Hotel Residence Alaïa
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Summary of reviews'Hotel Residence Alaïa' is celebrated for its prime location in the scenic Basque village of Ascain, providing a tranquil yet conveniently positioned base for exploring nearby attractions such as Saint Jean de Luz and La Rhune. Guests appreciate the serene, nature-rich environment and the proximity to the village's shops, restaurants and hiking trails, enhancing both relaxation and adventure.
The breakfast experience at the hotel is well-regarded, featuring an extensive array of sweet and savory options made with local products. Guests laud the hearty and varied continental breakfast buffet, often describing it as bountiful and delicious. The pleasant and spacious breakfast room, coupled with the option to dine under the trees, adds to the positive dining experience.
Dining options at the hotel extend beyond breakfast with well-equipped kitchenettes in the rooms allowing for self-catering. The hotel's location also grants easy access to nearby restaurants, including highly recommended local spots such as Mariposa. Despite the limited dining options post 2:00 p.m., the host's excellent recommendations ensure guests can always find delightful culinary experiences.
The rooms at Hotel Residence Alaïa are frequently praised for their spaciousness, cleanliness and comfort. Modern and tastefully decorated, they feature amenities like kitchenettes and comfortable bedding. Some accommodations even boast balconies or terraces, adding to the relaxing ambiance. While a few guests noted minor issues such as limited power outlets or small room sizes, the general consensus is that the rooms offer excellent value for money.
Cleanliness is a standout feature at the hotel with numerous guests commending the impeccable hygiene maintained throughout the property. The friendly and efficient staff contribute to the welcoming atmosphere, enhancing the overall guest experience with their professionalism and attentiveness.
The staff at Hotel Residence Alaïa receive high praise for their warmth and helpfulness. Guests consistently mention the friendly, courteous and efficient service, from the reception to the assistance provided during breakfast. The owner’s hands-on approach and the staff’s knack for offering valuable local advice further elevate the guest experience.
While the hotel offers free Wi-Fi, some guests have experienced connectivity issues, particularly in certain areas and rooms. This feedback suggests that improvements in Wi-Fi coverage could enhance the overall guest experience.
Families find Hotel Residence Alaïa particularly accommodating with family-friendly rooms and a welcoming environment making it an ideal spot for getaways. The staff's helpfulness and the clean, well-maintained accommodations contribute to a hassle-free stay for guests with children.
Comfortable beds are another highlight with many guests commending the quality of the mattresses and bedding. Despite a few mentions of beds being too firm or showing signs of wear, the majority of reviews indicate a restful and enjoyable sleep experience.
As a three-star hotel, Hotel Residence Alaïa mostly meets guest expectations, providing good value for money through its clean, aesthetically-pleasing accommodations and satisfactory services. Although some guests suggest areas for improvement, the overall sentiment is positive.
Accessibility features are generally well-received with compliant rooms and easy access contributing to a convenient stay for disabled guests. However, there are occasional mentions of areas needing improvement, such as the absence of handrails in bathrooms.
Additionally, the hotel is dog-friendly, accommodating pets with a nominal fee and ensuring that both pets and their owners have a comfortable stay.
In summary, 'Hotel Residence Alaïa' promises a delightful and memorable stay characterized by a picturesque location, commendable cleanliness, comfortable accommodations and exceptional staff service. The hotel's blend of relaxation and accessibility makes it a favored choice for a wide range of travelers.
Categories
The breakfast experience at the hotel is well-regarded, featuring an extensive array of sweet and savory options made with local products. Guests laud the hearty and varied continental breakfast buffet, often describing it as bountiful and delicious. The pleasant and spacious breakfast room, coupled with the option to dine under the trees, adds to the positive dining experience.
Dining options at the hotel extend beyond breakfast with well-equipped kitchenettes in the rooms allowing for self-catering. The hotel's location also grants easy access to nearby restaurants, including highly recommended local spots such as Mariposa. Despite the limited dining options post 2:00 p.m., the host's excellent recommendations ensure guests can always find delightful culinary experiences.
