Mercure Arras Centre Gare
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Summary of reviewsMercure Arras Centre Gare consistently impresses guests with its exceptional location. Positioned centrally in Arras, it offers convenient access to key attractions, restaurants and shops. Situated just a short walk from the historic Petite and Grand Squares and the train station, it proves ideal for travelers exploring the city on foot or arriving by rail. The peaceful yet central setting enhances the overall convenience and makes it a preferred choice for both leisure trips and stopovers en route to other destinations.
The breakfast experience at Mercure Arras Centre Gare garners significant praise for its variety and quality. Featuring an extensive buffet with continental and English options, fresh orange juice, farmhouse yogurts and even a pancake machine, guests find the offerings generous and delicious, providing a hearty start to the day. The friendly and helpful staff enhance the morning experience, making breakfast a key highlight of the stay.
The hotel's restaurant, "Le 58", also stands out for its excellent dinner options and cozy atmosphere. Guests commend the superb quality of the food and the attractive 3-course value-for-money menu options. The extensive wine selection and late service add to the overall dining experience, making it a pleasant venue for both casual and formal meals.
Rooms at Mercure Arras Centre Gare are noted for their spaciousness, cleanliness and modern décor. Guests particularly appreciate the comfortable beds, soundproofing and well-maintained facilities, including air conditioning and tea and coffee amenities. The presence of family-friendly and long-stay options further enhances the appeal, ensuring comfort and practicality for all guests.
The hotel's cleanliness is consistently highlighted with guests praising the spotless appearance of the rooms and facilities, including the pristine and modern bathrooms. This commitment to cleanliness, combined with friendly staff and modern décor, ensures a pleasant and value-for-money stay.
The staff at Mercure Arras Centre Gare are highly commended for their warmth, professionalism and exceptional service. Their welcoming, attentive and informative nature contributes significantly to the positive guest experience, ensuring a pleasant atmosphere and high satisfaction levels.
Wi-Fi at the hotel is generally well-regarded, offering good connectivity and free access throughout the property, though some guests have experienced slower speeds at times. The underground parking garage is appreciated for its convenience, security and spaciousness with electric charging points available for electric vehicles. Despite occasional issues with chargers, the facility is well-received overall.
Family-friendly amenities at the hotel, such as foosball, table tennis, video games and spacious family rooms, are highly praised. The welcoming environment and pet-friendly policy make it a perfect choice for families seeking comfort and entertainment.
The beds at Mercure Arras Centre Gare are frequently praised for their comfort, contributing to a restful stay for guests. The hotel provides reliable and satisfying sleeping arrangements that meet high standards of comfort and cleanliness.
As a four-star property, Mercure Arras Centre Gare is recognized for providing excellent value with its modern, comfortable atmosphere and high-standard facilities. It is a standout option for travelers seeking luxury at reasonable prices.
Business travelers find the hotel a reliable choice, offering a professional environment with efficient business services and spacious rooms. The conference facilities and meeting rooms are functional, providing a practical setting for professional activities, despite the need for more comfortable chairs in some cases.
The hotel’s accessibility is notable, featuring modern, spacious facilities located conveniently close to the city center and train station. The direct access from a spacious underground car park ensures the hotel is accommodating for guests with disabilities.
Overall, Mercure Arras Centre Gare offers a superb combination of location, comfort, cleanliness, excellent dining options and friendly service, making it a top recommendation for a stay in Arras.
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The breakfast experience at Mercure Arras Centre Gare garners significant praise for its variety and quality. Featuring an extensive buffet with continental and English options, fresh orange juice, farmhouse yogurts and even a pancake machine, guests find the offerings generous and delicious, providing a hearty start to the day. The friendly and helpful staff enhance the morning experience, making breakfast a key highlight of the stay.
The hotel's restaurant, "Le 58", also stands out for its excellent dinner options and cozy atmosphere. Guests commend the superb quality of the food and the attractive 3-course value-for-money menu options. The extensive wine selection and late service add to the overall dining experience, making it a pleasant venue for both casual and formal meals.
