high prices as downsides. Practical concerns such as early closing times and limited menu options are also mentioned. Similarly, dinner options at the on-site restaurant and bar receive mixed reviews with the quality being praised but the limited availability and high prices posing challenges.
The hotel’s Wi-Fi service receives mixed comments with some guests experiencing slow speeds and weak signals. Parking is another area with mixed feedback; despite the convenience of having a garage, guests often find the costs high and the availability of spaces limited.
Families find the hotel accommodating with features like pull-out sofas and a non-smoking environment, though the lack of microwaves in rooms and limited towel availability are noted as areas needing attention.
Despite these few areas for potential improvement, the overall guest satisfaction at this three-star hotel remains high with many finding it a comfortable and convenient choice for both business and leisure stays.
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Guests generally find the rooms to be modern, spacious and clean with comfortable beds and contemporary decor. The facilities, such as bathrooms, lighting and light-blocking curtains, are also well-received, although some guests noted minor issues like occasional odors, noise from the air conditioning and small bed sizes as areas for improvement.
In terms of cleanliness, the hotel garners high marks for maintaining a modern and tidy environment. While a few guests noted inconsistencies in the cleaning service and occasional unpleasant odors, these are exceptions rather than the norm.
The staff at the Courtyard Arlington Crystal City/Reagan National Airport are frequently highlighted for their friendliness, professionalism and helpfulness, greatly enhancing the overall guest experience. Recommendations for improving breakfast service and some attitudes among the food staff are noted, yet the overall customer service remains outstanding.
Breakfast reviews are mixed: while the quality of the food is appreciated, guests frequently cite the absence of a complimentary breakfast and the high prices as downsides. Practical concerns such as early closing times and limited menu options are also mentioned. Similarly, dinner options at the on-site restaurant and bar receive mixed reviews with the quality being praised but the limited availability and high prices posing challenges.
The hotel’s Wi-Fi service receives mixed comments with some guests experiencing slow speeds and weak signals. Parking is another area with mixed feedback; despite the convenience of having a garage, guests often find the costs high and the availability of spaces limited.
Families find the hotel accommodating with features like pull-out sofas and a non-smoking environment, though the lack of microwaves in rooms and limited towel availability are noted as areas needing attention.
Despite these few areas for potential improvement, the overall guest satisfaction at this three-star hotel remains high with many finding it a comfortable and convenient choice for both business and leisure stays.
Family Friendly Hotel
Provides comfortable accommodations and is conveniently located near the airport. The hotel offers amenities suitable for a family stay.
Hotel with Parking
This Courtyard provides parking and is located near Reagan National Airport, offering convenient access for travelers. It features comfortable rooms and modern amenities.
3-Star Hotel
This hotel is close to the airport and offers a free airport shuttle. It is well-maintained and provides a comfortable stay for travelers. The location is convenient for accessing both the airport and nearby attractions.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The Courtyard Arlington Crystal City/Reagan National Airport boasts a prime location that consistently receives high praise from guests. Perfectly situated near Reagan National Airport, this hotel offers the convenience of a shuttle service, making airport transfers seamless. Proximity to the airport is frequently highlighted as a standout feature, providing a stress-free travel experience.
The hotel's location is also advantageous for those wanting to explore Washington, DC with attractions and landmarks just a short drive away, including the Capitol and Arlington Cemetery. Guests appreciate the easy accessibility to Georgetown and Crystal City, enabling efficient access to various dining, shopping and conference options.
The surrounding area is noted for its safety and cleanliness and the hotel's premises are no exception—consistently described as clean, neat and comfortable. Visitors find the hotel ideally positioned within walking distance to a variety of restaurants, shops and the Metro, adding to the overall convenience. The Crystal City Shops and other essential amenities are just a short distance away, making the location almost ideal for both leisure and business travel. Additionally, the hotel provides great views of Crystal City, enhancing the guest experience further.
The Courtyard Arlington Crystal City/Reagan National Airport offers a breakfast experience that has elicited mixed reviews from guests. Many appreciated the quality of the food, noting that it was very good for both dinner and breakfast and highlighting tasty options like the breakfast sandwich. Some found the offerings at The Bistro restaurant better than expected and were pleased with items that hit the spot in the morning.
However, several guests expressed disappointment with the breakfast setup. The absence of a complimentary breakfast, which some expected, was frequently mentioned as a downside. The price was frequently described as expensive with some guests feeling that breakfast could have been included given the room and parking costs. The portions and choices were noted as limited with suggestions for fresher fruit, more variety and an overall broader menu range.
There were also practical concerns. The service was sometimes unavailable as advertised and some guests were surprised by the early closing time of the Bistro. A desire for extended breakfast hours was noted, alongside requests for the reintroduction of a buffet or continental breakfast post-pandemic.
Despite these criticisms, the staff received praise for their courteous service at both the front desk and the breakfast area, adding a positive note to the overall experience.
