Hôtel du Pont
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Summary of reviewsHôtel du Pont in Ascain receives many positive reviews for its prime location, friendly staff and comfortable accommodations. Situated in a charming village with convenient access to local attractions and nearby towns, the hotel is ideal for exploring the Basque Country. Guests appreciate the hotel's easy walking distance to the village center, numerous restaurants, shops and the Rhune train for sightseeing. Despite being near a busy road, effective soundproofing ensures a serene stay. The hotel's free and ample parking also adds to its convenience.
Breakfast at Hôtel du Pont is well-received for its generous portions, variety and quality ingredients, including regional products like sheep cheese. Dining on the terrace is a pleasant experience and the breakfast buffet is often described as very good or excellent. Dinner options, however, are less favorable due to the absence of an in-house restaurant. Nevertheless, the hotel provides a list of recommended local dining spots, which guests find satisfactory.
Rooms at Hôtel du Pont are highlighted for their cleanliness, modernity and comfort. Guests appreciate the spacious family rooms and impressive views, particularly of the Rhune and garden areas. The beds are often described as very comfortable, contributing to a restful sleep. While there are occasional minor issues such as humidity and soundproofing, the overall sentiment remains positive with many guests enjoying the well-maintained and functional spaces.
The hotel staff consistently receive high praise for their friendliness, welcoming nature and professionalism. Guests often mention the staff’s attentiveness and dedication to ensuring a pleasant stay, adding value to the overall experience.
For families, the hotel offers spacious accommodations with practical amenities that cater to larger groups. The setting is described as quiet and suitable for families. The hotel is also dog-friendly, welcoming pets warmly and providing amenities that ensure a comfortable stay for both pets and their owners.
Overall, Hôtel du Pont provides a well-rounded and enjoyable stay, particularly for those looking to explore the Basque region with the added bonus of a welcoming atmosphere and attentive service.
Categories
Breakfast at Hôtel du Pont is well-received for its generous portions, variety and quality ingredients, including regional products like sheep cheese. Dining on the terrace is a pleasant experience and the breakfast buffet is often described as very good or excellent. Dinner options, however, are less favorable due to the absence of an in-house restaurant. Nevertheless, the hotel provides a list of recommended local dining spots, which guests find satisfactory.
Rooms at Hôtel du Pont are highlighted for their cleanliness, modernity and comfort. Guests appreciate the spacious family rooms and impressive views, particularly of the Rhune and garden areas. The beds are often described as very comfortable, contributing to a restful sleep. While there are occasional minor issues such as humidity and soundproofing, the overall sentiment remains positive with many guests enjoying the well-maintained and functional spaces.
The hotel staff consistently receive high praise for their friendliness, welcoming nature and professionalism. Guests often mention the staff’s attentiveness and dedication to ensuring a pleasant stay, adding value to the overall experience.
For families, the hotel offers spacious accommodations with practical amenities that cater to larger groups. The setting is described as quiet and suitable for families. The hotel is also dog-friendly, welcoming pets warmly and providing amenities that ensure a comfortable stay for both pets and their owners.
Overall, Hôtel du Pont provides a well-rounded and enjoyable stay, particularly for those looking to explore the Basque region with the added bonus of a welcoming atmosphere and attentive service.
Hotel with Parking
This hotel offers a large free parking area that can accommodate coaches, providing ample and convenient parking for guests. Private parking and free self-parking are also available.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
Situated in the charming village of Ascain, Hôtel du Pont enjoys a prime location that appeals to visitors keen on exploring both the Basque Country and nearby coastal attractions. The hotel is conveniently close to the village center, making it easy to stroll to restaurants, shops and other local amenities. Guests particularly appreciate the easy access to Ascain, noting the short walking distance to the bustling village square and its many culinary spots.
