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Summary of reviewsSonesta ES Suites Auburn Hills Detroit is lauded for its ideal location in Auburn Hills, offering guests convenience and accessibility with proximity to major highways, attractions like the Palace of Auburn Hills, and Great Lakes Crossing. The serene and safe neighborhood presents a tranquil retreat, while the closeness to family, work, and local amenities caters well to both families and business travelers.
The property is characterized by its spacious and apartment-like rooms, providing clean and well-equipped accommodations. Guests appreciate features like full kitchens, modern decor, and ample living spaces, making it an excellent choice for families and large groups. Comfort extends to the hotel's facilities, where cleanliness and modern updates stand out, contributing to a pleasant stay.
While breakfast receives mixed reviews, many guests enjoy the extensive selection and quality of offerings, with some noting it as one of the best hotel breakfasts. The accommodating and friendly staff consistently receive high praise for their professionalism and dedication to guest satisfaction.
The hotel offers additional amenities such as a complimentary wifi service that is generally reliable, complemented by alternatives at nearby locations for any issues, and a pool area accompanied by a basketball court. Sonesta ES Suites excels in providing family-friendly accommodations, with the spacious two-bedroom suites and kitchen facilities enhancing the experience for those traveling with children.
Comfortable beds add to the restful stay with abundant pillows ensuring a peaceful night's sleep, and the overall value and warmth offered by the hotel encourage guests to return. Though it may not provide luxury facilities, its combination of comfort, affordability, and excellent service make Sonesta ES Suites Auburn Hills Detroit a preferred choice for budget-conscious travelers seeking a welcoming and practical option in the Detroit area. Show more
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Hotel near Ski Resorts
Situated in Auburn Hills, this hotel is near Pine Knob Ski Resort. The suite-style rooms and amenities cater to guests looking for a comfortable, extended stay while enjoying winter sports.
Hotel with Parking
The hotel includes parking. The hotel provides spacious suites and amenities for extended stays.
Hotel with Outdoor Pool
This hotel features an outdoor pool, providing a convenient option for guests seeking to relax or exercise outdoors. It is a known hotel in the Auburn Hills area.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Two Bedroom with One King and Two Queen BedsThis spacious suite features a fully-equipped kitchen and a TV with premium cable channels. Free Wi-Fi is provided.
King Studio SuiteThis spacious suite features a fully-equipped kitchen and a TV with premium cable channels. Free Wi-Fi is provided.
Two-Bedroom Suite with 2 King bedsThis suite features a fully equipped kitchen and a work desk. There is a stove top, dishwasher, microwave, and refrigerator.
One-Bedroom King SuiteThis suite features a fully equipped kitchen, sofa bed, and a work desk. There is a stove top, dishwasher, microwave, and refrigerator.
One-Bedroom Double SuiteThis suite features a fully equipped kitchen, sofa bed, and a work desk. There is a stove top, dishwasher, microwave, and refrigerator.
Mobility/Hearing Accessible - King Studio Suite Featuring free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The studio's kitchenette, which features a refrigerator, is available for cooking and storing food. The studio has carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Hearing Accessible - King Studio Suite Providing free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The studio's kitchenette, which has a refrigerator, is available for cooking and storing food. The studio features carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Mobility Accessible - King Studio Suite with TubFeaturing free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The studio's kitchenette, which features a refrigerator, is available for cooking and storing food. The studio has carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Hearing Accessible - One-Bedroom King Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. In the kitchenette, guests will find a refrigerator. The suite has carpeted floors, a seating area with a TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Mobility Accessible - One-Bedroom King Suite with TubThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. A kitchenette fitted with a refrigerator is available for cooking and storing food. The suite features carpeted floors, a seating area with a TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Mobility Accessible - One-Bedroom Two Queen Suite with TubThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. A kitchenette fitted with a refrigerator is available for cooking and storing food. The suite features carpeted floors, a seating area with a TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Hearing Accessible - Two-Bedroom Suite with 2 Kings BedsThe spacious suite features 2 bedrooms and 1 bathroom with a bath or a shower and free toiletries. A kitchenette equipped with a refrigerator is available for cooking and storing food. The suite has carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Mobility Accessible - Two-Bedroom with One King and Two Queen BedsThe spacious suite has 2 bedrooms and 2 bathrooms with a bath or a shower and free toiletries. In the kitchenette, guests will find a refrigerator. The suite features carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.
Mobility Accessible - Two-Bedroom Suite with 2 King Beds and TubThe spacious suite has 2 bedrooms and 1 bathroom with a bath or a shower and free toiletries. A kitchenette fitted with a refrigerator is available for cooking and storing food. The suite features carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Studio - Disability AccessThe double room's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious double room features air conditioning, a seating area and a safe deposit box. The unit has 1 bed.
Queen Room with Two Queen Beds - Disability AccessThe apartment's kitchen, which features a refrigerator, is available for cooking and storing food. The apartment is furnished with a desk and a seating area and provides air conditioning and a safe deposit box.
