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Summary of reviewsTH Assisi - Hotel Cenacolo provides an outstanding experience for guests visiting Assisi, blending a prime location with top-tier amenities and service. Nestled at the foot of the historic town, the hotel offers convenient access to significant landmarks like the Basilica of Santa Maria degli Angeli and the Basilica of San Francesco. Its strategic location is enhanced by proximity to public transport and ample parking, making it an ideal base for both leisurely explorations and business travel.
One of the hotel's highlights is its breakfast, which is consistently praised for its variety, quality and the picturesque setting where it's served. Guests enjoy a range of freshly prepared dishes, including hand-cut prosciutto and omelettes with options to cater to diverse dietary needs. The breakfast staff's attentiveness and the abundance of food make this meal a standout feature.
Dinner at the hotel is equally commendable, featuring local Umbrian products and a variety of well-prepared dishes. Many guests appreciate the half-board option for its value and convenience. Despite occasional mentions of slow service or menu repetition, the overall dining experience is highly praised with special events like Christmas and New Year's Eve dinners receiving particular acclaim.
The rooms at TH Assisi - Hotel Cenacolo marry modern comfort with historical charm. Spacious, clean and well-decorated, they provide a serene environment for relaxation. Guests frequently highlight the comfortable beds, modern bathrooms and the impressive cleanliness standards. Though there are minor criticisms regarding soundproofing and TV size, the overall room quality is highly rated.
The hotel's cleanliness extends to all areas with guests noting immaculate conditions throughout the property. From rooms to common areas, the hotel's commitment to hygiene is evident, contributing to a comfortable and inviting atmosphere.
Staff at the hotel receive high marks for their professionalism, friendliness and efficiency. Many guests commend the reception, bar and restaurant staff for their exceptional service, noting their readiness to assist and solve problems swiftly. The positive interactions with staff significantly enhance the overall guest experience.
Family-friendly amenities and a welcoming atmosphere make the hotel a suitable choice for those traveling with children. The availability of large family rooms, helpful staff and a safe garden area contribute to a pleasant stay for families.
Parking is another notable convenience at the hotel with ample and secure spaces available at no extra cost. This facility is particularly appreciated by guests traveling by car, adding to the overall ease and comfort of their stay.
While the hotel's WiFi service receives mixed reviews with some guests experiencing slow speeds and connectivity issues, this does not overshadow the many positive aspects of the stay.
In summary, TH Assisi - Hotel Cenacolo offers an exceptional experience characterized by its strategic location, excellent breakfast and dinner options, comfortable and clean rooms and outstanding staff service. While there are areas for improvement, such as the WiFi service and some aspects of room amenities, the hotel remains a highly recommended choice for visitors exploring Assisi and the Umbrian region. Show more
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Family Friendly Hotel
Known for being popular with families, this hotel is likely to provide a welcoming environment and suitable facilities, making it a reliable choice for family stays in Assisi.
Dog Friendly Hotel
TH Assisi - Hotel Cenacolo is a pet-friendly hotel. It ensures a comfortable, enjoyable, and inclusive experience for all members of the family, including dogs.
Romantic Hotel
This hotel is situated in a green area of Assisi and offers a large garden and a historic setting. It provides a peaceful environment for a romantic escape. The hotel's convenient location and comfortable accommodations make it a popular choice.
Business Hotel
This hotel offers a modern conference center suitable for meetings, incentives, seminars, conferences, fashion shows, product presentations, team building, and training courses. It has 4 meeting rooms equipped with the latest technologies with a capacity of up to 300 people, a large foyer, and exhibition spaces.
Hotel with Parking
This hotel offers free self-parking on-site within a large garden area, providing ample space and ease of use for guests.
EV charging stations
Hotel with EV Charging Stations
This 4-star hotel is equipped with an electric vehicle charging station. Free private parking is available on site for guests.
4-Star Hotel
TH Assisi - Hotel Cenacolo offers a blend of comfort and convenience. It features well-appointed rooms and is known for its service and proximity to local attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Accessible Hotel
Room Types
Classic Twin RoomModern room with two-tone furnishings, a safe and air conditioning. Includes a flat-screen satellite TV, minibar and private bathroom with free toiletries and a bath or shower.
Some rooms overlook the garden and historic centre of Assisi.
Junior SuiteSuite has a separate seating area.
Classic Triple RoomModern room with two-tone furnishings, a safe and air conditioning. Includes a flat-screen satellite TV with pay-per-view channels, minibar and private bathroom with bath or shower and toiletries.
Small Double RoomModern room with two-tone furnishings, a safe and air conditioning. Includes a flat-screen satellite TV, minibar and private bathroom with free toiletries and a bath or shower.
Superior Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as garden views.