The rooms at Hotel Residence Alaïa are frequently praised for their spaciousness, cleanliness and comfort. Modern and tastefully decorated, they feature amenities like kitchenettes and comfortable bedding. Some accommodations even boast balconies or terraces, adding to the relaxing ambiance. While a few guests noted minor issues such as limited power outlets or small room sizes, the general consensus is that the rooms offer excellent value for money.
Cleanliness is a standout feature at the hotel with numerous guests commending the impeccable hygiene maintained throughout the property. The friendly and efficient staff contribute to the welcoming atmosphere, enhancing the overall guest experience with their professionalism and attentiveness.
The staff at Hotel Residence Alaïa receive high praise for their warmth and helpfulness. Guests consistently mention the friendly, courteous and efficient service, from the reception to the assistance provided during breakfast. The owner’s hands-on approach and the staff’s knack for offering valuable local advice further elevate the guest experience.
While the hotel offers free Wi-Fi, some guests have experienced connectivity issues, particularly in certain areas and rooms. This feedback suggests that improvements in Wi-Fi coverage could enhance the overall guest experience.
Families find Hotel Residence Alaïa particularly accommodating with family-friendly rooms and a welcoming environment making it an ideal spot for getaways. The staff's helpfulness and the clean, well-maintained accommodations contribute to a hassle-free stay for guests with children.
Comfortable beds are another highlight with many guests commending the quality of the mattresses and bedding. Despite a few mentions of beds being too firm or showing signs of wear, the majority of reviews indicate a restful and enjoyable sleep experience.
As a three-star hotel, Hotel Residence Alaïa mostly meets guest expectations, providing good value for money through its clean, aesthetically-pleasing accommodations and satisfactory services. Although some guests suggest areas for improvement, the overall sentiment is positive.
Accessibility features are generally well-received with compliant rooms and easy access contributing to a convenient stay for disabled guests. However, there are occasional mentions of areas needing improvement, such as the absence of handrails in bathrooms.
Additionally, the hotel is dog-friendly, accommodating pets with a nominal fee and ensuring that both pets and their owners have a comfortable stay.
In summary, 'Hotel Residence Alaïa' promises a delightful and memorable stay characterized by a picturesque location, commendable cleanliness, comfortable accommodations and exceptional staff service. The hotel's blend of relaxation and accessibility makes it a favored choice for a wide range of travelers.
Hotel near Golf Courses
Located in Ascain, which is known for its golf courses, making this hotel a potentially convenient choice.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Guest Reviews
'Hotel Residence Alaïa' enjoys rave reviews for its excellent location in the picturesque Basque village of Ascain. Guests appreciate the serene environment, surrounded by nature and situated within tranquil, quiet areas. The hotel’s setting offers a relaxing ambiance, close to the heart of the village and its charming shops and restaurants, making everything conveniently accessible on foot.
The village of Ascain itself is highly praised for its beauty and movement with easy access to hiking trails and a strategic position near prominent destinations like Saint Jean de Luz and La Rhune. This prime location allows visitors to effortlessly explore the broader Basque region, including both mountainous areas and coastal attractions, making it ideal for those looking to engage in various excursions.
The hotel’s environment is complemented by its lovely decoration and comfortable accommodations with many guests highlighting the charm of the building and its well-kept rooms. Secure free parking near the establishment further adds to the convenience, ensuring a seamless stay for those traveling by car.
Overall, 'Hotel Residence Alaïa' combines an enviable location with a serene setting, making it perfect for both relaxation and exploration activities in the Basque Country. The welcoming and friendly staff only enhance the appeal, ensuring guests have a memorable stay in this idyllic part of France.
The breakfast experience at Hotel Residence Alaïa has garnered largely positive feedback. Guests frequently highlight the continental breakfast formula, praising it for its perfect execution and great value. The breakfasts are commonly described as bountiful, hearty and full with many appreciating the variety offered, including both sweet and savory options. Local products feature prominently in the spread, adding a touch of regional authenticity that many find delightful.
The breakfast buffet is noted for being well-organized and clean with guests enjoying the opportunity to dine both indoors and outdoors, particularly under the trees. The breakfast room itself is described as spacious, bright and pleasant. The inclusion of breakfast in the room price is also well-received by many patrons.
