AthensWas Design Hotel boasts a world-class and exceptional staff who are always friendly, helpful, accommodating and attentive to their guests' needs. From the receptionists to the porters to the restaurant servers, they all serve from the goodness of their heart and provide outstanding service. The staff's hospitality is off the charts and they patiently accommodated every request made by the guests. Moreover, the hotel's location is perfect if you want to be close to the Acropolis, the museum and Plaka. Margarita at the reception deserves special mention for her warm, sweet and helpful nature, always ready to assist with a beautiful smile. Although some guests remarked that some of the reception and rooftop restaurant staff were a bit snobby and rude, the majority of the reviews praise the staff's friendliness and willingness to assist always. However, some guests did feel that the staff during the day were quite rude. Nevertheless, the hotel's staff is undoubtedly one of the hotel's significant selling points and they provide exceptional service that makes their guests' stay extra memorable.