The hotel's geographical setting is ideal for those wanting to discover the picturesque surroundings, including the Rhune Mountain with some rooms offering stunning views of this iconic landmark. Its proximity to the Rhune train adds another layer of convenience for sightseeing. The location is also favored for its relative calmness despite being near a busy road with effective soundproofing ensuring a quiet stay.
Visitors find the establishment to be strategically positioned for exploring broader areas such as Espelette, Saint Jean de Luz and the Spanish border, making it perfect for hiking, cycling and driving around the region. The nearby highway facilitates quick trips to neighboring towns and the scenic coastline.
Parking is ample and free, contributing to the hotel’s ease of access. Guests appreciate the combination of a serene riverside setting and a location central enough to take in all the local sights and experiences. Whether for a brief stopover or a longer stay, Hôtel du Pont offers excellent value, supported by positive mentions of its cleanliness, pleasant staff and the ideal blend of mountain and sea vistas.
Hôtel du Pont offers a breakfast experience that caters well to a variety of tastes. Guests frequently highlight the generous portions, ensuring that diners start their day with a satisfying meal. The breakfast buffet, while sometimes noted as small, consistently receives praise for its variety and quality, featuring both savory and sweet options that include delicious pastries and excellent croissants. Many reviewers were pleased with the freshness and the inclusion of regional products such as sheep cheese.
The provision of breakfast on the terrace adds a pleasant option for those who enjoy outdoor dining. Despite some comments regarding a lack of variety or local products, the general sentiment appears to be positive with many guests appreciating the diverse selection of hot and cold dishes.
Service and presentation are well-regarded, contributing to an overall welcoming atmosphere during the morning meal. The hotel's breakfast is often described as very good or excellent with many noting its alignment with the value for money. The availability of options for different dietary preferences has room for improvement, particularly for vegetarians and vegans, as some reviews pointed out the absence of basic items.
In summary, the breakfast at Hôtel du Pont is characterized by its hearty offerings, quality ingredients and friendly service, making it a good start to the day for most guests.
Guests at Hôtel du Pont have expressed both disappointment and satisfaction regarding dining options during their stay. The primary cause of dissatisfaction is the absence of an in-house restaurant, which has been closed due to various reasons such as construction during summer holidays or other unexplained closures. This lack of an on-site dining facility means that evening meals are not available at the hotel and guests must seek dining options elsewhere.
Despite this, the hotel compensates by providing a list of recommended restaurants, some of which are within walking distance. These recommendations have received praise for their quality with particular mention of a nearby Basque restaurant that offers an opportunity to enjoy local cuisine. Overall, while the lack of an on-site dining option is a noted inconvenience, the hotel's curated list of external dining options has been well-received by guests.
Hôtel du Pont offers a range of accommodations, which guests frequently describe as exceptionally clean, modern and comfortable. The hotel features spacious family rooms and large rooms with impressive views, particularly of the Rhune and garden. The rooms have been noted for their functional and practical layouts, even in the compact spaces. The beds are comfortable and the rooms often come with modern amenities including good air conditioning, although some guests have experienced issues with soundproofing and minor maintenance needs.
Several rooms include terraces or balconies, adding an extra touch of relaxation with scenic vistas. Despite the praise for cleanliness and comfort, a recurring theme is the small size of many rooms and bathrooms, which some found too tight or cramped for extended stays. Some guests reported issues with humidity, musty smells and occasional minor malfunctions. Family rooms are generally spacious and well-suited for larger groups, although a few noted some repairs were needed.
Overall, Hôtel du Pont provides a comfortable and practical stay, particularly for short visits or families with standout cleanliness and modern comforts. However, potential guests should be prepared for the variable size of the rooms and possible soundproofing issues.
The reviews for the beds at Hôtel du Pont generally paint a positive picture of comfort and cleanliness. Guests frequently described the beds as very comfortable and emphasized the high quality of the bedding. The bedding was often noted as being very soft yet with the right amount of firmness and the mattresses were praised for being in excellent condition. There were also many mentions of the beds being spacious, especially the larger double beds, which provided ample space for a restful sleep.