Rooms at Mercure Arras Centre Gare are noted for their spaciousness, cleanliness and modern décor. Guests particularly appreciate the comfortable beds, soundproofing and well-maintained facilities, including air conditioning and tea and coffee amenities. The presence of family-friendly and long-stay options further enhances the appeal, ensuring comfort and practicality for all guests.
The hotel's cleanliness is consistently highlighted with guests praising the spotless appearance of the rooms and facilities, including the pristine and modern bathrooms. This commitment to cleanliness, combined with friendly staff and modern décor, ensures a pleasant and value-for-money stay.
The staff at Mercure Arras Centre Gare are highly commended for their warmth, professionalism and exceptional service. Their welcoming, attentive and informative nature contributes significantly to the positive guest experience, ensuring a pleasant atmosphere and high satisfaction levels.
Wi-Fi at the hotel is generally well-regarded, offering good connectivity and free access throughout the property, though some guests have experienced slower speeds at times. The underground parking garage is appreciated for its convenience, security and spaciousness with electric charging points available for electric vehicles. Despite occasional issues with chargers, the facility is well-received overall.
Family-friendly amenities at the hotel, such as foosball, table tennis, video games and spacious family rooms, are highly praised. The welcoming environment and pet-friendly policy make it a perfect choice for families seeking comfort and entertainment.
The beds at Mercure Arras Centre Gare are frequently praised for their comfort, contributing to a restful stay for guests. The hotel provides reliable and satisfying sleeping arrangements that meet high standards of comfort and cleanliness.
As a four-star property, Mercure Arras Centre Gare is recognized for providing excellent value with its modern, comfortable atmosphere and high-standard facilities. It is a standout option for travelers seeking luxury at reasonable prices.
Business travelers find the hotel a reliable choice, offering a professional environment with efficient business services and spacious rooms. The conference facilities and meeting rooms are functional, providing a practical setting for professional activities, despite the need for more comfortable chairs in some cases.
The hotel’s accessibility is notable, featuring modern, spacious facilities located conveniently close to the city center and train station. The direct access from a spacious underground car park ensures the hotel is accommodating for guests with disabilities.
Overall, Mercure Arras Centre Gare offers a superb combination of location, comfort, cleanliness, excellent dining options and friendly service, making it a top recommendation for a stay in Arras.
Family Friendly Hotel
This hotel is praised for its family-friendly atmosphere, boasting engaging amenities like foosball, table tennis, and video games. It offers spacious family rooms with options like two single beds within the sofa bed, ensuring comfort and tranquility for families with children of all ages.
Dog Friendly Hotel
This hotel welcomes canine guests and their owners, offering dog-friendly and pet-friendly rooms. Dogs are allowed in select areas, including the restaurant, making the dining experience inclusive.
Business Hotel
This hotel is strategically located in the city center opposite the TGV station. It features 8 meeting rooms and offers 2,147 sq m of total event space, making it the largest in Arras. It also has a fitness center and provides easy access to transportation.
Hotel with Parking
This hotel has a public, secured paid parking with over 800 spaces available 24/7. Onsite secured, covered self parking is available for a fee.
EV charging stations
Accessible Hotel
This hotel is generally accessible and offers rooms equipped for disabled guests that are spacious and wheelchair accessible. It features a wheelchair accessible entrance and braille signs. Accessible bathrooms and ADA compliant elevators are available, as well as accessible restaurant and meeting facilities.
Hotel with Gym
This hotel features a 538-sq-ft air-conditioned fitness room with natural light. It's located downtown, a few minutes' walk from the train station and historic center.
Hotel with EV Charging Stations
This hotel offers dedicated EV charging stalls and two electric charging points in the hotel's underground parking. Guests have found it very convenient to charge their electric cars, appreciating the ease of loading up their vehicles on-site. It is situated opposite Arras Train Station and walking distance from the historic centre.
4-Star Hotel
Located opposite the Arras Train Station, this hotel offers convenience and accessibility. It is within walking distance of the historic center and provides comfortable accommodations. The hotel is known for its excellent location and friendly staff.
