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Summary of reviewsExtended Stay America Suites - Auburn Hills - University Drive is consistently praised for its excellent location, making it a convenient base for travelers. Situated near I-75, the hotel offers easy access to Downtown Auburn Hills, Oakland University, Pine Knob, and nearby restaurants and shopping options, all within a short drive. The surrounding area is described as safe and pleasant, enhancing its appeal.
The hotel offers spacious rooms that are noted for their cleanliness, with guests often commending the clean sheets and comfortable bedding. Many find the rooms larger than average, providing ample space and a cozy environment. Though the kitchen facilities could benefit from updates, they contribute to a practical stay. Staff friendliness complements the clean ambiance, fostering a welcoming atmosphere. Guests often highlight the helpfulness and kindness of staff members, including managers and front desk personnel, who work to ensure a pleasant stay.
Despite the minimalist breakfast options, which mainly consist of grab-and-go items like granola bars and muffins, the hotel provides a fresh start to the day, especially for those who prefer a quick, light breakfast. Many guests choose to explore nearby dining establishments for more varied breakfast choices.
The beds receive mixed reviews, with a general consensus pointing towards comfort. Described frequently as very comfy, they add to the restful experience, although occasional mentions of discomfort and bedding issues arise. Overall, Extended Stay America Suites provides a practical, comfortable stay, especially suitable for extended periods, with friendly service and well-maintained rooms contributing positively to guest experiences. Show more
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Hotel near Ski Resorts
This hotel in Auburn Hills is a drive away from Pine Knob Ski Resort. It provides extended-stay accommodations suitable for those planning longer trips to enjoy winter sports.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Deluxe Studio with 1 King Bed - Non-Smoking1 King Bed, sleeper chair, kitchen, dining and work area, non smoking
Studio with 2 Queen Beds - Non-Smoking2 Queen beds, kitchen, dining and work area, non smoking
Queen Studio - Non-Smoking1 Queen Bed, kitchen, dining and work area, non smoking
Studio with 1 King Bed - Non-Smoking1 King Bed, kitchen, dining and work area, non smoking
Guest Reviews
6.9
Rated
Location
Extended Stay America Suites in Auburn Hills boasts an impressive location that guests consistently appreciate for various reasons. Situated close to the major highway I-75, it provides easy access to nearby attractions and destinations, making it a convenient choice for travelers. Positioned in a pleasant area, the hotel is near Downtown Auburn Hills and a mere stone's throw from Oakland University, offering a perfect base for those visiting the campus or the surrounding area.
Visitors describe the location as excellent, with a good mix of convenience and proximity to notable sites like Pine Knob, enhancing the appeal for concertgoers. The surroundings are characterized by safety and pleasant aesthetics, including wooded areas and well-maintained sidewalks. Numerous restaurants and shopping options are available within a five-minute drive, adding to the accessibility and variety of choices for dining and leisure.
The hotel's location is frequently noted as ideal because of the ease with which guests can access a variety of amenities, ranging from expressways and transport links to local favorites such as bd's Mongolian BBQ. Furthermore, the establishment provides good parking outside, which enhances the overall convenience for those traveling by car.
Guests also commend the spacious rooms and the inclusion of kitchen facilities, although not specific to location, they complement the practical aspects that come with staying at this conveniently located hotel. The friendly and accommodating staff, along with a quick, easy free breakfast, contribute positively to guest experiences, rounding out a stay at this well-placed lodging option.
Breakfast
The breakfast experience at Extended Stay America Suites - Auburn Hills - University Drive receives mixed reviews from guests, with many highlighting its highly minimalist nature. The offerings primarily consist of pre-packaged choices like granola bars, oatmeal, and muffins, coupled with coffee. While some guests appreciate the quick, grab-and-go format and the freshness of the coffee, others find the selection lacking and not meeting expectations for a proper breakfast. The absence of hot food options and limited variety often leaves guests seeking more comprehensive breakfast choices. However, for those who prefer light, pre-wrapped breakfast items, the hotel does provide a convenient start to the day. Despite this, many visitors opt to explore nearby dining options for a more fulfilling breakfast experience.
