Holiday Inn London Sutton by IHG, manages to carve a niche for itself owing to its excellent location, appealing primarily to both business travelers and families. Situated near Sutton High Street and within easy walking distance of the train station, it provides convenient access to Central London and local attractions. The serene atmosphere of the centrally located hotel strikes a perfect balance between accessibility and tranquility, further enhanced by its proximity to various amenities and medical facilities.
Guests frequently commend the hotel's breakfast, describing it as comprehensive with a diverse array of options that cater to different dietary needs, including gluten-free choices. The breakfast is often highlighted as a highlight of the stay, supported by attentive and friendly staff. Dinner experiences garner mixed reviews with some guests praising the delicious food and great service, while others raise concerns about the quality and pricing. However, the restaurant's pleasant ambiance and accommodating staff generally leave a positive impression.
The rooms receive appreciation for their spaciousness, cleanliness and comfort, particularly the family and executive rooms. Nonetheless, there are occasional mentions of upkeep issues, such as dated furnishings and inconsistent cleaning standards. The hotel’s staff consistently receives high praise across numerous reviews. Mentioned by name, staff members like Ian and Mr. Singh are commended for their friendly, welcoming and professional demeanor, significantly enhancing the overall guest experience.
The hotel provides a well-maintained gym, pool and additional wellness facilities like a sauna, steam room and jacuzzi. These amenities are popular among guests for adding value to their stay, even though the gym's size could be more accommodating. Families particularly enjoy the clean and inviting pool area, which is a hit among children and a key feature for family fun.
On the connectivity front, Wi-Fi services at the hotel present some challenges with frequent mentions of poor connectivity and reliability issues. This area clearly needs attention to meet guest expectations better. The parking options, including both outdoor and underground secure choices, are noted positively for convenience. However, the additional fees for parking are a common point of dissatisfaction among guests.
Inclusivity for families shines through with child-friendly perks like activity packs and accommodating room arrangements. Despite some areas of improvement regarding room maintenance and Wi-Fi connectivity, Holiday Inn London Sutton remains a solid pick for visitors seeking a conveniently located and comfortable base with commendable amenities and service.
Wotton House is a beautiful countryside getaway with picturesque surroundings and fabulous grounds. The location is perfect for nature lovers and those looking for a quiet weekend away. The breakfast offers a good variety of options, although some guests found it chaotic. The dinner experience received mixed reviews with some praising the delicious food and others finding the limited menu disappointing. The rooms are clean and spacious with some quirky and interesting decor, although some need further maintenance. The staff is exceptional, friendly, helpful and attentive. The swimming pool and spa area are great added extras, although some guests encountered issues. Parking could be a drawback for some guests, but the hotel offers a map of the area for convenience. The beds are comfortable and the surroundings are lovely and serene. Overall, Wotton House offers an authentic experience of an older property with modern features and exceptional staff.
Categories
Pool
Heated Pool
Indoor Pool
Honeymoon
Romantic
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Ashtead