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Summary of reviewsLe Renaissance in Aurillac is highly praised for its exceptional and central location, making it a convenient base for exploring the city. Guests appreciate the proximity to key spots, shops and historical sites, coupled with the added convenience of dedicated parking options—both private and public—enhancing the travel experience. The friendly and welcoming staff consistently receive accolades across various reviews, contributing to a memorable and positive stay with their professional and attentive service.
Breakfast at Le Renaissance is generally well-regarded, offering a substantial and varied spread that caters to different tastes, featuring fresh bread, pastries, cold cuts and cheese. While there are minor criticisms regarding price and variety, the buffet is typically described as generous and tasty.
The hotel’s dining experience is a standout feature with the restaurant receiving high praise for its diverse, gourmet menu and excellent value for money. The luxurious and spacious setting, paired with themed dinner nights and highly recommended dishes such as foie gras, salmon and ribeye, creates a delightful culinary experience. The attentiveness of the restaurant staff further enhances the dining atmosphere, making it a highlight for many guests.
Rooms at Le Renaissance are generally described as spacious, clean and comfortable, ideal for both solo travelers and families. However, there are some mentions of outdated décor and practical issues such as noise and lack of soundproofing. Despite these minor setbacks, the overall room experience is satisfactory, aided by the hotel’s central location and the quality of service provided by the staff.
Cleanliness reviews are mixed with some guests praising the impeccable conditions, while others report issues such as mold, dust and dirty carpets. This suggests inconsistency in housekeeping standards that could benefit from more regular attention.
Wi-Fi service at the hotel also receives mixed feedback. While free Wi-Fi is a welcome feature, some guests experience weak connections and difficulties in obtaining the Wi-Fi code, indicating room for improvement in this area to meet the needs of business travelers.
For families, Le Renaissance offers practical and spacious accommodations with options like suites, making it a convenient choice for those traveling with children. The quality of the restaurant and the central yet quiet location add to the family-friendly appeal.
The bedding quality receives varied feedback with some guests finding it comfortable and soft, while others mention issues with overly soft mattresses and occasional bed bugs, indicating that the experience can be hit or miss.
Overall, while Le Renaissance excels in location, staff friendliness and the dining experience, it faces challenges in maintaining consistent cleanliness, Wi-Fi reliability and room updates. It offers good value for money, particularly due to its central location and warm hospitality, making it a favored choice for visitors to Aurillac despite some areas needing improvement. Show more
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Categories
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Hotel with Parking
Located in a town square, this hotel's central location might involve nearby parking options, potentially including public or private arrangements to facilitate guest arrivals.
Cheap Hotel
Provides free Wi-Fi and is centrally located, offering easy access to local attractions. It's a good option for travelers looking to explore the city without spending much on transportation.
Family Friendly Hotel
Room Types
Standard Double RoomThis room includes a flat-screen TV with cable channels, free Wi-Fi and a bathroom with a shower.
Comfort Double RoomThis room includes a flat-screen TV with cable channels, free Wi-Fi and a bathroom with a shower. Extras include additional space.
Family RoomThis room includes a flat-screen TV with cable channels, free Wi-Fi and a bathroom with a bathtub or a massage shower.
King RoomThis double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Double RoomThis double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.0
Good
Location
Nestled in the heart of Aurillac, 'Le Renaissance' boasts an exceptional location praised by many guests for its central position. Visitors consistently highlight the hotel's proximity to key city spots, shops and historical sites. This advantageous placement makes it an ideal base for exploring the city on foot, whether for leisure or business.
The convenience of a dedicated parking lot adds to its appeal, providing ease for traveling guests. Additionally, the hotel's central location is complemented by friendly and welcoming staff, enhancing the overall experience.
The establishment is noted for its excellent value for money with numerous guests appreciating the clean and comfortable rooms. The presence of public parking across the street and nearby dining options also add to its desirability.
Overall, 'Le Renaissance' stands out for its superb central location, making it a favored choice for those wanting to immerse themselves in the vibrant city life of Aurillac.