For dinner options at the Courtyard Arlington Crystal City/Reagan National Airport, the guest experience has been notably mixed. While the small on-site restaurant and bar do receive some praise for good and even delicious meals, there are significant limitations. The restaurant primarily serves breakfast and does not offer a full-service dining experience for lunch or dinner. When the bistro is open, the food can be quite good, though prices are often seen as high for the limited selection available.
Many guests found themselves needing to leave the property in inclement weather or take an Uber to find dinner after 9 pm due to the limited and sometimes unavailable dining options at the hotel. The food quality at the bar has also been described as average with some guests commenting that the fare was just okay or even poor. Access to coffee is restricted to the bistro's operating hours, adding another layer of inconvenience for some.
In summary, while there are positive aspects to the dining experience, the limited hours and availability can pose challenges, necessitating outside arrangements for meals beyond breakfast hours.
The rooms at Courtyard Arlington Crystal City/Reagan National Airport receive largely positive feedback from guests. Many highlight the cleanliness, noting that the rooms are very clean, fresh and modern. Guests appreciate the spaciousness with several describing the rooms as large and comfortable. The decor is modern and attractive with updated furniture and a relaxed ambiance.
Guests find the bathrooms to be nice and up-to-date, although some have minor complaints about cleanliness and the absence of soaking tubs. Comfort is a recurring theme with beds described as nice and rooms providing a relaxing environment. The facilities are praised with good lighting options and effective light-blocking curtains.
There are a few scattered detractors; issues such as musty smells, loud air conditioning and occasionally small double beds are mentioned. Some rooms lack microwaves and a few have reported unpleasant odors. However, the overall feedback on the room experience remains strongly favorable, accentuated by modern amenities, space and cleanliness.
The beds at Courtyard Arlington Crystal City/Reagan National Airport receive mixed but largely positive feedback from guests. Generally, the comfort level of the beds is highly appreciated with many reviewers describing them as very comfortable, comfortable or even comfy. Some guests also highlight the beautiful appearance of the beds and the quality of the pillows. However, there are occasional remarks about the beds being too firm or small and isolated issues with bedding freshness and the need for mattress replacements were mentioned. The rooms themselves are often described as clean and modern with some featuring additional amenities like pull-out couches. Overall, the beds and rooms provide a comfortable stay for most guests, though there are areas for improvement in bedding provisions and bed size.
The Courtyard Arlington Crystal City/Reagan National Airport garners high praise for its cleanliness with guests frequently describing the hotel and its rooms as very clean, well-maintained and modern. Many found the facilities to be both clean and beautiful with ample attention given to the spaces, making them comfortable and easily accessible. The hotel’s recent refurbishment has contributed to an overall fresh and modern aesthetic.
While the majority of the reviews celebrate the hotel's immaculate condition, a few point out inconsistencies, such as occasional unpleasant odors and issues with cleaning service frequency. However, these seem to be exceptions rather than the rule, as guests generally commend the hotel for its diligent upkeep.
Overall, the cleanliness of the Courtyard Arlington Crystal City/Reagan National Airport stands out as a key attribute, coupled with a quiet and comfortable stay, despite its proximity to the airport.
The staff at the Courtyard Arlington Crystal City/Reagan National Airport receives high praise from guests for their exceptional service. Described consistently as very friendly, helpful and courteous, the staff at this hotel make a significant positive impact on the guest experience. Encounters with the welcoming front desk team and the attentive reception personnel have left many visitors thoroughly impressed. The staff's professionalism stands out with employees often noted for their supportive and responsive nature. Staff members go beyond kindness, maintaining a level of professionalism that many guests appreciate.
While the overwhelming majority of feedback highlights the friendliness and helpful demeanor of the staff, there are a few comments suggesting room for improvement, particularly with breakfast service and some food staff attitudes. Despite this, the staff's willingness to help and their courteous interaction with guests overwhelmingly dominate the reviews. Overall, the customer service at this hotel is celebrated for exceeding expectations, contributing significantly to the positive experiences of many visitors.
The Wi-Fi service at the Courtyard Arlington Crystal City/Reagan National Airport has received mixed feedback. While some guests appreciated having internet access, others reported issues such as slow speeds, weak signals and inconsistent connectivity. Some were also disappointed that the free Wi-Fi was barely usable or not always available. Although the hotel provides Wi-Fi, it appears that improvements could be made to ensure a more reliable and better-quality internet experience for all guests.
Guests at the Courtyard Arlington Crystal City/Reagan National Airport have shared mixed feelings about the hotel’s parking situation. While there are positive mentions of a pleased parking garage and it being the best hotel parking garage, the overall sentiment points to a recurring concern about the high cost and limited availability of parking spaces. Visitors reported being charged between $25 to $45 per night, describing these fees as expensive and voiced frustrations over the fairness of the charges. Some guests also struggled with finding enough parking for larger vehicles and found the process of paying for parking cumbersome. Despite the convenience of having an on-site parking option, many felt that the prices were not justified, suggesting that a complimentary arrangement or a volume discount could significantly improve their experience.
