The Holiday Inn Lafayette-City Centre by IHG seems to struggle with maintaining its pool facilities. Guests frequently mention the unpleasant green hue of the water, suggesting the presence of algae, which detracts from the overall appeal and cleanliness. Concerns over a strong chemical odor further imply excessive use of cleaning agents, yet this hasn't translated into an inviting swim environment. Additionally, insufficient availability of towels and neglected cleaning responsibilities in the pool area have contributed to disappointment among visitors. Temperatures in the pool are consistently noted to be quite cold, limiting its usability for many. Despite these issues, the hotel's lobby receives positive remarks for its cleanliness, and the staff is described as friendly, providing a welcoming atmosphere that contrasts with the pool experience.
The Best Western Plus Crawfordsville Hotel receives high praise for its strategic location, offering easy access off the interstate and ample parking options, even for larger vehicles. Its proximity to dining choices enhances the convenience for travelers seeking local eateries, while its setting in a safe area provides peace of mind. Guests are particularly impressed with the hotel's breakfast, often citing it as a highlight of their stay. The hot breakfast options, especially the made-to-order omelette station, are well-received, and the attentive staff ensures a pleasant dining experience.
The rooms are a notable feature, consistently garnering commendations for their spaciousness, cleanliness, and comfort. The inclusion of full kitchens and kitchenettes is appreciated by guests, along with the pet-friendly policy. Although there are minor issues mentioned, such as door closers and occasional stained bedding, the overall comfort and quiet ambiance of the rooms enhance the guest experience.
Cleanliness is generally well-regarded, particularly in shared spaces. Some guests have noted areas for improvement in bathroom maintenance, but the overall perception is positive. The staff at the hotel is consistently praised for their friendliness and helpfulness. Guests appreciate the warm and professional service at reception and breakfast, highlighting the team's dedication to making their stay enjoyable.
Finally, the beds stand out as another strong point, with guests frequently commenting on their comfort and the quality of the bedding, which contributes to a restful night's sleep. Overall, the Best Western Plus Crawfordsville Hotel provides a comfortable, convenient, and welcoming stay, drawing positive reviews across numerous aspects of the guest experience.