The cleanliness of the bedding did not go unnoticed with many guests appreciating the spotlessly clean sheets and bed linen. However, some reviews indicated discomfort due to worn-out pillows or the absence of proper pillows, replaced by uncomfortable square cushions. Despite this, the overall sentiment about the beds remains favorable with many guests highlighting the enjoyable rest they experienced due to the comfortable and well-maintained bedding.
In summary, Hôtel du Pont delivers on providing comfortable and clean beds, ensuring a good night's sleep for its guests, although there is some room for improvement concerning pillows and minor bedding details.
Reviews highlight that Hôtel du Pont generally receives praise for its cleanliness. Guests frequently describe the rooms as "very clean," "spotlessly clean," and "exceptionally clean." Many visitors appreciate the clean and well-maintained appearance of both the rooms and bathrooms, often noting the comfort and modernity of the spaces. Clean linens and towels are regularly mentioned, along with the overall cleanliness being up to standard in most areas.
However, some reviews point out inconsistencies in cleaning services. Guests have reported issues such as mold in bathrooms, musty smells, dust on surfaces and unemptied trash bins. Complaints about dampness and humidity, particularly on ceilings and windows, have also been noted. There are mentions of overlooked details like hair in showers and occasional dirty floors, which detract from an otherwise clean environment.
While the hotel is undergoing renovations, which may contribute to some of these problems, overall feedback emphasizes that most rooms are clean and the majority of guests are satisfied with the level of cleanliness. Despite some areas needing improvement, Hôtel du Pont manages to maintain a generally positive reputation in terms of cleanliness and comfort.
The staff at Hôtel du Pont consistently receive high praises for their friendliness, welcoming nature and professionalism. Reviewers highlight a fantastic welcome, noting that the reception staff are particularly smiling, attentive and generous with information. Many guests commended the helpfulness and accommodating attitude of the employees with some mentioning specific instances of upgraded rooms and clear instructions for their stay.
Guests repeatedly described the staff as super friendly, approachable and dedicated to ensuring a positive experience. Words like "available," "attentive," and "professional" frequently appear, underscoring the competence and responsiveness of the personnel. The warm and cordial reception, marked by a smooth check-in process, further contributed to a pleasant stay for many.
Certain reviews did mention less favorable experiences, including issues with equipment and occasional shortcomings in service, but these were far outnumbered by the positives. Overall, the staff's kindness, the superb welcome and the general atmosphere of attentiveness and friendliness create a highly recommended experience for travelers at Hôtel du Pont.
Hôtel du Pont offers guests a hassle-free parking experience with its extensive and free parking options. Visitors consistently praise the convenience and availability of parking spaces, noting that there are always enough spots. The parking lot is large and spacious, accommodating a high number of vehicles and is easily accessible, providing an efficient solution for those traveling by car.
The hotel also offers private and monitored parking, adding an extra layer of security and peace of mind for drivers. Moreover, the close proximity of parking spaces to the hotel enhances convenience, especially with spots located near elevators for easy access to rooms.
Guests find the parking to be particularly good for quick one-night stays, appreciating the on-site parking availability and the added benefit of free parking next to the hotel. Despite the overwhelming positive feedback, some have mentioned challenges such as difficulty accessing the parking lot at night and occasional issues with lighting, which can make it somewhat dangerous to exit during late hours.
In summary, Hôtel du Pont provides a reliable and spacious parking solution that caters well to guests' needs, significantly contributing to a stress-free stay. However, improvements in lighting and night accessibility could enhance the overall experience.
The guest reviews for Hôtel du Pont paint a vivid picture of its family-friendly accommodations. The most frequently praised aspect is the spaciousness of the family rooms. Many guests noted that the rooms comfortably housed large families, including configurations for up to five people. Some reviews mentioned that even with more occupants, such as three young children, the setup was still quite roomy.