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as garden views.
Superior Single RoomModern room with two-tone furnishings, a safe and air conditioning. Includes a flat-screen satellite TV, minibar and private bathroom with free toiletries and a bath or shower.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 3 beds.
Classic Twin Room - Disability AccessProviding free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room provides air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with satellite channels.
Junior Suite with City ViewFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. This suite features soundproof walls, flat-screen TV with satellite channels, garden views, as well as chocolate for guests. The unit offers 2 beds.
Two Connecting Double RoomsFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view.
About TH Assisi - Hotel Cenacolo
License: 054001A101016257, IT054001A101016257
Guest Reviews
8.6
Very Good
Location
TH Assisi - Hotel Cenacolo enjoys an ideal location for travelers looking to explore the historic and cultural treasures of Assisi and its surroundings. Situated at the foot of Assisi, the hotel offers convenient access to the Basilica of Santa Maria degli Angeli with many guests highlighting its proximity as a significant advantage. The historic city center is also within a short drive or accessible by bus with a stop right outside the hotel, making it easy to reach various points of interest.
The hotel's strategic position allows for quick and straightforward visits to Assisi's renowned religious sites, including the Basilica of San Francesco, as well as other nearby Umbrian towns and landmarks. Guests appreciate the balance of being slightly removed from the city's bustle while still being close enough for a leisurely walk or brief bus ride to the city center.
Visitors also enjoy the modern and clean facilities offered by the hotel, which have been converted from a convent, adding a touch of historical charm to the stay. The structure boasts spacious rooms, beautiful gardens and stunning panoramic views of Assisi, which create a serene and picturesque environment.
For those traveling by car or public transportation, the hotel's location near the train station and ample parking facilities further enhance the convenience of staying at TH Assisi - Hotel Cenacolo. This excellent geographical position combined with the quality of services makes it an ideal base for exploring Assisi and the greater Umbria region.
Breakfast
'TH Assisi - Hotel Cenacolo' is widely praised for its exceptional breakfast offerings. Guests consistently highlight the variety and quality of the breakfast, noting it includes both sweet and savory options to cater to diverse tastes. Freshly made dishes like omelettes, hand-cut prosciutto and freshly sliced cold cuts are a particular highlight. Many reviews emphasize the enjoyable experience of having breakfast in a beautiful, bright room overlooking splendid views, adding an extra touch to the meal.
The breakfast staff receives accolades for their attentiveness and friendliness, enhancing the overall experience. Lactose-free options and fresh pastries are appreciated details that accommodate dietary preferences and elevate the quality of the breakfast. Guests also frequently mention the ample portions and the high caliber of the food, often describing it as rich, varied and abundant.
While there are occasional mentions of areas for improvement, such as a lack of organization at times, the overwhelming sentiment is that the breakfast at 'TH Assisi - Hotel Cenacolo' is a standout feature. Described as one of the best hotel breakfasts in Italy, it leaves guests thoroughly satisfied and eager to return.
Dinner
Reviewers of TH Assisi - Hotel Cenacolo consistently praise the dining experience, emphasizing the variety and quality of options available for dinner. Guests found the dinner offerings to be abundant with generous and well-prepared portions that often feature local Umbrian products. The restaurant's cuisine is frequently described as excellent with some particularly enjoying the sumptuous and exquisite dishes. A number of reviews highlighted the superb quality and flavorful meals, often accompanied by a good wine selection.
The half-board option is highly recommended, providing multiple courses and good value for money. The convenience of dining on-site was appreciated with many guests noting the restaurant's pleasant atmosphere and attentive service. Despite some mentions of menu repetition and occasional slowness, the overall sentiment towards the dinner experience remains very positive.
Visitors also mentioned that the prices, while sometimes deemed high, were generally reasonable considering the quality and quantity of food provided. Special dinners, such as those during Christmas Eve and New Year's Eve, were also particularly well-received. Overall, the dining experience at TH Assisi - Hotel Cenacolo is seen as a highlight, offering delicious and high-quality meals that reflect the region's culinary traditions.
Rooms
'TH Assisi - Hotel Cenacolo' boasts a blend of modern comfort and historical charm, emulating the style of an old monastery. The hotel features spacious, clean and well-decorated rooms with modern and minimalist furnishings that offer all necessary comforts. Many guests appreciate the comfort and coziness of the rooms, noting the well-equipped and modern bathrooms, comfortable beds and thoughtful touches like a welcome bottle of water.
The hotel's commitment to cleanliness is frequently highlighted with rooms described as impeccably clean, bright and inviting. Numerous reviews praise the size and tranquility of the rooms, providing an excellent environment for rest and relaxation. The structure itself is modern and spacious, featuring an internal garden and ample private parking.