While the majority of reviews are glowing, mentioning excellent quality and variety, a few guests noted that the selection could be more varied and the service more consistent. Despite these occasional critiques, the overarching sentiment is one of satisfaction with most guests starting their day on a high note thanks to the rich, varied and delicious breakfast offerings at Hotel Residence Alaïa.
Hotel Residence Alaïa offers guests a range of dining options that include both self-catering facilities and nearby restaurants worth discovering. For those who enjoy cooking their own meals or need a quick snack, rooms come equipped with a well-stocked kitchenette, a refrigerator and other essential appliances, making it easy to prepare simple dishes. Guests appreciate the kitchenette's convenience, especially during periods when local dining spots are closed.
The accommodation also caters well to those who prefer dining out. Several excellent restaurants are just a short 300-meter walk away. The local restaurants, including the highly praised fish restaurant Mariposa, have received glowing recommendations from both the hosts and previous guests. These dining spots provide delicious meals and create a pleasant culinary experience.
It's worth noting that the village has limited dining options after 2:00 p.m., so planning ahead is important. However, this minor inconvenience is mitigated by the host's excellent restaurant recommendations, which have consistently met guest expectations. The combination of well-equipped rooms and nearby dining options makes Hotel Residence Alaïa a convenient choice for travelers looking for flexibility and variety in their meals.
Hotel Residence Alaïa receives commendations for its rooms, which are widely praised for being spacious, clean and comfortable. Guests appreciate the modern and stylish décor with many noting the cozy and welcoming atmosphere. The rooms are well-equipped, offering amenities like kitchenettes, comfortable bedding and good-sized, functional bathrooms. Many reviews highlight the large, quiet and bright spaces with some rooms featuring balconies or terraces that enhance the stay experience.
The superior rooms are particularly noted for their spaciousness and tranquility. Apartments suit families well, being described as roomy with good layouts and practical features. The cleanliness and well-maintained condition of the accommodations receive frequent mention, contributing to a pleasant and relaxing environment.
Despite some mentions of limited power outlets or small room sizes, many guests find the rooms align with their expectations and descriptions from the website. The overall consensus is that the rooms provide good value for money with the quality and comfort ensuring a satisfactory and enjoyable stay.
Hotel Residence Alaïa has received numerous positive comments regarding the comfort and quality of its beds. The majority of guests have found the beds and bedding to be very comfortable with many highlighting the good quality of the mattresses. Comments such as "comfortable bed," "comfy bed," and "great beds" are common, along with frequent mentions of "comfortable bedding" and "luxurious bed."
Several guests appreciated the modern, clean rooms and the quiet, restful ambiance of the hotel. The firm, yet comfortable mattresses were particularly noted, ensuring a good night's sleep for many. Others mentioned the high standard of the room quality overall with clean, simple and tastefully kept spaces adding to their satisfaction.
Although most reviews were positive, there were a few criticisms. Some guests found the beds to be too small or the mattresses too hard. A few mentioned that the mattresses showed signs of wear and tear or had specific issues like hollows in the middle. Despite these occasional drawbacks, the overall consensus remains that the bedding is of very good quality and contributes significantly to a comfortable stay at Hotel Residence Alaïa.
Hotel Residence Alaïa has garnered significant praise for its exceptional cleanliness, as highlighted by numerous guest reviews. Visitors consistently note the impeccable cleanliness throughout the property, from the well-maintained rooms to the spotless apartments and studios. Guests commend the hygiene standards and the regular upkeep of the hotel, which ensures a fresh and comfortable environment.
The rooms are described as very clean, cozy and comfortable, offering a delightful stay with their bright and modern decor. The overall aesthetic of the hotel is neat and tastefully decorated, adding charm to the accommodations. The apartments are particularly noted for being well-equipped and spacious, further enhancing the guest experience.
In addition to cleanliness, the hotel is appreciated for its friendly and efficient staff, making guests feel welcomed and well taken care of. The availability of free parking, good service and a quiet, attractive location near the heart of the village add to the convenience and appeal of Hotel Residence Alaïa. Despite a few minor complaints about overlooked areas and the lack of WiFi in some parts, the overall feedback emphasizes a high standard of cleanliness and a satisfying stay, making it a recommended choice for travelers.