Guest Reviews
The Mercure Arras Centre Gare boasts an exceptional location that consistently impresses its guests. Positioned centrally in Arras, it offers convenient proximity to the city's rich attractions and amenities. The hotel is a short stroll away from the historic Petite and Grand Squares, as well as the charming old town, allowing guests to immerse themselves in the local culture effortlessly. Additionally, the train station is just a few minutes' walk away, making the hotel an ideal base for travelers arriving by rail.
Guests appreciate the ease of access to sightseeing spots, including Place des Héros and the Wellington Tunnels. The central placement ensures that all the key sights, restaurants and shops are within easy walking distance, enhancing the overall convenience for visitors. Many reviews highlight the quiet yet central setting, which provides a peaceful retreat while still being near the vibrant city center.
For those traveling by car, the hotel offers direct access to an underground parking garage, adding a layer of convenience. The location also serves as a fantastic base for those planning excursions, including battlefield tours to the Somme or trips en route to Calais. Overall, the strategic placement and accessibility make Mercure Arras Centre Gare a highly recommended choice for a stay in Arras, whether for leisure or a stopover on a longer journey.
Mercure Arras Centre Gare offers a breakfast experience that garners significant praise from its guests. Described repeatedly as excellent, very good and even superb, the breakfast selection stands out for its variety and quality. Guests appreciate the extensive and well-stocked buffet, which includes both continental and English options, fresh orange juice, farmhouse yogurts and even a pancake machine. The breakfast offerings are generous with plenty to choose from, ensuring there's something for everyone. Many reviews highlight the fresh and delicious quality of the food, contributing to a hearty and enjoyable start to the day. Friendly and helpful staff also enhance the morning experience, although a few reviews note issues with organization and space. Overall, the breakfast at Mercure Arras Centre Gare is seen as a key highlight and significantly contributes to the overall pleasant stay at the hotel.
The restaurant at Mercure Arras Centre Gare receives significant praise from guests, highlighting it as one of the hotel's standout features. Diners frequently commend the "excellent dinner" options and the "very good restaurant" setting with many noting the delicious and superb quality of the food. The menu offerings at the restaurant "Le 58" are often described as excellent and well worth the price, especially with the attractive 3-course value-for-money options. The dining experience is enhanced by a cozy, inviting atmosphere, making it a pleasant venue for both evening meals and more formal dinners.
Although a few reviews mentioned occasional disappointments, the overall dining experience remains highly positive. Guests appreciate the surprisingly high standards for a hotel restaurant, indicating that the meals can blow your taste buds away. The restaurant also features an extensive wine selection, adding to the overall appeal. The availability of late service until 9 pm on Sundays also adds convenience for guests.
In summary, the restaurant at Mercure Arras Centre Gare is associated with high-quality dining, a comfortable environment and great value, making it a good choice for both hotel guests and visitors.
The rooms at Mercure Arras Centre Gare are generally praised for their spaciousness and cleanliness. Many guests find the rooms to be very comfortable with modern décor and well-maintained facilities. The beds are frequently highlighted as exceptionally comfortable and the rooms are noted for being quiet and soundproof, ensuring a restful night’s sleep. The presence of amenities such as air conditioning, tea and coffee facilities and sometimes even bathrobes and slippers add to the experience. Guests appreciate the modern design and beautiful furnishings and some even enjoy lovely views from their rooms. With family-friendly options and rooms suitable for longer stays, the overall consensus is that the accommodations meet high standards of comfort and practicality.
Exploring 'Mercure Arras Centre Gare', it becomes clear that the comfort of their beds is a standout feature frequently praised by guests. The majority of reviews emphasize the hotel's commitment to providing comfortable sleeping arrangements, from adjectives like "super comfy" and "excellent" to expressions of satisfaction such as "outstanding" and "delightful." It's evident that many travelers leave with favorable impressions of the bedding, often highlighting the quality and comfort that contribute to a restful stay.