Breakfast
'Le Renaissance' hotel offers a breakfast experience that has garnered a generally positive reception from its guests. Most reviews highlight the breakfast as substantial, varied and satisfactory in both quality and quantity. Guests frequently mentioned the wide array of options available, including fresh bread, pastries, cold cuts and cheese.
The buffet is often described as generous and tasty with some guests praising it as perfect and particularly enjoying the ability to have unlimited selections. The helpful and pleasant hotel staff also contributed positively to the breakfast experience.
However, a few guests felt the breakfast was overpriced, especially when the croissants and pastries appeared reheated or frozen. Some noted that while the breakfast was good, there was room for improvement, suggesting it could be more varied and less basic for the price charged.
Overall, despite minor criticisms, the breakfast at 'Le Renaissance' is generally well-regarded with high quality and plentiful options that cater to various tastes.
Dinner
Guests of 'Le Renaissance' have consistently praised the hotel's restaurant for its excellent dining experience. The restaurant offers a diverse and high-quality menu that includes options like foie gras, salmon and ribeye, all of which are highly recommended by diners. The meals are described as delicious, gourmet and of very good quality with many guests highlighting the great value for money.
The restaurant's setting is luxurious and spacious, creating a pleasant dining environment. Guests particularly enjoyed the themed dinner on Friday nights, noting it as a highlight of their stay. The service is often described as friendly, attentive and fast, contributing to an overall positive dining experience.
In addition to the excellent cuisine, the restaurant staff are frequently mentioned for their pleasant demeanor and professionalism. The restaurant opens its menu service at 7:30 PM, providing convenience for diners. While there was a mention of slow service from one guest, the overwhelming majority found the restaurant's offerings and service to be highly satisfactory.
Overall, the combination of fresh products, perfect cooking and a great atmosphere makes dining at 'Le Renaissance' a highly recommended experience for guests.
Rooms
Le Renaissance offers a comfortable and accommodating experience with several strengths but also areas needing improvement. The rooms are generally praised for their spaciousness, making them ideal for solo travelers and families alike. Guests often highlight the large, quiet rooms with good bedding, ensuring a restful stay. Cleanliness is frequently noted positively, particularly in the restrooms and showers.
The décor of the hotel, although a bit tired and dated, has undergone partial renovations, bringing a fresh look to some rooms. The comfort levels are high with well-heated spaces and cozy, soft mattresses, catering to various preferences.
However, some guests point out discrepancies between the room photos in advertisements and their actual appearance, mentioning that the rooms could feel outdated and lacking sufficient soundproofing. Bathrooms occasionally show signs of aging and could be narrow. Furthermore, some practical issues like missing bedside tables and smaller room sizes have been noted.
A few rooms above the entrance can be noisy at night, so it's advisable to request quieter options. Despite these minor setbacks, the overall experience is positive with guests appreciating the warm and attentive welcome from the hotel staff, making the stay pleasant and relaxing. The central location is also a significant plus, adding convenience for visitors exploring the city.
Beds
Le Renaissance offers a mix of experiences when it comes to bedding and mattress quality. Guests have noted that the bedding is generally great with several comments highlighting its comfort and softness. However, while some find the soft mattresses comfortable, others feel they are too soft, leading to issues sinking into the bed. There's also mention of ultra-soft pillows adding to the coziness of the sleep experience.
Yet, not all feedback is positive. Some guests have reported that the bedding is not the best quality with noticeable discomfort due to the mattresses sinking towards the center and the occasional lack of a mattress protector. For those who prefer a firmer sleep surface, the overly soft mattresses and bedding can be problematic. There are also concerning mentions of bed bugs and the overall poor quality of some mattresses, including some that were too small and uncomfortable.
Despite these mixed reviews, the warm welcome and the overall experience at the hotel were generally good, indicating that while the bedding might be hit or miss for some, the stay at Le Renaissance offers a pleasant atmosphere and hospitable service.