Despite the predominantly positive feedback, a few guests mentioned small issues like inadequate soundproofing, minor cleaning flaws and small TV sizes. However, these factors did not overshadow the overall positive impressions regarding the hotel's room quality.
In summary, 'TH Assisi - Hotel Cenacolo' offers a delightful stay with its comfortable, modern and spacious rooms, set in a serene and historical ambiance, perfect for both relaxation and convenience.
Beds
The beds at TH Assisi - Hotel Cenacolo generally receive high marks from guests for their comfort and coziness. Many reviews highlight the "comfortable beds" and "excellent comfortable bed," with some even describing the sleeping experience as "luxuriously comfortable" and akin to "dream beds." The hotel offers "large beds" and "nice bedding," ensuring a restful night's sleep. Guests frequently praise the "quality of the bedding" and the "clean bedspreads," indicating a high standard of upkeep and hygiene.
However, there are occasional points of criticism with a few guests finding the beds "uncomfortable," citing issues such as "low thickness" mattresses and "stiff" pillows. Despite these isolated comments, the bulk of the reviews focus on the positive with remarks about "comfortable rooms" and "very cozy rooms" enhancing the overall experience. The combination of "very comfortable beds" and well-kept bath linens creates a welcoming and clean environment, ensuring that most guests experience a high level of comfort during their stay.
Cleanliness
The reviews for TH Assisi - Hotel Cenacolo overwhelmingly highlight the hotel's exceptional cleanliness as a standout feature. Guests frequently note the spotless and well-maintained conditions of both the rooms and common areas. Phrases like "super clean," "meticulously cleaned," and "impeccable cleanliness" are commonly used, emphasizing the high hygiene standards upheld throughout the property.
The rooms, described as spacious and equipped with modern furnishings, are consistently praised for their top-level cleanliness and comfort. The bathrooms, often mentioned separately, are equally commended for their pristine condition. Common areas, including the reception and dining spaces, reflect the same standard of cleanliness, maintaining an immaculate environment.
The hotel staff also receives positive mentions for their friendly and attentive service, complementing the overall guest experience. Despite a few minor criticisms about room aesthetics and occasional service lapse, the general consensus remains that TH Assisi - Hotel Cenacolo is a well-maintained, clean and comfortable option for visitors to Assisi, meeting and frequently exceeding guest expectations for hygiene and comfort.
Staff
TH Assisi - Hotel Cenacolo consistently receives high praise for its staff. Guests frequently highlight the courteous, friendly and welcoming nature of the personnel. The reception staff, in particular, are noted for their professionalism, efficiency and readiness to assist with any needs. The bar and restaurant staff also earn commendations for their exceptional service and attentiveness.
Throughout the reviews, the staff's helpfulness stands out with many guests mentioning their ability to solve problems quickly and competently. Their warmth and accommodation create a pleasant atmosphere, making guests feel genuinely welcome. The service is described as superb with employees often going above and beyond to ensure a memorable stay.
Despite a few isolated mentions of unhelpfulness, the overwhelming consensus is that the hotel’s team excels in providing high-standard service. Their politeness, professionalism and cheerful demeanor contribute significantly to the overall positive experience at the hotel. The combination of a great location, excellent amenities and outstanding staff makes TH Assisi - Hotel Cenacolo a highly recommended choice for travelers.
Wi-Fi
While the TH Assisi - Hotel Cenacolo has much to offer, its WiFi service has room for improvement based on guest feedback. Although there are some positive mentions of good WiFi or a steady connection, many guests reported issues. Frequent complaints include slow speeds, poor coverage and areas where the WiFi was not working at all. Users noted difficulties in setting up the WiFi and at times, the connection was described as unstable or unusable. Overall, it appears that while some guests had a satisfactory experience, many found the hotel's internet service lacking and in need of enhancement.
Parking
TH Assisi - Hotel Cenacolo receives commendations for its impressive parking facilities, which many reviewers highlight as being both ample and free. Guests consistently appreciate the convenience of on-site parking, noting the large and secure parking areas available right in front of the hotel. The parking space is described as plentiful, spacious and easy to access, making it a hassle-free experience for travelers with cars. This aspect of the hotel frequently garners positive remarks for its contribution to a smooth and comfortable stay, providing significant value with included parking at no extra cost.
Family
Hotel Cenacolo in Assisi, Italy, is particularly well-suited for families, offering a range of amenities and features that cater to those traveling with children. Guests consistently note the spacious and clean rooms with some specifically mentioning the availability of large family rooms that provide children with their own privacy, rather than the typical extra bed arrangement.
