The staff at InnAthens have received rave reviews from past guests, who describe the personnel as "fantastic," "great," "lovely," "amazing," and "exceptional." The staff are said to be accommodating, friendly, helpful, attentive and willing to make guests feel welcome. Reviewers reference specific staff members by name, including Michael and the reception girls, who went above and beyond to make guests feel at home. The staff are also praised for their language skills, as many guests found them to be fluent in English. Overall, guests find the staff at InnAthens to be a standout part of their experience with many describing the staff as the best they've encountered in Europe.