Rooms
The Extended Stay America Suites in Auburn Hills offers a contrasting experience when it comes to its rooms. Many guests commend the spaciousness of the accommodations, noting that the rooms are larger than average, providing ample space and a comfortable environment. The beds have been described as comfortable, enhancing the restful experience during the stay.
Cleanliness is frequently highlighted, with several guests remarking on how clean the rooms are, some even considering them the cleanest they've encountered in their travels. The hotel staff's friendliness complements the clean and cozy ambiance, making guests feel welcome and at ease.
Despite the positive aspects, some reviews reveal that the hotel could benefit from updates and renovations as the kitchen areas appear dated, and certain rooms have faced issues like undesirable odors. Basic accommodations are expected, with rooms often featuring kitchenettes; however, travelers should be aware that these may come without essential items like dishes and cutlery.
Overall, this hotel provides a practical stay with generous room sizes and satisfactory cleanliness, making it a viable choice for those seeking functional and comfortable lodging, especially for extended periods.
Beds
The reviews for the beds at Extended Stay America Suites - Auburn Hills - University Drive reveal a mixed but generally positive experience among guests. Many visitors found the beds to be comfortable, with some even describing them as the most comfortable hotel beds they've encountered in a while. Phrases such as very comfy and surprisingly comfy appear repeatedly, highlighting the overall perception of a restful experience. However, not all feedback was overwhelmingly positive; a few guests noted issues with bed comfort, describing them as hard or uncomfortable, with squeaky mattresses and the need for improved pillows. Additionally, there were serious concerns raised about cleanliness, with reports of stains on beddings and bed skirts, as well as an isolated incident involving bed bugs. Despite these downsides, the general sentiment suggests that many guests were satisfied with the comfort of their beds during their stay.
Cleanliness
Extended Stay America Suites in Auburn Hills - University Drive has garnered mixed reviews regarding its cleanliness, yet there are definitive positive aspects worth highlighting for future guests. The hotel offers spacious rooms that many visitors found to be clean and well-prepared upon arrival. With an emphasis on friendliness, the staff consistently receives praise for being remarkably helpful, creating a welcoming environment that enhances the overall experience. The property's location is also frequently mentioned as a benefit, situated within a convenient distance to nearby restaurants.
Guests appreciated finding clean sheets and comfortable bedding, and many noted that the rooms, though somewhat dated, provided necessary amenities like a big fridge and cooking facilities. While some reviewers pointed out that the hallways and common areas required more attention, others expressed satisfaction with how well the property was maintained.
Despite occasional mentions of lingering odors and areas needing updates, this hotel offers a reasonably priced option for travelers seeking a no-frills stay. The positive feedback, especially regarding the friendly service and clean individual rooms, underscores the potential for a pleasant visit.
Staff
The reviews of Extended Stay America Suites - Auburn Hills - University Drive highlight a generally positive experience with the hotel's staff. Most guests consistently describe the staff as friendly, kind, and helpful, with many emphasizing their prompt responsiveness to various needs. Manager Lin Lin receives particular praise for her sweet demeanor and impeccable customer service. Other staff members, including Lynn, Adam, Richard, and Frances, are also noted for their extreme helpfulness and kindness. The management team is recognized for their professional approach and attentive care towards guests.
However, there are occasional criticisms regarding untrained staff and poor check-in experiences, indicating some inconsistency in service. Despite these isolated incidents, the overall sentiment is that the staff contributes significantly to a pleasant stay. The property is well-maintained, and the front desk staff often go out of their way to ensure a smooth check-in and clean accommodations, enhancing the sense of a welcoming and accommodating atmosphere.
No, Auburn Hills Extended Stay Inn doesn't have any pool.
No, a spa isn't available at Auburn Hills Extended Stay Inn.
Yes, Auburn Hills Extended Stay Inn welcomes dogs.
Yes, parking facilities are available at Auburn Hills Extended Stay Inn.
No, Auburn Hills Extended Stay Inn doesn't have a gym.