Occasional comments suggest that while most found the beds comfortable, there were some who would have preferred a bit more plushness or breadth. However, these instances are in the minority. Most guests appreciated the "quality bedding," noting the combination of comfort and cleanliness consistently met high standards.
With terms like "good," "decent," and "spot on" also used to describe the sleeping experience, it's clear that Mercure Arras Centre Gare provides a reliable and satisfying rest environment for its guests. Whether staying for a short visit or an extended period, travelers can expect a comfortable bed to unwind in after their daily adventures.
Mercure Arras Centre Gare has garnered a strong reputation for its impeccable cleanliness. Guests consistently highlight the hotel's clean, comfortable and modern rooms, providing a welcoming atmosphere. The hotel facilities are praised for their spotless appearance and the rooms are frequently noted as being exceptionally tidy and well-maintained. Attention to cleanliness extends to every part of the hotel, including the bathrooms, which are described as pristine and modern. The commitment to maintaining a clean environment is apparent with frequent comments emphasizing the hotel's immaculate conditions overall. Friendly staff, modern décor and spacious rooms further enhance the guest experience, ensuring a pleasant and value-for-money stay. While a couple of reviews mentioned minor lapses in floor cleanliness, these seemed to be promptly addressed. In summary, Mercure Arras Centre Gare stands out for its outstanding cleanliness, making it a dependable choice for travelers seeking a hygienic and comfortable stay.
Visitors to 'Mercure Arras Centre Gare' consistently commend the hotel’s staff for their warmth, friendliness and exceptional service. The reception team is particularly highlighted for being welcoming, attentive and informative, making guests feel right at home from the moment they arrive. Across various departments including the bar and restaurant, the staff are noted for their efficiency, professionalism and willingness to assist. Many reviewers also mention the courteous and engaging interaction with the team, appreciating their dedication and the pleasant atmosphere they help foster. The staff’s ability to accommodate English-speaking guests and their proactive efforts to assist in any way possible further enhance the overall guest experience. Overall, the superb and obliging nature of the hotel's staff stands out as a significant attribute, greatly contributing to the positive reviews and high satisfaction levels among guests.
The Wi-Fi at Mercure Arras Centre Gare receives generally positive feedback from guests with many noting good connectivity throughout the entire hotel and free access. The network is often described as efficient, well-maintained and capable of providing a fast connection. However, some guests have experienced slower speeds and a desire for more stable service. There is also room for improvement in the information provided by staff regarding the Wi-Fi. Overall, the Wi-Fi service at the hotel is satisfactory with several guests expressing contentment with their online experience.
Mercure Arras Centre Gare offers a convenient and secure parking experience for its guests. The underground parking garage, located directly beneath or adjacent to the hotel, provides easy and direct access to the facility, making it highly accessible for visitors. The availability of secure parking is consistently appreciated with many reviewers highlighting the peace of mind it affords. The parking garage is spacious, accommodating even larger vehicles and includes electric charging points.
While parking is generally not free, there are instances of complimentary parking on Saturdays and discounted rates for hotel guests. Additionally, the parking setup is well-organized and considered excellent by many, despite occasional remarks about the entrance being on a separate lane or confusion about the parking information.
The proximity to the city center and key attractions, such as the Christmas market, further enhances the convenience of parking at Mercure Arras Centre Gare. Overall, the secure, ample and easily accessible parking facilities significantly contribute to the positive guest experience at this hotel.
The Mercure Arras Centre Gare offers various facilities for electric vehicles, including dedicated EV charging stalls and two electric charging points in the hotel's underground parking. Guests have found it very convenient to charge their electric cars, appreciating the free EV charging and the overall ease of loading up their vehicles on-site. However, there have been occasional issues, such as nonfunctioning chargers, electricity problems and erroneous billing. Despite these challenges, the possibility to charge electric cars has generally been well-received.
Mercure Arras Centre Gare has garnered high praise for its family-friendly atmosphere and exceptional array of activities designed to delight children of all ages. The hotel features engaging amenities like foosball, table tennis, video games and a chess area in the lobby, which have been big hits with younger guests. The spacious family rooms, some equipped with two single beds within the sofa bed, cater well to families and offer comfort and tranquility. Cleanliness and a peaceful, calm environment add to the overall pleasant stay.