Comfort in these family rooms seems to be a strong point, highlighted by mentions of comfortable bedding and clean environments. There are also indications that the rooms are well arranged, adding to the family's overall convenience and ease during their stay.
However, it's worth noting a few consistent concerns about room size. While several remarks applauded the large dimensions of the family rooms, others pointed out that some family rooms can feel small and cramped. This suggests a variability in room sizes that might be important for larger groups to consider.
The area surrounding the hotel also contributes positively to the family experience, described as a quiet and suitable setting for families. Additionally, the hotel offers practical amenities like separate storage rooms for items such as e-bikes, which add an extra layer of convenience for active families.
Improvements are suggested in areas such as soundproofing and minor repairs to maintain comfort and privacy. Overall, the Hôtel du Pont offers a welcoming and comfortable stay for families, particularly those needing spacious accommodations and thoughtful conveniences.
Hôtel du Pont has garnered favorable feedback for its pet-friendly services and amenities. Guests with dogs can find accommodations such as a family room designed for three people and a dog, ensuring comfort for all family members. The hotel is praised for allowing dogs at no extra charge, making it an economical choice for pet owners. Moreover, the establishment's signage is described as kind and consistent, which likely contributes to a welcoming atmosphere for pets. Guests have also noted that their dogs slept well and were treated well by the staff, adding to the overall positive experience. The area surrounding the hotel is dog-friendly, providing ample opportunities for pets to get fresh air. Overall, Hôtel du Pont has been commended for its acceptance of animals and the refreshing welcome it offers to guests traveling with dogs.
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Location
The hotel's geographical setting is ideal for those wanting to discover the picturesque surroundings, including the Rhune Mountain with some rooms offering stunning views of this iconic landmark. Its proximity to the Rhune train adds another layer of convenience for sightseeing. The location is also favored for its relative calmness despite being near a busy road with effective soundproofing ensuring a quiet stay.
Visitors find the establishment to be strategically positioned for exploring broader areas such as Espelette, Saint Jean de Luz and the Spanish border, making it perfect for hiking, cycling and driving around the region. The nearby highway facilitates quick trips to neighboring towns and the scenic coastline.
Parking is ample and free, contributing to the hotel’s ease of access. Guests appreciate the combination of a serene riverside setting and a location central enough to take in all the local sights and experiences. Whether for a brief stopover or a longer stay, Hôtel du Pont offers excellent value, supported by positive mentions of its cleanliness, pleasant staff and the ideal blend of mountain and sea vistas.
Breakfast
The provision of breakfast on the terrace adds a pleasant option for those who enjoy outdoor dining. Despite some comments regarding a lack of variety or local products, the general sentiment appears to be positive with many guests appreciating the diverse selection of hot and cold dishes.
Service and presentation are well-regarded, contributing to an overall welcoming atmosphere during the morning meal. The hotel's breakfast is often described as very good or excellent with many noting its alignment with the value for money. The availability of options for different dietary preferences has room for improvement, particularly for vegetarians and vegans, as some reviews pointed out the absence of basic items.
In summary, the breakfast at Hôtel du Pont is characterized by its hearty offerings, quality ingredients and friendly service, making it a good start to the day for most guests.
Dinner
Despite this, the hotel compensates by providing a list of recommended restaurants, some of which are within walking distance. These recommendations have received praise for their quality with particular mention of a nearby Basque restaurant that offers an opportunity to enjoy local cuisine. Overall, while the lack of an on-site dining option is a noted inconvenience, the hotel's curated list of external dining options has been well-received by guests.
Rooms
Several rooms include terraces or balconies, adding an extra touch of relaxation with scenic vistas. Despite the praise for cleanliness and comfort, a recurring theme is the small size of many rooms and bathrooms, which some found too tight or cramped for extended stays. Some guests reported issues with humidity, musty smells and occasional minor malfunctions. Family rooms are generally spacious and well-suited for larger groups, although a few noted some repairs were needed.