At Hotel Residence Alaïa, the standout feature consistently highlighted by guests is the exceptional quality of its staff. The welcoming atmosphere starts right at the reception, where guests are greeted by friendly, smiling faces. The receptionists receive high praise for their attentiveness and professional yet warm demeanor, often noted for going above and beyond to accommodate guests’ needs—even outside of regular hours.
Efficiency and helpfulness are hallmark qualities of the staff. Numerous reviews commend their kind and swift service with particular attention given to their assistance in organizing visits and hikes, as well as providing excellent recommendations for dining and shopping. The hotel’s owner also garners positive remarks for friendliness and a hands-on approach with the guests.
Guests are charmed by the genuine and courteous hospitality that permeates the hotel. The staff is described as polite, respectful and always ready to help, ensuring that every need is promptly addressed. The reception area itself is often highlighted for its pleasant ambiance, making arrivals and departures a seamless experience.
Daily interactions, especially during breakfast, are made pleasant by attentive and friendly staff who enhance the overall stay with their warmth and charm. The consistent use of words like very friendly, extremely pleasant, splendid and kind in guests’ descriptions underscores a reliably high standard of hospitality.
In summary, Hotel Residence Alaïa promises not just a comfortable stay, but a memorable one, thanks in large part to its remarkable staff who embody great hospitality and make guests feel genuinely welcome.
Hotel Residence Alaïa offers free Wi-Fi, which is an appealing perk for many travelers. Guests have reported positive experiences with strong Wi-Fi coverage in certain areas of the hotel. However, several reviews indicate mixed experiences regarding the reliability and reach of the Wi-Fi, particularly in the rooms. Some visitors mentioned frequent connectivity issues, including problems with accessing the network or needing to reconnect often. There are also indications that Wi-Fi does not reach all accommodations within the hotel, notably the Maitena area. While the Wi-Fi service has its strong points, it seems to require some improvements for consistent performance throughout the entire hotel.
Hotel Residence Alaïa offers a remarkable stay for families, earning accolades for its family-oriented atmosphere and welcoming staff. Visitors describe the hotel as a charming and quiet retreat, ideal for a family weekend getaway. Guests appreciate the tidy, well-kept accommodations and the friendly, helpful service provided by the staff and host.
The family-friendly setup includes comfortable studios and family rooms equipped with all essentials, ensuring a pleasant and hassle-free stay for guests with children. Though there was a mention of the convertible sofa being a bit crowded, the hotel generally meets the diverse needs of families, providing suitable and comfortable rooms for those with young children.
Additionally, the hotel is noted for its great location and clean rooms, making it a solid choice for families seeking a peaceful environment. Guests have reported having a really good time and a comfortable stay with many recommending the hotel to family and friends. The customer service stands out as particularly commendable with staff offering valuable advice for family travels.
Overall, Hotel Residence Alaïa is highly recommended for families seeking a cozy, accommodating and tranquil place to stay. It serves as a great base for exploring the region while ensuring a delightful family experience.
Hotel Residence Alaïa has garnered mixed feedback from guests about its three-star rating and facilities. Many reviews highlighted that the hotel lives up to its three-star status, offering good value for money with rejuvenating accommodations and satisfactory services. Guests often appreciated the authentic atmosphere and framework that met the expectations of a standard three-star hotel, noting excellent value in this category.
However, some guests felt the hotel did not meet the anticipated standards for a three-star property, pointing out areas where it fell short. Despite these critiques, the consensus leaned towards the positive with multiple mentions of the hotel providing good value for money. Cleanliness and tasteful decor were consistently noted, although the breakfast received average ratings. Overall, Hotel Residence Alaïa offers a satisfactory three-star experience with a few room for improvements.
Hotel Residence Alaïa offers a convenient and central location, ideal for vacation stops. Accessibility features are generally favorable with easy access and wheelchair accessibility being highlighted. The hotel provides compliant rooms for disabled guests, including ground floor accommodations that are specially adapted. Guests appreciate that parking is available either at the door or a few meters away. However, there are a few concerns noted, such as the absence of a handrail in the toilet and some tight spaces with creaky floorboards. Additionally, in certain adapted rooms, the shower and sink are situated next to the bed, which may affect the experience for some guests.
