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Summary of reviewsThe Holiday Inn Auburn-Finger Lakes Region by IHG provides a generally positive experience for travelers seeking a convenient, comfortable, and welcoming stay. The hotel's prime location is one of its standout features, offering ease of access to various attractions and events around the Auburn-Finger Lakes area. Visitors often appreciate the abundance of destinations within walking distance, bolstering the value of staying here. Complementing this is the consistently praised breakfast, which is highlighted for its quality, generous portions, and accommodating service, proving to be a standout aspect that enhances the overall stay.
Guests express satisfaction with the clean and modern rooms, which are well-maintained and thoughtfully laid out, including conveniences such as mini fridges. While some minor maintenance issues are noted, they are overshadowed by the comfort and size of the rooms, making them among the nicest compared to other stays. Cleanliness throughout the hotel receives favorable feedback, with many guests appreciating the fresh and tidy environment, contributing to a sense of safety and comfort. Any specific issues mentioned are largely atypical, maintaining an overall impression of cleanliness and comfort complemented by friendly and attentive staff.
The hotel's staff are particularly commended for their friendliness and helpfulness, enhancing the guest experience with their accommodating service. The outgoing and polite nature of the staff, including exceptional service from the evening attendant, ensures a welcoming and responsive atmosphere that leaves guests feeling valued. The indoor pool, situated in an open and pleasant space, is another highlight, especially appreciated by families. It offers a relaxing environment for swimming and unwinding, contributing positively to the guest experience. Although occasional disruptions occur, they are rare and do not detract significantly from the overall enjoyment of the facility. Altogether, the Holiday Inn Auburn-Finger Lakes Region is a recommended choice, offering a harmonious blend of convenience, service, and amenities. Show more
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Categories
Hotel with Parking
This hotel provides free private parking and offers self-parking options, allowing guests to park their vehicles conveniently and securely.
3-Star Hotel
This hotel provides an indoor pool and sun loungers for relaxation. Rooms include amenities like in-room safes, desks, and ironing boards. Cribs are also available free of charge, making it family-friendly.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Queen Room - Disability AccessThis room features a flat-screen cable TV, microwave and refrigerator.
Standard Double Room with Two Double BedsThis room features a flat-screen cable TV, microwave and refrigerator.
Premium King RoomSpacious room features a seating area.
One-Bedroom King SuiteFeatures a one-person spa bath.
Standard King RoomThis room features a flat-screen cable TV, microwave and refrigerator.
Double Room with Roll in Shower - Non-SmokingThis room includes a cable TV.
Guest Reviews
7.5
Good
Location
The Holiday Inn Auburn-Finger Lakes Region offers a prime setting for travelers seeking convenience and accessibility. Nestled centrally, the hotel allows guests the advantage of being in close proximity to a variety of destinations. Whether visiting for a tournament in Skaneateles or attending local events, the location is consistently remarked upon for its ease of access. Guests appreciate the abundance of places within walking distance, highlighting the hotel's strategic positioning that enhances the overall value of their stay. The beautiful environment surrounding the hotel, combined with its central location, makes it a recommended choice for those wishing to seamlessly explore the Auburn-Finger Lakes area.
Breakfast
At Holiday Inn Auburn-Finger Lakes Region, guests frequently praise the breakfast experience. Many describe the meal as excellent or amazing, with several noting it was the best of their entire trip. The breakfast offerings are appreciated for their quality and generous portions, with some guests highlighting the friendly and accommodating service they received. The option to have a made-to-order breakfast is particularly well-regarded. For those conscious of budget, the breakfast is considered to be fairly priced, with a mention of a $5 option offering a satisfactory range of common breakfast items. The ambiance of the breakfast area is consistently noted as clean and well-organized. Overall, this hotel’s breakfast is a standout feature, enhancing the stay for many travelers.
Rooms
Guests visiting the Holiday Inn Auburn-Finger Lakes Region by IHG have generally appreciated the quality of the rooms they encountered. Many found the rooms to be clean, updated, and modern, which contributed to an atmosphere of comfort and satisfaction. The beds were notably comfortable, and the good size of the rooms provided ample space, further enhancing the guest experience. Visitors also valued the clean surroundings of the hotel as well as the thoughtful room layout that included conveniences like a mini fridge.
However, some issues were noted regarding room maintenance. A few guests mentioned clogged tubs and sinks in the bathrooms, and there were also mentions of the heater causing humidity issues in some rooms. Additionally, some found the doors difficult to secure properly. Despite these setbacks, the hotel's central location and access to amenities, such as the indoor pool in the atrium, added to the overall positive impression. Overall, guests found the rooms to be among the nicest encountered during their travels, offering a satisfactory stay.
Cleanliness
Holiday Inn Auburn-Finger Lakes Region by IHG generally receives positive feedback for its cleanliness, creating a welcoming environment for guests. Many visitors appreciate the clean facilities and surroundings, with particular praise for the cafeteria and the fresh appearance of the rooms. The cleanliness of the hotel contributes to a sense of safety and comfort, often exceeding expectations for a 3-star accommodation. Guests frequently commend the helpful and pleasant staff, adding to the overall positive experience.
The hotel is noted for its well-maintained environment, with clean and comfortable beds enhancing the stay. The design of the facilities, featuring an indoor pool kept open in the common area, adds to the attraction. While most reviews highlight the cleanliness, there are occasional reports of specific issues, such as a dirty shower and tub or a wet carpet. Nonetheless, the overall impression remains favorable, emphasizing a clean and comfortable stay complemented by attentive staff in a delightful setting.
Staff
In the heart of the Finger Lakes Region, the Holiday Inn Auburn stands out not only for its location but for its exceptional customer service. The staff at this hotel consistently receive high praise for their friendliness and accommodating nature. Whether you're interacting with the housekeepers or the front desk attendants, you're likely to encounter a team that is attentive to guest needs and eager to assist. Guests frequently note the outgoing and pleasant demeanor of the staff, highlighting their politeness and helpfulness. The evening attendant, in particular, has been noted as exceptional. With such a dedicated team, the Holiday Inn Auburn ensures a welcoming and responsive environment, where every encounter with staff leaves guests feeling valued and cared for.
Pool
The pool at the Holiday Inn Auburn-Finger Lakes Region by IHG appears to be a highlight for many visitors, especially for families with children. Guests frequently commend the pool as nice, amazing, and great, indicating it is particularly appealing for a relaxing swim. The pool's location in an open space adds to its charm, providing a pleasant atmosphere for both relaxation and leisurely activities. Notably, the heated swimming pool is a suitable choice for short laps, offering a comfortable option for exercise. Families appreciate the indoor pool in the atrium, finding it an ideal spot for unwinding after a day of exploring. However, it should be noted that there were occasional disruptions, such as pool closures for cleaning and disturbances related to other guests. Nonetheless, the pleasant pool area and its accessibility contribute positively to the overall experience at the hotel.
Yes, Holiday Inn Auburn-Finger Lakes Region by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Auburn-Finger Lakes Region by IHG.
No, Holiday Inn Auburn-Finger Lakes Region by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Auburn-Finger Lakes Region by IHG.
Yes, Holiday Inn Auburn-Finger Lakes Region by IHG has a gym.