Families particularly appreciate the hotel's numerous great facilities for kids, including free games and a welcoming ambiance, making it a perfect choice for a family stop. Small attentions for children and baby cots are provided, ensuring a seamless experience for the whole family. The friendly and cozy atmosphere extends beyond the hotel, reflecting the mood of the surrounding city. Moreover, the hotel’s dog-friendly policy means the whole family, including the furry members, can enjoy the stay.
In essence, Mercure Arras Centre Gare stands out as an outstanding destination for families seeking comfort, entertainment and a welcoming environment.
The Mercure Arras Centre Gare is recognized as a reliable quality choice, providing great value for guests seeking a four-star experience. It boasts excellent amenities and services that are on par with its category, making it an excellent hotel for its class. Visitors commend the efficient location, convenient parking and friendly environment. The modern and comfortable atmosphere, coupled with high-standard facilities, ensures all the comforts expected from a four-star hotel. Overall, this hotel offers excellent value and fully deserves its four-star rating, making it a standout option for travelers seeking luxury at reasonable prices.
Mercure Arras Centre Gare stands out as a reliable choice for business travelers, offering a professional environment with efficient business services and amenities. The hotel is situated a little further from the old town than some might expect, but it is still conveniently only a 5-7 minute walk away. This corporate-style hotel provides spacious rooms equipped with good facilities, making it an ideal spot for business trips and remote work.
The conference facilities are used frequently and effectively, though some have noted that the chairs could be more comfortable. Despite this, the hotel’s small meeting rooms offer necessary business services, creating a functional and practical setting for professional activities. Overall, Mercure Arras Centre Gare is perfect for a professional stopover, providing a haven of comfort and tranquility in a business-centric neighborhood.
Mercure Arras Centre Gare stands out for its accessibility and convenience, making it a notable option for travelers with disabilities. The hotel features modern, spacious facilities that are strategically located close to the city center and train station. One of its significant advantages is the direct access from a spacious underground car park, eliminating potential mobility challenges for guests arriving by car.
The entrance to the hotel is wheelchair accessible, ensuring ease of movement right from arrival. Inside, facilities include braille signs, which cater to visually impaired guests, enhancing the inclusive design of the hotel. Accessible rooms and bathrooms are also available, demonstrating a commitment to accommodating all guests.
Elevators provide easy movement between floors and there’s seamless access from the parking garage directly to the hotel, making navigation straightforward. The main squares and surrounding areas of Arras are similarly accessible, allowing guests to explore the locale without difficulty.
Overall, Mercure Arras Centre Gare combines ease of access with a convenient, central location, making it an excellent choice for travelers with disabilities.
Mercure Arras Centre Gare offers a quality luxurious experience with its expensive-looking and beautiful decoration. The modern decor and upscale interior enhance the atmosphere, providing a haven of comfort and tranquility. The rooms are spacious and well-fitted, resembling suites with large bath fittings and essential oil capsules for aromatherapy. This modern and luxurious hotel is well-suited for both family stays and business trips, boasting a standard that is ideal for a stopover. The hotel combines an exquisite setting and luxurious amenities, making it a preferred choice for travelers seeking a refined and comfortable stay.
Mercure Arras Centre Gare stands out as a notably dog-friendly hotel, warmly welcoming canine guests and their owners. The hotel features a range of dog-friendly and pet-friendly rooms, ensuring that pets are comfortable and accommodated. Guests appreciate the special attention given to their pets, emphasizing the hotel's very friendly attitude towards dogs. In addition, dogs are allowed in select areas, including the restaurant, making the dining experience inclusive for those travelling with pets. Overall, the hotel's pet policies and amenities make it a convenient and welcoming choice for guests with dogs.