Hotel Residence Alaïa stands out as a welcoming destination for guests traveling with pets, especially dogs. Reviews highlight the pet-friendly accommodation as impeccably clean and well-kept, ensuring that both two-legged and four-legged guests feel comfortable. The hotel permits dogs with a small supplement fee, which some noted as manageable for the added convenience of bringing their furry friends along.
Guests praised the friendly reception of their pets with some describing the location as idyllic for dog-owners. However, it's worth noting that dogs are not allowed during breakfast or on the beachfront, which may require some prior planning by pet owners. Despite this minor limitation, the overall experience of staying at the hotel with pets was overwhelmingly positive, supported by the kind acceptance of even the smallest pets.
Families traveling with pets found the hotel particularly conducive to their needs, appreciating the hotel's readiness to accommodate dogs. While a minibar and a safe specifically for pets were mentioned as missing amenities, these did not overshadow the pet-friendly atmosphere celebrated by many visitors. The supplemental charge for pets is a small price for the peace of mind and enjoyment offered to pet owners at Hotel Residence Alaïa.
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Location
The village of Ascain itself is highly praised for its beauty and movement with easy access to hiking trails and a strategic position near prominent destinations like Saint Jean de Luz and La Rhune. This prime location allows visitors to effortlessly explore the broader Basque region, including both mountainous areas and coastal attractions, making it ideal for those looking to engage in various excursions.
The hotel’s environment is complemented by its lovely decoration and comfortable accommodations with many guests highlighting the charm of the building and its well-kept rooms. Secure free parking near the establishment further adds to the convenience, ensuring a seamless stay for those traveling by car.
Overall, 'Hotel Residence Alaïa' combines an enviable location with a serene setting, making it perfect for both relaxation and exploration activities in the Basque Country. The welcoming and friendly staff only enhance the appeal, ensuring guests have a memorable stay in this idyllic part of France.
Breakfast
The breakfast buffet is noted for being well-organized and clean with guests enjoying the opportunity to dine both indoors and outdoors, particularly under the trees. The breakfast room itself is described as spacious, bright and pleasant. The inclusion of breakfast in the room price is also well-received by many patrons.
While the majority of reviews are glowing, mentioning excellent quality and variety, a few guests noted that the selection could be more varied and the service more consistent. Despite these occasional critiques, the overarching sentiment is one of satisfaction with most guests starting their day on a high note thanks to the rich, varied and delicious breakfast offerings at Hotel Residence Alaïa.
Dinner
The accommodation also caters well to those who prefer dining out. Several excellent restaurants are just a short 300-meter walk away. The local restaurants, including the highly praised fish restaurant Mariposa, have received glowing recommendations from both the hosts and previous guests. These dining spots provide delicious meals and create a pleasant culinary experience.
It's worth noting that the village has limited dining options after 2:00 p.m., so planning ahead is important. However, this minor inconvenience is mitigated by the host's excellent restaurant recommendations, which have consistently met guest expectations. The combination of well-equipped rooms and nearby dining options makes Hotel Residence Alaïa a convenient choice for travelers looking for flexibility and variety in their meals.
Rooms
The superior rooms are particularly noted for their spaciousness and tranquility. Apartments suit families well, being described as roomy with good layouts and practical features. The cleanliness and well-maintained condition of the accommodations receive frequent mention, contributing to a pleasant and relaxing environment.
Despite some mentions of limited power outlets or small room sizes, many guests find the rooms align with their expectations and descriptions from the website. The overall consensus is that the rooms provide good value for money with the quality and comfort ensuring a satisfactory and enjoyable stay.
Beds
Several guests appreciated the modern, clean rooms and the quiet, restful ambiance of the hotel. The firm, yet comfortable mattresses were particularly noted, ensuring a good night's sleep for many. Others mentioned the high standard of the room quality overall with clean, simple and tastefully kept spaces adding to their satisfaction.
