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Summary of reviewsHotel Zum Goldenen Ochsen am Schlossgarten, nestled in the heart of Aschaffenburg, garners substantial praise for its optimal location, providing easy access to the city's historic attractions like Schloss Johannisburg, the scenic old town and the Main riverbank. This central yet quiet location offers travelers the convenience of nearby cultural sites, restaurants and the pedestrian center, along with proximity to the train station, making it a favored spot for both leisure and business visits.
The hotel’s breakfast leaves a lasting impression on guests, consistently described as excellent and varied, catering to various dietary preferences with high-quality regional and homemade products. Freshly prepared hot drinks and attentive service elevate the breakfast experience. Similarly, the hotel's Öchsle restaurant receives accolades for its upscale Franconian cuisine and quality drinks, despite some operational challenges in recent times.
When it comes to accommodation, guests appreciate the cleanliness, modern design and spaciousness of the rooms, particularly the newly renovated ones. Rooms in the charming half-timbered house and modern amenities contribute to a comfortable stay, although some single rooms might be smaller and street-facing rooms can be a bit noisy.
Cleanliness is a hallmark of the hotel with spotless rooms and common areas consistently highlighted by reviewers. The cleaning staff’s dedication ensures an immaculate environment, adding to the overall positive guest experience.
The staff at Hotel Zum Goldenen Ochsen am Schlossgarten are often described as the true asset of the establishment, renowned for their friendliness, professionalism and readiness to assist. From the reception desk to breakfast service, the team’s warmth and attentiveness significantly enhance the guest experience, making visitors feel genuinely cared for.
While the hotel's Wi-Fi receives mixed reviews with some guests experiencing fast access and others facing connectivity issues, the overall stay remains pleasant for most.
Families find the hotel particularly accommodating with spacious family rooms and thoughtful amenities like baby beds, all within a welcoming and serene environment.
The beds are another comfort highlight, often described as very comfortable, though preferences vary with some guests finding the mattresses on the firmer side.
As a three-star hotel, Zum Goldenen Ochsen am Schlossgarten exceeds expectations, offering excellent value, comfort and amenities, making it an impressive choice for short stays, city tours and business travel. Show more
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Hotel with Parking
This hotel provides parking facilities for guests.
EV charging stations
3-Star Hotel
This family-run hotel offers free Wi-Fi and is located next to Pompejanum Park. It is praised for its central location and has very good reviews. Guests appreciate the helpful staff and comfortable accommodations.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Room Types
Single RoomModern room with a TV, minibar, and private bathroom. This room also features soundproofed windows.
Double RoomModern room with a telephone and private bathroom. Most rooms come with a safety deposit box and a minibar. Some rooms also feature air conditioning.
Comfort Double RoomThis room features free WiFi and a large double bed.
Comfort Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features air conditioning, a minibar, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Family RoomThis quadruple room features a minibar.
Business Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features a minibar, a wardrobe, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Queen RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, a minibar, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Comfort Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room has air conditioning, a minibar, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 3 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Zum Goldenen Ochsen am Schlossgarten offers a prime location for guests visiting Aschaffenburg, making it an ideal base for exploring the city's historic and cultural attractions. Centrally situated, the hotel is mere steps from the scenic old town, Schloss Johannisburg and the Main riverbank, ensuring everything is within easy walking distance. Proximity to the train station, just a short walk away, adds to the convenience for travelers, along with quick access to the city's vibrant pedestrian center.
Guests commend the hotel for being perfect for city tours with the central location allowing easy visits to key sites like the Schad Museum and the city's beautiful gardens. Despite its bustling surroundings, the hotel maintains a quiet atmosphere at night, providing a restful retreat. The friendliness of the staff and the quality of the breakfast are also frequently highlighted, enhancing the overall guest experience. Travelers find that the location is not only optimal for sightseeing but also ideal for enjoying local restaurants and the picturesque Main cycle path.
In summary, Hotel Zum Goldenen Ochsen am Schlossgarten's unbeatable location in the heart of Aschaffenburg, combined with its excellent amenities and service, ensures a pleasant and highly convenient stay for both leisure and business travelers.
Breakfast
Guests are overwhelmingly positive about the breakfast at Hotel Zum Goldenen Ochsen am Schlossgarten, frequently describing it as excellent, fabulous and very good. It features a wide range of options, including regional and homemade products, making it appealing to diverse dietary preferences such as vegan and vegetarian. The breakfast buffet is noted for its extensive and well-prepared selection with many praising the delicious taste and high quality of the offerings. Freshly prepared hot drinks like coffee, espresso and cappuccino add to the experience. Guests appreciate the friendly and professional service, which enhances the overall breakfast experience. Although a few guests mentioned room for improvement in diversity, the general consensus is that the breakfast is top-notch, varied and well worth the value.
Dinner
Dinner at Hotel Zum Goldenen Ochsen am Schlossgarten receives high praise from guests, consistently described as excellent, delicious and of very good quality. The Öchsle restaurant, part of the hotel, is highlighted for its upscale Franconian cuisine and exceptional culinary offerings. Guests appreciate the extensive selection of drinks, including wonderful wines and good digestifs, often recommended by the knowledgeable owner. Despite the restaurant being pricey, the food's quality and taste justify the cost, making it a worthwhile experience. The setting is cozy, even if some areas like the beer garden could be more refined. Unfortunately, the restaurant has faced closure issues since January 2023, causing disappointment among visitors who looked forward to dining there. Nonetheless, when available, the dining experience at Hotel Zum Goldenen Ochsen is highly recommended for its top-notch dishes and attentive service.
