The staff at Semeli Hotel have received overwhelmingly positive reviews from guests. They are described as nice, friendly, fantastic, kind, polite and incredible. The manager, Maira, is specifically praised for being super friendly and cooperative. Guests appreciate the staff's helpfulness, always being available and going above and beyond. The only negative feedback was directed towards a rude receptionist. Overall, guests describe the staff as attentive, efficient and always ready to assist. The hotel also offers 24-hour reception, ensuring guests receive immediate assistance whenever they need it.