Courtyard Arlington Crystal City/Reagan National Airport presents a mixed experience for families traveling with children. Many guests found the pull-out sofa to be a convenient addition, especially for accommodating grandchildren. The hotel maintains a non-smoking environment suitable for families. However, several guests mentioned the inconvenience of not having a microwave in the room, which proved particularly challenging for those needing to heat up baby milk. While the hotel is described as kid-friendly, some negative points were noted, such as unsecured rooms and bathrooms with few towels. Overall, families report a decent stay but highlight some areas that could benefit from improvement to enhance the family experience.
The Courtyard Arlington Crystal City/Reagan National Airport is conveniently located close to the airport. Guests have found the hotel to be nice and clean, making it a typical yet satisfactory choice for a comfortable stay. While the property is categorized within the three-star range, it still delivers a very good experience for travelers. The food quality, however, has been described as average. Despite initial skepticism due to its three-star designation, the overall guest experience has been positive and the hotel was even awarded a superb rating, scoring 9 out of 10 points in some reviews.
The Courtyard Arlington Crystal City/Reagan National Airport boasts a fantastic location, conveniently situated very near the airport. The customer service is consistently praised as amazing, contributing to an overall pleasant experience for guests. Check-in is noted to be easy and the staff members are described as professional. While there is mention of disappointment due to the metro being shut, the hotel's proximity to the airport remains a key advantage for business travelers.
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Location
The hotel's location is also advantageous for those wanting to explore Washington, DC with attractions and landmarks just a short drive away, including the Capitol and Arlington Cemetery. Guests appreciate the easy accessibility to Georgetown and Crystal City, enabling efficient access to various dining, shopping and conference options.
The surrounding area is noted for its safety and cleanliness and the hotel's premises are no exception—consistently described as clean, neat and comfortable. Visitors find the hotel ideally positioned within walking distance to a variety of restaurants, shops and the Metro, adding to the overall convenience. The Crystal City Shops and other essential amenities are just a short distance away, making the location almost ideal for both leisure and business travel. Additionally, the hotel provides great views of Crystal City, enhancing the guest experience further.
Breakfast
However, several guests expressed disappointment with the breakfast setup. The absence of a complimentary breakfast, which some expected, was frequently mentioned as a downside. The price was frequently described as expensive with some guests feeling that breakfast could have been included given the room and parking costs. The portions and choices were noted as limited with suggestions for fresher fruit, more variety and an overall broader menu range.
There were also practical concerns. The service was sometimes unavailable as advertised and some guests were surprised by the early closing time of the Bistro. A desire for extended breakfast hours was noted, alongside requests for the reintroduction of a buffet or continental breakfast post-pandemic.
Despite these criticisms, the staff received praise for their courteous service at both the front desk and the breakfast area, adding a positive note to the overall experience.
Dinner
Many guests found themselves needing to leave the property in inclement weather or take an Uber to find dinner after 9 pm due to the limited and sometimes unavailable dining options at the hotel. The food quality at the bar has also been described as average with some guests commenting that the fare was just okay or even poor. Access to coffee is restricted to the bistro's operating hours, adding another layer of inconvenience for some.
In summary, while there are positive aspects to the dining experience, the limited hours and availability can pose challenges, necessitating outside arrangements for meals beyond breakfast hours.
Rooms
Guests find the bathrooms to be nice and up-to-date, although some have minor complaints about cleanliness and the absence of soaking tubs. Comfort is a recurring theme with beds described as nice and rooms providing a relaxing environment. The facilities are praised with good lighting options and effective light-blocking curtains.
There are a few scattered detractors; issues such as musty smells, loud air conditioning and occasionally small double beds are mentioned. Some rooms lack microwaves and a few have reported unpleasant odors. However, the overall feedback on the room experience remains strongly favorable, accentuated by modern amenities, space and cleanliness.
Beds
Cleanliness
While the majority of the reviews celebrate the hotel's immaculate condition, a few point out inconsistencies, such as occasional unpleasant odors and issues with cleaning service frequency. However, these seem to be exceptions rather than the rule, as guests generally commend the hotel for its diligent upkeep.
Overall, the cleanliness of the Courtyard Arlington Crystal City/Reagan National Airport stands out as a key attribute, coupled with a quiet and comfortable stay, despite its proximity to the airport.
Staff
While the overwhelming majority of feedback highlights the friendliness and helpful demeanor of the staff, there are a few comments suggesting room for improvement, particularly with breakfast service and some food staff attitudes. Despite this, the staff's willingness to help and their courteous interaction with guests overwhelmingly dominate the reviews. Overall, the customer service at this hotel is celebrated for exceeding expectations, contributing significantly to the positive experiences of many visitors.
Wi-Fi
Parking
Family
3 Star
Business
No, Courtyard Arlington Crystal City/Reagan National Airport doesn't have any pool.
No, a spa isn't available at Courtyard Arlington Crystal City/Reagan National Airport.
No, Courtyard Arlington Crystal City/Reagan National Airport doesn't allow dogs.
Yes, parking facilities are available at Courtyard Arlington Crystal City/Reagan National Airport.
Yes, Courtyard Arlington Crystal City/Reagan National Airport has a gym.
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