The hotel's location is praised for its convenience, making it an ideal base for exploring Assisi and the surrounding areas. Families find the on-site parking particularly helpful, reducing the stress of traveling by car. The presence of an on-site restaurant is an added bonus, making mealtimes hassle-free for families.
Parents have found the staff to be especially helpful and accommodating towards children, ensuring a pleasant stay. The garden area is noted as a nice space for relaxation, adding to the hotel's appeal. Despite a mention of almost abandoned toys, the overall facilities are described as child-friendly and reliable for family stays.
While there were a few issues with room amenities, such as A/C and a leaking shower, these were promptly addressed by the staff, ensuring that the stay continued smoothly thereafter. A minor issue with a stained towel was also quickly resolved, highlighting the staff's attentiveness to guests' needs.
The hotel's cozy and warm atmosphere, along with its quiet environment, contributes to a relaxing family stay. Guests have also appreciated the excellent and varied breakfast, which adds to the overall positive experience.
Despite a slightly small room for some and minor maintenance issues, the hotel's many strengths make it a popular choice for families visiting Assisi.
4 Star
TH Assisi - Hotel Cenacolo has garnered mixed reviews from its guests concerning its four-star rating, facilities and services. While some guests assert that the hotel deserves every one of its four stars, citing excellent cleanliness and a good range of amenities, others feel that it falls short of the expected standards.
Guests commend the hotel's excellent restaurant and its adherence to all Covid procedures. Many agree that the hotel offers comforts and services typical of a four-star establishment with food and service meeting the expected standard.
However, numerous reviews suggest that the hotel does not consistently meet four-star criteria. Specific points of contention include the small size of the TV, lack of bar facilities and subpar breakfast offerings. Some guests felt the services and room details did not justify a four-star rating with particular disappointments including the absence of slippers and inadequate service quality. Upgraded rooms and improved service would, in their view, better align with the hotel's four-star reputation.
Overall, the hotel meets key four-star benchmarks in some areas but falls short in others, leading to varied guest experiences.
Business
TH Assisi - Hotel Cenacolo offers effective and efficient quality services, catering well to business travelers. The 24/7 reception service, conference rooms and prime location make it convenient for business stays and large events. The hotel provides proper Wi-Fi for telework and is considered good value for money. However, some guests noted that it can get noisy due to early tour groups and found the style too essential for a 4-star rating. While the hotel is functional for business trips, it lacks personality and there were mentions of additional fees and inconveniences in the rooms.
Accessible
TH Assisi - Hotel Cenacolo offers a variety of accessible features designed to accommodate guests with disabilities. The hotel is praised for its accessible location and the ease of reaching its premises. Guests highlighted the specifically designed rooms and fully-equipped bathrooms tailored for people with disabilities, including elderly guests or those with special needs. These bathrooms, however, lack shower glass and sufficient safety systems, which some guests found problematic.
The hotel ensures wheelchair accessibility throughout all departments, from the entrance to the indoor facilities, allowing for easy movement. The rooms are described as being nicely wheelchair accessible and equipped for people with disabilities, providing an allocated disabled room for those who need it.
While some parts of the original structure have been maintained, they are also fully accessible. The staff's availability and readiness to assist further contribute to the hotel's inclusive environment. Despite a few safety concerns in the bathroom facilities, the overall accessibility of TH Assisi - Hotel Cenacolo receives positive feedback from guests.
Romantic
TH Assisi - Hotel Cenacolo offers a romantic getaway with its great structure and beautiful garden, creating an enjoyable ambiance. The dining experience is highly commendable with a perfect tableland setting that enhances the romantic feel. Overall, the hotel provides an excellent experience, making it a perfect place for a couple's retreat.
Dog Friendly
The 'TH Assisi - Hotel Cenacolo' offers a generally positive experience for guests traveling with dogs. Reviewers appreciated the ample space and friendly dog areas surrounding the hotel, which are very favorable for those traveling with their four-legged friends. The rooms are reported to be spacious enough for dogs, adding to the comfort of the stay. Many guests highlighted the warm and loving welcome received at the reception, noting the staff's genuine pleasure in accommodating their pets.
However, there were some areas for improvement. Some guests mentioned an extra charge for the dog's stay without receiving dedicated services or amenities such as cushions for their pets. Additionally, there were notices of small room allocations despite the presence of a pet. Nonetheless, the overall sentiment remains positive with guests noting the hotel's clean, peaceful environment and superb treatment of their dogs.
No, TH Assisi - Hotel Cenacolo doesn't have any pool.
No, a spa isn't available at TH Assisi - Hotel Cenacolo.
Yes, TH Assisi - Hotel Cenacolo welcomes dogs.
Yes, parking facilities are available at TH Assisi - Hotel Cenacolo.
No, TH Assisi - Hotel Cenacolo doesn't have a gym.