Overall, Hôtel du Pont provides a comfortable and practical stay, particularly for short visits or families with standout cleanliness and modern comforts. However, potential guests should be prepared for the variable size of the rooms and possible soundproofing issues.
Beds
The cleanliness of the bedding did not go unnoticed with many guests appreciating the spotlessly clean sheets and bed linen. However, some reviews indicated discomfort due to worn-out pillows or the absence of proper pillows, replaced by uncomfortable square cushions. Despite this, the overall sentiment about the beds remains favorable with many guests highlighting the enjoyable rest they experienced due to the comfortable and well-maintained bedding.
In summary, Hôtel du Pont delivers on providing comfortable and clean beds, ensuring a good night's sleep for its guests, although there is some room for improvement concerning pillows and minor bedding details.
Cleanliness
However, some reviews point out inconsistencies in cleaning services. Guests have reported issues such as mold in bathrooms, musty smells, dust on surfaces and unemptied trash bins. Complaints about dampness and humidity, particularly on ceilings and windows, have also been noted. There are mentions of overlooked details like hair in showers and occasional dirty floors, which detract from an otherwise clean environment.
While the hotel is undergoing renovations, which may contribute to some of these problems, overall feedback emphasizes that most rooms are clean and the majority of guests are satisfied with the level of cleanliness. Despite some areas needing improvement, Hôtel du Pont manages to maintain a generally positive reputation in terms of cleanliness and comfort.
Staff
Guests repeatedly described the staff as super friendly, approachable and dedicated to ensuring a positive experience. Words like "available," "attentive," and "professional" frequently appear, underscoring the competence and responsiveness of the personnel. The warm and cordial reception, marked by a smooth check-in process, further contributed to a pleasant stay for many.
Certain reviews did mention less favorable experiences, including issues with equipment and occasional shortcomings in service, but these were far outnumbered by the positives. Overall, the staff's kindness, the superb welcome and the general atmosphere of attentiveness and friendliness create a highly recommended experience for travelers at Hôtel du Pont.
Parking
The hotel also offers private and monitored parking, adding an extra layer of security and peace of mind for drivers. Moreover, the close proximity of parking spaces to the hotel enhances convenience, especially with spots located near elevators for easy access to rooms.
Guests find the parking to be particularly good for quick one-night stays, appreciating the on-site parking availability and the added benefit of free parking next to the hotel. Despite the overwhelming positive feedback, some have mentioned challenges such as difficulty accessing the parking lot at night and occasional issues with lighting, which can make it somewhat dangerous to exit during late hours.
In summary, Hôtel du Pont provides a reliable and spacious parking solution that caters well to guests' needs, significantly contributing to a stress-free stay. However, improvements in lighting and night accessibility could enhance the overall experience.
Family
Comfort in these family rooms seems to be a strong point, highlighted by mentions of comfortable bedding and clean environments. There are also indications that the rooms are well arranged, adding to the family's overall convenience and ease during their stay.
However, it's worth noting a few consistent concerns about room size. While several remarks applauded the large dimensions of the family rooms, others pointed out that some family rooms can feel small and cramped. This suggests a variability in room sizes that might be important for larger groups to consider.
The area surrounding the hotel also contributes positively to the family experience, described as a quiet and suitable setting for families. Additionally, the hotel offers practical amenities like separate storage rooms for items such as e-bikes, which add an extra layer of convenience for active families.
Improvements are suggested in areas such as soundproofing and minor repairs to maintain comfort and privacy. Overall, the Hôtel du Pont offers a welcoming and comfortable stay for families, particularly those needing spacious accommodations and thoughtful conveniences.
Dog Friendly
No, Hôtel du Pont doesn't have any pool.
No, a spa isn't available at Hôtel du Pont.
Yes, Hôtel du Pont welcomes dogs.
Yes, parking facilities are available at Hôtel du Pont.
No, Hôtel du Pont doesn't have a gym.
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