Although most reviews were positive, there were a few criticisms. Some guests found the beds to be too small or the mattresses too hard. A few mentioned that the mattresses showed signs of wear and tear or had specific issues like hollows in the middle. Despite these occasional drawbacks, the overall consensus remains that the bedding is of very good quality and contributes significantly to a comfortable stay at Hotel Residence Alaïa.
Cleanliness
The rooms are described as very clean, cozy and comfortable, offering a delightful stay with their bright and modern decor. The overall aesthetic of the hotel is neat and tastefully decorated, adding charm to the accommodations. The apartments are particularly noted for being well-equipped and spacious, further enhancing the guest experience.
In addition to cleanliness, the hotel is appreciated for its friendly and efficient staff, making guests feel welcomed and well taken care of. The availability of free parking, good service and a quiet, attractive location near the heart of the village add to the convenience and appeal of Hotel Residence Alaïa. Despite a few minor complaints about overlooked areas and the lack of WiFi in some parts, the overall feedback emphasizes a high standard of cleanliness and a satisfying stay, making it a recommended choice for travelers.
Staff
Efficiency and helpfulness are hallmark qualities of the staff. Numerous reviews commend their kind and swift service with particular attention given to their assistance in organizing visits and hikes, as well as providing excellent recommendations for dining and shopping. The hotel’s owner also garners positive remarks for friendliness and a hands-on approach with the guests.
Guests are charmed by the genuine and courteous hospitality that permeates the hotel. The staff is described as polite, respectful and always ready to help, ensuring that every need is promptly addressed. The reception area itself is often highlighted for its pleasant ambiance, making arrivals and departures a seamless experience.
Daily interactions, especially during breakfast, are made pleasant by attentive and friendly staff who enhance the overall stay with their warmth and charm. The consistent use of words like very friendly, extremely pleasant, splendid and kind in guests’ descriptions underscores a reliably high standard of hospitality.
In summary, Hotel Residence Alaïa promises not just a comfortable stay, but a memorable one, thanks in large part to its remarkable staff who embody great hospitality and make guests feel genuinely welcome.
Wi-Fi
Family
The family-friendly setup includes comfortable studios and family rooms equipped with all essentials, ensuring a pleasant and hassle-free stay for guests with children. Though there was a mention of the convertible sofa being a bit crowded, the hotel generally meets the diverse needs of families, providing suitable and comfortable rooms for those with young children.
Additionally, the hotel is noted for its great location and clean rooms, making it a solid choice for families seeking a peaceful environment. Guests have reported having a really good time and a comfortable stay with many recommending the hotel to family and friends. The customer service stands out as particularly commendable with staff offering valuable advice for family travels.
Overall, Hotel Residence Alaïa is highly recommended for families seeking a cozy, accommodating and tranquil place to stay. It serves as a great base for exploring the region while ensuring a delightful family experience.
3 Star
However, some guests felt the hotel did not meet the anticipated standards for a three-star property, pointing out areas where it fell short. Despite these critiques, the consensus leaned towards the positive with multiple mentions of the hotel providing good value for money. Cleanliness and tasteful decor were consistently noted, although the breakfast received average ratings. Overall, Hotel Residence Alaïa offers a satisfactory three-star experience with a few room for improvements.
Accessible
Dog Friendly
Guests praised the friendly reception of their pets with some describing the location as idyllic for dog-owners. However, it's worth noting that dogs are not allowed during breakfast or on the beachfront, which may require some prior planning by pet owners. Despite this minor limitation, the overall experience of staying at the hotel with pets was overwhelmingly positive, supported by the kind acceptance of even the smallest pets.
Families traveling with pets found the hotel particularly conducive to their needs, appreciating the hotel's readiness to accommodate dogs. While a minibar and a safe specifically for pets were mentioned as missing amenities, these did not overshadow the pet-friendly atmosphere celebrated by many visitors. The supplemental charge for pets is a small price for the peace of mind and enjoyment offered to pet owners at Hotel Residence Alaïa.
No, Hotel Residence Alaïa doesn't have any pool.
No, a spa isn't available at Hotel Residence Alaïa.
Yes, Hotel Residence Alaïa welcomes dogs.
No, parking facilities aren't available at Hotel Residence Alaïa.
No, Hotel Residence Alaïa doesn't have a gym.
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