Single Room - Disability AccessThe double room's kitchen, which features a refrigerator, is available for cooking and storing food. Air conditioning, a seating area and a safe deposit box are featured in this spacious double room. The unit offers 1 bed.
King Room - Disability AccessThe quadruple room's kitchen, which features a refrigerator, is available for cooking and storing food. The spacious air-conditioned quadruple room provides a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.
Two-Bedroom SuiteThe apartment's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious apartment features air conditioning, a seating area and a safe deposit box.
Quadruple RoomThe quadruple room's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious quadruple room offers air conditioning, a seating area and a safe deposit box. The unit has 1 bed.
ApartmentThe apartment's kitchen, which has a refrigerator, is available for cooking and storing food. Air conditioning, a seating area and a safe deposit box are available in this spacious apartment. The unit has 1 bed.
Double RoomThe double room's kitchen, which features a refrigerator, is available for cooking and storing food. The spacious double room provides air conditioning, a seating area and a safe deposit box. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in Auburn Hills, Detroit, Sonesta ES Suites offers a prime location praised by guests for its accessibility and convenience. The hotel is conveniently positioned near major highways, making it a breeze for travelers to explore both suburban areas and the vibrant downtown. Many guests highlight its proximity to attractions such as the Palace of Auburn Hills and Great Lakes Crossing, a renowned shopping destination, making it an ideal base for concerts, events, and shopping excursions.
The tranquil, safe, and serene neighborhood adds to the appeal, providing a peaceful retreat after a day of exploring. Despite not being centrally located, the area offers easy access to the surrounding areas, and the lack of congestion ensures a smooth commute. The hotel's closeness to family, work, and local amenities like Oakland University and outlet malls caters well to both families and business travelers.
Overall, this well-maintained property stands out for its clean, spacious rooms and fresh renovation. The apartment-like feel, complete with kitchen and living areas, contributes to its comfort, making it suitable for families and large groups. Guests appreciate the great value for money, the welcoming atmosphere, and the convenience it offers, ensuring a stay that meets various needs with ease.
Breakfast
At Sonesta ES Suites Auburn Hills Detroit, the breakfast experience receives a mix of reactions, though many guests highlight its positive aspects. The breakfast offerings are often described as extensive, with both hot and cold options available, catering to a wide range of preferences. Many reviewers appreciated the variety and quality of the selection, noting the effort to keep items fresh and well-stocked. The dining area was frequently mentioned as comfortable, and some even lauded the breakfast as one of the best hotel breakfasts they have experienced, with healthy choices and protein options enhancing the meal.
While some guests found the breakfast delightful and delicious, others expressed a desire for improvement, citing issues like limited hours and occasional shortages. The timing of breakfast service, which ends relatively early, could be less accommodating for leisure travelers. Certain guests noted specific preferences, such as the wish for turkey alternatives due to dietary restrictions. Overall, despite some criticisms, many guests found the breakfast both complimentary and satisfying, with excellent service from polite and friendly staff adding to the positive experience.
Rooms
Sonesta ES Suites Auburn Hills Detroit offers a delightful lodging experience, particularly noted for its spacious and well-equipped rooms. Guests frequently mention the generous room sizes, which make them perfect for families, providing ample space and privacy. The rooms are often compared to mini apartments or suites, featuring full kitchens equipped with stoves, refrigerators, and dishwashers. Many guests appreciate the layout of the rooms, which often include separate bedrooms and living areas, enhancing both comfort and functionality.
Cleanliness is a standout feature, with reviewers emphasizing the rooms' modern and neatly decorated interiors. They also highlight the comfortable beds and abundance of pillows, ensuring a restful stay. Many patrons felt the accommodations exceeded expectations, describing the rooms as newly renovated and beautifully maintained.
The inclusion of thoughtful amenities, such as fully stocked kitchen cabinets and spacious living areas, allows guests to feel at home. The hotel's appeal extends beyond the rooms, with positive remarks on the friendly staff and the ease of access to the property's location. Additionally, the affordability of the stay is frequently praised, making Sonesta ES Suites a remarkable choice for both short and extended visits in Detroit.
Beds
At Sonesta ES Suites Auburn Hills Detroit, guests frequently highlight the comfort and quality of the beds as a standout feature of their stay. The beds are often described as super comfortable and clean, contributing to an overall restful experience. Many guests emphasize the comfort of the mattresses and the abundant, varied pillows, which together facilitate a relaxing sleep environment. With comments frequently celebrating how "very comfortable" the beds are, some reviewers even mention "sleeping like a baby."
Moreover, the spacious rooms complement the comfy bedding with modern amenities and a tranquil ambiance, making it easy for guests to unwind after a long day. While the black-out curtains provide an optimal setting for uninterrupted sleep, the bedding is consistently praised for being both plush and supportive. The added bonus of a delicious breakfast further enhances the stay, ensuring guests wake up refreshed and ready to enjoy their time in Detroit. Overall, the accommodation at Sonesta ES Suites leaves a positive impression on those seeking a comfortable and restful night's sleep.