Location Show Map
Location
Guests appreciate the ease of access to sightseeing spots, including Place des Héros and the Wellington Tunnels. The central placement ensures that all the key sights, restaurants and shops are within easy walking distance, enhancing the overall convenience for visitors. Many reviews highlight the quiet yet central setting, which provides a peaceful retreat while still being near the vibrant city center.
For those traveling by car, the hotel offers direct access to an underground parking garage, adding a layer of convenience. The location also serves as a fantastic base for those planning excursions, including battlefield tours to the Somme or trips en route to Calais. Overall, the strategic placement and accessibility make Mercure Arras Centre Gare a highly recommended choice for a stay in Arras, whether for leisure or a stopover on a longer journey.
Breakfast
Dinner
Although a few reviews mentioned occasional disappointments, the overall dining experience remains highly positive. Guests appreciate the surprisingly high standards for a hotel restaurant, indicating that the meals can blow your taste buds away. The restaurant also features an extensive wine selection, adding to the overall appeal. The availability of late service until 9 pm on Sundays also adds convenience for guests.
In summary, the restaurant at Mercure Arras Centre Gare is associated with high-quality dining, a comfortable environment and great value, making it a good choice for both hotel guests and visitors.
Rooms
Beds
Occasional comments suggest that while most found the beds comfortable, there were some who would have preferred a bit more plushness or breadth. However, these instances are in the minority. Most guests appreciated the "quality bedding," noting the combination of comfort and cleanliness consistently met high standards.
With terms like "good," "decent," and "spot on" also used to describe the sleeping experience, it's clear that Mercure Arras Centre Gare provides a reliable and satisfying rest environment for its guests. Whether staying for a short visit or an extended period, travelers can expect a comfortable bed to unwind in after their daily adventures.
Cleanliness
Staff
Wi-Fi
Parking
While parking is generally not free, there are instances of complimentary parking on Saturdays and discounted rates for hotel guests. Additionally, the parking setup is well-organized and considered excellent by many, despite occasional remarks about the entrance being on a separate lane or confusion about the parking information.
The proximity to the city center and key attractions, such as the Christmas market, further enhances the convenience of parking at Mercure Arras Centre Gare. Overall, the secure, ample and easily accessible parking facilities significantly contribute to the positive guest experience at this hotel.
EV charging stations
Family
Families particularly appreciate the hotel's numerous great facilities for kids, including free games and a welcoming ambiance, making it a perfect choice for a family stop. Small attentions for children and baby cots are provided, ensuring a seamless experience for the whole family. The friendly and cozy atmosphere extends beyond the hotel, reflecting the mood of the surrounding city. Moreover, the hotel’s dog-friendly policy means the whole family, including the furry members, can enjoy the stay.
In essence, Mercure Arras Centre Gare stands out as an outstanding destination for families seeking comfort, entertainment and a welcoming environment.
4 Star
Business
The conference facilities are used frequently and effectively, though some have noted that the chairs could be more comfortable. Despite this, the hotel’s small meeting rooms offer necessary business services, creating a functional and practical setting for professional activities. Overall, Mercure Arras Centre Gare is perfect for a professional stopover, providing a haven of comfort and tranquility in a business-centric neighborhood.
Accessible
The entrance to the hotel is wheelchair accessible, ensuring ease of movement right from arrival. Inside, facilities include braille signs, which cater to visually impaired guests, enhancing the inclusive design of the hotel. Accessible rooms and bathrooms are also available, demonstrating a commitment to accommodating all guests.
Elevators provide easy movement between floors and there’s seamless access from the parking garage directly to the hotel, making navigation straightforward. The main squares and surrounding areas of Arras are similarly accessible, allowing guests to explore the locale without difficulty.
Overall, Mercure Arras Centre Gare combines ease of access with a convenient, central location, making it an excellent choice for travelers with disabilities.
Luxury
Dog Friendly
No, Mercure Arras Centre Gare doesn't have any pool.
No, a spa isn't available at Mercure Arras Centre Gare.
Yes, Mercure Arras Centre Gare welcomes dogs.
Yes, parking facilities are available at Mercure Arras Centre Gare.
Yes, Mercure Arras Centre Gare has a gym.
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