Cleanliness
Le Renaissance receives mixed reviews regarding its cleanliness. While some guests highlighted impeccable and very clean hotel conditions, others were disappointed by subpar standards. Issues such as dirty bathrooms, mold, clogged showers and damaged carpets were frequently noted. Common areas and specific rooms reportedly had cleanliness issues with some guests finding hair and dust on the bedding and under the beds. Despite these concerns, there were mentions of very clean conditions by a few reviewers, indicating inconsistency in the cleaning practices. Overall, the cleanliness at Le Renaissance seems to vary significantly and may require more consistent attention to meet guest expectations.
Staff
The reviews of Le Renaissance highlight the exceptional and friendly nature of the hotel staff. Guests consistently mention the warm and accommodating welcome they receive upon arrival. Many commend the staff for their kindness, attentiveness and helpfulness throughout their stay. The hotel team is described as professional, pleasant and always willing to offer great advice. Additionally, the restaurant staff receive praise for their friendliness and the quality of meals provided. The overall impression from guests is that the staff at Le Renaissance significantly contribute to a positive and memorable experience, ensuring that visitors feel valued and well cared for during their stay.
Wi-Fi
The experiences with the Wi-Fi at 'Le Renaissance' hotel appear to be mixed. Positive feedback mentions the availability of free Wi-Fi, which is always a welcome feature for travelers. However, there are several areas where improvement is needed. Some guests experienced difficulties with the Wi-Fi network, including weak connections and a lack of coverage in certain rooms. Additionally, it seems that obtaining the Wi-Fi code was occasionally problematic, as it was not provided automatically and sometimes there was no one at the reception to assist. These issues suggest that while the Wi-Fi service exists, it may not be reliable for all guests, particularly those on business trips who require a strong and consistent signal. Overall, while some guests were satisfied with their stay, enhancing the Wi-Fi experience could significantly improve guest satisfaction.
Parking
Le Renaissance offers various parking options that cater to different needs and preferences, making it a convenient choice for travelers with vehicles. Guests frequently highlight the availability of a closed parking space for cars, often reserved in advance and located right next to the hotel. This private parking option, though not free, is appreciated for its convenience and security.
For those looking for cost-effective alternatives, public parking is available nearby with some guests finding the city parking reasonably priced at around €7 per night. Additionally, street parking is free at night, providing further flexibility for late arrivals or overnight stays. Motorcyclists also benefit from dedicated free parking within the hotel's garage.
Overall, while there might be no free parking for cars, the various paid options offer good value for money, coupled with the advantage of proximity and safety.
Family
Le Renaissance offers a practical and spacious family room design with configurations that include 2 double beds or even a suite with two rooms and a bathroom, making it ideal for families. The family rooms have a good layout and provide a sense of comfort for those traveling with children. Additionally, the hotel's central yet quiet location adds to the convenience, enabling families to enjoy the local attractions without excessive travel. The value for money and the quality of the restaurant are other highlights appreciated by guests. However, there have been occasional remarks about the cleanliness and outdated state of some facilities, suggesting that there might be inconsistencies in room conditions. Overall, Le Renaissance is considered a good option for families seeking spacious accommodations in a convenient location.
3 Star
Le Renaissance receives mixed reviews regarding its three-star rating, facilities and services. Guests have expressed dissatisfaction with the cleanliness and outdated nature of the shower facilities, mentioning that the bathrooms and showers require significant renovation. The rooms have been described as old and in need of an upgrade with one guest noting that the soundproofing is poor. Additionally, there are concerns that the overall amenities do not meet the expectations of a three-star hotel with some suggesting that it falls short compared to two-star accommodations.
Despite these criticisms, there are remarks about the friendly atmosphere of the place, hinting at a sense of warmth and welcoming that guests may experience. However, the negative aspects, such as limited restaurant service and questionable cleanliness, seem to overshadow these positive notes. Overall, Le Renaissance is perceived as lacking the qualities expected of a three-star hotel and may benefit from significant improvements and renovations.
No, Le Renaissance doesn't have any pool.
No, a spa isn't available at Le Renaissance.
Yes, Le Renaissance welcomes dogs.
Yes, parking facilities are available at Le Renaissance.