Cleanliness
The reviews of Sonesta ES Suites Auburn Hills Detroit reveal a strong emphasis on cleanliness, with many guests praising the hotel for its immaculate and spacious rooms. Visitors frequently highlight the modern and fresh feel of the newly remodeled facilities. The hotel is described as comfortable and well-appointed, with clean and bright rooms contributing to a peaceful stay. Guests appreciate the fresh-smelling sheets and the well-stocked amenities, making for a comfortable and stress-free experience. The staff is noted to be friendly and accommodating, enhancing the welcoming atmosphere of this clean and modern hotel. However, there are occasional mentions of areas needing attention, such as run-down facilities and some pest issues, but overall, the sentiment remains largely positive regarding cleanliness and comfort.
Staff
The Sonesta ES Suites Auburn Hills Detroit stands out thanks to its exceptional and friendly staff, consistently praised in guest reviews for their warm and welcoming demeanor. Whether interacting with Cynthia, Danica, or Michelle, guests have highlighted the outstanding customer service, noting the team's attentiveness and ability to make every visitor feel right at home. The front desk personnel, including Frederick, have consistently been noted for their efficiency, professionalism, and helpfulness, offering informative tips for local exploration and dining.
Guests have expressed particular appreciation for the whole team, encompassing housekeeping, maintenance, breakfast staff, and management, all of whom contribute to a seamless and pleasant stay. The staff's readiness to accommodate needs and their sincere efforts to ensure comfort is apparent in all areas—whether it's a quick check-in, personalized room suggestions, or simply a friendly greeting.
Though there was a minor concern regarding a staff member smoking near the entrance on one occasion, it seems to be an isolated incident overshadowed by the overwhelmingly positive experiences shared by many. The hospitality offered by the team has not only met but often exceeded expectations, creating an inviting atmosphere that leaves guests eager to return.
Wi-Fi
The wifi at Sonesta ES Suites Auburn Hills Detroit receives mixed feedback from guests. On the positive side, some guests found the internet connection to be reliable enough for activities like Skype group video calls and appreciated the complimentary access. However, other guests experienced issues, such as difficulties connecting, slow speeds, and frequent disconnections, particularly on certain floors. Though the wifi had room for improvement, particularly regarding stability and speed, it seemed to meet basic needs for those looking for a budget-friendly option.
Pool
The pool at Sonesta ES Suites Auburn Hills Detroit has received mixed feedback from guests. While some visitors have found it to be nice and completely sufficient, others have experienced disappointment due to the pool being closed for maintenance or testing during their stay. Despite the closure, guests noted the hotel's considerate offer to use the pool at a nearby Sonesta location. Additionally, visitors appreciated the presence of an awesome basketball court, which complements the pool area. Overall, the hotel seems to prioritize guest experience by ensuring alternative options and additional amenities.
Family
Sonesta ES Suites Auburn Hills Detroit stands out as a family-friendly haven, providing spacious accommodations that are ideal for travelers with children. Guests frequently praise the roomy suites, particularly the two-bedroom options that offer ample space for families to spread out and relax. The presence of multiple bathrooms further enhances the convenience for larger groups or families with older kids who appreciate having their own space. The kitchen facilities are highlighted as a significant advantage, especially for those traveling with young children or toddlers, allowing for the flexibility to prepare meals as needed. Families find the setting perfect for gatherings or quick stays, and the suite layout ensures everyone stays comfortably, with enough room for children to enjoy themselves. While characterized as a lively, family-centric environment, the hotel maintains a pleasant and calm atmosphere conducive to both relaxation and enjoyment. Overall, Sonesta ES Suites promises a comfortable and practical option for families seeking accommodation in a nice, quiet area.
3 Star
Nestled in a prime location, Sonesta ES Suites Auburn Hills Detroit offers a blend of comfort and convenience, making it a worthwhile choice for budget-conscious travelers. Newly renovated, the rooms stand out with their bright and tasteful decor in hues of yellow and light blue, providing a refreshing departure from the darker designs commonly found in other hotel chains. Guests appreciate the ample television channels and commend the friendly and attentive staff who make it a point to engage warmly with visitors.
While the facilities might not boast luxury, the hotel provides a pleasant and satisfying experience that meets expectations for the price paid. Visitors report having a nice stay, emphasizing the value and comfort of their accommodations. With great service and a welcoming atmosphere, many find themselves eager to return. Overall, Sonesta ES Suites Auburn Hills Detroit is a solid choice for travelers seeking good value and comfort without the frills.
Yes, Sonesta ES Suites Auburn Hills Detroit has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sonesta ES Suites Auburn Hills Detroit.
Yes, Sonesta ES Suites Auburn Hills Detroit welcomes dogs.
Yes, parking facilities are available at Sonesta ES Suites Auburn Hills Detroit.
Yes, Sonesta ES Suites Auburn Hills Detroit has a gym.