Rooms
Hotel Zum Goldenen Ochsen am Schlossgarten boasts an array of positive reviews highlighting the rooms. Guests frequently commend the rooms for their cleanliness, modern design and spaciousness. Many of the rooms are newly renovated, featuring stylish furnishings and modern amenities. The bathrooms also receive praise for being beautifully renovated and well-maintained.
The hotel's atmosphere is described as cozy and welcoming, distinct from chain hotels with some rooms situated in a charming half-timbered house. While some single rooms are noted to be small, they are still comfortably furnished and equipped with everything needed. The double rooms and family rooms, in contrast, are spacious and provide ample comfort with features such as air conditioning and comfortable beds.
Despite the older building, the modern touches and new furniture ensure a pleasant stay. However, some guests did mention noise concerns when rooms face the street or parking lot. There were also occasional remarks about poor lighting and outdated decor in some rooms. Nonetheless, the overall sentiment reflects a high standard of cleanliness, comfort and modern convenience. The hotel’s central, quiet location further enhances the guest experience, making it a very well-regarded choice for accommodation.
Beds
Guests at the Hotel Zum Goldenen Ochsen am Schlossgarten frequently highlight the comfort of the beds with many describing them as very comfortable or even super comfortable. The mattresses are generally praised for their quality and the beds receive commendations for being cozy and large enough for a restful night's sleep. Some guests did mention firm mattresses, which could be a preference for those who favor extra support.
A few reviews pointed out specific issues such as hard and uncomfortable pillows or instances where single beds were too small or not as expected. There were also occasional remarks about split twin beds being pushed together instead of a single queen bed.
Overall, while a handful of minor concerns were noted, the general consensus emphasizes the comfort and good value provided by the beds at this hotel.
Cleanliness
Hotel Zum Goldenen Ochsen am Schlossgarten consistently receives high praise for its cleanliness. Guests frequently comment on the hotel's spotless nature, highlighting how well-maintained and tidy both the communal areas and rooms are. The hotel rooms are modern, comfortable and spacious, complete with clean linens and immaculate bathrooms. Many reviews emphasize the impeccable and meticulous cleanliness of the environment, adding a comforting sense of hygiene for travelers. Although not all rooms are the most modern, they are consistently described as clean and orderly. Additionally, the recently renovated bathrooms and generally modern rooms add to the overall impression of a well-kept establishment. The cleaning staff's dedication ensures everything remains in tiptop condition, contributing to a very enjoyable stay for visitors.
Staff
Visitors to Hotel Zum Goldenen Ochsen am Schlossgarten consistently praise the exceptional quality of the staff's service. Many guests highlight the friendliness and professionalism, often describing the team as extremely accommodating, courteous and attentive. The reception staff receive particular commendation for their warmth and helpfulness, ensuring a welcoming atmosphere from the moment guests arrive.
The hotel staff's willingness to assist and go above and beyond to meet guests' needs is a recurring theme. Descriptions of the team as amazingly friendly, well-trained, considerate and service-oriented suggest a high standard of guest care. The attentive and responsive nature of the staff extends to various aspects of the guests' stay, including breakfast service, assistance with luggage and providing useful local information, such as maps of the area.
It is clear from the numerous positive remarks that the team's dedication significantly enhances the guest experience, making the Hotel Zum Goldenen Ochsen am Schlossgarten not just a place to stay, but a place to feel genuinely cared for. In summary, the staff's exceptional service and warm hospitality stand out as hallmark features of this hotel, leaving guests with memorable impressions and a strong desire to return.
Wi-Fi
Travelers staying at Hotel Zum Goldenen Ochsen am Schlossgarten have shared mixed experiences with the hotel's Wi-Fi services. While some guests enjoyed easy and fast internet access, others encountered issues such as slow speeds, weak signals and instability. Free Wi-Fi was appreciated by many, but some reported it was only functional in specific areas like the bathroom rather than in bed. There were also instances of internet outages and difficulties in connecting multiple devices. Despite these challenges, a few visitors did find that the Wi-Fi worked well for their needs, indicating that the experience may vary depending on the location within the hotel and individual usage requirements.
Family
Hotel Zum Goldenen Ochsen am Schlossgarten stands out as a charming, family-run establishment that offers a warm and inviting atmosphere. Centrally located, it is a quaint and pleasant choice for families seeking a comfortable stay. Guests have highlighted the availability of spacious family rooms, including some with balconies, which are well-suited for families with young children and even come equipped with a baby bed when needed. The hotel staff receives notable praise for their friendliness and accommodating nature, ensuring that all family needs are met with care and providing a serene environment that allows for both relaxation and privacy. Overall, both the rooms and the service contribute to a very satisfying experience for families.
3 Star
Hotel Zum Goldenen Ochsen am Schlossgarten stands out as an exceptional three-star accommodation, particularly impressive for business travel over the past two decades. This traditional house, though simple, surpasses the usual expectations for its category with superior comforts and excellent value. The hotel's favorable location in the calm, historic old town enhances its appeal, making it ideal for short stays and city tours.
Guests consistently praise the superb breakfast and the friendly, accommodating staff, which adds to the overall value for money. While the facilities are not ultra-luxurious, they are adequate and well-suited for a brief visit. For those looking for a convenient and comfortable stay in a serene setting, this hotel more than meets the expectations of a three-star establishment.
No, Hotel Zum Goldenen Ochsen am Schlossgarten doesn't have any pool.
No, a spa isn't available at Hotel Zum Goldenen Ochsen am Schlossgarten.
No, Hotel Zum Goldenen Ochsen am Schlossgarten doesn't allow dogs.
Yes, parking facilities are available at Hotel Zum Goldenen Ochsen am Schlossgarten.
No, Hotel Zum Goldenen Ochsen am Schlossgarten doesn't have a gym.